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Vista Media Center Plus CableCard Equals No TV

Posted by Zonk on Fri Jun 08, 2007 05:30 PM
from the that's-some-bad-math dept.
notthatwillsmith writes "ATI's internal CableCard readers are finally available, and Maximum PC got hands-on time with a couple of Vista-powered systems built using the FCC-mandated technology. The short version? It doesn't work. From the article: 'The tech told me he'd receive training direct from Microsoft, but none of it covered internal tuners. We both agreed that the process should be the same, since the only difference is that the slots are inside the case, versus in an external box. The tech then proceeds to install the CableCards, connect the tuners to coax line, fire up the PC, and begin the software configuration. This step involves activating the TV Wonder with a product-activation code, and calling the Comcast office to exchange some information. We should have had a picture at this point, but we didn't.'"
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  • by WwWonka (545303) on Friday June 08 2007, @05:32PM (#19445351)
    The short version? It doesn't work. The long version? It still doesn't work.
    • by HTH NE1 (675604) on Friday June 08 2007, @07:30PM (#19446401)
      Actually, by testing the cards before taking them to the field, they got married to the test hardware and could no longer be married to the device in the field. Either they needed to divorce the cards (through some deep secret kung fu no customer should ever know how to do) or get new cards that are still bachelors.

      So this product test was invalid and says nothing about the machines being tested, only the cable company tech who screwed it up before driving out.

      Hilarious!
      • (through some deep secret kung fu no customer should ever know how to do)

        I was under the impression that the tech "had received his training direct from Microsoft" and then should have this kung fu that no customer should know how to do. of course should doesn't mean that he did, the test could still be faulty. On a different note, I find it interesting that you feel there is product knowledge that should be forbidden to the customer.
      • i thought the same thing, and i install cable for a living. cablecards are a PITA, and they tpically have to be fully reset by our warehouse to work on another television. (don't know what they do exactly, unfortunately.) i've had to swap out pairs of cablecards at a time because they were provisioned wrong, at which point they are un-savable in the field.
        • Re: (Score:3, Interesting)

          no, that's EXACTLY how the hardware pairing is supposed to function. That's why in the beginning, it was only OEMS that were going to make the systems. The structure is DESIGNED to be brittle and byzantine. Microsoft and friends want this stuff soldered down, they don't want you to "upgrade" things anymore... it's too much hassle for their plans. If it doesn't work the first time, you, the customer or field tech, are supposed to send it back and get another.. only "manufacturing" is supposed to mess wit
  • by evanreiser (1113257) on Friday June 08 2007, @05:38PM (#19445429)
    Article detailing how the cable companies are using a device called Cable-CARD to prevent you from recording HD TV shows to your computer. http://www.microsoftisawesome.com/2007/05/rouges-d o-it-from-behind.html [microsoftisawesome.com]
    • I am confused on what this article is about, but I think it (and your comment) touches on my questions... what is prevented, and what is still possible?

      I currently have analog cable and a digitizer card in a homebrew linux-based PVR box. Obviously it would be better to get digital cable or satellite and directly record the digital signal instead of re-compressing it, but I am confused as to whether this is possible. Never? Only for over-the-airways digital broadcasts? Only when using a cable-company-p

      • by Anonymous Coward on Friday June 08 2007, @06:28PM (#19445885)
        They have gone to great lengths to prevent direct digital stream ripping of "premium" content. There are a number of ways to get a direct stream of non-premium content.

        You could get an HDHomeRun. These are very nice little boxes that output a direct stream via ethernet. They can recieve both digital cable, and over-the-air digital broadcasts. They cannot decrypt premium content.

        Another avenue of getting a direct stream is firewire. Your cable company can give you (FCC mandated!) a cable box that outputs the digital stream to your pc via firewire. You can normally even use this interface to change channels. Of course, when watching any premium content, firewire is disabled.

        There are CableCard TV tuners for PC's as mentioned in this article. They can both receive AND decrypt digital cable. They will not work in anything but Vista (if at all), and the software is designed to allow you to view, but not record premium digital content.

