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Trend Micro Draws Boycott Over AV Patent Case

Posted by ScuttleMonkey on Mon Feb 11, 2008 06:17 PM
from the going-the-way-of-the-scosco dept.
Linux.com is reporting that in addition to the bad press, Trend Micro's patent case against Barracuda Networks' use of ClamAV has drawn an apparent boycott of Trend Micro. "Dutch free knowledge and culture advocacy group ScriptumLibre called for 'a worldwide boycott on Trend Micro products.' In its news release, ScriptumLibre summarizes the case, with its chairman, Wiebe van der Worp, describing Trend Micro's actions as 'well beyond the borders of decency.' The ScriptumLibre site includes link to free graphics that supporters can add to their Web pages to show their support and a call for IT professionals that provides a links to help people to educate themselves about the case and suggests a series of actions that people can take in the boycott." Linux.com and Slashdot are both owned by SourceForge Inc.
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[+] Your Rights Online: Trend Micro Sues Barracuda Over Open Source Anti-Virus 200 comments
Anti-virus firm Trend Micro is suing Barracuda Networks over their use of the open source anti-virus product ClamAV. The issue is Trend Micro's patent on 'anti-virus detection on an SMTP or FTP gateway'. Companies like Symantec and McAfee are already paying licensing fees to Trend Micro. Groklaw carries the word from Barracuda that they intend to fight this case, and are seeking information on prior art to bring to trial. Commentary on the O'Reilly site notes (in strident terms) the strange reality of patents gone bad, while a post to the C|Net site explores the potential ramifications for open source security projects. "Barracuda has been able to leverage open source to bring down the cost of security. Early on Barracuda was blocking spam and viruses at roughly 1/10 the price of the nearest proprietary competitor (that was only selling an antivirus solution). Barracuda has helped to bring down prices across the board, and it has been able to do so because of open source. More open source equals less spam and more security. Trend Micro is effectively trying to raise the price of security." Slashdot and Linux.com are both owned by SourceForge.
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  • by gazbo (517111) on Monday February 11 2008, @06:20PM (#22385020)
    What you mean is a couple of random people have mooted a boycott. Well I'm sure Trend will issue a profit warning to investors post haste.
    • Not just random but a dutch free culture group! Stop the presses! Also college students are skipping class for the insert_some_injustice_here! And as we all know college students love to going to class and free dutch culture groups love buying Trend Micro!

      • Re: (Score:2, Informative)

        http://dictionary.reference.com/browse/mooted [reference.com]

        Look up the meaning as a transitive verb. As a kind gesture I even used one of them colonial dictionaries that I assume represents your cultural persuasion. Some guys representing nobody in particular saying "Oh hay guys, maybe we shouldn't use Trend" is hardly an example of mass agreement from the throngs.

          • Re: (Score:3, Informative)

            Not so - it is used quite frequently although perhaps not in your own country. In the UK it has no specific connection with legal matters.
  • by Marcion (876801) on Monday February 11 2008, @06:22PM (#22385048) Homepage Journal
    If you want to see how the open source world responds to threats, look no further than SCO. Many Linux fans are also Unix admins at work, and many of them got their employers to switch from SCO to *anything other Unix-like OS* in response to the threats. Now SCO is in bankruptcy and not likely to come out.
    • Re: (Score:2, Insightful)

      While I would not go as far as to say that was the cause only of the SCO downfall... A number of FOSS geeks are influential in a lot of purchasing decisions for both business and home users. And there are a LOT of good AV programs.
    • Re: (Score:2, Interesting)

      As a former SCO Unix admin at work I was using their products the whole time. Although I did hate them for their draconian licensing scheme, they didn't go out of business due to admin lobbying. They went out of business because Linux came along and offered a competitive product at a better price (free).

      It was all about the money. Isn't it always? We could buy cheap PC hardware and run SCO, and even though I hated it, it was much cheaper than buying an expensive Sun machine and a support license.

      Even if
  • Isn't it time people start boycotting _all_ commercial antivirus programs?

    The business model for most of these companies is nothing more than extortion (ie. pay up on your Norton subscription or we'll trash your Windows install).

    Many OEM computers come with AV programs out of the box that are only good for several months. My aunt's computer was like this (a Dell). She's not very technical, so she didn't realize that she had to pay to keep something working that came free with her computer. After the "free trial" was up, Norton silently died leaving her computer vulnerable to all sorts of nasties (no firewall, on AOL dialup, yuck). The Norton uninstall program often does not work, leaving many of Nortons "hooks" still installed in the OS.

