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Windows XP SP3 Creating Havoc
Posted by
kdawson
on Fri May 09, 2008 08:40 AM
from the shun-the-frumious-bandersnatch dept.
from the shun-the-frumious-bandersnatch dept.
ozmanjusri writes "According to Information Week, within hours of its wide availability Windows XP SP3 had drawn hundreds of complaints from users who claim the update is wreaking havoc on their computers. One user said in a Microsoft newsgroup: 'I downloaded and installed [the SP3] package for IT Professionals and Developers on one of my computers. Now I can't get the computer to boot. I don't think Microsoft should have made this a critical update.' Other sites including IT Wire are also reporting problems, which include include random reboots or the inability to boot at all." Note that XP3 won't install on systems running beta IE8; and after a successful SP3 install users will no longer be able to downgrade from IE7 to IE6.
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XP SP3 Crashes Some AMD Machines 267 comments
Stony Stevenson alerts us to new information on the XP SP3-induced crashes that we discussed a few days back. Jesper Johansson, a former program manager for security policy at Microsoft, is maintaining an ongoing log and support site for users affected by any of several problems triggered by XP3. Machines using AMD hardware, particularly HP desktops, seem to have several modes of failure; others affect Intel machines.
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One problem machine out of many installs (Score:5, Informative)
The BSoD/stop errors I received pointed to a driver issue with DEP, but without being able to boot even in safe mode there was no easy way to debug the problem. I could have tried a repair install, but I felt more comfortable starting from scratch.
Re:One problem machine out of many installs (Score:5, Insightful)
If you suspect the SP won't take, just go straight to slipstream, wipe, and reinstall.
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Re:One problem machine out of many installs (Score:5, Insightful)
I agree.
I use linux not Windows, but this is ridiculus!
WinXP sp3 is causing hundreds of complaints?
HUNDREDS?
How many millions of XP users were automatically upgraded to sp3?
Hundreds are complaining. That is a pretty good outcome.
There are plenty of things to bash MS about.
This seems like a non-issue to me.
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Re:One problem machine out of many installs (Score:5, Insightful)
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Re:One problem machine out of many installs (Score:5, Interesting)
It's frustrating, yes. But I don't think the problem is the product, nor the industry. The real problem is that operating systems are complex beasts. The consumer has spoken quite clearly that the most important thing is new features and functionality, not stability. Someday hopefully we'll have our cake and eat it too, but for the time being I don't think we'll be getting away from these issues.
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Re:One problem machine out of many installs (Score:5, Interesting)
I don't know about "acceptable" but it became a necessary way of operating when Microsoft switched Windows away from INI files to the registry. Windows 3.x systems had maybe 5 or 10 INI files that mattered (i.e. that you had to hand-tweak from time to time). Each rarely had more than 100 lines in it. Maybe a couple hundred thousands bytes all in. And if we needed a driver, it was usually a driver _file_ (except video drivers).
Today systems are ridiculously complicated. Windows 3.x would not even load, let alone run, if it was installed on a partition with the number of files an XP system has (over 100,000). Just the number of files alone would sink it (try it with more than about 60,000 files if you don't believe me).
On the other hand, install systems have kept pace with the complexity. Instead of shovelling 7 floppies (Windows 3.x) into a PC in 15 to 20 minutes, we have CD (XP) and DVD (Vista) installs that take the same (order of magnitude) time to install, despite 10 to 100 to 1000 times the increase in complexity. So, re-installing wins.
With DOS, we knew our systems down to the individual file level.
With Windows 3.x, we knew our systems down to the INI level.
With XP, we know our systems down to the Windows Update/services.msc level.
With Vista, we just know our system sucks.
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Re:One problem machine out of many installs (Score:5, Insightful)
But what's that? A bomb icon? Extensions conflicts? Co-operative multitasking... networking and printing from the... Chooser? Ahhhhhh!
