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Monster.com Attacked, User Data Stolen
Posted by
Zonk
on Wed Aug 22, 2007 12:35 AM
from the rarr-snarl dept.
from the rarr-snarl dept.
Placid writes "The BBC has an article detailing a successful attack on the US recruitment site, Monster.com. According to the article, 'A computer program was used to access the employers' section of the website using stolen log-in credentials' and that the stolen details were 'uploaded to a remote web server'. Apparently, this remote server 'held over 1.6 million entries with personal information belonging to several hundred thousands of candidates, mainly based in the US, who had posted their resumes to the Monster.com website'. The article also links the break-in to a phishing e-mail sent out recently where personal details were used to entice users to download a 'Monster Job Seeker Tool.'"
Related Stories
[+]
IT: Monster.com Malware Tags Another Site 50 comments
bl8n8r writes "The first wave of problems for Monster.com came in the form of malware as recruiters cluelessly pointed trojaned Windows systems into Monster's database. The incident reportedly gleaned more than 1.6 million records from the job search site's database. The second incident followed two days later in the form of an infected Monster.com server pharming out malware by way of advertisements hosted on its websites. The latest incident now shows jobseekers using USAJobs are also at risk from the pharmed Monster trojan. The worst part is Monster.com seems to shrug it off with: 'As is the case with many companies that maintain large databases of information, Monster is from time to time subject to illegal attempts to extract information from its database. Despite ongoing analysis, the scope of this illegal activity is impossible to pinpoint.'"
[+]
IT: Monster.com Data Stolen, Won't Email Users 200 comments
chiguy writes "There's been another break-in at Monster.com. It's surprising that there are still unencrypted passwords stored in database despite the previous hack, as is the decision to not email users — presumably so that no one will make a fuss. From PC World: 'Monster.com user IDs and passwords were stolen, along with names, e-mail addresses, birth dates, gender, ethnicity, and in some cases, users' states of residence. The information does not include Social Security numbers, which Monster.com said it doesn't collect, or resumes. Monster.com posted the warning about the breach on Friday morning and does not plan to send e-mails to users about the issue, said Nikki Richardson, a Monster.com spokeswoman. The SANS Internet Storm Center also posted a note about the break-in on Friday.'"
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4,3,2... (Score:3, Interesting)
Tomorrow's Ad today (Score:5, Funny)
New sysadmin. Must have experience in data security. Submit resume to adminjob@monster.com
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Re:Tomorrow's Ad today (Score:4, Funny)
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Re:Tomorrow's Ad today (Score:5, Funny)
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Re:Tomorrow's Ad today (Score:5, Interesting)
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Blame the data security officers & project mgr (Score:5, Interesting)
I'm shocked to think Monster doesn't have a limit on the # of resumes an account is able to d/l per some time period. (week/month/quarter). I don't know what that number is, but I'm thinking closer to "100" than "1.6 million". And didn't they run some cumulative activity reports once in a while to learn which accounts are the most active? And to what IP's the requests are being served? At the least, you'll know who your biggest customers are (or at least the ones who are taxing your servers) and where the data is going. At best, you'll spot problems like this breech as it is happening at stop it.
So if someone must be sacrificed, line up the data security officers and a project manager or two. It's their job to be asking these questions and ensure they are compliant.
Then again, hindsight is 20/20. Maybe the best thing that occurs from all this is we, on the sidelines, learn from their mistakes.
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Re: (Score:3, Insightful)
Re:Blame the data security officers & project (Score:4, Funny)
I'd love to, but then I'd actually have to RTFA, and I don't have time today. I have to get a copy of my birth certificate and a visa, so I can help out my new Nigerian friend with a lucrative situation.
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Monster attack steals user data (Score:5, Insightful)
Re: (Score:2)
I saw that BBC headline, but I didn't read the article because it sounded like a joke story... it's clever, but didn't do it's job (make me read the story).
nah (Score:2)
Re:Monster attack steals user data (Score:5, Insightful)
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Phishing Attack (Score:4, Funny)
Re:Phishing Attack (Score:5, Funny)
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Re:Phishing Attack (Score:5, Insightful)
remember, these are the type of people who were putting "5 years experience required in windows 2003 admin" in 2005.
