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What Does It Take To Get a PC With XP?

Posted by CmdrTaco on Thu Jul 17, 2008 10:04 AM
from the sell-your-soul-to-the-devil dept.
An anonymous reader writes "Christopher Null tried to buy a computer with Windows XP pre-installed on it from the United States' nine biggest PC makers. His findings: You can get one, but be prepared to fib."
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  • by Drakin020 (980931) on Thursday July 17 2008, @10:06AM (#24228243)

    I constantly purchase Dell computers for my work. They come with XP Pre-Installed but they also have a Vista license.

    Now for a normal home user, this may be different, but I've had no problems at all.

    Maybe it's for the kind of computer...I purchase Latitudes, and precision computers. If someone wanted an Inspirion it may be different.

    • by Martin Blank (154261) on Thursday July 17 2008, @10:18AM (#24228421) Journal

      Corporate customers get significant leeway in their orders, especially if a contract was signed beforehand. Even without those, however, most corporate customers have access through Microsoft to Windows XP under Open, Select, or Software Assurance licenses and if the Vista licenses that come with the computer fall under the terms of those agreements, they may legally downgrade. (There may be some other situations in which a customer may legally install a prior version of Windows, but I'm kind of fuzzy on what they may be.)

      • by LinuxDon (925232) on Thursday July 17 2008, @05:40PM (#24234963)

        You can just purchase a PC with vista business or "higher". Then just install Windows XP on it. When prompted for an activation code, just use a code from another PC.
        Then you'll find it often won't activate through the internet, so you call Microsoft on the number displayed on the screen. Then you'll get a representative and you'll them him/her you're downgrading from windows vista business to XP.
        On rare occasions they'll ask you for the Windows vista business license code. Next, you'll get the code by phone and just activate it.

        We use this procedure all the time on all of our new computers.

        • by Provocateur (133110) on Thursday July 17 2008, @12:18PM (#24230273) Homepage

          These come with ... a Vista license and disk to upgrade to Vista, should you ever want to.

          And for some odd reason, the disk is wrapped in cloth, that when unfolded turns out to be a straitjacket bearing a warning label: You'll be needing this when *they* come to pick you up. And what appeared to be a EULA was actually some sort of release form...

    • by philspear (1142299) on Thursday July 17 2008, @10:18AM (#24228433)

      Now for a normal home user, this may be different, but I've had no problems at all.

      Well... we're happy for you? And impressed with your ability to brag about what you're able to purchase for your work?

      In answer to your question, it's difficult because we're not you and are, in fact, normal home users.

      I'm pretty sure that shouldn't have needed explaining...

      • by KillerBob (217953) on Thursday July 17 2008, @10:22AM (#24228493)

        Go to the Dell website. Click on the computers (either notebook or desktop) for Small/Home Office, instead of for consumers. There, you'll find a product line called the Vostro, which offers the same hardware as the Inspiron line of product, but a different aesthetic look/feel. The difference? On the Vostro, you have an option to upgrade from Vista Home Basic to Vista Business edition... last I checked, it was $90. One of the two Business options is to have it come with XP Professional pre-installed.

        It's not hard. You don't have to lie. You don't have to be a business to order it. And you can order it through the website without having to speak to a sales rep. (though you can also ask for it over the phone)

        • by LordVader717 (888547) on Thursday July 17 2008, @10:48AM (#24228895)

          What the heck? This may somehow shake your current view of the world, but most people here are "normal home users". No matter what their technical knowledge is, no matter how many PCs they have, no matter what OS they use, anybody who isn't purchasing hardware exclusively for their profession is classed as a home user.

          Do you meet the requirements for dealing with business customers? Are you employed to make decisions on hardware purchases (and if you do it obviously shouldn't be used privately)? Do you own your own business? Can the computers be depreciated on your tax? If not, you're a normal run-of-the-mill home user.

    • by TitusC3v5 (608284) on Thursday July 17 2008, @10:21AM (#24228475) Homepage
      Or, if this DOES become a real problem, simply purchase a computer from your local mom and pop PC place. If they're anything like the ones here, they'll be happy to set you up with whatever OS you want, be it XP, Vista, or *nix.
  • by Anonymous Coward on Thursday July 17 2008, @10:06AM (#24228245)

    They are so friendly and customer-focused that you have to jump through hoops to get the product that you want. Why do we put up with this shit when we wouldn't accept this from almost any other industry?

    • We accept this from almost every industry. Automobiles, appliances, internet services, telephone service, cell phone services(pay to receive calls? You all are nuts to swallow that), and most of all your government. Everybody complains like hell, but they keep on buying the BS.

