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Usability Eye for The GIMP Guy

Posted by CowboyNeal on Sat Aug 27, 2005 10:41 AM
from the ease-of-abuse dept.
TuringTest writes "The GIMP has recently signed up for evaluation by OpenUsability.org. 'Many user interface decisions are being made by developers who often have little experience in user interface design. In order to improve this, we need the help of experts. To find them, GIMP has joined the OpenUsability project. Here's a platform where Open Source developers and usability experts get together.' They also report their first experiences with the paper prototyping of a new Import PDF dialog."
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  • Great. (Score:5, Interesting)

    by Poromenos1 (830658) on Saturday August 27 2005, @10:45AM (#13415635) Homepage
    It's true that many times the developers that make the GUI decisions aren't fit to, because the average user doesn't have the same view of programs as a developer does. It's great that they're partnering with another site to promote usability (especially for the GIMP, which I find to be a bit overwhelming). I wish more programs did that.
    • I agree (Score:3, Interesting)

      by KingSkippus (799657) *

      You're right. The interface for The GIMP is very different from any other application I've used. It's not really bad, it's just different and it takes a lot of getting used to.

      I just started using The GIMP not too long ago. I don't want to spend the money to upgrade my old copy of Paint Shop Pro if there's software that's just as good for free. If it takes me a little longer to learn how to use it, that's fine. (Unlike most people, my time is worthless...) But if they could improve the interface, I

      • Re:I agree (Score:5, Insightful)

        by BrokenHalo (565198) on Saturday August 27 2005, @12:19PM (#13416236)
        I'm not too sure about this. We've seen a lot of column space on slashdot.org devoted to PhotoShop shills and their flames about the Gimp, and I find them a bit tiresome.

        If the openusability thing actually makes changes which are demonstrably an improvement then I have no problem with it.

        However, if all that happens is that they turn the interface into a clone of PhotoShop's then the developers will be doing the Gimp (and us) a disservice. Personally, I find the "classic" Gimp UI perfectly approachable (and I actually use it on a daily basis).

        Incidentally, IIRC I heard (probably on /.) that there is some sort of extension or whatever that is supposed to emulate PS's UI already in existence, but a quick google just now failed to find it...

        • Re:I agree (Score:5, Informative)

          by ptlis (772434) on Saturday August 27 2005, @12:23PM (#13416267) Homepage
          It's called GimpShop [google.com].
            • Re:I agree (Score:4, Insightful)

              by timeOday (582209) on Saturday August 27 2005, @02:06PM (#13416856)
              I don't think gimp is very suited to picking it up just by using it (that's the problem). For instance, you want to draw a line. You look and look, and nowhere anywhere in the UI is the word "line," not on the toolbar, in the menus, anywhere. Somehow you have to know about the shift-click thing. Of course after you know the secret, it's a pretty quick and convenient way to draw a line.
              • Re:I agree (Score:3, Insightful)

                I've haven't tried Photoshop, so I don't have enough data to do a valid comparison, but the "how to draw a line" question and a few other things (mostly having to do with seemingly inconsistant behavior when trying to insert text) were very frustrating to deal with.
          • Re:I agree (Score:3, Insightful)

            by jandrese (485) *
            I started out on the GIMP and now find Photoshop's interface infurating at places. There are some things the GIMP just does better, and some of the interfaces just seem to work better.

            A lot of the griping probably comes from people who just are expecting Photoshop. OTOH, there are some things you can do in Photoshop that you just can't do in the GIMP, and some of the interface decisions are a result of needing to accomodate additional features.
          • That was part of the big deal with Adobe doing the whole "creative suite" thing -- they had finally brought the overall UI of their programs together so that they were rather interchangeable.

            Obviously there were differences enough respective to each program -- the tools for Illustrator are quite different from the tools for GoLive, for example. But the palettes and use of each program was exceedingly similar, after years of being just different enough to be annoying.