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Re:Phishing Attack (Score:4, Funny)
remember, these are the type of people who were putting "5 years experience required in windows 2003 admin" in 2005.
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Re:Phishing Attack (Score:4, Interesting)
That said, I did have one IT outsourcing company that found my resume on Monster.com and when they called me, they wanted a social security number as part of their pre-interview screening process. When I refused, they claimed that it was necessary to save time by performing a background check before they potentially wasted their time on a candidate who wasn't able to pass a background check. I basically told them that they were idiots and that if they were legitimate, the only candidates they'd get with that policy are also idiots who had no business maintaining computer systems. Especially if the systems are considered sensitive enough to warrant a background check. The best part was that they had the gall to call me back and try to get my social one more time after that conversation.
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Re:Phishing Attack (Score:5, Insightful)
Monster.com was broken in for spearphishing, not for sending bulk emails regarding "Bank of America". Spearphishing as a term is used to describe a phishing set up which is designed to hit a victim specifically by using a victim specific ruse based on knowledge of personal data.
Recruitment agencies are actually a prime target for such attacks:
1. Nearly all of them (even the specialised unix oriented ones) require all CVs in Microshit Word so pushing a custom Trojan is trivial.
2. Nearly all of them systematically violate the Data Protection act and other similar statutes which require them to remove customer data from their databases when no longer needed. So far in the UK only 3% of the ones I have asked to remove my details have complied with the request. Amidst the most vile violators are the two biggest MOD oriented agencies and more than 50% of the top 20 (by job posting numbers).
3. In addition to that apparently at least one UK (and international) jobboard also does not remove customer data even if you delete your accounts from there. As a result the agencies are re-fed your details on a regular basis.
4. The agencies possess enough data for a perfect spearphish: date of birth, nationality, postal address, occupation, prior job history, current and past salaries as well as further background. In some cases where they have been subcontracted to do HR they possess even more data like NSNs/SSNs, credit ratings and the like.
Frankly this is an industry that is in desperate need to be smacked with some vile regulation compared to which SOX and the recent health IT regs in the US are a child's play. They need to be straightened out and made to follow the laws of the land with regard to customer privacy. At the moment they are systematically ignoring them and in many cases they possess more of your personal information than your bank.
So let's hope that the Monster case will cause some moves towards that.
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Re: (Score:3, Funny)
o noes (Score:2, Funny)
Hehe (Score:5, Funny)
Re: (Score:2)
Symantec has a very detailed explanation of it (Score:5, Informative)
The trojan (Called Infostealer.Monstres) seems to be using HR login details (possibly stolen) to access hiring.monster.com and recruiter.monster.com sub-domains and download candidate information. It also seems to be similar to a previously known trojan called Trojan.Gpcoder.E [slashdot.org]
Symantec estimates that 1.6 million people (mostly from USA) have been impacted.
They have informed Monster about it
hmmm (Score:4, Insightful)
Monster doesn't help anyway--why use it? (Score:3, Informative)
Speaking of spammers, this [mailto] is for you spambot email harvesters.
Re: (Score:3, Insightful)
Re: (Score:2, Interesting)
Unfortunately, Monster and Dice are indeed "cattle calls." More than once I've caught a Monster or Dice recruiter using my resume to try to land a government contract. Then, once getting said contract, that same recruiter fills that s
Re:Monster doesn't help anyway--why use it? (Score:5, Interesting)
Craigslist all the way. I am operations manager for a small IT firm and we've hired our last ten people from Craigslist. The response rate is fantastic. In most major markets, posting an ad is still free (for now). I keep getting calls from a rep. at Monster every three to six months asking me to pay $300-$400 PER LISTING at Monster. I let them know that I am perfectly happy with the quality, quantity and cost of Craigslist. There's a long pause and then they say maybe they'll give me a call in three to six months to check up on me. It's a little silly and arrogant to think that everyone will be able to get a job through personal connections. But Monster and Dice are so 1999. Craigslist is where the real action is.
Hint to other employers out there: I've found that the quality of candidates who respond to postings is directly proportional to the quality of the ad that you post. Put some thought into what you write. (Note: The same holds true for Slashdot.)
