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Hotmail Blocks Gmail Emails (and Invites)

Posted by Hemos on Mon Jun 21, 2004 08:19 AM
from the intereting-tests dept.
bonhomme_de_neige writes "Emails and invitations sent to Hotmail from Gmail accounts do not bounce, but nor do they arrive in the recipient's Inbox - they vanish mysteriously into the aether. Joel Johnson writes in his Gizmodo weblog that invitations he sent to a Hotmail address bounced (this even received coverage from ZDNet). Search Engine Roundtable writes that several ISPs are blocking Gmail. It's already well-documented that Yahoo moves Gmail invites into the Bulk Mail folder. I've personally confirmed the Hotmail and Yahoo blocking." Please note: I've not been able to verify this one way or another.
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  • Stunning (Score:5, Funny)

    by Marxist Commentary (461279) on Monday June 21 2004, @08:20AM (#9483353) Homepage
    Mega-corporations don't play nice? Really? I'm absolutely flabbergasted!
    • Re:Stunning (Score:4, Interesting)

      by Bricklets (703061) on Monday June 21 2004, @08:24AM (#9483403)
      Mega-corporations don't play nice? Really? I'm absolutely flabbergasted!

      An email service blocking emails from a competing email service is surprising. Has this ever happened before? Is this even legal?
          • Re:Stunning (Score:5, Interesting)

            by cloudmaster (10662) on Monday June 21 2004, @08:58AM (#9483766) Homepage Journal
            How does gmail's indexing of email stored on gmail servers affect mail coming in to an ISP? "Privacy" my arse. I trust google to tread my data properly more than I do most ISPs anyway. :)
          • Re:Stunning (Score:5, Insightful)

            Privacy concerns? That's such hogwash. GMail's server reads your email and offers syntactical ads. If it didn't offer the ads, GMail's server would still read your email. So would ever server between the sender AND GMail. Machines read your email all the time. If they didn't, you wouldn't be able to get it. You certainly wouldn't be able to have it checked for spam. Thinking your message is "private" just because the machines don't explicitly tell you they read it is very naive.

            Methinks ISPs are using "Privacy Concerns" as a way of keeping customers from leaving their quickly aging service. "Hey look, bearded technology pundits with nothing better to do are upset about ads in a radical new free email service. They're waving the privacy flag. We can wave the same flag and lock people in to viewing our contextually inaccurate ads a little bit longer!"
            • Re:Stunning (Score:5, Insightful)

              by the_mad_poster (640772) <shattoc@adelphia.com> on Monday June 21 2004, @10:47AM (#9484904) Homepage Journal

              What amuses me about all of this is that ISPs and stupid technology writers keep waving that flag, but it's not like Google is trying to be underhanded about how the service works. They seem to make it pretty clear what's going to happen when you sign up.

              Essentially, anyone who blocks Gmail invites would be saying "well, I understand that you agreed to what Google offered, but I feel as though I have more say in your decisions, so I'm rescinding your approval and issuing a denial on your behalf". How is THAT not an abuse of privacy? If they really felt that their customers' privacy was at risk, why wouldn't they just offer a warning? Blocking the e-mails is essentially saying that you have more say in your customer's decisions than they do online, PLUS it indicates that you were watching their mail in the first place!

              Do you I smell a pile of boving excrement wafting on the breeze from the direction of a few dirty ISPs and freemail providers?

          • Re:Stunning (Score:5, Funny)

            by Anonymous Coward on Monday June 21 2004, @08:59AM (#9483787)
            Because people should never need to switch ISP's, colleges, or jobs. I know when I pick a college, I'm there for the rest of my life.
          • Re:Stunning (Score:5, Informative)

            by slimak (593319) on Monday June 21 2004, @09:12AM (#9483901)
            unless your ISP is SBC, then you get a Yahoo! account (even though its @sbcglobal.net).
          • Re:Stunning (Score:5, Insightful)

            by FesterDaFelcher (651853) on Monday June 21 2004, @09:27AM (#9484055)
            Everyone has a real e-mail account available to them if they just pay enough attention to know who's offering it (real ISP, college, job) and learn how to set up a real e-mail client. Five minutes.