        So, you can upgrade to a digital tuner, and rip the streams directly to your HD, but you are not going to be able to record much that makes it worthwhile (Unless you're a sports fan). The best bet for getting ALL channels on your PC is still the analog hole. Yes, you're stuck re-encoding the video, but most capture cards do a great job of this. HD can be a bit tough to do, but it can be done.

        As far as changing channels on your cable box, google up "IR blaster". Allows your PC to be a universal remote control.
        • Re: (Score:3, Interesting)

          The best bet for getting ALL channels on your PC is still the analog hole.

          The analog hole (at least for the premium channels) is going the way of the dodo in the not to distant future when they cut off analog broadcasts and begin transitioning people to HDTV with all of those set top boxes (for those who don't know or care what HDTV is or just want to keep their coax television and have it work). Once the transition has begun the cable monopolies will move rapidly to reduce the number of channels that t
        • Now can someone name one (1) show that it's worth going to all this trouble to record?

          I can't think of a show in the last 5 years that I have been the slightest bit bummed out about missing.
      • Re:Not Exactly (Score:5, Interesting)

        by rsmith-mac (639075) on Friday June 08 2007, @06:19PM (#19445803)
        No, the grandparent has it right, it's more or less a structured denial system. Instead of using an open standard for security black boxes are used that still must be rented from the cable co (when the whole point was to prevent the cable co's from forcing customer rentals), and a cable co organization gets to decide who can be approved to use the black box (hint: open source systems need not even bother to apply), only to set the requirements so high that making the whole system work is damn near impossible.

        This is all about denying the customer the ability to watch TV through anything other than a cable co device, it's just paying lip service to the law so that they're not obviously in violation of it. This will only get worse too once switched video gets deployed.

      • Re: (Score:3, Informative)

        You're confusing the lies the cable companies told to the FCC to get away with the crap they get away and reality.

        You probably also believe that bi-directional CableCARD 2.0 is a good thing.

        Here's the deal. CableCARD's don't need to do anything at all other than decrypt TV signals if the customer paid for them. It doesn't need to send data or be activated by an on-site tech or any of that crap to do the job. The device it's plugged into can do the upstream requests, and the authorization codes can be pushed
  • I realize that there's a lot more to a media center pc than Tivo, but come on now.

    You can pick up a TV for a couple of hundred bucks, or build a Myth system that works for less than half the cost of an equivalent media center pc, without getting so locked into a single vendor for any service.

    Having a cable card inside your system is nice, but is it really worth all that extra money? I don't think so.
    • Re: (Score:2, Insightful)

      Not the point. The point is - the cable companies will be able to say "Look you can buy it, we don't set the price". The fact that it doesn't work, ties your hands, is VERY espensive - isn't their problem (anymore). It's 'your problem' now.
    • RTFA, dude. This is not about reproducing the functionality of a TV or PVR. This is about reproducing the functionality of the set top box. Without which, you can't receive (or record) encrypted content.

      Say you're going away for the weekend, so you want to record the Sopranos finale, then record the latest episode of Dexter. These are on different pay-cable networks, so you can't record them both without changing the channel on your STB. Your PVR can't do this without some kind of control mechanism. Up unti
  • Why doesn't it work? DRM? Unimplemented (Vista is still a young OS)? User stupidity?

    Assuming it's the first, then maybe we have something to talk about here (though not something too interesting, considering that between Youtube and Joost the writing is on the wall for cable TV).
    • Re: (Score:3, Informative)

      RTFA. The comcast tech couldn't figure out what was wrong, neither could his home base, and neither could the relevant people at microsoft who should have been able to. If the cable industry makes it this difficult to watch tv on your computer, I'd be inclined to agree with you about the writing being on the wall. However, this is still very nichey stuff. once their revenue stream truly becomes endangered, I'd wager that things will mysteriously become easier.
  • Cue Nelson (Score:3, Funny)

    by jhines (82154) <john@jhines.org> on Friday June 08 2007, @05:43PM (#19445483) Homepage
    "Ha Ha"
  • [With deepest apologies to the Black Eyed Peas for the parody of "Lets get Retarded"]

    Vista Retarded is here Sung by the V.C.P.s
    [voiceover] The Vista Content Protection specification could very well constitute the longest suicide note in history [auckland.ac.nz].

    Vista "Retarded", is here...