    I've said it many times, all you need is a router and some common sense (not using Internet Explorer helps). If you really can't help clicking on "free ipod" ads, then fine use an antivirus program, but for god's sake don't use Norton, Trend Micro, or any of the subscription based crap that's out there.

    And yes, I realize this article is not about Norton, but Norton and Trend Micro are in the same boat IMO.

    The only good thing Trend Micro has ever made is their "House Call" virus scanner in Java. It's a nice way to clean up trashed pc's without having to install software (most PC's have Java already installed nowadays).
    • Re: (Score:2, Informative)

      The only antivirus I ever used, since the DOS era up to now on XP is F-Prot. No bloat, small and lightweight. Never had a virus. And of course, a router and common sense helps a lot.
      • by CannonballHead (842625) on Monday February 11 2008, @06:47PM (#22385350)

        Unfortunately, a lot of people don't have "common sense." "Common sense" is quite uncommon among people who haven't grown up with computers. My mom, if it were not for me, would have no clue how to prevent viruses, adware, spyware, etc.

        Of course, I remove Norton almost automatically when fixing computers, because it slows it down almost as much as a virus, in my experience.

        • "Common sense" is quite uncommon among people who haven't grown up with computers.

          Common sense is often uncommon among many people who _have_ grown up around computers. Just last week a 22 yr old came to me quiet concerned about a hoax virus email until I pointed out that 1. The AFP (Australian Federal Police) would not email them, 2. Spam is illegal so the AFP would not tell them to email everyone they knew (which they had already done) and 3. If it was so bad why hadn't this been on the news?

          This pers

    • by houstonbofh (602064) on Monday February 11 2008, @06:41PM (#22385292)
      Commercial is not always bad. Some users do not have a clue, so they need to rent one from support. However, the pre-installed extortion-ware than does not cleanly remove is reason enough to boycott McAntic for life.
    • by Kazrath (822492) on Monday February 11 2008, @07:33PM (#22385968)
      Wow what a load of crap. Norton AV does not silently die when it expires it becomes more noisy than Windows Vista. People are fully aware that the subscription is up and it gives you instructions on how to renew it. My Dell laptop has a HUGE popup every time I log in even when I just shut the lid and keep the thing powered on.

      You do realize that one of the major reasons you can pick up your cheapo dell/hp etc computer is the "Trialware" software on those boxes. They receive money to carry the software and in some cases receive more money to not carry someone else's software.

      • Re: (Score:3, Informative)

        Seeing as we're on the subject of Symantec I'll clue you all in to what is probably the finest piece of Software they've ever released. It's called Norton_Removal_Tool.exe, Search for it on their site. It's guaranteed to increase your PC's reliability and speed by several orders of magnitude. It does this by blasting away every trace of their AV / Internet security bloatware.
    • The Norton uninstall program often does not work, leaving many of Nortons "hooks" still installed in the OS.

      I can attest to this. Not only does the uninstaller do this on occasion (especially if you're installing the last of several Norton products) but there are many viruses that target Norton specifically, disabling its AV functionality without uninstalling it. Either way, the next time you try to install another vendor's program the installer usually stops you in your tracks, proclaiming that Norton

    • by golodh (893453) on Monday February 11 2008, @08:12PM (#22386432)
      I don't think this would be at all reasonable. Boycotting Trend Micro software is something I'd agree with though.

      However, much as I like Open Source Software in general, I consider it perfectly OK if people decide to use commercial, closed-source, anti-virus software. I would urge them to (re)consider using such software in favour of OSS, but if they wish, for whatever reason, to spend their money on closed-source anti-virus software, then best of luck to them (and the producers of closed-source AV software).

      What galls me in this case is the unfair way in which Trend Micro uses a blindingly obvious patent they somehow got their hands on to squeeze an OSS competitor out of the market. The patent, basically the idea of having a virus scanner on gateway servers to a network that scans incoming files as they are being transmitted, is of course trivial.

      Why?

      The idea that in order to prevent infected files from entering a network, you can do the checks "at the border", i.e. in the gateway server, is about as obvious as the idea of keeping a place dry by having a roof and 4 walls. Since the incoming files aren't stored on the gateway server but immediately forwarded, the only thing you can do is to stream the incoming file through an AV scanner. Patenting an "invention" like that is of course only possible in the US.

      Unfortunately the law says that even such patents have force, so an unscrupulous commercial AV vendor (Trend Micro) can use it to sue people for doing this.

