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Technology

Cubicle Blues Blamed On IT 254

Ant wrote to us about depression and the cubicle blues. That's what the International Labor Organization, the UN's labor and human rights agency, says at least. They say that around 1 in 10 employees is either depressed, has anxiety, or is burnt-out -- do you find that to be true?
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Cubicle Blues Blamed on IT

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  • by FreeJack1 ( 203705 ) on Friday October 13, 2000 @12:27AM (#709259)
    So, this might be a bit on the expensive side, but if a person or people are worth it; why not replace the cubicle walls with LCD panels? That way, while you are working, you can select from many different scenes. A cool part is that since the cubicle normally surrounds you, the scene would also, providing you with a type of surround-scene (sic)!
    Imagine rewriting a kernel for the twelfth time, but this time with a view from atop on of the plateaus in the Grand Canyon, or possibly on the beach in Cabo San Lucas?
    Possibly to save a bit of money, the company can just wire in a row or group of cubicles and have them all the same views and automatically change scenes every so often!
    It'd be cool!


    --

    Vote Homer Simpson for President!

  • 4) Drink lots of water.
    7) Take your holidays.


    I agree with these two points the most. The water thing may seem weird, but I got into a habit of drinking alot from the fountain at work and it really kept my energy up and it also got me up out of my chair every hour or so. It also gives you time to walk around and think about your problem without having to sit in your little cube. Taking time is very important. Not just holidays, but vacation in general. Don't hoard your time off and take it all in one lump sum at the end of the year, it won't help you. You might enjoy those weeks but not the whole year. I like taking half days and random days off just to relax if there is no deadline to meet. Even if there is, there is nothing wrong with taking a day off in the middle of the week to relax and making up for it by coming in on the weekend. I really dislike the whole 5on 2off work week. It was nice in school, but for work i would prefer the days off seperated and i've done so in the past with the permission of my employeer and it really helped me relax more.
  • I do tech support.

    I fool myself DAILY that my job is important, and it's easy to do, because when you fix the customer, they are quite often very appreciative, and say "thanks" or "you're great" or stuff like that. They send letters, they send coffee mugs, etc. I get to be the hero.

    As far as materialism and motivation go - we get paid for survival purposes. Most people lose the fact that they're getting buy, that they're surviving, that they're paying the bills, feeding the kids, buying them college degrees, and even getting enough toys and trappings to keep up with the Joneses. Often, it's mistaken for greed, but it's the escalation of the perceived bar for survival. At some point, say when you have more than 5 or so million dollars, if you're still fighting for survival, you've got to sit back and realize you're sick and need help. Wonder if the reason you're working so hard is for survival, or if there's some other bogus rationalization, or if you're REALLY getting something beneficial out of it.
    The world would be a better place.
  • Is it an accident that I first read this headline as "Cubicle Blues Blamed on NT"?
  • by mindstrm ( 20013 ) on Friday October 13, 2000 @07:13AM (#709275)
    For the record.. I have an IT job, in a public company, in a company in the IT sector. Lots of engineers, programmers, etc.

    I keep reading all these horror stories about Silicon Valley and how 'horrible and stressful' working there is. 80 hour weeks....

    Yet I hear so many people moving there saying 'but I can make $100,000 a year'.

    Hey.. that's twice what I make.. but wait, I only work *gasp* 40 hour weeks..... and I'm NOT stressed out.

    I also know that if I decided to work 80 hours a week, like at a second job, I could make that hundred grand a year, and I would be sick and unhealthy and stressed out.

    There are several things needed to make you happy at work.

    1) Job Security. You can't feel 'good' about work if you worry about every single thing you do causing you to get fired.

    2) Personal Security. You have to feel confident about your own abilities, and not dig yourself into a job that's over your head.

    3) Good coworkers. If you end up working with backstabbing moneygrubbing coworkers.. well, what do you expect?

    4) Good managers/management! Yes.. VERY important. Managers who realize that programmers are not 'programming machines' that can go 40 or 80 hours a week. Managers who realize that you will get just as much quality code out of programmers who work 40 hour weeks and are expected to actually code for only part of that.

    5) Good *company* management. If everyone is on the same playing field, things work fine. If corporate guys set deadlines for engineering projects, of COURSE there is stress! If software managers set deadlines on software without any idea of what is involved, same thing. Stress.