    And content not playin' playin', not playin' playin',not playin' playin',not playin' playin', not
    playin' playin', not playin' playin',not playin' playin',not playin' playin', not...

    In this context,Vista disrespects, so when I click to play, the display disconnects.
    We got find methods for us to reconnect to new codecs by the network effect.
    Bout to lose your fair use. Microsoft's institution. Infect your computer with D.R.M. pollution.
    Cause when we click on, the sound is gonna be down. You won't believe how we ow shout out.
    Burn can't cause we locked out, Sample can't cause we locked out, act up from north,west, east south.

    [Chorus:]
    Everybody (ye-a!), everybody (ye-a!), let's get into it (Yea!).
    Get stoopid (click on!).
    Vista retarded (click on!), Vista retarded (click on!), get retarded.
    Vista retarded (ha), Vista retarded is here.
    Vista retarded (ha), Vista retarded is here.
    Vista retarded (ha), Vista retarded is here.
    Yeah.

    Lose control, of privacy and goals.
    Won't run too fast cause, bloat makes it slow.
    Won't get away, your locked into it.
    Y'all hear about it, Gutmann'll do it.
    Get Vista, be stoopid.
    Don't worry 'bout it, Ballmer'll walk you though it,
    Step by step, you'll be restricted
    Patch by patch with the new solution.
    Transmit bits, with D.R.M. pollution
    Claim the contents irresistible and that's how they move it.

    [Chorus:]
    Everybody (ye-a!), everybody (ye-a!), let's get into it (Yea!).
    Get stoopid (click on!).
    Vista retarded (click on!), Vista retarded (click on!), get retarded.
    Vista retarded (ha), Vista retarded is here.
    Vista retarded (ha), Vista retarded is here.
    Vista retarded (ha), Vista retarded is here.
    Yeah.

    Playin' playin', not playin' playin',not playin' playin',not playin' playin', not...

    C'mon y'all, let's get Do-do! (uh huh) -- Let's get Do-do! (in here)
    Right now get Do-do! (uh huh) -- Let's get Do-do! (in here)
    Right now get Do-do! (uh huh) -- Let's get Do-do! (in here) Ow, ow, ow!
    Ya, ya, ya, ya, ya, ya, ya, ya, ya, ya, ya, ya, ya, ya, ya, ya...

    Let's get ill, that's the deal
    At the gate, Microsoft restricts your will. (Just)
    Lose your mind this is the time,
    Y'all test this will, Just and download still. (Just)
    Rob the resolution, from your monitor or to your speakers.
    Get pixel-ated and suck.
    Yo' movies past slow-mo' in another head trip.(So)
    Locked in now cannot correct it, so be ig'nant and left apoplectic .

    [Chorus:]
    (yeah)Everybody, (yeah) everybody, (yeah) get locked into it.
    (yeah) Get stupid.
    (click on) Get retarded,(click on) get retarded (yeah), get retarded.
    Vista retarded (ha), Vista retarded is here.
    Vista retarded (ha), Vista retarded is here.
    Vista retarded (ha), Vista retarded is here.
    Vista retarded (ha), Vista retarded is here.
    Whoaoa
    Yeah.

    You Cukoo! (A-ha!) -- It's Po-Po! (is here)
    Be a Fool! (A-ha!) -- M.S. Tool! (be their)
    Like Voodoo! (A-ha!) -- You cukoo! (out here)
    Ow, ow!
    Ya, ya, ya, ya, ya, ya, ya, ya, ya, ya, ya, ya, ya, ya, ya, ya...

    Playin' playin', not playin' playin',not playin' playin',not playin' playin'
    [fade]

  • by tivojafa (564606) on Friday June 08 2007, @05:49PM (#19445539)
    With the HDHomeRun you can watch/record the unencrypted channels on digital cable:
    http://www.silicondust.com/wiki/products/hdhomerun [silicondust.com]

    Two tuners and plugs into your Ethernet network. You can watch content from any computer on your network.

    Works with MCE 2005 and Vista MCE - both 32 and 64-bit versions.
    Works with SageTV, BeyondTV, etc.
    Works with MythTV under Linux.
    Mac support is rumored to be coming soon.