            Real ISPs come and go, you are not in college forever, and you dont keep the same job forever. However, you CAN keep one of these "second-rate" email addresses indefinitely. I have had my yahoo account for years, while friends and colleagues change their "real" email accounts year after year, mine has always been the same. I have lost touch with many people because they changed email addresses and never told anyone.

            Thanks for the short-sighted answer.
            • Re:Stunning (Score:5, Insightful)

              Actually, the real solution is to take $50 or so and invest in your own domain name and domain based email hosting with a reputable company. By controlling the DOMAIN your email goes to, you have complete control over your email address. If your company goes under, you can move to another one in about 2 days. If your domain provider goes under, you can move your Domain to a new one in about a week. And best of all, you can offer free email accounts to all of your friends and family...free email accounts that you can vouch for, that don't pop up ads everywhere, and that you can control who reads/knows about their existance.

              I started my hosting company as a cooperative just so I could get rid of my favorite email "alias," dasmegabyte@mindless.com, which the company providing the alias had sold to spammers when I told them no, I won't give you $10 a month to forward my fucking email with ads at the bottom. Incidentally, I lost a job in 2001 because the hiring staff sent an email to dasmegabyte@mindless.com and I had already dropped that account -- there was too much spam to sort through.
          • Re:Stunning (Score:5, Funny)

            by mgrassi99 (514152) on Monday June 21 2004, @09:41AM (#9484188)
            I have both a Yahoo and Hotmail account...someone email me an invite and I'll verify this post ;)

            mgrassi99@yahoo.com
            mikegrassi@hotmail.com

            -M
              • Re:Stunning (Score:5, Interesting)

                by mgrassi99 (514152) on Monday June 21 2004, @10:33AM (#9484687)
                Sweet! They both came through, the one sent to Yahoo was stuck in my Bulk folder, and the one to Hotmail was in my inbox (I use the "enhanced" junk mail filtering). This post is BUSTED. -Mike
          • Re:Stunning (Score:5, Interesting)

            by mdwh2 (535323) on Monday June 21 2004, @10:01AM (#9484402) Journal
            Everyone has a real e-mail account available to them if they just pay enough attention to know who's offering it (real ISP, college, job) and learn how to set up a real e-mail client. Five minutes.

            But paid-for doesn't always mean better. I'm on NTL, and in the last year the email service has become unuseable (emails sometimes take months to arrive, or sometimes disappear altogether; sometimes connecting to POP or SMTP is very difficult). Paid-for doesn't mean you have more of a position to complain, when your complaints are completely ignored. Whilst gmail blocking seems to be restricted to free email accounts, it is not inconceivable that paid for ISPs may try dirty tactics.

            Switching to a free email account (that I still use a "real email client" for) took five minutes, but switching entirely to a new cable ISP would take far longer.
          • Re:Stunning (Score:5, Insightful)

            by ShortSpecialBus (236232) on Monday June 21 2004, @10:23AM (#9484592) Homepage
            Well not really! This is like the "No Solicitors" sign you see everywhere nowdays. I guess it's part of their right to block invitations, but blocking "customer service" because of ethnicity or origin that's unethical!

            Yes, but your city council does not put the "No Solicitors" sign on your door for you, and give you no option to remove it if you happen to enjoy solicitors.
      • Re:Stunning (Score:5, Informative)

        by bonhomme_de_neige (711691) on Monday June 21 2004, @08:56AM (#9483751) Homepage
        I use Hotmail, a friend of mine uses gmail. I've not had any problems getting his mails

        Actually - it happened in this order. Test email sent to Hotmail, did not arrive. Story submitted to Slashdot. Email arrived in Hotmail account several hours later (after other emails I sent from my other accounts _after_ the one from gmail - which arrived almost instantly). I've read several reports of Hotmail both bouncing and vanishing Gmail email - I'm sure if you hunt around you can find even more. It may be that they are changing their behaviour as they realise it'd going to do them more harm then good.

