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Instant Messaging For Introverts

Posted by kdawson on Mon Apr 07, 2008 07:02 AM
from the jung-nailed-it-before-meyers-and-briggs dept.
adamengst tips an article up on TidBITS that explores the persistent reluctance of many nerds to embrace fully new communications media such as IM and Twitter. In this thoughtful article Joe Kissell explores, from the inside, the mind of the introvert and how this personality style often struggles with new "always-on" media. The result is a sometimes exasperated incomprehension on the part of the more extroverted. Well worth a read.
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  • by Mipoti Gusundar (1028156) on Monday April 07 2008, @07:09AM (#22987182) Journal
    I would be getting frist post, bud saddley I am being too shy.
  • by lottameez (816335) on Monday April 07 2008, @07:10AM (#22987184)
    was about the most boring thing I've ever read. I couldn't bring myself to read the second half; perhaps it was more interesting.

    NEWSFLASH! Some people don't like IM! Film at 11. *yawn*. Bring on the pink ponies.
  • by Anonymous Coward on Monday April 07 2008, @07:10AM (#22987186)
    If, as wacky futurists like Ray Kurzweil in his The Singularity is Near [amazon.com] human beings will increasingly maintain portions of their conscious in computer networks, is there even a place for introversion in the future? Eventually once all of mankind is networked, it'll be harder and hard to tune out.
  • by MassiveForces (991813) on Monday April 07 2008, @07:11AM (#22987196)
    Twitter and things like that add useless noise to the Web 2.0. Who's sick of some idiot twittering what they're up to all the time and drowning out all the more thoughtful status updates on Facebook? I don't think even extroverts want to know what everyone is thinking or doing all the time, for fear of realizing how dilute their thoughts really are... it's like those really noiesy couples that talk all the time, but if you ever listen in they're talking about jack all and it deteriorates into whining.

    Actually maybe I shouldn't have been so extroverted as to post this. Alright everyone, let's not post at all in protest of extroversion...
  • by iBod (534920) on Monday April 07 2008, @07:13AM (#22987208)
    Anyone who wants or needs to concentrate suffers from the constant barrage of interruptions from this 'always on' technology.

    IM, Cellphones, SMS etc. It seems to be expected now that everyone should be instantly contactable, at any time, for the most trivial of communications.

    I'm not an introvert, but prefer to be uninterrupted unless it's something really important.

    I annoy people by not playing the game, by turning off my cellphone, not running an IM client (unless I want to specifically talk to someone), only checking my email twice a day etc.

    The constant jabbering and twittering that surrounds us now really pisses me off. QUIET please!
    • by v1 (525388) on Monday April 07 2008, @07:25AM (#22987282) Homepage Journal
      Not entirely on topic but people need to learn to live without their cell phones. A few people I know, anywhere they go, anything they're doing, their phone is ringing. usually several times. And they always have to answer it. We can be playing a multiplayer game and they'll just stop playing to answer the phone, sometimes costs us the game.

      No amount of heckling them about their constantly having to answer the phone seems to help.

      "I have to answer it. What if it's an important call? What if my wife just got in a car accident or something?" You can't reason with them.
      • by Ed Avis (5917) <ed@membled.com> on Monday April 07 2008, @07:33AM (#22987330) Homepage
        How thoughtless of them! What could possibly be more important than a multiplayer online game?
        • by artg (24127) on Monday April 07 2008, @08:11AM (#22987646)
          More to the point : what could possibly be more important than paying attention to the people you're with ?
          And what could possibly be more rude than to temporarily ignore them to accept an interruption ?
          • by Ephemeriis (315124) on Monday April 07 2008, @08:55AM (#22988092) Homepage

            More to the point : what could possibly be more important than paying attention to the people you're with ?
            And what could possibly be more rude than to temporarily ignore them to accept an interruption ?
            Exactly. If I'm going out for dinner/drinks/whatever with a bunch of friends or family it is for the purpose of spending time with them. We're supposed to chat, joke, communicate, catch up on things. If someone spends the entire time on their cell phone talking with someone else, why did they bother to show up?

            My wife and I recently went to the movies... Someone, seated a couple rows ahead of us, spent the entire movie texting someone. All through the movie you could see the glow of their cell phone's screen, and their thumbs bouncing around on the keypad. They obviously weren't paying any attention to the movie. They also had another person with them, who appeared to actually be watching the movie. What are they going to talk about afterwards?