        • by Anonymous Coward on Thursday July 17 2008, @11:44AM (#24229787)

          Americans PAY to receive cellphone calls? Can someone confirm that? Do people find this ridiculous, or is this commonly accepted?

          Yes, it's true, and it's commonly accepted. The reason is a bit long.

          Historically, cell phone service cost quite a bit more to provide than landline service, so someone has to pay more when a cell phone is part of a call.

          Most of the world has taken the view that the caller should pay more when calling a cell phone, and that the cell phone recipient shouldn't pay for the call.

          In the USA, people have long been used to making unlimited local calls on landlines.

          Unlike many countries, cell phones in the USA (and Canada) do not have a reserved numbering scheme where the phone number clearly identifies that this number is a cell phone.

          It was tried to have a reserved numbering scheme to identify cell phones and charge the caller more for calling a cell phone. The market overwhelmingly rejected it. People said, "You want me to pay more to call you on your cell phone? Get a real phone you piece of [censored] yuppie!" and refused to call. For market acceptance, the caller could not be charged extra to call a cell phone.

          So, the only other person to charge for the call was the cell phone owner.

          So, US cellphone ownwers pay to make & receive calls. On the other hand, it doesn't cost more to call a cellphone instead of a landline, and it usually costs less to make an outgoing call from a cell phone.

          Frankly, many of you non-USians are getting screwed on calls. I once called my friend on her mobile in Sydney, Australia. My call had to cross the entire Pacific ocean, but I still paid less to talk to her than her mother (located in Sydney, Australia) does to call her on her mobile. Why? Competition and not having to deal with the local oligopoly.

          Further, cellphone calls are getting very cheap in the US. Many carriers have unlimited plans for $100 USD or less - unlimited incoming & outgoing local calls, domestic long distance, data, and SMS.

    • by wild_quinine (998562) on Thursday July 17 2008, @10:23AM (#24228509)

      They are so friendly and customer-focused that you have to jump through hoops to get the product that you want. Why do we put up with this shit when we wouldn't accept this from almost any other industry?

      An industry related example: Good luck buying a power PC Apple Mac direct from the manufacturer. That's right - even if you ask really nicely, and even if they were still making them less than two years ago. It's an old product, and you can't get it any more.

      A car analogy: Good luck buying a Jaguar XJ220 direct from Jag. It's an older model. They don't make them any more.

      OK, so with software it's a bit different - 'making' them is as simple as copying the data, insofaras manufacture goes. But no company can make something and offer no help or support, period. That's not legal. If they want to lay old tech to rest, then that's their decision.

      Yes, Vista is inferior to XP in many ways. Lots of new products are inferior to old products in many ways. If a company is done with a product, consumers do not have a right to force them to keep supplying it.

      • by danbert8 (1024253) on Thursday July 17 2008, @10:27AM (#24228565)

        The problem with your car analogy is that you can still buy a Jag XJ220 used. It is illegal to resell old copies of Windows XP for use in new computers. Now if Microsoft were to allow that, it might not be such a big deal.

        • by Hatta (162192) on Thursday July 17 2008, @10:32AM (#24228645) Journal

          It is illegal to resell old copies of Windows XP for use in new computers.

          The right of first sale [wikipedia.org] has been consistently upheld by every court decision I am aware of. Do you know something I don't?

          • by Blue Stone (582566) on Thursday July 17 2008, @10:48AM (#24228899) Homepage Journal
            The fact that an OEM XP CD is marked 'not for resale' doesn't mean anything - as should have been proved by a recent court decision regarding music promo CDs, where the judge ruled that they were a gift and no longer the property of the record companies - who consequently had NO SAY over what was done with them (short of copyright laws and duplication).

            If that's the case for gifts, where you've paid money for something, the case for right of resale would be even stronger.

      • by Lumpy (12016) on Thursday July 17 2008, @11:10AM (#24229291) Homepage

        cripes,. you can buy OEM copies of XP all over the place.

        go to newegg.com and buy a oem copy and a mouse.

        All done. Why did this even get to slashdot?

      • by dwandy (907337) on Thursday July 17 2008, @11:35AM (#24229645) Homepage Journal
        Interesting pick, the XJ220, 'cause the way I read it, the XJ220 is Jaguar's Vista [howstuffworks.com] except that Jaguar isn't a monopoly that could force everyone to buy this over-priced turd.

        So we see in this example the difference - when you're a monopoly, you sell crap and people have no choice. Jaguar on the other hand had trouble unloading their stock, and I'm sure people with half-a-million bucks to blow on car simply went and got Porche's, Ferrari's etc instead...