            Still, Paint Shop Pro uses an interf

  • Question (Score:3, Insightful)

    by Anonymous Coward on Saturday August 27 2005, @10:45AM (#13415638)

    When the report comes back saying that it should have a proper window instead of floating toolbars, will they say "they weren't using it right, they are just used to Photoshop!" like they usually do?

    Seriously, people have been complaining about the interface since day one, and the GIMP developers don't pay any attention. That's their prerogative of course, but if they aren't willing to listen, why are they signed up for this?

        • Re:Question (Score:5, Insightful)

          by Blakey Rat (99501) on Saturday August 27 2005, @01:22PM (#13416607)
          It used to be the way things were done back in MacOS Classic (versions 7-9 or so), but it's not so much in OS X. Although a few apps still work that way, the vast majority have become more "Windows-like," putting all the functionality in a single window ala iTunes or XCode.

          Back when they started designing GIMP, assuming it was designed and didn't just congeal, that would have been how the majority of Mac applications worked.

          Part of the reason the palette system works in MacOS Classic is that when you bring an application to the front in Classic, you bring *all* its windows to the front, not just the one you clicked on. Applications were in "layers." This means you'd never have a situation where you could see your image, but not see your toolbar. That's changed in OS X, and it never existed in Linux or Windows.

          So, at best, GIMP is trying to be like a MacOS Classic application and failing because none of the newest window managers treat application windows as "layers." (You can get this effect in OS X by clicking the icon on the Dock instead of the window to bring things forward, though.)
  • by Anonymous Coward on Saturday August 27 2005, @10:51AM (#13415663)
    They totally redecorated a wheel chair ramp in like 3 hours.
  • by darkwhite (139802) on Saturday August 27 2005, @10:52AM (#13415669)
    I have used GIMP many times and tried to do useful things with it. Overall the feature set is acceptable. But I will never be able to use it for actual work until they fix the big one.

    PROVIDE AN OPTION FOR AN MDI GUI ALL IN ONE WINDOW.

    With dockable tool palettes.

    Every time I bring this up to anyone who knows gimp, they tell me to run it in its own virtual desktop. I don't use virtual desktops, and I don't want an app to have a ton of toolbars floating around anyway.
    • by quantum bit (225091) on Saturday August 27 2005, @10:55AM (#13415689) Journal
      I don't mind that so much, as long as it's an OPTION.

      The thing about MDI schemes is that they make it impossible to efficiently use multi-monitor setups. Even if the tool palettes can be undocked, it makes it so you can't have different "document" windows on different heads.
      • In the newest version of Photoshop (CS2) you can move even the "document" windows outside the main window, including to other monitors.
        • I'm not sure I see the point of having an MDI window if it doesn't contain the document windows. Is it just to keep the task bar tidy on MS Windows? Any decent *NIX window manager can already use window groups for that, and even Win XP can do some form of grouping.
          • The MDI is a hack that dates back to the days before Windows 3.0 Back in those dark days there was a technical limitation in Windows that allowed each application to have only one top level window. So if you wanted to open more than one Word document for example, you would have needed to open several copies of Word. The result was that Microsoft invented the MDI to get around the technical limitation and sold it as a feature.

            Then a mear ten years after the limitation in Windows was lifted, even Microsoft ab
    • Usability (Score:3, Insightful)

      by Mark_MF-WN (678030)
      The usability of the Gimp is actually a lot better if you are using more than one monitor (which a lot of graphics artists do anyway). It's only in the far more common scenario of using a single monitor that the Gimp becomes hideously ackward.
      • Re:Usability (Score:3, Insightful)

        by Ford Prefect (8777)
        I've been using The GIMP for about seven years now (it's the reason I originally became interested in Linux). It's quite possibly my favourite program ever, and until recently I would have agreed that the lack of a Windows-style MDI was most definitely a good thing.

        It's brilliant with virtual desktops. It's great with multiple monitors. The interface works really well with KDE's window manager; it works really well with X11.app on my iBook.

