Stories
Slash Boxes
Comments

News for nerds, stuff that matters

Slashdot Log In

Log In

Create Account  |  Retrieve Password

When A Blogger Meets Public Relations

Posted by Zonk on Tue Mar 07, 2006 11:15 AM
from the protons-and-anti-protons dept.
fermion writes "The New York Times is running a story on the evolving relationship between PR departments and bloggers, specifically between the Wal*Mart PR people and sympathetic bloggers. The interesting thing in this story is not so much the astroturfing, which is old news, but the transformation of blogging from a personal statement to a corporate bullhorn. The bloggers mentioned in the story, who presumably are able to articulate their own opinions, received Wal*Mart email and began to simply copy the PR text into the blogs. What is the use of a blog if bloggers are just going to copy sentences and sentiments from the puppetmaster's email?"
+ -
story
This discussion has been archived. No new comments can be posted.
The Fine Print: The following comments are owned by whoever posted them. We are not responsible for them in any way.
 Full
 Abbreviated
 Hidden
More
Loading... please wait.
  • Nothing new (Score:5, Informative)

    by AKAImBatman (238306) * <akaimbatman@ g m a i l . com> on Tuesday March 07 2006, @11:17AM (#14866823) Homepage Journal
    The bloggers mentioned in the story, who presumably are able to articulate their own opinions, received Wal*Mart email and began to simply copy the PR text into the blogs.

    Wait, I don't understand. This is news? I thought it was common knowledge that a large portion of bloggers (the majority?) simply copy text from elsewhere as their "blog". Take Digg [digg.com] as an example. Digg integrates with many blogging services, allowing users to write commentary on the story, and link back to the Digg page from their blog. The feature is quite popular as most of the front page stories have a "blog" attached to them.

    Now with such a feature, you would expect each blogger to provide insightful commentary on the issue at hand, right? Wrong. The majority of the blogs do nothing more than replicate the exact text from the Digg story. Not only are these blogs redundant, but they add another level of indirection to anyone who might happen upon them. ("Oh, so I go from blog, to Digg, to Link, right?") Ok, so the better blogs have a direct link AND a Digg link. But this is really nothing more than sydication of rather fluffy content.

    Here's a few examples of what I'm talking about:

    http://nik-hil.blogspot.com/ [blogspot.com]
    http://www.r00tware.com/ [r00tware.com]
    http://hackerslife.blogspot.com/ [blogspot.com]
    http://www.petesblog.com/ [petesblog.com]

    These are examples of "real" blogs with sydicated Digg content mixed in:

    http://jacobsonster.blogspot.com/ [blogspot.com]
    http://howgoodisthis.wordpress.com/ [wordpress.com]

    Now these blogs aren't entirely without value. In many cases, it's a way of aligning your tastes with those of a particular blogger. i.e. That blogger only links to articles you want to know about. It's also good for the site that's being Dugg, as they have more links to their site.

    But no, there's nothing magically articulate about bloggers. Plenty of them are happy to syndicate.
    • Re:Nothing new (Score:5, Informative)

      by grazzy (56382) <grazzyNO@SPAMquake.swe.net> on Tuesday March 07 2006, @11:20AM (#14866851) Homepage Journal
      Digg has a feature called "blog" this that just copies the blog summary to your blog verbatim. It makes it very easy todo what these guys are doing.
    • I thought it was common knowledge that a large portion of bloggers (the majority?) simply copy text from elsewhere as their "blog".

      The only time that I copy/paste stuff into the posts on my site is when I'm directly quoting a source or posting a copy of an e-mail from staff members or inviduals that opted to e-mail me directly instead of posting a comment.

      Take for example the comments from the Copper Bleu Training Manager [lazylightning.org] regarding my disappointment in their Guinness Pours or the comments from a comic in t [lazylightning.org]
    • Blogs are good at connecting to people that are hard to reach. Many of these people otherwise would not have found the press release. By repeating the contained information, they reach these viewers. So yes, the blog still servers a purpose -- by connecting those with a message, to those who may be interested in that message.
    • In the old days ...like six months ago ... there was a percerption that blogs were expressions of the blogger's personal observations. WalMartBlog has revealed what you may have always suspected: it can be hard to tell whoring from true love.

    • I'm a little skeptical about blogging myself, and like you say, much/most of it isn't terribly original. However, I think that if there is some value to blogging, it probably comes from the selection and arrangement of the texts that bloggers choose.