        As for the Yahoo one, that is definitely true.

  • by Anonymous Coward on Monday June 21 2004, @08:20AM (#9483355)
    Please note: I've not been able to verify this one way or another.

    But I won't let that stop me from posting it! ;)
  • Mountains (Score:5, Insightful)

    by Jhawkeye83 (615484) on Monday June 21 2004, @08:21AM (#9483362) Homepage
    Mountains out of mole hiles. It's just a spam filter blocking bot mail.
    • Re:Mountains (Score:5, Interesting)

      by noone06 (678036) on Monday June 21 2004, @09:30AM (#9484089)
      I do not know if this is the exact case. I tried the test as described with Yahoo. I copied the entire body of the gmail invite and send that to my yahoo account with any subject, and it gets marked as spam. I can delete up to one word in the email, and it does not get marked as spam. It seems Yahoo is specifically looking for the whole body of the Gmail invite..
  • Please note: I've not been able to verify this one way or another.
    Did anyone expect you to ;) ?
  • I just tested to three hotmail accounts, invites and standard emails get through fine. Not sure about yahoo tho.
  • Really? (Score:4, Informative)

    by asveepay (323579) on Monday June 21 2004, @08:21AM (#9483371)
    I've invited two people on their Hotmail accounts, and both received the emails just fine.
  • A New Era? (Score:4, Funny)

    by illuminata (668963) on Monday June 21 2004, @08:21AM (#9483376) Journal
    Please note: I've not been able to verify this one way or another.

    Are the editors finally trying to verify things around here?

    If that's the case, I commend them.
  • I did receive one (Score:4, Informative)

    by DJ Rubbie (621940) on Monday June 21 2004, @08:24AM (#9483395) Homepage Journal
    I have an hotmail account, and my cousin was able to send me a Gmail invite to that account a week ago. Perhaps the situation changed, I don't know.
  • It's possible that the blocking is happening because of some poor sap's unfortunate legal name. He might actually be named "Instant Winner", or "Free Vacation". Crazy hippies.
  • by jrand (539209) on Monday June 21 2004, @08:30AM (#9483461)
    I invited someone with a hotmail address about a week ago, and they accepted with no problem. So unless they've suddenly changed their policy after the first several thousand invites went out, this is an isolated email problem reported on one person's weblog. Spam filters moving the invite into a bulk mail folder is to be expected - it is an automatically generated email sent out in bulk, after all.
  • Blog crap (Score:5, Informative)

    So the core of this Slashdot "article" is some posting on one guy's blog about losing a invitation he sent to his girlfriend. And that's been extrapolated into "Hotmail blocks Gmail".

    If you read the blog article the writer blows all credibility when he reveals that someone just told him about the "Sent Folder":

    Update: Thanks to everyone telling me to check the Sent folder. I can at least retrieve the invites now.

    When are people going to realize that blogs are the equivalent of public urination on the web. People post stream of consciousness bullshit dressed up as "information" or even "facts" and because it's on a blog, well then, it must be true.

    John.
  • by 404 Clue Not Found (763556) on Monday June 21 2004, @08:34AM (#9483501) Homepage
    I got an gmail invite sent to my Hotmail account the other day. I couldn't see it in my inbox, so what did I do? Went to the Bulk Mail folder, and there it was.

    The lesson is simple: Hotmail's spam filter sucks. Legitimate mail gets tagged as spam all the time, and real spam gets through to the inbox even more often.

    It's not some great anti-gmail conspiracy, just another sensationalist Slashdot story.
    • by rnews (303295) on Monday June 21 2004, @09:05AM (#9483838)
      Wait a minute. You said it was in your bulk folder. Then you start talking about spam. But Hotmail didn't call it spam.

      The invite was certainly bulk. It arrived as a part of a large number of substantively identical email messages. Like with posts to properly run mailing lists and other legitimate bulk email, your invite was solicited, so your copy wasn't spam.