        Of course, I then recently installed in on Windows, having until the
    • I will never understand this complaint. i can't imagine anything more annoying than having to constantly minimize and restore, minimize and restore, alt+tab alt+tab alt+tab back and forth to the GIMP every time i want to look at something else.

      it's much easier just to point my mouse at the window i want to use, and start working.

      by the way... last time i checked, the tool palettes were dockable. and they still are, unless they've removed that since 2.2...

    • xnest -- :1
      export DISPLAY=:0
      metacity &
      gimp

      There you go.
      • by kevin_conaway (585204) on Saturday August 27 2005, @11:09AM (#13415782) Homepage
        I'm sick of this tired old "fix it yourself" argument.

        Obviously, you're not a professional software developer otherwise you would see the utter stupidity of making such a statement.

        To be able to make even minor modifications to a major software project could possibly takes MONTHS of prep work. Its not like opening up a book and fixing a spelling mistake, you need to understand the ins and outs of the module you're working on and the modules that depend on it. And thats assuming that the code is well documented and there is other supporting documentation

        What he is talking about is most likely a major undertaking, not something some guy off the street can fix over the weekend off the latest CVS trunk.

        In short, please stop repeating that tired old argument, its not feasible for 99% of the user community for any particular application and it makes you sound like an arrogant prick.

          • by kevin_conaway (585204) on Saturday August 27 2005, @11:26AM (#13415875) Homepage
            Like, I said, its not feasible for 99% of the user community, just because someone is doing it doesn't mean everyone can. From http://plasticbugs.com/index.php?p=241 [plasticbugs.com]:

            I have been hacking the Gimp for weeks and it's finally ready.

            ...

            What made this project especially difficult is that there isn't one file that holds all of Gimp's tool names and menu structure. I've modified hundreds of files and combed thousands of lines of code to make this version of Gimp a reality. This work pales in comparison to real coding, but for a hack like me, it required a lot of learning and work.


            And thats just for moving the menu widgets around.
          • "fix it yourself or pay someone to do it for you".

            So he can spend six months fixing it himself, pay some software develper 6 months salary to fix it, or spend a few hundred dollars and get Photoshop.

            This is why OSS isn't going to kill commercial software for a loooooooooong time.
      • S/he wasn't whinging. Darkwhite was merely stating what it would take for him or her to use the Gimp; entirely acceptable in a discussion-oriented website in a story about the Gimp's interface.

        Since the Gimp developers have asked for evaluation by OpenUsability, that would seem to me to be a solicitation for comments by the app's users about its interface.
      • The GIMP foundation is specifically asking for opinions on the user interface, this person gives their opinion and you tell them to go hack the source code themselves... Yes, truly brilliant, because we all know that anyone on slashdot knows every programming language and has all the time in the world to make any software they use do whatever they want.

        There are many times to be annoyed when people bitch about free software. This is not one of them.
  • by yakhan451 (841816) on Saturday August 27 2005, @10:52AM (#13415670)
    I used to think the usability of the GIMP was bad, turns out it's just different from what i was used to. The more i used it exclusively, the more i figured out how nice it was.

    Nowadays, if i go back to a windows system with photoshop or paintshop pro, it feels really cluttered and i get 'clausterphobic'.

    Of course, i'm speaking as a casual user who does pretty basic operations. Maybe it's different if you work with it professionally?
    • I used to think the usability of the GIMP was bad, turns out its just bad compared to what the rest of the world is used to.
    • The trick is creating a clear and nagivable path for people new to the system to learn it. I work with professional graphic designers who are married not only to specific programs but older versions of those programs because learning the new interface would just cause too much headache and hurt their livlihoods.

      If GIMP and other mass user Linux products (read, X) want to get users to convert they need to make the transition much easier than it is now otherwise the less savvy professionals in less technica

      • Deweirdifyer (Score:3, Informative)

        by tepples (727027)

        having to click to expose just the root menu is excessive. The root menu should always be visible, IMO.