    Linux review:
    http://servers.linux.com/servers/07/04/18/1531247. shtml?tid=117&tid=39 [linux.com]
    • It's a great little box - it's almost like a slingbox, but it works better for me. But then there's Discovery HD, ESPN HD, and all the premium movie channels in HD that you can't get because you need that damned CableCARD. Whatever happened to antitrust laws? IANAL, but they apply to the CableCARD consortium and should be enforced.
  • by DesertBlade (741219) on Friday June 08 2007, @05:49PM (#19445543)
    It works fine now, sorry
  • by nurb432 (527695) on Friday June 08 2007, @06:00PM (#19445635) Homepage Journal
    Just so i can watch tv? Ya, isnt technology grand.
  • The problems with these systems have nothing to do with the consumer-experience-enhancing DRM software installed in Vista. We will sue anybody who says otherwise.
  • by wilson_c (322811) on Friday June 08 2007, @06:13PM (#19445765)
    Cable cards are horribly problematic. They were forced upon the cable companies and if you need one it means you're not renting equipment from the cable company. They really don't give a shit if it's a pain in your ass, because it lets them say "well, our cable-box/DVR/whatever never has these problems".

    In three months, I've had 5 or 6 different cable cards in my Series 3 Tivo. Only one has worked the whole time (it's got a dual-tuner, so it needs two). Some never worked at all; others refused to unlock the premium channels I'm paying for; still others have been fine for a few weeks then suddenly stopped working.

    For once I'm willing to give MS the benefit of the doubt and assume that the problem is Comcast and the crappy cable cards their cartel has concocted.
    • I'm still waiting for someone to crack the piece of shit CableCard system and re-enable fair use rights.
  • by highvista63 (587404) on Friday June 08 2007, @06:18PM (#19445795)
    I've had very few problems with two Cablecards in my Tivo Series 3. The one time a Tivo upgrade caused a problem, I called Comcast and they sent the appropriate signals down the wire to re-enable the cards again. I'm not a big fan of Comcast, but in my area, they've been handling Cablecards very well.
  • It doesn't work at all.
  • by scottv67 (731709) on Friday June 08 2007, @06:24PM (#19445851)
    I bought a Cable Card-ready Sony TV a few years ago with the idea that I would rent a Cable Card from Time Warner Cable so I could watch HD channels. Once the Time Warner Cable installation tech got the Cable Card working in my TV, he bolted out the door. About six hours later, the picture turned black and I could no longer receive encrypted channels. When I called Time Warner Cable's support, the support person first sent a "reset" to my TV but that didn't work. Then I was advised to turn the TV off and then unplug the set from the power outlet for ten minutes. That didn't fix the problem.

    I had Time Warner Cables techs come to my house a few more times with replacement Cable Cards but they could never resolve the problem. They gave up and blamed the problem on my TV. They said the TV needed a firmware upgrade (I didn't even know my TV had upgradeable firmware!). I contacted a local home theater company and they sent one of their techs to my house to upgrade my TV's firmware.

    After that upgrade, Time Warner Cable tried again but could not get the Cable Card to work. The TWC person at my house was on the phone with someone at the "head end" trying to get advice on how to fix this problem. Despite digging through some very cool diagnostic screens on my TV and trying every option available, Time Warner Cable never did the Cable Card to work in my TV.

    I gave up and called TWC to let them know I would be bringing their card back.

    For all of its hype, Cable Card definitely sucked donkey balls. I have a very nice Sony HD set that is supposedly "Cable Card ready" but the Cable Card just didn't work reliably. It's too bad. The time that I did get to watch channels like Discovery HD was very cool.

    That was a couple of summers ago. I haven't had the time to see if TWC here in Milwaukee has figured-out the mysteries of the Cable Card.
      • Re: (Score:3, Interesting)

        you should try it again, you should get superior picture by it going directly to the TV instead of having to pass the signal through another box.

        If your using a DVI or HDMI cable, this simply is not true. When using these cables, you get an uncompressed video feed from the box. In fact, I've often found the cable box to provide BETTER video output than the card. For some reason, the MPEG decoder chips built into these TVs sucks ass. Or at least that was the case with first generation cable card ready TVs.
  • It looks like for not too much money you could make a box that can record 1080i/720p via component cables and solve this whole problem. At least until analog is completely outlawed.
  • by zmollusc (763634) on Friday June 08 2007, @06:47PM (#19446027)
    With the recent improvements to graphics cards, computers have now got enough power for the next level of PVR to become possible.
    I refer of course to Personal Video Rendering, ie locally generated real-time TV. Even modest AI can handle the retarded talk shows and formulaic sycophantic interviews.