        So to simply state that you can't buy an old model car is missing part of the point. I'm going to suggest that had the car sold well, it could well still be available today. Porsche has been making the 911 for many years and will make it for many more since it sells very well. Ford (for reasons beyond me) tried to replace the Mustang with the Probe and the outcry from the public resulted in the return of the Mustang - now you can't buy the Probe. Coke tried New Coke, today we pretty much have Coke.

        There's plenty of examples in industry where successful companies respond to customer demand and sell them what they want, and when the company goes off the path they actually listen to their customers. This is because they have to compete with other companies offering customers an alternative.

        Lucky for Microsoft they don't have such baggage to worry about. ...and this goes for most of the other examples I'm reading here like cell-phone and internet service providers. The lack of competition leaves a lot of power in the hands of the company to do what it wants instead of providing what the customer is demanding.

  • by neokushan (932374) on Thursday July 17 2008, @10:06AM (#24228249)

    An Internet connection.

  • by aztektum (170569) on Thursday July 17 2008, @10:07AM (#24228261)

    I have been looking at ordering a new laptop. I have been considering the Lenovo IdeaPad Y510 with the 256MB nVidia graphics card. My plan is to wipe it and use Ubuntu (according to ubuntuforums.org the Y510 is nicely compatible out of the box.) I'd rather not pay the Windows tax.

    Anyone know if I talk to Lenovo I can get them to sell me the laptop without Windows?

    • by lophophore (4087) on Thursday July 17 2008, @10:51AM (#24228975) Homepage

      I bought a T81 from Lenovo with SuSe Linux 10 on it; no windows tax. That was direct from Lenovo.com

      • by magarity (164372) on Thursday July 17 2008, @10:34AM (#24228663)

        It'd be great if some laptops were sold with a blank harddrive
         
        You mean, "Isn't it great that plenty of laptops are sold with blank hard drives." Go to pricewatch.com and check the 'laptops, no OS' section or google for 'laptop barebones'. They'll all be the original brands, Clevo, Compal, Asus, etc, and not the reseller brands, Sony, Dell, HP, etc. But it'll be the same thing and cost less. What you get with the big names is 1: a support phone line, 2: the exact same laptop with a brand name sticker strangers will respect you for being able to afford and, of course 3: Windows.

  • Torrent (Score:5, Funny)

    by courteaudotbiz (1191083) on Thursday July 17 2008, @10:07AM (#24228263) Homepage
    1. Buy a PC
    2. Download Windows XP through your favorite Torrent site
    3. Install Windows XP
    4. Enjoy...
      • Re:Torrent (Score:4, Insightful)

        by jcgf (688310) on Thursday July 17 2008, @10:57AM (#24229069)

        I downloaded a copy of XP to run under parallels from a torrent. It was a custom ISO that did not require activation or entering a serial number. It also gets the updates perfectly every time without complaint.

        I had more trouble setting up virtual machines in VMWare at work with legit copies than I did with the pirated copy.

  • by Anonymous Coward on Thursday July 17 2008, @10:12AM (#24228329)

    What does it take to get a PC with XP?
    Our reporter tried to buy a computer with Windows XP preinstalled on it from the United States' nine biggest PC makers. His findings: You can get one, but be prepared to fib.
    Christopher Null (PC World (US online)) 17/07/2008 15:58:43

    I won't waste time rehashing the argument over whether Windows Vista is any good. The fact remains that lots of people prefer Windows XP, and they'll go to great lengths to get it.

    The problem: Windows XP "officially" went off the market on June 30, 2008, and computer vendors aren't supposed to sell new machines configured with any version of Windows except Vista.

    Fortunately for XP enthusiasts and Vista vetoers, the PC marketplace still has a loophole or two in it. In response to pressure from customers, Microsoft has made some concessions for people who really want XP, offering a lifeline for users willing and able to wade through the company's convoluted downgrading program. The upshot is that virtually every copy of Vista Business or Vista Ultimate Edition is sold with a license for XP, which a computer manufacturer can exercise to install XP Professional on any Vista Business or Vista Ultimate PC.

    But just because a manufacturer can install XP doesn't mean that it will. And just because its official policy permits it to sell XP machines doesn't mean that its employees understand that policy.

    To find out how difficult it is to get a new XP machine these days, I asked the nine largest PC vendors in the United States--Dell, HP, Gateway, Toshiba, Acer, Fujitsu, Lenovo, Sony, and Asus--about the specifics of their downgrade policies. Then, to see how closely the official story synced up with the reality in the marketplace, I called sales representatives for each company and asked them whether I could purchase a new laptop equipped with XP from them.