            "What did you think about the movie? Wasn't it amazing when that guy did that thing" "Oh, I didn't notice, I was too busy texting..."

      • What if it's an important call? What if my wife just got in a car accident or something?
        That's why I have an established emergency protocol with my family members. If they call and I don't answer the phone, I'm busy, so leave a voice or text message. If it's an emergency, either put 911 in your callback number or 911 in your text message.
        • by Dogtanian (588974) on Monday April 07 2008, @08:11AM (#22987656) Homepage

          She later dumped me after an argument about me "ignoring" her (my phone was off because I was at my granddad's funeral).
          Did you tell her that was the reason your phone was off? If so, she sounds like an attention-whoring, self-centered and downright insensitive bitch who probably did you a favour by removing herself from your life sooner rather than later.
        • by Xtravar (725372) on Monday April 07 2008, @10:44AM (#22989446) Homepage Journal

          About the only time she doesn't react to it is when she's driving or asleep.
          My girlfriend writes non-urgent text messages while driving. It scares the shit out of me, since she already isn't the most proficient driver.
          Add the iPod to the mix and it's just a disaster waiting to happen.

          Naturally, I offer to drive as much as possible.
    • by bug1 (96678) on Monday April 07 2008, @07:47AM (#22987424)
      Introverts have a high level of cortical stimulation, they dont _need_ external events to stimulate them, they like quite time.

      Extroverts have a low level of cortical stimulation, they need external events to stimulate their tiny^W minds, leave them in a quite room (or a library) for a few hours and they go crazy.

      I expect extroverts would enjoy having people call them and give their brain something to do.
    • by smilindog2000 (907665) <bill@billrocks.org> on Monday April 07 2008, @08:10AM (#22987642) Homepage
      Sometimes it is introverts. My ex-wife suffered from both panic disorder and social phobia. I found a great web site with hundreds to thousands of insightful posts about living with panic disorder. On the same host, I found a single post about social phobia:

      "Is anyone out there?"
  • Invisibility (Score:4, Informative)

    by dreamchaser (49529) on Monday April 07 2008, @07:13AM (#22987210) Homepage Journal
    I just stay invisible on IM most of the time. If someone is on that I want to talk to, I can message them. My close friends and family know that if I am around I'll answer them even if they can't see them.

    I also don't feel the need to instantly answer, even on private work related IM. If it's urgent sure, but urgent matters warrant a phone call generally. I place IM somewhere in between email and phone for the sense of urgency factor. Of course the actual content and context of the message matters and everything in life should be taken case by case :)

    People stress themselves out too much with the 'OMG I JUST GOT IM'ED I'D BETTER ANSWER RIGHT AWAY'.
  • by 0xdeadbeef (28836) on Monday April 07 2008, @07:14AM (#22987214) Homepage Journal
    Wait, so you mean the name isn't an explicit metaphor likening its users to mindless birds, sharing every tiny, half-formed thought that crosses their pea-sized brain to everyone within ear-shot?

    And because I don't want to hear it, they're trying to frame this as something wrong with me?
    • by iBod (534920) on Monday April 07 2008, @07:20AM (#22987248)
      Hey! Why WOULDN'T you want to know what I had for breakfast, what underwear I put on this morning and how many birds I can see on my lawn right now?

      What the hell is wrong with you? Some kind of weird 'introvert' eh?
    • Re: (Score:3, Insightful)

      The first four letters of 'Twitter' are "Twit", which is British slang for "insignificant, foolish or annoying person" (wikipedia [wikipedia.org]).

      As well, TWIT can be the acronym for Totally Without Intelligence.

      So, there you go.
  • introverts and IM (Score:5, Informative)

    by v1 (525388) on Monday April 07 2008, @07:15AM (#22987220) Homepage Journal
    I don't believe introverts regard IM the same way as face-to-face communications. I know a lot of people that are socially very shy in public, that practically live in IM or WOW etc.

    • Re: (Score:3, Insightful)

      I think you missed part of the article (or, being /., all of it!) where it said that introverts aren't necessarily shy. Introverts are people who are tired by social interactions and would rather be doing things alone.