    Best example I've seen of proper behavior is this:
    corporate (marketing) says they want this new feature added to the product. Corporate asks VP Engineering. VP Engineering talks to his managers. (hardware guys, software guys, project managers). THey all go back to their respective groups, gather input as to what is involved, and get back together to tell the VP Engineering how long it will take. Project managers indicate when a good time to start it is.. etc. VP Engineering calls back and says 'You can have that two years from now, unless you want to shelve some other stuff. HEre are the main reasons we can't do it.

    And *NOBODY GETS MAD ABOUT IT!* This is how things should work.
    The programmers and engineers aren't overworked, the deadlines are reasonably met, the managers take responsibility for their departments....

  • by nigiri ( 22248 ) on Friday October 13, 2000 @03:53AM (#709277) Journal
    According to the NIMH, about 15% of the general population suffers from depression or anxiety. If that's the case, then it seems like IT workers are above the curve.

  • I don't think it would be cool.

    All those LCD panels would generate a lot of heat (as well as being heinously expensive).
  • I have a pet theory that as communications technology advances at an increasingly feverish pace, that while our communication *connections* and channels of data will go up, their *meaning* will go down in proportion.

    so true! Just because technology gives us more WAYS to communicate doesn't mean we have anything (more) to say. More communication with less to say.


  • I see a lot of people in this thread talking about "getting meaningful work", but when they specify, they are talking about swapping *careers* into fields which are basically human services. I have trouble seeing any geek enjoying such work.

    true. They don't call it "work" for nothing. For example, if you were a professional musician, music might cease being fun.


  • by TheDullBlade ( 28998 ) on Friday October 13, 2000 @12:40AM (#709286)
    I've done farm work, pumped gas (outdoors in the Canadian winter), served food in busy restaurants, and did janitorial work. While each of these suck in their own way, none compares to the stress and bad health effects of office work (sitting still for that long each day causes all sorts of problems from muscle wasting to poor digestion).

    Sure, there is the chance of mishaps (or asshole customers), but you're busy moving around and don't have time to focus on them. They happen, it sucks until you heal (or calm down), you don't really think about it otherwise.

    Office jobs tend to put one in the role of "professional worrier". A programmer worries about bugs, a secretary worries about schedules and messages, and a manager worries about everything. The push to efficiently do non-mechanical work in isolation that requires human evaluation and judgement is brutally stressful in a way humans were never meant to deal with (the normal pattern being: spend a few minutes figuring out how to do something and worrying about how it can go wrong, then work for several hours simply following the plan you thought out).

    Go work on a farm or even pushing a mop for a while, you'll sleep better, eat better, put on muscle, and have generally better health (after a short but rough initial period of adjustment). Unfortunately, you can't get paid well that way, and may find it unsatisfying for other reasons.

    Office hours should be shorter than labour hours and breaks should be more frequent; the mind tires more quickly than the body. Frequent meetings without rigid agendas should be scheduled with the recognition that they serve a social meeting/group therapy function that is as important as the information sharing function that is normally considered their purpose. It might also be much healthier not to hire janitors for office buildings, but to have people clean their own work areas. It is relaxing, mechanical work that gives your body a chance to pump lymph around and your brain a chance to shut down for a moment to recouperate.

    (sitting around all day worrying about everything) != (good working conditions)

    --------
  • That may be the case for you. Somehow I think you'd find that if you stopped for a while, you'd find you were sharper.

    Also.. how old are you? age is a factor.
  • As a doctor- who loves what he does, and is convinced that it matters- I only wish that what you say were true.

    Being convinced that your work is meaningless can be a great stressor, but being immersed in meaningful work is not necessarly stress-free!
  • so true.

    People stress themselves out. If you worry, of course you will be stressed. Duh. Just relax and be happy that you're not a hooker in sub-saharan Africa with AIDS and various other parasites, with Moslem zealots looking to behead you in public.
  • I think it's a company cultural thing myself.

    I once worked with a company where you could just feel the stress when you walked in the door. Every project carried with it a discussion about what would happen if it failed. This lead to an atmosphere of recrimination (even when there weren't major problems) in an attempt to protect departments and individuals from possible punishment.

    After quitting I also worked with a company where things were just the opposite. Nobody ever mentioned the personal ramifications of failure. We all worked together and when we had problems they rarely involved blaming anyone for it. We might have known who all could have caused the problem, but unless it was occurring repeatedly or it was intentional we did not dwell on it. After my previous experience it took a while for me to get used to it.

