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Verizon, Copper, Fiber, and the Truth
Posted by
kdawson
on Tue Oct 02, 2007 03:55 PM
from the got-a-story-to-tell dept.
from the got-a-story-to-tell dept.
Alexander Graham Cracker writes "Starting last spring, reports began surfacing of Verizon routinely disabling copper as it installed its fiber-based FiOS service. We discussed the issue here a couple of times. In my experience, every time Verizon has installed FiOS at a friend's house, they have insisted they have to cut off the copper and move the POTS to the fiber. By doing so, they block anyone else such as COVAD or Cavalier from renting the copper for competitive access. Sources report that today, at a hearing of the House Subcommittee on Telecommunications and the Internet, Verizon executive VP Thomas Tauke denied ever doing that. (The transcript should be up in a day or so. The AP coverage does not mention this detail.) I wonder if Rep. Markey's staff is interested in hearing from people who experienced Verizon disabling copper, and without notice?"
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[+]
Verizon Accused of Slighting Copper Infrastructure 249 comments
High Fibre writes "Regulatory hearings in Virginia raise questions about Verizon's stewardship of its copper infrastructure, with workers accusing the telecom of cheaping out on maintenance in Virginia due to its preoccupation with its FiOS network. Ars covers the fracas and gives more time to Verizon than the local media do. From Ars: 'During testimony given before the Virginia State Corporation Commission last week... workers painted a dire picture of the state of Verizon's copper network, saying that the equipment required to make repairs — including tools and cable — is not even available.' Verizon disagrees, saying that while it's a challenge to manage and maintain both networks, they are not neglecting their copper infrastructure." A union official gave written testimony about the Verizon problems, presumably so that individual workers would not have to testify in public and open themselves to retribution.
[+]
Verizon Copper Cutoff Traps Customers 269 comments
theodp writes with more mainstream attention to an issue discussed here a month back: "As it hooks up homes and businesses to its FiOS fiber-optic network service, Verizon has been routinely disconnecting the copper infrastructure that it was required to lease to other phone companies, locking customers into higher broadband bills, eliminating power outage safeguards, and hampering rivals. A Verizon spokesman argues customers are being given adequate notice of the copper cutoff, which includes this read-between-the-lines fine print: 'Current Verizon High Speed Internet customers who move to FiOS Internet service will have their Verizon High Speed Internet permanently disabled after their FiOS conversion.'" Customers are supposed to be informed by both the sales person and the installer that their first-mile copper will be cut, and this is not happening.
[+]
Entertainment: Why Everyone Should Hate Cellphone Carriers 329 comments
The Byelorrusian Spamtrap writes "Wired Magazine's made its position clear on the state of play in America's cellular industry, delivering a long, satisfying screed on why all of us should stop complaining and do something about it. 'They own politicians - Sure, it's just phones. In a world where worse things happen all the time amid the muck and despair of human existence, having to pay for premium text is hardly worth worrying about, is it? You can (and should) opt out, and not sign on the dotted line to begin with. But today's cell towers might be tomorrow's Pony Express: they're TV stations, internet access, emergency 911 and news networks all rolled into one. WWAN could well end up supplanting copper sooner than anyone expects: do you want these companies in charge of it?'"
[+]
Ask Slashdot: Verizon, Fiber Or Die? 291 comments
dynamator writes "I live about 550 meters from my Verizon central office. I pay for their higher-tier 'Power Plan' DSL service, which boasts 3 Mbps down and 758 Kbsp up. For the past year, I've enjoyed excellent performance on this line. However, this past month Verizon has been hooking up my neighbors with FiOS, their new fiber-to-the-home system, and guess what, my connection speed and dependability have taken a nosedive. What can I do to build the case that this is really happening? Will anyone, least of all Verizon, care? Are they making me a fiber offer I can't refuse?" We discussed a few times last year what Verizon may be up to.
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Not really surprised (Score:3, Interesting)
Re:Not really surprised (Score:4, Insightful)
Parent
Re: (Score:3, Informative)
Re:Not really surprised (Score:5, Interesting)
That's not true for the glass, as the Bells [in most states] got freed from RoR several years ago.