    The verdict? Downgrade policies are all over the map, and more than a few rank-and-file sales reps have a sketchy understanding of those policies. Some notebook PC sellers make getting XP preinstalled on a new laptop a snap; others don't offer it under any circumstance. As a rule of thumb, your odds of finding a machine with XP and a sales rep who knows how to configure a machine with that OS are far greater if you call the business sales line instead of the consumer sales line. (Be prepared to fib and say you're planning to buy 25 computers during the next 12 months.) Getting XP via online purchase can be tricky, too.

    Here's how each manufacturer's formal policy--and informal reality--shakes out.

    Dell

    The Official Word: Dell has one of the most extensive and detailed policies on Windows XP of the nine vendors I investigated, but getting XP preinstalled on a machine may cost you extra. The company outlines the situation in this blog posting, where the company explains that though the XP downgrade program targets corporate customers, it's an option for general consumers, too. Though the rules are complicated, they are in line with those of most other sellers. To be eligible for an XP downgrade, you must be purchasing a Latitude laptop, an OptiPlex desktop, a Precision workstation, a Vostro laptop or desktop, an XPS 630 desktop, or an M1730 laptop. The machine must be specced to come with Vista Business or Vista Ultimate, and you can downgrade only to XP Professional. You must pay a $20 to $50 fee for the downgrade if you're buying a Vostro or XPS; corporate clients receive the downgrade at no charge. The program is slated to run until January 31, 2009, but Dell says that even after that it will continue to make some enterprise-level exceptions.

    The Real Deal: Alas, not all Dell reps seemed to be up to speed on the company's XP strategy. First I tried to purchase an Inspiron running XP for "home use" (that's not covered in Dell's policy, but I decided to try my luck anyway). The harried sales rep I spoke to told me, "We don't have any computers running XP any more." After some pushing, he acknowledged that "I think business has them" but ins

  • by oldspewey (1303305) on Thursday July 17 2008, @10:14AM (#24228361)
    TFA appears to be slashdotted, but I would suggest that it's just a matter of trying different (often smaller) suppliers until you find somebody who is willing to oblige. Smaller local shops can put together a system built exactly to your spec, and will happily install Windows XP [canadacomputers.com], all drivers, test the entire rig before delivering it to you, and offer a warranty equivalent to the big boxes.
  • Does anyone remember (Score:5, Interesting)

    by Rik Sweeney (471717) on Thursday July 17 2008, @10:14AM (#24228365) Homepage

    when Windows 95 first came out. Microsoft were so confident that users would enjoy it they even included the ability to roll back to Windows 3.1

    I wonder why they didn't include this option with Windows Vista...

  • Vista vs XP (Score:5, Informative)

    by lymond01 (314120) on Thursday July 17 2008, @10:16AM (#24228395)

    Not that a large discussion needs to be had here as the article likely pertains (OCIDNRTFA) to home ownership, but I've chosen to start using Vista at work as of about 3 weeks ago.

    And it's, uh, fine. I have 2 GB of memory installed, Vista boots up to use half of that. Firefox, Thunderbird, Photoshop, server admin tools, web design programs are what I use mostly (and putty). The re-install process of everything got a little old with the administrator prompts (I run as a normal user, something I was reluctant to do in XP), but at the same time, it's nice not to have to choose Run as... all the time.

    We use it at home on a laptop as well (the kids' gaming machine is XP) and aside from taking 30 seconds to connect to the wireless after sleeping, it's fine.

    I think I just don't have any really high-performance needs, so Vista actually works for me. Whole Disk encryption is easier as well with Vista I hear, though I don't use it.

      • Re:Vista vs XP (Score:4, Informative)

        by lymond01 (314120) on Thursday July 17 2008, @11:13AM (#24229321)

        Good question. So far I personally have gained:

        1) Actual easier use of admin rights while running under a normal user account and therefore better security (as you're more likely to run as a normal user)
        2) The snippet tool (ok, this is just handy, and I'm sure is duplicated in lots of freeware)
        3) Better performance monitor
        4) 64-bit support (don't mention XP 64...that OS isn't really usable)

        There are other functions I haven't delved into yet such as the easier whole disk encryption, single-image installation, etc.

        I'm not saying it's worth the jump from XP, but having actually tried it from a user's perspective, it's not as horrible as I'd imagined.

  • by Blice (1208832) <Lifes@Alrig.ht> on Thursday July 17 2008, @10:22AM (#24228483)
    You: Hey Microsoft, can I give you money for your product?

    Microsoft: No.