    At my new job we also had a large amount of control over our environment. Scheduling (very important) was done by a peer of ours and thus working with them was much easier. Once we had a member of upper management decide that rearranging the cubes would somehow increase productivity. When it was proposed at a meeting we decided it was not a good use of $ and it never occurred. The little things like that were really important to us. They maybe didn't make the job easier, but it felt like it.
  • in my experience, programmers don't worry about bugs. They worry about schedules.

    Bugs are for the support guys to find workarounds for.
  • by mindstrm ( 20013 ) on Friday October 13, 2000 @07:19AM (#709294)
    in the IT world get stressed out because they *don't recognize that they get stressed out, or what makes them stressed out until it's too late*.

    The first time I was really stressed out (I was 22 years old, working at some ISP) I went to the doctor complaining that I was having trouble sleeping, got frequent headaches, and noticed that I was generally getting irritable. I thought it was my diet or I had a tumor or something. After talking to him, describing work... he said 'You are simply stressed out'.

    And it was *MY FAULT* for getting that way.

    So.. here are my simple guidelines for not getting stressed out.

    1) When someone gives you tasks/objectives at work, and a deadline, TALK TO THEM. If it can't be done during reasonable working hours, TELL THEM SO, IMMEDIATELY. Don't just assume they won't budge.

    2) You aren't doing your job right if you can't do it in about 8 hours a day. You are either a crapppy programmer, or WAY overextending what you should be doing.

    3) Eat Good Food!

    4) Drink lots of water.

    5) Don't drink too much booze.

    6) Don't do recreational drugs during the workweek. The odd beer is okay. Stay off the weed, it makes you stupid. Save it for the weekend.

    7) Take your holidays.

    8) Communicate!

  • I get what your're saying. I don't have a good answer for that. I try to raise my child to be independent and question authority, like I do, but it's tough. All I'm saying is, it's easy to be altrustic when it's not your kid. It's easy to say "we should all support public schools", but when the public schools in your area suck and your kid needs a decent education, you're gonna suck it up, ditch your beliefs, and pony up the dough for St. Mary's Academy, or whatever. Are you gonna sacrifice your child's education for philosophical principles? In my mind, that would make you a less-than great parent. Your child hasn't decided on those beliefs, you have, and they will suffer.

    The basic thrust of my argument is that being content has nothing to do with what you do for a living or where you live. There are some very happy and at peace PHBs who are great for their community . . .
    ---
  • > I wonder how you will answer for yourself the question you've raised here when you first hear that tiny cry.

    I don't wonder about that, I know. Every time I encounter a kidlet or a baybee, my reaction is "AUGH! Where's the off switch! Somebody shut that thing down I can code!" (I'm firmly in the "kids are a venereal disease" camp :)

    This is why I've decided not to have kids.

    Playing devil's advocate - your question (alumshubby's, not The Queen's) seems to imply that "it's different once it's your own".

    Given my viscerally-negative reaction whenever I encounter babies or kids, how on earth could I, in good conscience, "have one to see if my reaction was different when it was mine"?

    The folks I pity the most aren't the ones who have kids. It's the ones who don't want kids but who have them to appease a kid-hungry spouse or relatives. The kid suffers as much as the coerced parent.

    As for sacrifices, there's no point getting into a dicksize war about who's suffered the most.

    Consider: Parents sacrifice their free time, but are rewarded with the experience of "creating a new life, nurturing it for 18 years, and charishing it forever". That's not a sacrifice, that's a long-term investment.

    Speaking for myself, I've sacrificed a 5-year relationship (she wanted 'em, I didn't, we both realized we were gonna be happier without each other over the long term), and (assuming 90% of the female population wants kids) 9 out of every 10 potential relationships going forward. I'll probably remain single and celibate the rest of my life. I'm rewarded with never having to deal with poopy diapers, and being able to hack hardware, software, or just slack off and enjoy my weekends whenever I like. And I get to retire 10 years earlier than folks with kids. My decision is also not a sacrifice, but an investment.

    Different value systems. Different priorities. Different payoffs.

  • I would think its a bit higher than that. All the employees where I work are always stressed out and depressed ;] Guess we should all quit...
  • Well, people who aren't parents (or bad ones) tend to not understand what's so &*$(@#~! hard. Think about it: In today's society, if you manage to raise a decent, moral person who is moderately contented and happy, you should get a medal! It's NOT easy. It means spending about 90% of your day not worrying much about what you want or your needs at all. Sure, if I had no kids, maybe I would get into open source, or do (more) charity work. But sorry, I don't have the time.