Maybe the more complicated install is worth it after all
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Re:One problem machine out of many installs (Score:5, Insightful)
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Re:One problem machine out of many installs (Score:5, Interesting)
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Re:One problem machine out of many installs (Score:5, Insightful)
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Re:One problem machine out of many installs (Score:5, Insightful)
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Re:One problem machine out of many installs (Score:5, Insightful)
If you do a good job of screwing the system, it still can be quicker to start from scratch. Whenever I have a huge upgrade on a development machine, I tend to start from scratch, to hopefully avoid the problems that accumulate over time.
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Re:One problem machine out of many installs (Score:5, Informative)
The same cannot be said for Windows systems I've worked on - the time and effort involved in troubleshooting is much much higher than the effort involved in a rebuild.
*shrug*. You _can_ get utterly hosed on either, but Solaris is still better at keeping entropy at bay.
Although I _have_ done a 'wipe and restart' on a shared filesystem though on a few occasions, where whole departments have denied responsibility a massive dogpile of disorganised data. A 'restructure and clean' (tell 'em it's being ugpraded) works well for making them figure out what they actually need to keep/need backed up/are willing to pay for, and what they're not :)
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Re:One problem machine out of many installs (Score:5, Insightful)
I can't tell you how many times I've had to reinstall windows on my PCs.. I've completely lost count.
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Re:One problem machine out of many installs (Score:5, Funny)
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Re:One problem machine out of many installs (Score:5, Interesting)
The problem is that MS has stopped thinking about "advantage for the user" at least 10 years ago.
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Re:One problem machine out of many installs (Score:5, Informative)
Vista has this feature, there's a tab called "Previous Versions" in the properties dialog for files and folders. Microsoft calls this feature Shadow Copy [microsoft.com] on the list of Vista features.
Except that it's only available on the Ultimate and Business editions [microsoft.com] (footnote D as of the time I linked it). Home users don't get it.
But it's a great feature (despite the crappy slow and flaky UI), and one that should be available on all versions of Vista if Microsoft was intelligent and not trying to nickel-and-dime their customers. It's the only feature of Vista I've ever used that made me think "I'm glad I'm using Vista, I'd have been screwed in XP."
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Re:One problem machine out of many installs (Score:5, Insightful)
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Re:One problem machine out of many installs (Score:5, Funny)
Sure, Vista kinda sucks, but all Windows versions kinda suck.
I'm not sure I see how your post qualifies as less of a microsoft-bashing post than the one you were responding to. Why must you say such negative things about the products of a poor, defenseless, beleaguered little 800lb gorilla!?
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Re:One problem machine out of many installs (Score:5, Interesting)
I am also not an apologist, and you can flame me to ashes for saying this, but I haven't had very many problems at all with Vista (outside of them releasing updates that make the cracks stop working).
The biggest issue with it for normal end users, not
A few disclaimers:
1 - I am a gamer, had a system that was well beyond the req's that they should have used in the first place, and it runs fine.
2 - I never pay for anything except online games(flame me for that too if you want), so the DRM stuff doesn't matter to me.
3- I totally agree that you would be out of your mind to install it in a business environment in it's current state, and with the current cost of the machines you would need to run it.
4- The fact that they are planning on discontinuing XP is preposterous. When you release a new version of anything users should want to upgrade, not be forced to.
Absolutely no interest in a "but M$ is evil" or a "but you don't realize that it does xyz" argument, just giving my experience with Vista.
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Re:One problem machine out of many installs (Score:5, Interesting)
Vista isn't that bad, but contrary to the marketing materials, you will need a pretty good system to run it. My wife's system runs it just fine, and she loves it. The games she plays on it run fine, but it was a fairly high end system when she bought it, and isn't that bad at the moment. The only change she had to make in going to Vista was going from 1GB to 2GB of RAM.
My system, on the other hand, is falling to the bottom of the totem pole; and Vista is horrible on it. I can play most games on it with reasonable graphics settings, in XP. When I tried Vista on it, many of the games became unplayable at the exact same video settings. So, I'm back on XP (haven't installed SP3 yet).