      It's like a collage. The material within a collage comes from elsewhere and is "simply" pasted in, yet the overall effect is something greater than the mechanically reproduced parts. The problem here seems to be that Walmart are choosing the texts more than

  • Good question.

    KFG
    • In short, it's anything you want it to be. A blog is really nothing else than just a way of organizing and publishing web content; only a bit more structured than a "traditional" personal website. I use mine (not going to link it here) to post short fiction and essays to entertain my friends. But there are many other uses besides this. You can do this [jayisgames.com], for instance. Or this [boingboing.net]. Or even this [3quarksdaily.com] or this [breaksblog.biz]. As you can see, there's quite a lot of ways you can use a blog.
  • What is the use of a blog if bloggers are just going to copy sentences and sentiments from the puppetmaster's email?

    What is the use of a newspaper that just reports government press releases almost verbatim?
    What is the use of a television channel if it copies its programming from somewhere else?
    What is the use of a boy band just like every other boy band?

    The mainstream media and blogs are beginning to watch over each other reciprocally. This is a good thing. It means that if either lies or fucks up, the other pounces down its throat.

    Three (tentative) cheers for a free press?
    • Yes, but consider the newspaper. How else is the press release going to get out to the people for whom it's intended? Do you really think the government is going to want to send out hundreds of millions of fliers, at considerable cost to them, when the news sources can do it for effectively no cost to them? Of course not. The newspapers relay information, the blogs we're discussing duplicate it. I'm sure most /. readers know the difference between relayed info and duped info...

      The difference, in case

  • by erroneus (253617) on Tuesday March 07 2006, @11:19AM (#14866846) Homepage
    People still tend to want to believe anything they read, but they shouldn't and routinely need to be reminded of that fact. Most importantly, people need to either accept what they read from various sources may not be true or accurate and be open to opposing information at any time, or learn to do their own fact checking and not accept anything as fact until fact checking confirms information.

    Only those who are already skeptical will do that... the rest of us are simply too lazy.
    • People may want to believe what they read, but most of us have the ability to distinguish between reputable, non-reputable and unknown sources.

      To me the whole article reads: "Media discovers that blogged stories may not be impartial." Not that mainstream media has ever reprinted a press release as news...

      Another question is who reads these pro-Wal-Mart blogs? If it's only people who are already pro-Wal-Mart there is no impact on reprinting a Wal-Mart statement. If I stumble across a random pro-Wal-mart b
  • by Anonymous Coward on Tuesday March 07 2006, @11:20AM (#14866849)
    Some people are "sympathetic" to Wal*Mart???

    I'm sympathetic to wounded puppies, starving people, oppressed subcultures, the sick, the dying, abused children, and so on.. but multinational corporations are just not something I can rouse the neccessary emotional response to sympathise with.
    • by srussell (39342) on Tuesday March 07 2006, @11:57AM (#14867194) Homepage Journal
      but multinational corporations are just not something I can rouse the neccessary emotional response to sympathise with.

      I hate Walmart, or, rather, I hate Walmart management. They're terrible community citizens -- in fact, if Walmart was a person, it'd have been in and out of jail for most of its life due to a habitual tendancy for vandalizm and assault.

      Also, I agree with you -- corporations are *not* living entities. I sympathize with my television more than I sympathize with any corporation.

      That said, I think that most people who feel sympathy with the company are really feeling sympathy with:

      • Their own pocket book ("Walmart has great prices! One stop shopping!")
      • They are feeling sympathetic to all of the people that Walmart employs, who might not have jobs otherwise

      The main problem with the humanist sympathizers is that they're entirely ignorant about, or they choose to ignore, how shitty Walmart treats the people who work for it. It is similar to justifying sweat-shops by saying that the people are better off being raped than they are starving. The fact that often gets ignored is that these aren't non-profit organizations. There are plenty of fat (figuratively) fucks at the top who are getting rich while they figure out new ways of screwing their employees out of benefits.

      Despite the rant, I do think that there are people who are simply ignorant, and do believe that Walmart is a good thing for the jobs it brings into communities.

      --- SER

      • I'll agree with you in general, though there have been a couple of recent incidences recently where Wal-Mart has wanted to open a store in a severely depressed area that already has super high unemployment and most businesses wouldn't consider going into (because of high crime rates - we got your vicious cycle right here).

        Sure the Wal-Mart jobs would be shitty McJobs but personally I'd rather have a shitty McJob than be on welfare.