    You: Please..?
  • by Manip (656104) on Thursday July 17 2008, @10:24AM (#24228523)

    Alright this Vista thing has got a little out of hand. Here's a quick recap on events up till now:
    1) Microsoft Released Windows Vista
    2) Windows Vista failed to live up to people's expectations
    3) People said "stick with Windows XP for now"
    4) People complained about the normal driver and application compatibility issues
    5) Somewhere along the line "stick with Windows XP for now" got turned into "Windows Vista sucks - stick with XP indefinitely."

    So now we have people paying the same amount of money either way and going out of their way to pickup Windows XP. I could appreciate that position a year when issues still existed but those have all but gone today.

    Vista is about as big of a leap as going from virgin XP to XP SP2. Meaning a few nice features but not really worth money. It has very few bugs and at least as many as XP currently does.

    Windows ME was terrible. But let's be clear - Vista isn't ME. Because Windows ME was genuinely an unstable buggy monster as opposed to Vista which is just a very minor upgrade with a huge price tag.

    Yes it eats more memory. SuperFetch converts all of your available free memory into better program loading times. These pages are marked so that they can be disposed of very quickly but when viewing a memory map it appears as if memory usage has skyrocketed.

    • by rsantmann (1101565) on Thursday July 17 2008, @10:37AM (#24228721)
      I am an experienced software developer, and I have been installing and configuring computers for years (including DOS/Windows 3.11). While your experience may have been fine, rest assured that there are reasons why so many people hated Vista. "I have had nothing but problems with my Upgrade from Windows XP Pro to Windows Vista Business. The OS is plagued with driver and application issues, Windows Explorer takes ages for the most simple of tasks, the indexing service sucks up the hard disk even when the computer is in use, the user account control is endlessly nagging you, it is less stable than Windows XP (I get at least one blue screen of death every few days), the performance is absolutely abysmal for even the most mundane tasks, Windows doesn't turn on the screen half the time when resuming from standby, file sync doesn't work properly, indexing service wouldn't reinstall after uninstalling, none of my VPNs work properly, file search takes forever (with or without the indexing service turned on), when disabling and re-enabling my network card half the time the Disable button doesn't turn into a Enable button which requires me to reboot, the system restore wants to save the registry every time I boot (making it take forever), and an endless list of other annoying nuggets of lameness. I think the editor reviews that people wrote were after using it for a day or two. Sure, alot of the new features are cool, except none of them work correctly. Use it for a couple weeks and it will have you cursing non-stop."
    • by pherthyl (445706) on Thursday July 17 2008, @12:45PM (#24230665)

      >> Yes it eats more memory. SuperFetch converts all of your available free memory into better program loading times. These pages are marked so that they can be disposed of very quickly but when viewing a memory map it appears as if memory usage has skyrocketed.

      I know the theory, but it doesn't work in practice (at least not on my machine). When the system uses so much ram that you're hitting swap, you lose. Whether that's superfetch or something else, I really don't care. I just know that XP uses about 200, while Vista uses about 500-600 on boot, and the Vista install is brand new. And when I open programs that RAM is not freed like the theory says. The system just ends up swapping like crazy, which slows everything down to unbearable speeds and eats my laptop battery.

      Sure I only have 1GB of RAM. But that's plenty for XP and plenty for Linux, so I'm not inclined to spend money on hardware to run an OS with zero advantages.

  • by sootman (158191) on Thursday July 17 2008, @10:32AM (#24228637) Journal

    Must be hell. Does he have a brother named Bobby Tables? [xkcd.com]

      • Re:The easy way... (Score:5, Informative)

        by tlhIngan (30335) <slashdot&worf,net> on Thursday July 17 2008, @10:53AM (#24229015)

        To be clear, are you saying that a Vista product key will work during an XP installation?

        NO.

        The steps I've seen documented are:

        1) Get an XP CD and key. The CD has to match the key (e.g., OEM CD with OEM key, retail CD with retail key). Just to answer a FAQ: Yes, ANY. Even if it's an already activated copy of XP, or with OEM versions, bound to another machine and activated. Heck, it can be activated through Microsoft, too. You just need a legic CD and key, regardless of whether or not it's been activated, requires activation, what have you. (BTW, I think you need XP Pro - you can't downgrade to XP Home... but I could be wrong (Vista Home->XP Home? I know Vista Buziness+ -> XP Pro).
        2) Use that CD and key to install XP.
        3) When you activate, choose the phone option, and call Microsoft. Tell them you're downgrading your Vista to XP, and give them your Vista key, the code that the phone-activation shows (and possibly the key you're using). They'll then give you a code to enter in to activate it.

        You cannot do an internet activation (since Microsoft needs to know you're exercising your downgrade rights).