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Re: (Score:3, Interesting)
I have had zero luck with Craigslist even for buying and selling. When selling, people demand that I accept their temporary checks, and won't pay otherwise, so I tell them to find another victim. When buying, I ask for some proof the item wasn't stolen, or at least show me that the i
Re: (Score:3, Insightful)
The majority of items in my apt were purchased off of craigslist. Not to mention my car, my current job and the apt iteself.
Re:Monster doesn't help anyway--why use it? (Score:4, Funny)
Craigslist...right.... Lots of ads, like the following:
WEB DEVELOPER needed for growing company, must be prorficient [sic] in PHP, ASP, ASP.NET, C++, Java and XHTML. Students welcome. $10 hr.
Oh, and here's a title from an actual ad now running (you can't make this stuff up):
Big Dog Web Developers Needed for a Big Back End
I don't even want to know.
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cue sound: (Score:5, Funny)
They got me! (Score:4, Funny)
Monster sucks donkey nuts (Score:3, Interesting)
Nice bonus is trying to find a link on their website where you can contact a real human. Or contact anyone. They seem to assume that anyone who wishes to contact them is either a job seeker or job poster. I don't think this is an oversight. I do think the staff at monster.com don't want to
Re: (Score:3, Interesting)
Seconded. Monster is an advertising vehicle, not a job board -- not anymore, at least. I've been trolling Monster for about 7 years now, and while I have had many many interviews, I have received about 10,000 spam messages from recruiters from all over the world. I do UNIX systems administration.
Here's a f
So to summarize... (Score:3, Interesting)
That information is available anyways, as people with resumes in open access do want to be contacted so they publish the email/phone/name etc and anyone with a screen scraper can amass this pile of "personal data". There is no indication that job seeker's database was stolen.
As for phishers I had a run in with one company claiming to "hire for Google" and demanding my SSN so they could "put my data into candidate database at Google, that absolutely demands SSN as unique ID".
That was several months ago.
Copied, not stolen (Score:4, Funny)
New ads on Monster tomorrow: (Score:3, Funny)
Best headline ever (Score:5, Funny)
This story has the best headline I've seen on the BBC in a long time:
Ruh-roh! Someone call the Scooby Gang!
job scams (Score:2)
when did it happen? (Score:2)
Same trojan attacked Dutch bank (Score:3, Interesting)
1) when loggin in
2) when confirming a transaction
A third, is performed when transferring large amaounts of money.
Appearently, the trojan told the customer the first attempt had failed, (while in the background preparing a transaction, which could be verified by the bank, because the client was so kind to re-autenticate (this time to the transaction challenge, while they were still thinking it was the login challenge)
Here's the story (in Dutch, hurrah)
http://tweakers.net/nieuws/48895/Virus-ontfutselt
And Monster's publicity team says... (Score:5, Interesting)
Nothing. Absolutely nothing.
The story's all over the media and the internet, Symantec has a blog post [symantec.com] and a virus writeup [symantec.com], and what's on the front page of Monster? Not a damn thing. No "your personal info may have been stolen", "hey, yeah, that data breach thing, we're looking into it", no acknowledgement of any kind. Their press page [monsterworldwide.com] contains bulletins about the Monster Employment Index and their top ten workplace etiquette tips. Looks like we're going to see another good example of how not to handle negative press related to a security issue.
Didn't Monster just fire a lot of people? (Score:3, Interesting)
Re: (Score:3, Insightful)
Re: (Score:2)
The program used stolen login credentials so linux and any other os would have thought the trojan was a valid user...
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Re:"US recruitment site"?? (Score:4, Informative)
We'll stop calling websites for the USA "US Websites" when you stop butchering our language. The word you were looking for is "anti-American"
Also, if you check your history then Europe created the public WWW (with the CERN site in France/Switzerland) and it was a Brit, Tim Berners-Lee, who first developed HTML and worked on the original HTTP specification (Wikipedia references [wikipedia.org]).
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Re:"US recruitment site"?? (Score:5, Funny)
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Re:Porn (Score:5, Funny)
>thousands of minutes of erotic movies
TIP: say hundreds of *hours*. Saying minutes really implies your target audience don't umm, last very long IYSWIM. Not good marketing to insult them up front.
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