      Note that bulkiness is measurable. Simply count messages that match fuzzy checksums.

      Spamminess, on the other hand, is far harder to measure, as it depends on the users' sometimes erroneous recollections of whether they solicited the bulk messages.

      But Hotmail didn't call it spam. They called it bulk. That sounds quite proper and accurate to me.
  • by orthogonal (588627) on Monday June 21 2004, @08:37AM (#9483527) Journal
    It's already well-documented that Yahoo moves Gmail invites into the Bulk Mail folder. I've personally confirmed the Hotmail and Yahoo blocking.

    Much as I enjoy wearing my tinfoil hat, I think it can be dispensed with here.

    Both Hotmail and Yahoo mail have been plagued with spam, and with users demanding they do something about that spam. Indeed, that's one reason people are interested in GMail.

    Since almost all spam -- anything we think of spam, anyway -- arrives in mass quantities, and a logical way to reduce spam is simply to look for many addresses receiving the same email.

    So a decent first cut at filtering bulk spam (and recall that both Yahoo and Hotmail use "bulk mail" folders) would be to take an MD5 sum of each email (not including the "To" address header lines, of course), stick the sum in hash table or other database, and increment a counter for each email with that MD5 sum. Once the counter reached some arbitrary large-ish number, you'd mark all copies of that emails spam.

    Since the GMial invite varies slightly, it's clear that something fuzzier than an MD5 sum is being used, but the principle remains the same.

    The first N GMail invites weren't marked as "bulk email"; after the counter threshold was reached, all the rest have been.

    So all we've learned from this is that, even during this invite-only beta test, GMail must be sending out a hell of a lot of invites, and that, yes indeed, Hotmail and Yahoo customers demanded and got "bulk email" filtering.

    So take off the tinfoil hats -- you'll have a real reason to wear them soon enough [usdoj.gov].
    • by illumin8 (148082) on Monday June 21 2004, @11:19AM (#9485265) Journal
      Since almost all spam -- anything we think of spam, anyway -- arrives in mass quantities, and a logical way to reduce spam is simply to look for many addresses receiving the same email.

      This is true. But, what probably triggered it was this: A few users received Gmail invites and either didn't know what it was, or didn't recognize the person they received it from, saw it was offering another email service, then clicked the button that says "This is Spam". When Hotmail gets a few reports like that the message text gets added to their filters and everyone else's invites start going to the Spam folder.

      That's just standard operating procedure. If they didn't have that procedure in place we'd receive 50-100 spams a day in our Hotmail box.

      Of course, none of this would have been a problem if Hotmail hadn't sold all of their account lists to bulk emailers years ago. Hotmail is the only service that when I first created an account, instantly started sending me spam before I had even given my address out to anyone. The only way they could have gotten my address is if Hotmail sold it to bulk senders.
  • Gmail invite (Score:5, Informative)

    by Dracolytch (714699) on Monday June 21 2004, @08:41AM (#9483576) Homepage
    A Gmail invite came to my Yahoo account just fine.

    Just so y'all know: I used http://www.gmailswap.com to get the invite. Thanks guys!

    ~D
  • by sammyo (166904) on Monday June 21 2004, @08:42AM (#9483586) Journal
    Very funny in a warped sort of way. If email begins to fail regularly, this may be the straw that brings in full goverment regulation and all the blessings and other stuff that entails...

    Remember at the dawn of the electrical age there were competing companies with many different voltages, made for exciting interoperability issues. Goverment regulation could be a blessing.