        In any case the times it's happened around here the unions (which pretty mu

  • What is the use of a blog if bloggers are just going to copy sentences and sentiments from the puppetmaster's email?

    Blogs are used to clutter search engines. Where have you been the last few years? Most blogs are keyphrase link-fests. Another innovation from the world of online adult marketing. Porn coders could solve cancer if the money was there.
  • by Anonymous Coward on Tuesday March 07 2006, @11:22AM (#14866872)
    We all know that "journalists" do this all the time. They quote from PR releases, and use video footage in their news reports.

    Why shouldn't bloggers do this as well?
  • What is the use of a blog if bloggers are just going to copy sentences and sentiments from the puppetmaster's email?
  • Pot, kettle, etc. (Score:5, Insightful)

    by amliebsch (724858) on Tuesday March 07 2006, @11:24AM (#14866886) Journal
    Fascinating that a newspaper would run such a story, considering the huge numbers of newpaper articles that are barely rewritten press releases from special interest groups and politicians.
    • Even if they're not released directly from the special interest group/politician, newspapers have a tendency to all run the exact same AP story that every other paper is running on many national issues. Often copying it verbatim or cutting it down to fit the space needed.
    • Just wondering the same thing. Isn't this criticism:

      What is the use of a blog if bloggers are just going to copy sentences and sentiments from the puppetmaster's email?

      just as applicable to traditional media? When the Katrina tapes came out, it took several stories before anyone picked up on the fact that the contents of the tapes directly contradicted Bush's claims made right after the storm that "nobody could have anticipated the levee failure". What's the point of a news outlet that manages to miss such
  • by digitaldc (879047) * on Tuesday March 07 2006, @11:25AM (#14866891)
    Wal-Mart was found out to be exploiting [infozine.com] the US taxpayer by not providing adequate health benefits to its employees. How did they do this? They simply printed out instructions (in Spanish and English) to direct their employees to the nearest free clinic in the area.

    Illegal? Maybe. Unethical?

    Now that you know how they dodge their health costs, you can enjoy an article about the richest Americans. Five of the Richest Americans [forbes.com] are Wal-Mart's owners and relatives of owners.
    Maybe we should ask the Waltons how they feel about exploiting US Taxpayers?
    Blogs that just repeat Wal-Mart PR, are not blogs, they are PR for Wal-Mart. This is done order to help continue their ways of exploiting their workers and the system.
    • Maybe we should ask the Waltons how they feel about exploiting US Taxpayers?

      From what I've heard the Waltons are very humble, and even though they are each worth 20 billion they mostly live off the types of products sold in their stores. Of course they do so by choice, and the average Walmart employee does not.
    • A key part of Wal-Mart's business model is cost-shifting from the private to the public sector. Tax deals with states and municipalities are the most important part, but even the cost of storage is shifted from warehouses to trucks on streets and highways. The burden of maintaining those thoroughfares is of course on the taxpayer.

      And, for those praising Wal-Mart's economic "efficiency", please explain the advantage to the economy of forcing into leases the provision that no competitor can use the building
    • by NotQuiteReal (608241) on Tuesday March 07 2006, @12:38PM (#14867660) Journal
      I am not replying to be a Wal-Mart appologist, this is just a little exercise in analysis of a random "+5 Insightful Whine" post...

      Wal-Mart has a lot of employees (1.7 Million). It is a BIG company. Everything else follows from there.

      The full-timers do have insurance. But there many are part-timers who do not, just like many other businesses. Seems to me, giving instructions for finding free clinics is more of a public service for those employees who need it than an exploitive scheme. Do other companies tell their non-covered employees about free clinics?

      You might as well say Poor people exploit the taxpayer by using government services .

      Exploiting the US Taxpayer Did you know that Wal-Mart has 1500 International stores (3600 US)? Does Wal-Mart exploite the taxpayes of these other countries too?

      How does Wal-Mart compare to any large employer? How much health care does McDonalds provide for part-time employees? How about Starbucks - they have lots of part-timers.

      I don't know what all this hatred of WMT is, of late. What's the difference between a valid business model and an evil scheme? I guess it has to do with how big you are. At the end of the day, I think it all comes down to the fact that WMT has money and other people want to get at it because it is there.

      Let's check that last one... Is Wal-Mart making "obscene" amounts of money? WMT [yahoo.com]

      Profit margin: 3.6% - Doesn't look obscene to me, Sure it is billions of dollars. MCD makes 12.7% and so does PEP. TGT (Target) makes 4.58% - maybe they exploit their workers even more to squeeze that extra 1% profit out of them.