        By "root menu" do you mean the menu bar at the top of the tool window, or the context menu in the document window? If the latter, then GIMP 2.0 and later have added that menu to the top of the document window. If the former, then try the Deweirdifyer extension [gimp.org] on Windows or virtual desktops on *n?x.

  • by TorKlingberg (599697) on Saturday August 27 2005, @10:53AM (#13415684)
    Will they be able to take criticism on interface decisions they have taken years ago and argued for many times since then? Many open source projects have these really stupid things hanging over them because developers can't admit they have been wrong all this time. Take this one in Firefox [mozilla.org] as a prime example.
  • Thank $Deity for that.

    As good as the gimp is, it can be nightmare finding tools when you start using it.
  • Oops. (Score:2, Funny)

    by seramar (655396)
    At first I thought this referred to the way that icon looks at me every couple of seconds. It still freaks me out.
  • I use only a small subset of GIP operations, like most people, though each of us has a different subset. I have to hunt through lots of sub/menus and button palettes to find the operations I use, especially when I go for months without using it. I'd love to have a custom palette that I can populate with my own menu items/buttons, and maybe even a library of values/settings, all in just one palette that I can set to open when the app opens. Stored in a config that I can easily email or otherwise transfer to
  • by tuxliner (589414) on Saturday August 27 2005, @11:04AM (#13415750)
    1 - You want a GUI which looks like Photoshop? Get Gimpshop [gimpshop.net] and stop whining! 2- Now, what about comparing GimpShop to Photoshop?
  • Getting used to it (Score:5, Interesting)

    by AtariAmarok (451306) on Saturday August 27 2005, @11:10AM (#13415786)
    I'm getting used to it. But there are some flaws, like that you don't get a standard file selector from "Open" that lets you enter a file name: you have to use "Open Location" instead (it should be one function), and the oddity of having two "Rotates", one crippled and one not. The more useful one is buried deeper.
  • by hasst (852296) on Saturday August 27 2005, @11:12AM (#13415803)
    By excellency, in OSS, the Inmates are running the Asylum [amazon.com]. Usability is by far the biggest problem OSS software has right now. Not security, since security does not matter that much. Yeah, it does not matter. Microsoft gets away with the biggest security stunts in history of modem society, but this only because their products are a lot more USABLE by the end user. And the user will obey and put up with the mistreating, just to be able to use the darn COMPUTER.

    Gimp is the epitome of wrong UI in OSS, I can barely use it without online howtos, and I'm experienced. Now, imagine Av. Joe ... Learn how to develop USABLE stuff, not USEFUL stuff, since there are hundreds of applications for almost every darn task out there.
  • by Rahga (13479) on Saturday August 27 2005, @11:13AM (#13415811) Homepage Journal
    A link to Sven Neumann's blog has more on this [geekheim.de].

    In fact, it's probably a lot better than any of the other comments, the dead openusability website, or whatever that site may or may not have posted about this. Simply put, it looks like the gimp is merely a project that has been registered by one of the developers to see what or if any good can from from those guys. That's all. No massive throw-in from the collective force of Gimp users and developers.

    I've got a ton or respect for the dude (I've fixed far fewer bugs in GNOME bugzilla :) ), but honestly, I've not yet seen OpenUsability do anything worth bragging about. At all. Just a couple of flimsy "ooooh boy this is great KDE is JOINING FORCES with OpenUsability, which is GRATE because everyone KNOWS programmers don't no jack about usability." stories.