      Depending on how they play WoW, they may still be being introverted while playing - grinding on their own or whatever. The fact that they're playing an MMORPG on a PC rather than multiplayer gaming at someone's house on a console is more of an introverted preference.
    • Re:introverts and IM (Score:5, Interesting)

      by Bogtha (906264) on Monday April 07 2008, @07:35AM (#22987350)

      I know a lot of people that are socially very shy in public, that practically live in IM or WOW etc.

      Shyness and introversion are two different things. Introversion is a preference for being alone. Shyness is when somebody feels anxiety around other people.

      IM and other virtual communication can be good at alleviating the anxiety shy people feel, enabling them to socialise frequently, but it isn't going to do anything for an introvert who doesn't want to socialise frequently.

      • by Peter Cooper (660482) on Monday April 07 2008, @08:20AM (#22987720) Journal
        Very true, and I think nerds are the worst at recognizing this. All those people who spend hours on WoW, leading guilds, doing raids, and conversing over VOIP with their team are most likely NOT introverts, even if society makes them feel that way.

        I truly am an introvert, which is why I can't play such games (I'm more of a Si, and prefer to only use asynchronous forms of communication for everything. All these "sociable" nerds, however, are likely not introverted.. just "first world" shy!
  • Work (Score:4, Insightful)

    by Zelos (1050172) on Monday April 07 2008, @07:20AM (#22987250)
    I definitely recognise myself in the article's description: I generally write 2 or 3 versions of an email before finally sending it and I really don't get on with IM-style communication.

    The problem I find with IM at work is that some people use it instead of doing their own research. I frequently get IM'd work questions that could have been solved with 1 google search or 30 seconds with the source tree and grep. Instead, because it's so easy, they interrupt me.
    • Re: (Score:3, Insightful)

      Unfortunately, if this is at work, it more than likely a part of "cover your arse" syndrone(sp?). They could look it that up, but rules of the blame game states that the everyone must have someone else to blame in the case of SNAFU.

      Answer, and you lose time "context switching" and being annoyed. Answer wrongly and, depending upon the size of the failure, you're screwed. Don't answer and you're probably just as screwed.

      The only way to win is not to play.

      Don't sign in to IM. Check your email once an hour or s
    • Re: (Score:3, Insightful)

      Ditto - emails normally get written, checked over, and then sent. IMs are not always checked but they are in full prose rather than "leet speak", despite the fact that at 23 I'm in the right age range for unintelligible abbreviations. When I am on IM then I tend to stay as "busy" because I want to be available to people with questions about the mods/tools I make, but I don't want to be pestered by the "I want to talk about random crap even though you don't have a clue who I am" people.

      The slightest distract
    • Re:Work (Score:5, Insightful)

      by value_added (719364) on Monday April 07 2008, @08:13AM (#22987676)
      I definitely recognise myself in the article's description: I generally write 2 or 3 versions of an email before finally sending it and I really don't get on with IM-style communication.

      You mean to say you take the time and thought required to write something worth reading?

      There seems to be a trend in recent years for people to consider email another form of IM. Subscribe to mailing list with 10K users, and you'll find people repeatedly sending off unintelligible overly-abbreviated scraps of seemingly random thought without hesitation, forcing all 10K users to read and try and interpret their spew. For anyone that thinks, for example, one or more cryptic one-liners is acceptable, I'd suggest they stop and consider how many followups to followups are required when, by comparison, a coherent thought written out using complete sentences would have saved everyone both time and grief in almost all cases.

      Too much trouble or time to bother with? See how well you can communicate with your significant other using postit note reminders stuck on a refrigerator door before a misunderstanding and a day spent stewing over a perceived insult occurs.

      IM has its place and is no doubt useful (invaluable, even) in certain scenarios. If you accept that it's the quality of communication that matters, then the pervasive influence of IM can be characterised fairly as somewhere between an unfortunate habit and a disease. Not that there's ever been a golden age of electronic communication, of course. I do wonder how it is, though, that in a form of communication that's entirely written, people don't hesitate to offer the impression that they're either morons, or complete illiterates.

      My use of IM has devolved into occasional replies of "This is worth discussing. Call me when you have time and we'll take it up then." The rest is noise. No point in trying to do accomplish something when neither party has the time to deal with it, is there?
  • Block Button (Score:3, Insightful)

    by m50d (797211) on Monday April 07 2008, @07:32AM (#22987322) Homepage Journal
    If people's interruptions for trivial things are irritating, you have to tell them outright - there's no way to express your disapproval through tone of voice or so on. So you should feel no qualms about doing so.