      That's why I'd support a boycott of Trend Micro. Not because they're closed-source vendors, but because they behave like thugs.

      • Oohhh, thanks for the idea! *runs off to patent having 5 or more walls and a roof keeping the water out* I'm sure I can twist that to apply to any building that isn't a perfect rectangle...
    • pay up on your Norton subscription or we'll trash your Windows install

      I thought Norton automatically trashed your Windows install as soon as you install it...

      • http://www.moonsecure.com/ [moonsecure.com] is what I recommend to people, it has on execute and uses clamav but you can plug the anti-virus engine of your choice in.
      • Interesting that ClamAV seems to be left out of most anti-virus comparisons,

        I would think that ClamAV would be sortof the defacto standard that you have to be better than to get someone to spend money. Oh, well we all know the reasons for it, but it sort of sucks anyways.

        • "I would think that Kaspersky would be sortof the defacto standard that you have to be better than to get someone to spend money. Oh well, we all know the reasons for it, but ClamAV sort of sucks anyway."
          There, fixed that for you.
      • by jonwil (467024) on Monday February 11 2008, @09:03PM (#22386964)
        AVG Anti-Virus is good. Free for personal use, isn't full of bloat like Symantec or Mcafee and installs cleanly (uninstalling I dont know about since I have never uninstalled it)
        • You had Norton on your computer for more than two weeks and you can still access the internet? How did that happen? But surely it vaporized your system tray, didn't it? Maybe the entire taskbar or perhaps even the task manager?

          I wish I was kidding, but after having seen the logic bombs Symantec calls antivirus software expect any machine running them to develop random issues like complete freezing of all NICs. Although, to be honest, crap like the taskbar disappearing is usually only caused by their unins
  • by davidsyes (765062) * on Monday February 11 2008, @06:31PM (#22385140) Homepage Journal
    disturbing Trend?
  • Alternatives (Score:4, Interesting)

    by Solitude (30003) on Monday February 11 2008, @06:37PM (#22385220)
    I've been evaluating their client server product for SMB for a week now. I need about 75 licenses to replace our aging Symantec Corporate 7. I was a couple of days away from purchasing 75 licenses for one company and 10 for another, but then this. I vote with my dollars and if my research shows their claims are BS, they just lost 85 2-year licenses.
    • Re:Alternatives (Score:5, Interesting)

      by houstonbofh (602064) on Monday February 11 2008, @06:45PM (#22385332)
      For the record, I do not think GriSoft has sued anyone this week. And AVG is quite good in the enterprise.
    • I've been using Trend's products for years but have recently been swayed by ESET's NOD32 product. I've got it installed in two of my small business clients and so far it's very nice. Small footprint, nice interface, good centralized control. The only thing I'm not jazzed about yet is their Exchange product, which is fairly rudimentary.

      Oddly, I've begun moving away from Trend not because of these lawsuits, but because of the growing bloat of the client program, something Trend used to be quite good at com

  • by gilesjuk (604902) <giles.jones@nOspAm.zen.co.uk> on Monday February 11 2008, @06:47PM (#22385358)
    Patents worked when it was about the small time inventor and they help start up companies. Once the industry giants and well established companies get hold of patents they use them in an anti-competitive manner.

    Software patents are the easiest to code around but can be the hardest to judge when they go to court.
    • by automandc (196618) on Monday February 11 2008, @07:43PM (#22386096)
      The parent post is remarkably uninformed and reflects a poor understanding of the patent system and how it is used.

      First of all, patents have always been the domain of big business. One of the reasons many of the "founding fathers" were so suspicious of the patent system was that patents granted by the King were government granted monopolies given to particular large corporations, usually as a political favor. Whoever had the "patent" on the tea kettle became the only tea kettle maker in England until someone convinced the King otherwise. Thus, the U.S. Constitution was written to specifically limited to allow patents only "for a limited time" (Art. I, section 8, cl. 8). This was the answer to the uneasy tension between giving an incentive to create while not granting perpetual monopolies. Thomas Jefferson, himself an inventor, recognized that patents are a necessary incentive to invent, which enriches society.

      The antithesis of patents is trade secrets. If I have a trade secret (e.g., the mythical recipe of Coca-Cola), I don't have to tell any one else how to make it, and as long as I am really good at keeping the secret the world will never find out -- hence, there will always be only one "Coke" even though there might be other "colas".

      By having a patent system, the entire world gets to learn about your new invention, possibly improve on or build on your idea, and after a period of time they get to copy it themselves (or, they can license it and avoid the wait).