    Feel free to call me the stop-motion energy guy... I'm just skeptical.
  • by BioCS.Nerd (847372) on Saturday August 27 2005, @11:26AM (#13415878) Homepage
    For those of you using OS X that have an interest in GIMP, I ran across Seashore [sourceforge.net] the other day while reading Drunkenblog [drunkenblog.com]. It's a major improvement over GIMP for OS X. Definitely something to keep your eye on.
  • by dmaxwell (43234) on Saturday August 27 2005, @11:28AM (#13415895)
    Make it work exactly wacktly like Photoshop or I'll...or I'll...or I'll whinge. Yeah! That's it! I'll whinge and then I'll whinge some more until..until...you've had enough! And then I'll post some flames!
  • Text manipulation? (Score:5, Informative)

    by Shazow (263582) <andrey.petrov@sh[ ]w.net ['azo' in gap]> on Saturday August 27 2005, @11:50AM (#13416036) Homepage
    Anyone find that the ability to manipulate text in Gimp is... lacking? I was trying to make a basic logo in Gimp a few weeks ago, an operation that would take me five minutes in Photoshop, ended up taking me almost two hours in Gimp.

    It's really difficult to resize text to fit the shape you want while maintaining good quality, while I believe Photoshop does this by maintaining the font's vector information until you rasterize the layer.

    Also it was very difficult adding simple effects to it, such as a outline, glow or shadow. And at the same time, having it adjust dynamically when I alter the parent layer.

    I found it very frustrating, and I've been using Gimp for many months now. >.< Maybe I'm missing something and still have more to learn, but I don't think many people would disagree that some of the interface on Gimp is unintuitive.

    I'm happy to hear that they're trying to improve.

    - shazow
  • My wife's experience (Score:4, Informative)

    by xrayspx (13127) on Saturday August 27 2005, @01:00PM (#13416497) Homepage
    Usability reasons are largely why my wife hates the Gimp. She makes her living on Photoshop, but I use the Gimp for all my random junk. One weekend I decided to try her out on it and her experiences were like this:

    -- Dialogs were inconsistent and many times didn't properly explain their function (filters)

    -- Layers are handled 'quaintly'. No layer grouping, which takes it totally out of the running for her day-to-day stuff. She will often have documents with 100+ layers, grouped and folder-ized.

    Those were two of her biggest compaints, most of the others were "this feels different from Photoshop", which you can't do anything about. But the large compaints were all layer and user interface related.

    She didn't care about CMYK because she wasn't doing anything destined for print, but that would have killed her too.

    Most of my personal beefs have to do with palettes that get behind other objects (like my workspace) and I have to track them down. But I'm not an artist.

    Most of her compaints exist in previous versions of Photoshop too, to be fair, but if I even joked about "hey, why don't I install Photoshop 6 for you on that new machine", well, I wouldn't eat for a month.

    The experience of trying to get her to use Gimp for a day scared me off of ever trying to get her using Inkscape or any of the other vector stuff, even for 5 minutes, instead of Illustrator.

    Usability lab testing can only mean good things for this project, I hope a lot of good comes of it!

  • Artist feedback (Score:4, Interesting)

    by PromANJ (852419) on Saturday August 27 2005, @03:28PM (#13417270) Homepage Journal
    I'm an artist who paint a lot in Photoshop. Some of you might have seen the Flying Spaghetti Monster vs Adam (Sistine Chapel) painting I did.

    Anyways, I've been trying to give feedback to GIMP(shop) for quite a while, but I can't find any feedback emails or forums.

    I failed to register at "open usability". I couldn't activate my account, because of an error or I just got my password wrong (which I wrote down clearly). I also tried to register another account, but that didn't work since my email was taken by my previous inactive account.

    So my feedback will have to go here. It concerns mostly my painting technique. Maybe someone could drop this in a relevant inbox?

    1: Colorpicking has to be easy. I prefer temporarely shifting to the colorpicker while holding down a key. The colorpicker should be able to handle average colors too, in case you colorpick from an area with a lot of noise.
    In GIMPshop it seems I have to switch to the colorpicker tool manually, then when I colorpick a dialog comes up that I have to click down. This takes several seconds and kills workflow. Basically thing single 'feature' alone makes it practically impossible for me to paint in GIMP. I need to be able to colorpick once or twice per second. Yes I paint fast and I blend by using a 50% transparent brush and dabbing several times if I want opaque color, or I dab and colorpick if I want it more transparent. I use a wacom but have pressure sensitivity set to size so I can reach narrow places or fill large areas without having to change brush. Workflow and accesability is VERY important.