In all, the biggest problem I see with Vista is that it does take up more resources, and is really meant for newer systems. If you have a good system, you can have all the flashy Vista interface. If you have a marginal system already, stick with the Crayola interface in XP.
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Re:One problem machine out of many installs (Score:5, Insightful)
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Re:One problem machine out of many installs (Score:5, Interesting)
The one thing that Vista does that constantly pisses me off is that "Shell Folders" in Explorer occasionally move around in the file system, even though they always show up in the same place in Explorer.
The other night she went to download a video from a web site, and clicked open instead of save by mistake, so after about 30 minutes of progress bar, the video starts playing in Media Player. I'm like, no problem, it's in TEMP, so I'll just copy it to the desktop before WMP closes. So I open a prompt (I'm a command line bigot, so sue me) and cd to the user directory to find Local Settings, and its not there anymore. This time its under Pictures, last time it was under Favorites, who knows where it will be next time.
I'm sure this is a defensive measure to give viruses and trojans a harder time finding the stuff that they scan for, but it pisses me off when need to actually accomplish something.
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Re:One problem machine out of many installs (Score:5, Informative)
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Re:One problem machine out of many installs (Score:5, Interesting)
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Re:One problem machine out of many installs (Score:5, Insightful)
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Re:One problem machine out of many installs (Score:5, Insightful)
As far as most users were concerned, Win98SE was the previous version of Windows.
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Re:One problem machine out of many installs (Score:5, Insightful)
XP was considered bloat and XP doubled the minimum requirements from 2000 Pro.
Vista quadruples the minimum XP processing requirement, octuples XP minimum RAM, decuples the minimum HDD free space, and adds a new requirement for video cards.
On top of all of that, XP and 2000 were essentially the same kernel. There weren't many compatibility issues, and users weren't faced with drastic UI changes.
So, was XP twice as "good" as 2000? Maybe, so people switched. Is Vista ten times as "good" as XP? Plus IT support costs? No, so people aren't switching.
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Re:One problem machine out of many installs (Score:5, Insightful)
Secondly this whole "Vista is maturing" rubbish doesn't work. Vista is not a child, pet or a plant. It's not expected to grow. It should work out of the box.
Like I mentioned earlier, this mentality that it's acceptable to release a bit of software that costs hundreds of dollars in a broken state is why PC software in general sucks.
Console gaming was always superior to PC gaming in terms of quality because there wasn't any patching. They had to get it right. Where as PC game markets just had to get it sort of right. Now console gaming has the ability to patch games and, no surprise at all, the quality is dropping.
There is no reason software companies, especially one as large and as rich as Microsoft can't get it right on the first go.
Tell me this, are you willing to by a car, dvd player or microwave that only sort of works out of the box and the manufacturer promising to fix it at a later date? If not, then why is it acceptable for Microsoft to do this?
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Re:One problem machine out of many installs (Score:5, Insightful)
I had vista on my work laptop for 6 months, I kept hoping that SP1 would fix everything.. after installing it.. I downgraded to XP.
The result?
Battery life went from 1h 40min to 2h 30minutes.
The system now boots to usable state in 3 minutes. With vista, it took 28 minutes to actually get to login screen. After logging in it took another 5 minutes to actually do anything.
I don't have constant UAC annoyance (yes I know that can be turned off, but it was touted to be one of the good new features)
I can actually use 3 legacy corporate programs we need daily which didn't run on vista.
You might assume the laptop was old, but no. It's brand new! Yet my home laptop 4 years old running XP felt 3x faster than the new dual core machine with 3gb memory!
Under the line:
I can get more work done therefore costing less to my employer!
As for w2k, we still run it on few computers. Why upgrade since it works flawlessly and those machines aren't connected to public network.
I don't see any reason for vista deployment. It's like Windows ME all over again.
Only good thing with vista is downgrade right to xp from business and ultimate.