    Just imagine: you can watch computer generated random pointless drivel such as 'my boyfriend left me for a transexual limbo dancer and now i am marrying his mother' with 5.1 surround whooping and hollering from the audience for as long as you like (with artificial repetitive and annoying 'advertisement' breaks, of course), then decide to watch a blu-ray hd film. The software would automatically flip to rendering 20 minutes of a sports game, followed by 30 minutes of tedious analysis by virtual sports presenters before showing the film. Artificially intelligent filtering would then cut many of the scenes and redub profane dialog no matter what time it was being watched. Monitoring daemons would flag the kind of shows that you like to watch and then 'cancel' them.

    I could go on, but you get the idea.
  • by erroneus (253617) on Friday June 08 2007, @06:50PM (#19446047) Homepage
    I'll bet they feel VERY happy with themselves now that their content is so well protected that no one can use it.
  • Hardware Question (Score:3, Insightful)

    by CodeBuster (516420) on Friday June 08 2007, @07:06PM (#19446171)
    Perhaps someone out there can answer this for me, but what is to stop some company in China, or Europe, or somewhere else where US laws apply in name only (i.e. there is some trade agreement or treaty on 'intellectual property' but the foreign producers simply ignore it when it is inconvenient) from producing and selling third party hardware which does not recognize a 'broadcast flag' or any other junk that the government and the cable monopoly lobbyists come up with?
  • Simple solution (Score:3, Informative)

    by cdrguru (88047) on Friday June 08 2007, @08:42PM (#19446985) Homepage
    The problem (that a few people have realized) is that the technician tested the cards first. Because of this operation they were inseperably paired with the device used to test them.

    Without knowing that and resetting this pairing nothing that could be done would force the cards to work in the PC. It has nothing to do with the new hardware, the operating system or anything else. Simple matter is these are complex devices interfacing with even more complex systems. And the supposedly knowledgeable technician didn't understand this restriction.

    Unfortunately, the article makes it appear that the technician was knowlegeable and should have been able to solve the problem. In reality the inexperienced technican created the problem and insured the installation would fail by testing the cards.
    • Don't be silly. (Score:5, Informative)

      by Ayanami Rei (621112) * <rayanami@@@gmail...com> on Friday June 08 2007, @09:12PM (#19447233) Homepage Journal
      Technicians can test cards all the want before bringing them to the customer site.
      The bonding actually occurs at the head end, not in the card.
      They have to call up and give the head end reps the device ID and card ID so that the system can start transmitting the correct key stream with which the card will be able to decrypt and use to get at the symmetric content keys.

      The cards themselves can be tested in a sandbox environment where the technician can control the encryption process, registration in the sandbox, and then verify the decryption.
  • by frdmfghtr (603968) on Friday June 08 2007, @08:57PM (#19447115)
    I especially liked the transcription of the phone calls...

    CT: Both these machines have internal OCUR cards, too; I've never worked with the internal cards before.

    MSG: [Still unaware he's on a speakerphone] Yeah, those are really tricky. But don't tell the guy that, or he'll write it up. You're gonna start seeing Dells like that come through your system like crazy.

    and

    c:/windows/ehome/ehribjob.exe \OCURNregister


    Remember, that's Microsoft-proprietary!
    • Re: (Score:2, Insightful)

      OK, how is this modded insightful? Troll, Funny, Flame, Redundant? Maybe. Insightful? C'mon
    • Re: (Score:3, Funny)

      by Anonymous Coward
      When Microsoft heard about Apple's "there is no step three!" strapline, they emulated it in the only way they knew how...
      • Re: (Score:3, Informative)

        Task: Make a SanDisk multi card reader work under Linux and Windows. Same machine dual-booting between XP Pro SP2 and Fedora Core 6.