  • by xxxJonBoyxxx (565205) on Tuesday March 07 2006, @11:26AM (#14866900)
    "What is the use of a blog if bloggers are just going to copy sentences and sentiments from the puppetmaster's email?"

    Traditional media, including newspapers, magazines and especially the local TV news do the same thing every day.

  • by Anonymous Coward
    Now we have shills on the internet, who cares. Just because it's online doesn't make any statements more true then anywhere else. In order to have a "voice of quality" you must first earn your reputation. The number of dullards who "read it on the internet, so it must be true" is thankfully getting smaller, as they knw to search for multiple sources of the same information.. and maybe read TFA once in awhile.

    I've read more than a few things and knew I was reading a corporate blow hole, and not a genuine
  • I'd be sympathetic too if I found a few extra dollars deposited into my bank account... *coughs* Ahem.
  • Bloggers update faster than newspapers and TV news that received Wal*Mart email and began to simply copy the PR text.
  • Ditto (Score:4, Funny)

    by Anonymous Coward on Tuesday March 07 2006, @11:31AM (#14866949)
    The bloggers mentioned in the story, who presumably are able to articulate their own opinions, received Wal*Mart email and began to simply copy the PR text into the blogs. What is the use of a blog if bloggers are just going to copy sentences and sentiments from the puppetmaster's email?

    I couldn't agree more.

  • While there will always be companies trying to infiltrate blogs as a mouthpiece, this takes a sustained effort, the expenditure of resources and a coordinated effort for it to be successful in anything but the short term. Most companies aren't good on sustained efforts with questionable benefits and blogging is one activity that has dubious results in effecting the bottom line. Companies keep business by keeping their customers happy and there are limits to the effectiveness of spin control and FUD. RIM
  • by sphealey (2855) on Tuesday March 07 2006, @11:36AM (#14866980)
    Duncan Black over at Eschaton [blogspot.com] (one of the most-read political blogs) had a good take on this: [blogspot.com]
    Unless I'm missing something this New York Times article is just another stab at holding bloggers to ethical standards and practices which don't apply anywhere else in the universe. The public relations industry existed long before bloggers came along and they had reporters' phone numbers long before they had the email addresses of bloggers. Barely edited press releases have long been published, especially at smaller newspapers. I get press releases and information from all over the place all the time. Obviously disclosure is a nice idea if there are any financial relationships, a practice not always followed by our hallowed 4th estate, but if people want to devote their blogs to throwing up Wal Mart press releases they're free.

    The main reason stories like this are even written is that contrary to popular opinnion the internet often provides a lot more transparency even when there are efforts to hide it. Astroturfing operations of various kinds through all media are nothing new, they're just usually harder to track. If Wal Mart pays 50 people to call talk radio all day and extol its virtues would anyone know?

    I'm not defending all astro turfing practices or its practitioners, and there are certainly ethical issues that can be raised. But "Wal Mart PR guy reaches out to bloggers" just isn't much of a story. PR people reach out to me all the time. So what.

  • The real question is "What is the use of a blog if bloggers are just going to copy sentences and sentiments from the puppetmaster's email?"
  • I was planning to make a smart-ass comment by simply going to the Walmart corporate website and posting some fluff. I was surprised to find a rather interesting article instead. It seems that they are finally responding to pressure and will start selling Plan B nationwide. They are still going to allow their pharmacists to exercise their ridiculous right to "opt-out" of filling Plan B prescriptions (which sometimes results in rape victims being forced to continue with their pregnancy at least as long as
  • What is the use of a blog if bloggers are just going to copy sentences and sentiments from the puppetmaster's email?

    The use of a blog is the same as it ever was: if an individual has something valuable to say, we listen; if not, not.

    PR departments have invaded every form of communication that has been developed. They will continue to do so. All we can do is be selective about who we listen to.
  • What is the use of slashdot if submitters are just going to copy sentences and sentiments FTA?"
  • by LWATCDR (28044) on Tuesday March 07 2006, @11:47AM (#14867081) Homepage Journal
    This is great. The New York Times along with most of the press don't like blogs. So they write about bloggers that post positive material about Walmart. Walmart which is one of the current targets of dislike by many in the online community. And what are these evil bloggers doing? Posting emails sent to them by Walmart.
    If a blogger was posting emails sent to them by Planned Parenthood, Amnesty International, Whole Foods, Ben and Jerry's, or Greenpeace would it get any attention? Would they have any less credibility?
    I rarely shop at Walmart not because they are EVIL but because I don't like a lot of what they carry and the lines and parking are just not worth it. Yes there are other stores that provide better service, products, and or selections for not much more money. Those stores seem to be doing fine in my city.
    This is a great piece of spin and it looks as if many have fallen for it hook, line, and sinker.
  • "What is the use of a blog if bloggers are just going to copy sentences and sentiments from the puppetmaster's email?"