So the copper is essentially yours & mine, held in trust by Ma's stepkids. Can we sue them for neglect, and get custody, al-la K-Fed?
Parent
Re:Not really surprised (Score:5, Interesting)
Fiber is getting to play by new rules. Old rules say that if you are going to use the public right-of-way, you have to share the lines. The new rules say - gimmey-da-money-and-shut-up.
The old Telco laws were expressly written to handle the copper POTS lines since there was no other service. Now that fiber is being run in, the telco's are saying that since the law says POTS, it's POTS & POTS only - and spending billions squashing attempts at updating the law while they're at it.
As a side note, I have a friend who works for Verizon & per the techs, they only yank the copper if it makes fishing the fiber easier - otherwise it's too much work & trouble.
Parent
Re:Not really surprised (Score:4, Interesting)
As for pulling copper.... Their peeve where he is at is the cable companies. Cable companies come in with VOIP and use "their" boxes on the side of the house to junction the inside copper. So their management has been threatening to begin removing these junction boxes from the sides of the houses and remove the copper from the pole too. This means that if someone switches from VOIP to them again they incur additional charges. He claims that the boxes on the sides of the house belong to Verizon and that their management says this is kosher to do. Oh and they are also upset that the cable companies aren't doing things like inside wiring service calls. He says that when an inside issue occurs the cable companies tell the customer they cannot help and so customers are witching back to Verizon in order to get these problems resolved. The Verizon employees are apparently upset that they are somehow held to different standards than the VOIP companies etc.
He started telling me about this over a year ago. I've only just recently seen articles in the Wash. Post about local communities in Northern VA waking up to the fact that Verizon has stopped maintaining the copper infrastructure they were entrusted with and that the tax payers partially funded - I couldn't help but snicker when Verizon denied this activity.
As for FIOS. They are forcing the techs to work OT and drive quite a bit more than they used to as copper techs so many refuse to switch. They also monitor the fiber techs a good bit more with GPS etc. so no more parking lot naps (I'm serious). FIOS is taking awhile to roll out because it is a lot of work for an install - triple play takes 8 hours and they often have to replace ALL cable in the house....
Parent
Re:Not really surprised (Score:4, Informative)
Not any lawyers worth their salt, I'd imagine. Public easements are declared explicitly in property deeds and titles. They are a known burden (legal term, not in the typical sense of the word) when the owner bought the property, and any objections must be made and satisfied prior to sale. Now, if Verizon or Quest or Comcast were to install a feeder line or a customer drop through my property and outside the easement without permission, you would have the makings of a civil suit. However, rather than pay me rent into perpetuity, the operators would likely relocate the line into the easement, and settle for the reasonable cost of damage to the lawn.
Any further legal action (on the basis of an easement violation) would be frivolous and likely get dismissed from court.
Parent
Re: (Score:3, Informative)
Re:Not really surprised (Score:5, Insightful)
And DSL be damned. When the DSL is sluggish like in my neighborhood, it is not an option.
Parent
Re:Not really surprised (Score:5, Insightful)
Parent
Govt corrupt, but so is election process... (Score:3, Interesting)
Color me cynical, but what do you suggest when the whole election process has been subverted to the point that only pro-business candidates ever seem to get far enough to be voted upon? Seriously, when was the last time a truly progressive (and I don't mean "liberal", I mean "working for positive change
Re: (Score:3, Insightful)
Regardless of the law, there is a market disincentive to run cables that duplicate those run by someone else. Because of the high infrastructure cost (cabling especially) phone and cable (or fiber) internet are natural monopolies that reduce competitive forces.
This is the entire reason for granting certain rights to companies like Verizon in exchange for demanding certain things, such as allowing competitors to lease spa
Re: (Score:3, Insightful)
natural monoply (Score:5, Informative)
And who told you that you can't allow a competitor to run a new cable to your property? It wasn't Verizon who made a regulation making them the sole provider -- it was your local and State government. Don't be mad at Verizon because your government is completely fraudulent and corrupt -- if you vote, kick everyone out on the next election, and keep doing it until someone removes the monopoly provisions.