        Fedora:

        Boot and login
        Plug card reader in
        Wait a few seconds
        A nice little window that has the files on the MMC/CF/MemoryStick appears on the desktop
        Done.

        so, bzzt. Try again. I've got a Lexar multi-reader that I've used for every format under the sun and FC 5, 6 and 7 all work great.

        Depending on what hardware you try, you could end up mucking about on google groups under windows f
    • Have they tried the same cards on MacOS, on Linux, on XP? This doesn't sound to me to be a Windows or MS problem at all - if the hardware isn't talking correctly to the cable company, that's got to be a 3rd party software or hardware issue. Simple way to find out would be to hook it up to OTA antenna.
      • the card have DRM that only works with windows vista on oem systems that pay m$ for the right to use the cards.

        also how do they lock them down to the oems only?

        what happen if you put non dell ram, video card, or other things in to a dell system with a cable card? will that lock you out?
    • Could it be that this product was pushed out the door without sufficient testing with different cable cards, cable systems and all the silly things that cable companies are doing just to be different? Naa. Has to be Microsoft.

      It WAS NOT THE CARDS. They were tested before they left the shop and tested AOK.

      Did you read the fine hands free phone conversation between the M$ tech and the cable guy? We can count the ways they lie to everyone. First, they sent a ringer - an experienced tech with inside contacts at M$ but they forgot to tell that inside contact in advance. Let's quote the fun that follows:

      MSG: Oh.... Sh*t, theyre supposed to tell us before they send those things out to the press

      Translation: We lie to reviewers and send them out special equipment so that everyone gets a more favorable impression than they will if they actually buy the product.

      MSG: [Still unaware hes on a speakerphone] Yeah, those are really tricky. But dont tell the guy that, or hell write it up. Youre gonna start seeing Dells like that come through your system like crazy.

      Translation: They don't work but we are going to sell them anyway. The first tech wisely wants nothing further to do with this call and pushes it up to a second, who was not there, and third person you and I would never get to talk to, even if we spend $7,000 on a maximum rippoff, hi-death Tivo. The embarrassment mounts as two of them sit broken.

      Microsoft Guy No. 2: Its probably your CableCards. Those can be flakey.

      CT: Yeah, I know that. Thats why I tested them before I went out on this call. The cards worked back at my office, but they wont work here.

      Things only go downhill from there. One of the cards had been "qualified" by the beast but neither worked. The tech devolves into typing "Microsoft-proprietary information" on a command line, a command so complex it had to be emailed but could not be shared with customer. After four hours, the tech gives up. The next day does not go much better.

      Still, this represents a best case scenerio. How many of us will get a M$ or vendor Product Manager's email to make this thing work?

      An bonus funny was the secret command:


      c:/windows/ehome/ehribjob.exe \OCURNregister
      Is this guy a Linux user or what?

      Oh how I love Vista and digital restrictions. It does not get any worse than this.

      • It WAS NOT THE CARDS. They were tested before they left the shop and tested AOK.

        That they were tested before they left the shop is why they didn't work in the field! You can't just move a CableCard from one device to another. Once paired with a device they need to be reset before they can be paired with another. They've been paired to equipment in the shop; they weren't reset and thus could not then be paired with the machines in the field.

        I wouldn't be surprised if the cable company itself could not r

    • Re: (Score:2, Funny)

      by Anonymous Coward
      I'm glad you posted this here. The link between Windows Vista Media Center Edition, the ATi TV Wonder card, and Saudi Prince Bandar bin Sultan has gone unremarked for far too long.
    • by sqlrob (173498) on Friday June 08 2007, @06:26PM (#19445873)
      I guess it is true. Never...and I mean NEVER buy anything from Micro$oft that is version 1.0.

      Remove "from Microsoft" from that sentence. It rarely matters who it is, there will be problems.
    • Re: (Score:3, Informative)

      It always seems like that, so I'll add my two cents. Comcast showed up and put two cablecards in my Tivo, and 15 minutes later (mostly the tech waiting for the head-end activation on the phone) it was up and running. No trouble since.
        • It totally changed the way I used my computer! I used to use it quite comfortably, and everything worked, and I was somewhat pleased.

          Things are vastly different on Vista! It's changed the way I use my computer. It no longer works, so I no longer use it. I had to borrow a friend's "leenux" just to type this!