    And you're asking this on slashdot?
  • by Doc Ruby (173196) on Tuesday March 07 2006, @11:48AM (#14867093) Homepage Journal
    This story is most significant as Washington DC decides whether to protect the free speech of bloggers, as the First Amendment requires, as completely as it protects the rights of mass media, like cable TV news. The mass media lobbies DC with scare stories about corporations paying bloggers to publish pure PR, as opposed to the "responsible, independent, researched journalism" from the mass media that the law currently protects. The idea is to protect a privileged class of journalists, the corporate mass media, but not the unprivileged interactive media, like bloggers.

    Of course, the corporate media's entire business model is taking corporate money and publishing their PR, even if carefully cooked to provide harmless (or occasionally stress-releasing) corporate PR.
  • What is the use of a blog if bloggers are just going to copy sentences and sentiments from the puppetmaster's email?

    What indeed? But you might ask the same question about many online comments. Half the stuff I see on Slashdot is just somebody parroting their favorite Talk Radio host or columnist.

    But this post is really an excuse for a triva lesson: everybody's seen Press Releases, which are phony news articles that people put out in the hopes that lazy newspaper editors will print them unchanged. Back w

  • Anyone familiar with the American media knows that our "journalists" spend a lot more time recounting what they've picked up off the wire services and corporate/government press releases than they do actually attempting to enlighten the public . Why anyone would expect bloggers to be any less lazy and worthless than CNN, Fox News, MSNBC or most newspapers is beyond me.
  • Blogging, as with many concepts, sounds great in theory. Unfettered information and opinions blasting across the 'net and all that. However, in practice, as with most other forms of journalism it just means a bunch of lazy people passing off information from others. Whether it is from WalMart or the New York Times hardly matters. And yes (speaking as a recovering journalist), I count blogging as journalism. It's just the modern equivalent of Poor Richard's Almanac. Unfortunately, most bloggers (and modern j
  • Who actually reads corporate blogs anyway? The whole point of blogs being interesting, if they are personal blogs, is that the writing is interesting and has intrinsic value. It's not like TV where it is one site of a fixed number, there's millions of blogs out there and if the readers don't want to read it, they won't. I know I wouldn't waste my personal time trying to hunt through a corporate-sponsored blog looking for truth about anything.
  • by AeroIllini (726211) <aeroillini@NOSPAM.gmail.com> on Tuesday March 07 2006, @12:04PM (#14867272)
    Text posted on the internet might not be completely legitimate or factual.

    Film at 11.
  • by mstone (8523) on Tuesday March 07 2006, @12:15PM (#14867404)
    This is news?

    The whole point of unregulated speech is that people are free to abuse it. Some will be trolls, some will be corporate shills, some will be flat-out wackos, and almost all of them will be biased as hell. For all the crap some Slashdotters like to talk about bloggers being 'journalists', there's no set of standards or ethics that bloggers are required -- or even expected -- to obey.

    When people decide to turn off their critical thinking skills and just accept whatever they read on some blog they've never seen before, they're stupid. End of story. Making a big deal out of the fact that bloggers don't self-organize into an ethical and reliable news system is equally stupid. Both these principles fall on the 'obvious' scale somewhere near, "hey look: air."
  • by xmas2003 (739875) * on Tuesday March 07 2006, @07:47PM (#14871482) Homepage
    The guy extensively quoted in the NYT piece chimes in with his two cents here [iowavoice.com] - good reading IF you want to hear the their side of the story.
    • What is the use of a blog, period? Does anybody actually read these damn things?

      Most blogs are written by people who want to feel contact with the world, it's a search for being understood. Whenever you get a response, you feel like someone understands you.

      Or maybe it's just a hobby. But who cares, if you're not harming anyone and it makes you feel better...
    • What is the use of a blog, period? Does anybody actually read these damn things?

      I gather there's a guy by the name of CmdrTaco whose blog has a pretty impressive readership. Always some interesting reader commentary following every article, too... I'd link to it, but I forget the url.