    If they don't listen, that's what the block button is for. Pretty much all of the current generation IM systems have it.

  • by rodrigoandrade (713371) on Monday April 07 2008, @07:41AM (#22987386)
    You may not like it, thse IM pop-ps may be annoying, but it beats answering the phone. At least with IM, I can interact with the person when I feel like it and/or have time. With the stupid phone, it's the other way around.

    Yes, I believe the telephone is productivity's worst enemy.
  • by BenEnglishAtHome (449670) on Monday April 07 2008, @07:47AM (#22987422)
    I had occasion to leave the cube a while back and spend a few days working around a conference table with a bunch of other folks in a very busy environment, the control room of a very large conference with thousands of people from all around the country.

    My tablemates were utterly confounded that I had no IMs, one of my cell phones was often off with an outgoing message of "I don't pick up these messages, so don't bother", that I never sent any text messages, that I used an old-school one-way pager, and that I actually checked incoming email "only" every couple of hours or so. They thought I was a complete neanderthal. Yet I was the IT guy for the conference. In fact, I had been specifically requested by the head of the planning team; he had worked with me before and valued not just my willingness to work long and hard but my ability to communicate face-to-face with the hordes of hyper managers and executives who inevitably showed up with work-stopping computer problem and have to be "handled" properly while they get their problems fixed.

    I got the assignment mostly because I was seen as a good communicator. Yet the entire rest of his staff (who I met for the first time at this event) thought I was nuts to be so out of touch.

    I've never thought that avoiding distractions and interruptions made for poor communication. Indeed, my attitude is quite the opposite. It also seems to be increasingly rare these days.

    Odd. To me, this is really, really odd.

    And yes, I am strongly introverted.
  • Use IRC instead... (Score:3, Informative)

    by ciggieposeur (715798) on Monday April 07 2008, @07:56AM (#22987526)
    I only get on the IM networks when I have lots of time to blow off -- e.g. practically never. But I would do IRC at work in a heartbeat if only I could get most of my co-workers to use it.

    I don't know exactly why it works, but somehow IRC (especially with a good GUI client) takes the edge of IM just enough that it becomes a useful communication tool rather than constant interruptions. But you can still DCC someone to get IM-like functionality, even with file transfers.
  • by EWAdams (953502) on Monday April 07 2008, @08:07AM (#22987610) Homepage

    If your message is at all worth reading, it'll be worth reading in two hours when I have time for it. Sod instant messaging, I usually keep my phone turned off and somebody else answers my doorbell.

    It's not called being an introvert. It's called being a grownup, with work to do.
  • Resentment (Score:4, Insightful)

    by RAMMS+EIN (578166) on Monday April 07 2008, @08:37AM (#22987892) Homepage Journal
    I didn't read TFA, but I still think I can provide some interesting insights.

    First of all, I have my own reasons for not wanting to use certain "new" communication methods.
    A particularly strong one is resentment. Many "new" communication methods do the same thing
    that existing methods do, only worse. For example, the new method might be technically inferior
    because they use the wrong tool for the job, they might be limiting because they only allow
    certain types of use, where the existing tools were more flexible, or they might use proprietary
    protocols where the existing tools used open protocols.

    I don't like it when the new, inferior solution gets hugely popular, and then people think I'm weird
    for not wanting to participate. It is they who didn't participate in the existing system when it was
    there - and it is _because_ they jumped on the bandwagon of the new, incompatible system that this
    is even an issue. If people had stuck with the existing system, or if the new system had been
    compatible with the old system, or if the new system had been so much better that users of the old
    system all jumpd ship, there wouldn't have been any issue.

    For some reason, people don't understand this. They just expect me to sign up with the cool, new thing,
    or be left out. Not that they would be willing to try the existing, old thing...why jump through
    all the hoops to start using this thing that nobody else uses, when all it will do is give you _two_
    accounts that you have to maintain and all that? I understand that point very well, of course,
    the more because it is often the exact same situation _I_ am faced with!

    Sometimes, I quit bitching and just sign up already. I, too, want to stay in touch with friends,
    after all. Sometimes, I moan and rant until people get so annoyed they never bring up the
    subject again. And, on rare occassions, I actually manage to convince them that my way is really
    better. But, usually, it's a lost cause. Once enough people have started using the new system,
    there is no going back, because they are locked in. And me, I just feel like a grumpy, old, bearded
    hacker who thinks he knows better than everyone else - but all he's ever accomplished is
    alienating himself from many who might otherwise have been his friends.