      Moreover, today's technology is such that, in many fields, it is simply unrealistic to think that real progress could be made by individuals working alone. For example, no person puttering in their basement is going to come up with a new process for fabbing microchips, or a new drug that is proven safe in humans -- those things require lots and lots of resources that only corporations or other institutions (e.g., Universities) can afford. Even Thomas Edison, the prototypical "inventor" had an army of technicians and assistants working for him by the end of his life.

      Patents are not "evil," nor are corporations that participate in the patent system. There are, however, a lot of bad patents out there right now (for a variety of reasons beyond the scope of this post). However, a company that has a "bad" patent cannot be faulted for trying to enforce it -- they are simply trying to protect their business interests (yes, business is cut-throat; get over it). Theoretically, the courts are supposed to take care of the bad patents. The fact that the courts may be failing is not the fault of the businesses that are seeking to protect their own interests.

      • What you wrote was the intent of the patent system, but not the reality. Engineers in tech companies are routinely told not to look at patents, because of the treble-damages problem or what I call the penalty for looking, damages three times as high for "knowing" infringement rather than unknowing. This makes the disclosure function of a patent inoperable. In addition, the claims of patents are written to capture as many possible applications as possible, even ones that had not been invented by the filer of the patent. This requires vagueness in the claims and further reduces the probability that they actually disclose anything of use. Indeed, the language generally used in patent claims is not particularly readable by engineers in the applicable discipline. One need only attempt to read a few patents for this to be clear. Thus, trade secret is not the antithesis of patent. A release of Open Source software is much closer to the antithesis of trade secret because it is a working and usually comprehensible implementation. Patents generally go hand-in-hand with closed-source software, and the source of that software is legally treated as a trade secret. Finally, in software, the duration of patents is so long compared to the duration of a generation of technology that there is no useful art remaining by the time the patent goes into the public domain.

        Surely you must be aware of these issues.

        Bruce

        • Yes, I am "aware" of these "issues." We both agree that it is a flaw in practice and not a flaw in design. The parent post to which I was responding suggested that all patents are ipso facto bad -- I was merely trying to point out that there is a sensible purpose behind the system and that purpose is not antithetical to corporate involvement.

          I agree that many modern patents are poorly written, and that the current state of the patent law provides every incentive to write them badly. I am a litigator (no

          • Go ahead, flame away, I've got tough skin. :)
            This is a rhetorical strategy: Label your opponents as flamers and some folks will see them that way. Spare us, please.

            The parent post to which I was responding suggested that all patents are ipso facto bad
            He's commenting about a software patent. That's what the article is about. There are compelling arguments that software patents are a mistake.

            However, I get a little weary of the "engineers are pure as driven snow" attitude.
            The pure-as-snow ones don't become expert witnesses and are not generally asked to testify for the prosecution in an infringement case. However, given the last time the USPTO prosecuted a case of perjury on the application (1974, and the enforcement department no longer exists), it doesn't seem that there is any incentive for purity.

            Patent and Trade secrets both seek to balance public good against personal gain
            Yes, but we're back to the intent again. In the case of software patents, rather than a balance all of the incentives seem to be for the bad actor.

            (2) Any company that thinks it can avoid a willful patent infringement claim by telling their engineers not to look at patents needs to question whether their corporate counsel is serving them or the other way around.
            I'm not sure the counsel think that's all that needs to be done to protect the company, but it is standard direction for engineers in tech companies. I've had it at HP (internal counsel) Pixar (Wilson Sonsini, Larry Sonsini was our direct counsel) and it is at the standard at many companies.

            I don't agree that patents are always longer than the current "generation of technology." Look at GIF, MP3, recalc etc.
            GIF is a legacy technology and the specific patent, the Unisys - Terry Welch algorithm to preload tables in the Lempel-Ziv compressor, was arguably trivial and was far from the state of the art when it expired. MP3 seems to be encumbered by patents still in force but not from its inventors. If I understand what recalc you are taking about, I'd make a case it is trivial and pre-existed the patent.
            • He's commenting about a software patent. That's what the article is about. There are compelling arguments that software patents are a mistake.

              The first paragraph of the parent was not specific to software patents. The fact that it begins "Patents" while the second paragraph specifies "Software patents" makes it clear that the author believes that all patents only "work" for the small inventor and so-called "start-ups." My response was on-point and not limited by a "software" only view of the universe. I agree that there are "compelling arguments" why software patents (at least in their present form) are a bad thing. However, I am not prepa

              • Re: (Score:3, Insightful)

                The first paragraph of the parent was not specific to software patents.