Actually the best way to deal with a Natural Monopoly [wikipedia.org] like landlines [wikipedia.org] is to separate the infrastructure from services. Maybe instead of a business owning the infrastructure local governments, nonprofits, or business can own it but then they are required to allow open access. This is what's being done in northeastern Utah with a Broadband Utopia [ieee.org]. A group of communities in the area built the infrastructure and allows anyone to offer any services it is capable of. It could be internet access, phone service, "cable" tv, or any combination (Triple Play". How would you like a 30 megabit per second, mps, connection? That's what's available now however speeds could get to 100mps.
Parent
Re:Not really surprised (Score:4, Insightful)
Parent
Re:Not really surprised (Score:5, Insightful)
Bipartisan legislative rules, by which Congress is run, are largely deals between the two major parties at the expense of any potential third one. Even campaign finance reform's major effect is to make it harder to break out into the public consciousness, which redounds to the benefit of existing party organizations.
The two-party system is enshrined in no law, but the structure of the system makes it certain that we end up with that.
Parent
Are you sure? (Score:5, Interesting)
Parent
infrasrtructure (Score:4, Insightful)
I'd be the first to recognize that the history of the telco industry is insanely complicated, but the solution is to find a way to divide things up that takes both the private and public investments in the infrastructure
Oh, I agree. As I said many tymes I think ownership of some infrastructure should be separate from the services that it provides. For instance I think it might be better for a community to build and own the infrastructure but allow open access for any services the infrastructure can provide. Take cable, a nonprofit, for profit, or the city owns the cable but then it allows different companies to offer cable tv, internet access, phone service, or a Triple Play with all three. I would be able to go to one company for tv, another for phone service, and a third for net access.
Parent
Happened to me (Score:5, Interesting)
Happened to Me Too! (Score:5, Informative)
2 cents,
Queen B.
Parent
Re: (Score:3, Informative)
Except if it's on their side of the demarc box, it's their copper. If it
Re:Happened to me (Score:5, Funny)
Parent
Re:Happened to me (Score:4, Informative)
Parent
Re:Happened to me (Score:4, Informative)
Parent
All that need be done... (Score:4, Insightful)
Verizon disabling copper? (Score:5, Funny)
Re:Verizon disabling copper? (Score:4, Funny)
Nope, my pennies still seem to work..
Only if they're 1982 or older.
Parent
Re: (Score:3, Funny)
Nickels are safe, unless Verizon changes its corporate strategy to simply dime us to death.
Re: (Score:3, Funny)
-G
Re:Verizon disabling copper? (Score:4, Funny)
Parent
New twist on RTFA... (Score:4, Informative)
Re: (Score:3, Informative)
Monopoly power (Score:5, Insightful)
Re: (Score:3, Interesting)
Of course, if that were the case you might argue that satellites should be the same. Then again, if we had public physical plants, we probably wouldn't need satellite to have competition!
Not for me (Score:5, Informative)
I generally stick around when contractors are rewiring my house, but I suppose if you're not one of those people, it may come as a surprise. It's probably one of those things on the checklist of stuff to mention, and it doesn't happen sometimes. I've had friends get fiber, be told they're removing the copper, asked them to not remove it, and there were no problems.
Also, I had a bird's nest of copper in my house. I got FiOS so my phone and internet would be over a clear digital connection, and it hasn't gone down since the day it went in (early this summer). I could care less about the speed.
Re:Not for me (Score:4, Funny)
Was that before or after you smacked him over the head with a torque wrench?
Parent
Congress should be assured (Score:3, Funny)
In congress' opinion, this is a non-issue, as long as Verizon leaves the tubes intact.
Are they cutting it at the demarcation point? (Score:4, Insightful)
The real reason... (Score:4, Funny)
Scrap copper money.