  • Clever ... (Score:5, Funny)

    by Mostly a lurker (634878) on Monday June 21 2004, @08:56AM (#9483746)
    Someone has found a way to make lots of ./ers admit to using Hotmail.
  • Suddenly... (Score:5, Funny)

    by vinlud (230623) on Monday June 21 2004, @09:08AM (#9483870) Homepage
    ...half of Slashdots userbase appears to have a Hotmail address??
  • Confirmed: False. (Score:5, Interesting)

    by Temporal (96070) on Monday June 21 2004, @09:26AM (#9484042) Journal
    Just sent a couple e-mails from my gmail account to my hotmail account. The first one was delayed a few minutes, but the second one went through instantaneously. My friend (who originally invited me) says she successfully invited someone using a hotmail address yesterday.

    So, yeah. I'm afraid this is... not true. At least as far as hotmail is concerned.
    • by arcite (661011) on Monday June 21 2004, @08:23AM (#9483388)
      I got an invite from my buddy, he even sent it to me using his gmail address. me thinks this story is FUD.
    • by Anonymous Coward on Monday June 21 2004, @08:25AM (#9483409)
      Either that or the Gmail invite reads like:

      LIMITED TIME OFFER!

      NATURAL ENHANCEMENT!

      ABOUT YOUR EMAIL ACCOUNT

      FREE FREE FREE FREE

      SIGN UP NOW!

      http://gmail.com

      For more info, I send you this file in order to have your advice.
    • Re:MS & Google (Score:4, Interesting)

      Although many of the features have improved since then, the bulk of the Hotmail service is becoming increasingly unreliable for email that just "has to get there".

      If it "just has to get there", you wouldn't be using email in the first place. But even if you are using email, why on earth would you be using Hotmail? If it's that important, you should be using your own SMTP server over which you have control. Instead, you're relying on a third party, that you're not paying, and with whom you have no service level agreement. Not a smart move for data you care about...

    • Re:MS & Google (Score:4, Informative)

      by DaHat (247651) on Monday June 21 2004, @08:26AM (#9483421) Homepage
      so they are breaking the law and interfering with email

      Do tell, what law are they breaking? I must have missed the one which says that ISP's and other electronic mail carriers must deliver all e-mails passing through their systems.

      Hotmail, like Gmail are run on private networks and anyone using said networks are bound by the whims of their owners and operators.
      • Re:MS & Google (Score:5, Informative)

        by runlvl0 (198575) on Monday June 21 2004, @08:40AM (#9483559) Homepage
        > so they are breaking the law and interfering with email

        Do tell, what law are they breaking? I must have missed the one which says that ISP's and other electronic mail carriers must deliver all e-mails passing through their systems.


        I think that you're right, but I think that the confusion exists because of existing laws concerning common carriers [atis.org].
    • Re:MS & Google (Score:4, Insightful)

      by afidel (530433) on Monday June 21 2004, @08:26AM (#9483424)
      I just want to say that that is a VERY cool thing to do for the men and women who devote their lives to defending their countries. It's an often thankless job, and being away from loved ones with crappy communications makes it that much harder. Personally I think that the military needs to spend a little bit of cash on forward deployed servers so that things like that aren't needed. Why shouldn't soldiers away from home have unlimited size email boxes, if google can support it with ad revenue I think the military with their Billions and Billions can afford something that would significantly improve the moral and good will of the troops.
      • Re:MS & Google (Score:5, Interesting)

        by arakon (97351) on Monday June 21 2004, @08:50AM (#9483660) Homepage
        How do you suggest that they do this?

        I really wish they could do it, I'm in the military and am looking at one of those long stints away from loved ones soon... but the fact of the matter is, if it's not for official military use, it won't get funding. That and rolling cable in the desert just makes one more security issue to deal with which requires manpower we can't spare right now.

        Yeah yeah, but WIRELESS!.... is a security nightmare right now and lets face it, no matter how many times COMSEC and COMPUSEC are briefed there is always some nimrod on the network violating the security measures.

        War isn't about being comfortable, the military's primary concern is that we stay alive, not that we have email. They've actually gone to great lengths to set up call centers and email access as it is, but you could easily wait in line for 2 hours for your turn. But trust me when I tell you that those connections that are allowed are closely monitored (fewer connections mean fewer resources required to monitor them).

        Warfare is as much about information control as manpower these days.