    2: Brushes. It would be useful to be able to make several brushes that are just a click of a button away. When painting I generally use a few hard brushes and a few soft airbrushes, and some for multiplying on base colors onto line art. I do not want to manually set these up everytime I'm changing brush.

    3: Photoshops 'Fade' is very useful. It brings up a slider which allow you to fade the last change, which can be a brushstroke, a curve/level, a hue/saturation change, or almost anything. This is very handy since it's realtime and you can fade your change until it looks balanced.

    4: Photoshop's history can be useful. Some artists also make a new layer to experiment, paint a little and if they're happy they merge, otherwise they delete it. I use the history brush occasionally to erase changes I made with a soft or hard brush. This is useful if I for example painted a lot of cool armour details, but ruined the head, then I can just history erase the bad changes to the head. Theoretically this can be done with layers though, if the old layer without the changes is perserved somewhere.

    5: Brushstroke quality is important. There might be an option for it but my version of GIMPshop made irregular little blotches on my lines. Giving any changes to pressure some sort of weight might prevent this, so transitions to thinner lines goes smoother somehow. Flimsy and chaotic does not look good unless you're Pollock.
    • Re:Oh, wonderful (Score:2, Interesting)

      by MighMoS (701808)
      How did they ruin GNOME? I actually like having less stuff in my way. Of course, when I fused GNOME with FVWM, I guess that put me in a very small minority, come on. Do you want to actually wade through useless options to find what you really need? Most of them AFAIK are still available through gconf as well. They just took the UI element away for the n00bsters in the crowd, which I actually like.
      • Re:Oh, wonderful (Score:3, Insightful)

        If I want to edit config files by hand, I'll use command line tools. I use mutt as my primary mail client and I don't complain about having to set a lot of options in .muttrc to get things the way I want them.

        The whole point of a GUI is to have a graphical interface. If I want to slip into 'point-n-drool' mode for a while, why should I have to wade through some arcane XML or registry syntax just to set some simple option that the developers don't think a "normal" user would need. How would they know? Ma
    • The dumbing down of GNOME has absolutely nothing to do with OpenUsability. I'm not really sure who to blame for turning a pretty good desktop into a software where all the settings you would really want to change are available only via a Regedit clone.

      At least we have KDE, which is improving at an impressive rate, while we wait for the GNOME guys to realize their mistakes.
      • Re:Oh, wonderful (Score:5, Interesting)

        by Slack3r78 (596506) on Saturday August 27 2005, @11:47AM (#13416017) Homepage
        You, sir, do not understand usability. Usability is *not* having 10,000 options for the user to customize and play with. Usability, in the strictest sense, is having an interface such that a user can pick it up *without* having to dig through options.

        Here's something else you're missing - the type of people Gnome is targeting *DO NOT CARE* about 95%+ of the settings that would require opening GConf to change. For these users, it's far better to have a tool layout such that finding basic options does not require digging through 4 layers of option dialogues.

        I'm not saying Gnome is perfect by any stretch of the imagination, simply that the majority of people on Slashdot who complain about Gnome being 'ruined' just plain do not understand how difficult seemingly simple tasks are for the average user. I mean, really, I've been using Linux since around '99, and run KDE from time to time just to see how they're progressing, and it almost always ends up with me digging through the control panel searching for things that should be rather simple to change because KDE exposes too many options for the average user.

        Sure, if you're a geek and enjoy playing with all your settings, more power to you. But for people who simply want to use their computer, the KDE Control Panel is a confusing mess. So I'd really take issue with the idea that KDE is improving at an "impressive rate." If they spent more time cleaning up the Control Panel and building in HAL tools instead of adding huge oversized tooltips and calling it a usability improvement, I might be able to agree.