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Oh Yes It Will (Score:5, Informative)
Re:Oh Yes It Will (Score:5, Informative)
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Re:Oh Yes It Will (Score:5, Informative)
When you install IE7, it creates a backup of all IE6-related files that it replaces, in order to replace them if the user uninstalls IE7.
When you upgrade to SP3, it replaces files that are used by both IE6 and IE7, most of which have different versions depending on which browser is currently being installed.
If you were to uninstall IE7 after updating to SP3, then it will revert to the pre-SP3 binaries that were copied during initial setup.
Now, I agree that the SP3 setup should be intelligent enough to identify and replace IE6 files located in the IE7 uninstall folder, but honestly it was probably a very low priority.
The fix? Uninstall IE7, install SP3, then re-install IE7. Not an easily automated task, but thats what needs to be done if you want to be able to uninstall IE7 in order to revert to IE6 in the future.
Either way, its not a massive conspiracy. You can put your tin-foil hat away today.
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Remember a bad Kathleen Turner movie (Score:5, Interesting)
One could make a similar statement about SP3.
Not that I'm a MS fan-boy, far from it.
Re:Remember a bad Kathleen Turner movie (Score:5, Funny)
Don't worry. I did not feel that was the message you were trying to put across at all.
Your message was clear and unambiguous. You're a fan-boy of murder for hire.
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Re:Remember a bad Kathleen Turner movie (Score:5, Funny)
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Nudge Nudge Wink Wing (Score:5, Funny)
So the solution is fairly obvious - if you can't improve Vista, you can make XP worse. That way, people know they're going to be dissatisfied with your product from the get-go, but at least they'll buy the latest one.
Re:Nudge Nudge Wink Wing (Score:5, Funny)
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Time to upgrade (Score:4, Insightful)
Access Denied!!! (Score:5, Interesting)
People mess with thier own machines.. (Score:5, Informative)
Just a quick thank-you (Score:5, Funny)
Huh (Score:5, Insightful)
I love the /. bias (Score:5, Insightful)
No news when it's released.
News again when some minority of systems fail the SP3 installation.
I love that Microsoft is held to 100% success rates, too. 100%. Even though there are millions of systems with trillions of potentially screwed up configurations to miss in testing, 100%.
Unless testing for SP3 was going to take hundreds of years, stuff was going to slip through.
Issue Specifics (Score:5, Informative)
According to Johansson, there appears to be two separate issues. One affects only AMD-equipped PCs sold by Hewlett-Packard Co. "The problem is that HP, apparently along with other OEMs, deploys the same image to Intel-based computers that they do to AMD-based computers," said Johansson. "Because the image for both Intel and AMD is the same, all have the intelppm.sys driver installed and running. That driver provides power management on Intel-based computers. On an AMD-based computer, amdk8.sys provides the same functionality."
Running the intelppm.sys driver on an AMD-powered PC isn't normally an issue, but on the first reboot after a service pack installation, it causes "a big problem," Johansson said. The machine either fails to boot or crashes and immediately reboots.
The other problem, according to Johansson, also seems to affect only AMD machines, and involves an error message indicating trouble with the PC's BIOS. Johansson said that the ensuing recommendation to update the BIOS is "most likely not your problem," but said that the problem may be isolated to a specific motherboard. "Possibly, it is related to computers with the Asus A8N32-SLI Deluxe motherboard in them," he said.
Lost TCP/IP on my install yesterday (Score:5, Interesting)
Re:Lost TCP/IP on my install yesterday (Score:5, Funny)
-w
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Worked well for me (Score:5, Informative)
SP3 actually improved my old thinkpad. The XP copy on it was really struggling after years of being used as the 'windows toy'. No media (my bad) so I've never reinstalled it. I allowed SP3 on with some trepidation, but the end result is that the machine is a darned sight more spry (fast and responsive) than it was before. I think the installer basically did a good job of repairing the OS while patching it.
I was pretty surprised.. it's pretty rare that anything from Redmond makes me feel that it's an improvement..
Re:installing SP3 (Score:5, Insightful)
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Re:One of the finest pieces of software ever made (Score:5, Funny)
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