    But hey, it's not all gloom and doom! I have a job that I love, where I get to use Debian and work
    with open source all day, and people actually appreciate my insights. Because, in business, you
    may stay afloat by doing the same thing as everybody else...but you only _really_ win by being
    _better_. And no, I don't have the illusion that my ideas are always the best - but, I try hard
    to make them as good as they can be, and sometimes, that leads to new insights that improve things
    for everyone. That is something that really makes me a _happy_ bearded hacker.

  • Heh (Score:4, Insightful)

    by jotok (728554) on Monday April 07 2008, @10:28AM (#22989182)

    The result is a sometimes exasperated incomprehension on the part of the more extroverted.
    Pretty much everything introverts do results in exasperation and incomprehension on the part of extroverts.

    My friends: "What do you mean, you don't want to go out for drinks?"
    Me: "I mean, I had a rough week, and I'm entirely wiped out."
    Friends: "Exactly, that's why you should come out to a noisy social environment where you can be surrounded by random strangers who want your attention."
    Me: *shudder* Alright, but only if you can get me drunk enough to deal within 5 minutes of arrival.
    Friends: Deal!
    • by Brian Gordon (987471) on Monday April 07 2008, @07:25AM (#22987280)
      Have fun "getting things done" while life passes you by. A virtual life is a fine replacement for a real life, but you have to communicate somewhere or you're living out some phychological damage or something...
      • by geminidomino (614729) * on Monday April 07 2008, @07:40AM (#22987382) Homepage Journal
        What part of "building an app, family..." is a virtual life?

        If "Real life" is my ex-girlfriend wanting to tell me about last night's "American Idol" party or My brother ranting about the Giants'/Yankees' performance... yeah, I have no problem letting those pass me by.

        Don't assume that because something involves another ugly bag of mostly water, that it is somehow worthwhile. I find that, short of sex and wii bowling, that is rarely the case.
        • by hey! (33014) on Monday April 07 2008, @12:15PM (#22990776) Homepage Journal

          Don't assume that because something involves another ugly bag of mostly water, that it is somehow worthwhile.


          This is very bad advice. That's not to deny there's a serious issue involved here, which is balancing the uses you'd like to put your attention to with the uses others want to put it to.

          My stance on this is that people deserve FULL attention. Which is why I don't let them demand a piece of my attention any time they please.

          The best practice, I think. is to have ground rules and make sure people around you know what they are. These are the times/places/situations in which you can demand my attention, and these are the times/places/situations in which you can't. Reasonable exceptions of course apply: "I am about to commit suicide" or "the house is on fire" or "I'm pregnant" for example.

          On the other hand when it's open season on your attention, you have to be ready to let them have it ALL.

          The reason your brother is annoying you when he tries to engage you in a discussion about sports is that you are working at cross purposes. If you are prepared to set aside the other purpose for the moment, then the annoyance goes away. If you really listen to him, it won't feel like you are wasting your time. You may also find that people talk about different things if you really listen to them. Your brother may lay off sports because you ask a lot of stupid (ane therefore often difficult to answer) questions. Or you may find yourself learning something new, which is never a waste of time.

          People are sloppy about this, because most of the time people just want a little attention. If you have the gift of small talk, it's not hard to satisfy this, and life goes smoothly and you'll make lots of friends. If you don't have the gift of small talk, it's worth cultivating it because it does a real service to other people, some of whom (presumably) you care about.

          So separate the blocks of time that belong entirely to you, and the blocks of time you are willing to let others take pieces from. Then when your girlfriend wants to yammer about some television show, set aside whatever you are doing, turn to her, and treat this moment as if there were no conceivable purpose more interesting and important than to spend it talking about what she wants to talk about. Whether you are hot on the trail of a cure for cancer, or a proof that P=NP, or the reason her favorite performer got voted off the TV show, you could not possibly give her a jot more attention, nor what she has to say an iota more serious consideration.

          This should be worth trying just for the prank value.

          But try setting aside time for yourself and time for other people, just for a few days. Then ask yourself: the problem is really that people bother you with useless information, or that you are blaming others for your own failure to manage your own attention span?
    • Re: (Score:3, Interesting)

      They used to say that about masturbation but most of the slashdotters seem to have emerged unscathed.