In a world where a company will do anything to keep wall street and its investors happy, they have decided to make money off the scrap copper now that they are going fiber optic.
Actually, they are now looking into scrap fiber optic for the next generation.
Last spring? (Score:5, Informative)
Last spring? I had FiOS installed in early to mid 2005 and the installer asked to remove my copper. At the time I hadn't yet cancelled my T1. But for that I've no doubt he'd have removed it.
You can't get FiOS in Silicon Valley (Score:4, Interesting)
I know this because I was trying to get fiber, then found a huge long thread on Usenet as to why there's no fiber in Sunnyvale, where I live and work: basically the telcos are trying to squeeze all the money they can out of old infrastructure, without investing in new.
This left me with cable and DSL. I don't want Comcast cable internet because they filter BitTorrent. I operate a torrent tracker for legal music downloads [oggfrog.com], so I need to use BitTorrent just to check that my tracker and seed are up.
DSL seemed to out as well because I'm over three miles from the phone office. I was very surprised that something hadn't already been done to make DSL available to silicon valley residents. I'm sure there are ways they could extend the range of DSL in an affordable way.
Finally I found Stephouse [stephouse.com] which, through COVAD, offers IDSL. That's DSL over ISDN, and I'm just within range. It's what I have now.
Verizon BLOWS (Score:3, Interesting)
It gets even worse (Score:5, Interesting)
It took me 3 weeks of fighting with Verizon (who insisted on taking 2 days to make a service appointment window, and insisted that they be 8a-7p) and my DSL provider (who was horribly frustrated by their inability to get Verizon to simply run a clean *bleeping* loop) to get things back up and running.
Re:Only on slashdot (Score:5, Insightful)
Yes, they had to lease to their competitors. That was the price of the gov't granting them a monopoly.
Fiber is paid for by the telcos, not the gov't so is not a tariffed service. While Verizon MUST lease copper to competitors, it isn't compelled to lease fiber access. Verizon cutting the copper is effectively cutting off any competition that was not a Baby Bell in a past life.
No, they can't just reconnect it. The copper is cut on BOTH ends -- telco CO and house. Feel free to reconnect one end, but they aren't required to let you hook it back up in their CO.
The only reason Verizon and AT&T and the others can afford to pay to lay the fiber is the wealth that was created by their guaranteed monopoly.
Parent
Some Ideas are Worth Keeping, Some Not. (Score:5, Informative)
Fiber == Future. Copper == Past. This is the idea of capitalism, we want an even playing field for companies so that they can edge out the competition with better prices/ideas. Verizon is doing that, and quiet well.
If things really were free, you would be right. They are not and you are selling yourself out. It was a sin for government to grant Ma Bell a monopoly. To undo that sin, the public servitude must be liberated and the Bell holdings must be dissolved. The other answer is to have a completely public network that everyone can use. Any combination of the two will favor one company over the others and this is why US networks have gone from world supremacy to third rate status. Verizon is doing what they are doing so that others won't be able to serve you. When they are finished robbing you of choice they will take your freedom.
Parent
Re: (Score:3, Informative)
The only reason Verizon and AT&T can afford it is because of the decades spent as a government granted monopolist and the wealth that generated. They only want to prevent competition from following the path they themselves trod.
Re:Wait, I'm confused -- who started the mess? (Score:5, Insightful)
Parent
Re:Yawn (Score:5, Insightful)
Parent
Re: (Score:3, Interesting)
The only reason they didn't was because I don't have POTS and only ordered Internet. I'm also in a small apartment building, and they ran fiber just to my unit because I'm the only one in the building who ordered FIOS.
Re:cry me a river (Score:4, Insightful)
The technology may be more modern, but the terms of service are in the stoneage. It would be better in the long run if the terms of service were forcibly opened, as with copper, since they don't appear willing to open them voluntarily.
This is something of a reversal of history though. Verizon didn't deploy the stuff until they got a waiver of the copper rules requiring they open them to other ISPs. They were active in closing the terms of service and the government went right along with them.
Bastards.
Parent