        The changes that have been made to Gnome (for the most part) were not mistakes. It was a deliberate decision to move toward an interface that's more usable to a computer neophyte. Argue that the KDE interface is 'familiar' all you want, but the idea behind usability is that you don't *need* to be familiar with it to figure out how to do what you want.
        • Re:Oh, wonderful (Score:3, Insightful)

          by Elladan (17598)
          You sir, do not understand usability.

          Usability means the program performs the tasks the users need it to in an efficient and easy to learn manner, with minimal interference. Ideally, it should perform the tasks in the manner a wide range of users want it to.

          Gnome's new UI is a classic example of a bad UI: It is inefficient, does not perform the necessary tasks (look at the horrendous file dialogue - it's quite literally the worst I've ever seen), is difficult to learn since many basic options are hidden an
    • Re:Oh, wonderful (Score:5, Insightful)

      by FyRE666 (263011) * on Saturday August 27 2005, @11:27AM (#13415890) Homepage
      Now the "usability" people will ruin GIMP the same way they ruined GNOME.

      Somehow I doubt that's possible - unless they add "Spacial layers" so that you have to edit each one in a separate window ;-).

      I use Linux on my desktop at work, and have Gimp installed, and I've found it the least usable program I've ever seen. Admittedly it's rare that I need to work with images at work (I use Fireworks and PS at home) but even operations such as resizing and adding a background to an image are ridiculously long-winded. For instance, I had to Google to find out why the option to change the stacking order of layers is greyed out by default - there's no sane reason for it...

      Every time I've attempted to use it I've found it so frustrating; it feels as though you're fighting the program rather than using it; that I've ended up giving up in disgust and found a spare Windows machine to do the job. I'm sure it have some great features, but it's viciously protective of them and doesn't want anyone to use them!
    • Re:bravo! (Score:2, Insightful)

      by Gadren (891416)
      I hate to post a "yeah, that," but as one who is increasingly becoming disenchanted with Microsoft products and wishes to move into the open-source field more, I have found interface to be a big issue for OSS, something which is one of the main contributors, I believe, to the sharp learning curve for OSS. Of course, much of that learning curve is inevitable, but a good UI will make people feel much more comfortable, and, when they get open source software, they'll stick with it.
    • All of you bashing the GIMP should try to using Photoshop which will set you back about $500.

      If you look carefully, I think you'll find that most of the comparisons are with Photoshop; in other words, they have tried it, and apparently it is worth $500 (or $1200 here in .au) to have a program thats been laid out with some regard to years of user feedback.

      Obviously there are these artistic types that went through years of conditioning who claim the contrary.

      Again, considering the fact that Adobe have used user feedback to refine their product, is it a question of the "artistic types" being conditioned to Photoshop, or Photoshop being conditioned to the "artistic types"? If I was designing a graphic manipulation program the first people I'd ask about UI layout is graphic artists, and I'd take their comments seriously because they set the (de-facto) standard that everyone else follows.

      And bearing in mind that graphic design is a specialized discipline with a technical language of its own, how intuitive do you expect a user interface to be for "hacker types"? Do you also expect to be able to use Blender without understanding coordinate geometry? Neither GIMP or Photoshop promises a novice complete usability from the start, that's the price of a comprehensive feature set. But the fact that anyone is still prepared to pay hundreds of dollars for one, when they can both do (almost) the same job according to the specifications should be a bit of a clue stick: apparently it is possible to make a UI suck so badly you can't give it away, regardless of the underlying features.

      Frankly, I recommend GIMP to everyone I know who thinks they need a pirated copy of Photoshop. I've handed out over thirty copies for various platforms on CD; the only person who persisted for any length of time was my 71 year old father, and he gave up using it when he found Graphic Converter had a clone stamp tool. Think about it: "does everything you'd need from Photoshop, its free, has no license issues", yet not a single taker, even from those who have never used Photoshop. Care to explain that?