                You are asking for too much precision from a correspondent who is not used to arguing in a courtroom. The discussion here regarding patents is usually specific to software, and this discussion is specific to software.

                Those same experts, having never seen the patent before, can talk themselves into the position put forward by the attorneys presenting the case.

                I have a telephone lecture entitled you don't want me to write my report, and

                • Re: (Score:3, Insightful)

                  You are asking for too much precision from a correspondent who is not used to arguing in a courtroom. The discussion here regarding patents is usually specific to software, and this discussion is specific to software.

                  I don't think it has anything to do with arguing in a courtroom -- precision matters in any context; viz., the complaints about how patents are currently written. While I certainly appreciate that software is the main topic, I do think the original poster meant to comment on the entire patent system -- I just don't see how else to read his post (particularly his reference to "inventor" instead of "developer").

                  I have a telephone lecture entitled you don't want me to write my report, and you don't want to ask why that I use for customers whose case my finding does not support. They appreciate hearing it that way, thank me, and pay my bill.

                  Sure, I have heard similar lectures (although I usually try to get a sense of whether that wil

        • Yes, anti-competitive behavior can be punished when it uses means beyond what the policy makers have decided is "kosher." But that doesn't diminish the fact that businesses still have lots of perfectly legal anticompetitive tools at their disposal. Patents are a case in point -- the entire purpose of a patent is to exclude all competition from a certain field for a limited period. That is not illegal -- just the opposite, it is the law at work.

          Your conspiracy theories about bribing the PTO and/or the f

  • Trend Micro is not a patent troll, they are a legitimate company who patented a process that they developed. Now they are exercising their rights as a patent holder. So why the hate? This is what the patent system is designed to do.
    • Trend Micro is not a patent troll, they are a legitimate company who patented a process that they developed. Now they are exercising their rights as a patent holder. So why the hate? This is what the patent system is designed to do.

      As I understand it, the patent involves filtering viruses before they make it to end user computers; eg. at the router/mail relay etc. The reason for the hate is that this is an obvious way to prevent viruses from entering your network. The hate is not so much aimed at Trend Micro as it is at the broken patent. However, the fact that Trend Micro is suing their competition using a broken patent as ammo is not going to earn Trend Micro any kudos.
    • Trend Micro is not a patent troll, they are a legitimate company who patented a process that they developed.

      They didn't "patent a process", they have patented an entire category of applications, and one that they did not invent.
      • Stupid question:

        Who did invent the category?

        • Many people, really. Read the discussion of prior art last time this came up here. Nobody should have been granted a patent on something this broad. If they had had a particular, clever method for actually doing the detection faster or more reliably, then that might have warranted a patent.
    • Software patents are IMHO something that should not exist. Copyright makes far more sense than vague patents that usually can be stewed down to "anything at all to solve problem A".
  • by Linux_ho (205887) on Monday February 11 2008, @07:18PM (#22385790) Homepage
    I already have a firm policy of not buying from them because their products are crap and their technical support can be spectacularly unhelpful. They end-of-lifed a product that barely worked (the original Viruswall for Linux) and forced us to migrate by discontinuing virus signature updates. The product they replaced it with (VirusWall SMB for Linux) crashed on a daily-to-hourly basis, and over a period of weeks my repeated cries for help were basically ignored. We replaced their product with a Linux box running ClamAV and Postfix, which has run flawlessly ever since. No wonder they've turned to litigation.
    • It's not illegal for corporations which engage in journalism to report the news, even when it's news of a boycott. Thanks for playing, please try again.
      • Right, JS. There is nothing in the summary printed by Slashdot that suggests boycotting Trend Micro. Any talk of boycotting is in the comments that /.'ers are making about the subject. Of course, I doubt that the SEC will pay much attention to anyone too cowardly to reveal his/her name.
    • Re: (Score:3, Insightful)

      One could surmise that Slashdot is participating in the boycott of a US corporation. This is a HIGHLY illegal act on the part of any US corporation,

      Gee, what planet are you from? Obviously one without a constitution.

      Bruce

    • Two things. My last serious brush with Trend products in a network I was called in to fix featured a lovely GUI that let you know how many dozens of bugbears and bagels were on "protected" machines with up to date virus signatures on the network but did not appear to have any way to remove it from the antivirus program or stop machines getting reinfected. It was a case of shutting down all of 100+ workstations, clean them individually with a DOS based tool on a boot floppy, and not reconnect them to the n