    BTW, My wife has a "meaningful" job working in the child welfare system. For that, she makes no money and, frankly, makes little difference.
    ---
  • Our cube is our home. Every time we reenter our cube we are filled with the voices of the others. They give our life meaning, fill the void, expand our knowledge.
    From our cube we search far and wide for technology and species that will add to our perfection. Away from our cube we are incomplete, but in our cube we are whole. Stress is irrelevant.
  • Seems to me we should value humans as much as we try to avoid cruelty to animals. Or does this free-choice shit override all? Anybody ever work in a company town?
  • by goingware ( 85213 ) on Thursday October 12, 2000 @11:32PM (#709307) Homepage
    Let's not forget Manic Depressive Geeks [slashdot.org].

    Also Overcomming (sic) Programmer's Block? [slashdot.org] (BTW - I submitted the article as "how to overcome programming stuckness?").

    While I may have more to be concerned about since I have a mental illness, I find that dealing with moods and emotional concerns to be of profound importance in my work.

    On the other hand, as I say in the Metro San Jose article that's linked to from above, one of the reasons I chose to be a programmer (or rather, continued to be a programmer after I'd been doing it for a while) is that I find that being symptomatic is rarely an impediment to working as a programmer - it is sometimes, but not all the time.

  • I think 1 in 10 is a gross understatement. Not just for the IT environment but for the dilbert zone overall. It's a shame to see the drone-like atmospheres that new erganomic environments have created. And with the high costs of everything most average cube workers are spending way more time in these shitty environments instead of being out enjoying life. Scary to think what the attituded and culture will be like in 20 more years.
  • Maybe you're right about the whining thing, I know my 'conditions' are great. But I'm not an IT professional, i'm only a cs student. I can tell you that I'm feeling new stresses that I never had before and I can only imagine what they would amount to if I was a professional in this field already. I could see how the phrase 'burnt out' could take some meaning for me quite quickly.
  • by clinko ( 232501 ) on Thursday October 12, 2000 @11:38PM (#709314) Journal
    I look forward to going to my cube. I think it's the fact that after lunch everyday there seems to be some sort of cube war.

    Cube War:
    Throwing an object into the other person's cube in order to hit them or keyboard.

    Rules of Cube War:
    1. Object thrown must be of the stuffed or "stress ball" variety. Computer expos commonly give away free balls and cup koozies.

    2. Object must be lobbed from a sitting position into the other person's Cube.

    3. hitting a person in the head is perfect. Hitting a person's keyboard in order to make a mistake is bonus.

  • Wrong. I worked for a company for 2 years, 12 hour days, more than 2/3 telecommuting. I was expected to have a laptop, phone and beeper with me at all times, even on vacation. I charged the company plenty of times for a cheap motel room that I could use for a modem connection while I was out camping, only to have what I thought was vacation shot because of some non-crisis that the CEO was panicking over.

    My point: It sounds cherry as hell to work remotely, but telecommuting is not an escape from shitty bosses, and they will always expect more out of telecommuters than the commuters (especially if you are on the beach).
  • IMHO nobody would be stressed if they were doing truly important work. At least something that was important to themselves?

    In 1962 the Addison-Wesley suggested that Donald Knuth write a book on compiler construction. The offer was accepted and lead to now famous "The Art of Computer Programming". At first Knuth believed that he would write a book on compilers. But after drafting some chapters he change the content to encyclopedia of programming. In June 1965 he completed a first draft of twelve chapters. It was 3,000 hand-written pages long. In October after he send the draft of the first chapter to Addison-Wesley they proposed that the book be published as seven separate volumes. Knuth worked around the clock writing the book and that prompted a ulcer attack in the summer of 1967.
    -Nikolai Bezroukov, "Portraits of Open Source Pioneers"

    Feeling that your work is worthless certainly adds to stress, but I don't think it's the main factor. The main problem is pushing your brain too hard for too long every day.

    People aren't made to worry all day over ten-thousand details. You have to know your limits and simply insist on living within them.

    --------

  • by Cef ( 28324 ) on Friday October 13, 2000 @12:55AM (#709322)

    Management making completely uninformed decisions is what causes a lot of stress. And once a project rolls out, clueless clients make up most of the rest of the stress. And both the clients and the management do not know how to express their problems or requests well enough so that everyone will actually know what is going on, and what is required.

    People should plan for problems as well, which is another major lacking. Plan for that project to blow out, plan for the service to fail, plan for disaster. Doesn't have to be by much, but a few days here and there make a HUGE difference to the stress on the people working on it when there are those last niggling things to rectify that just won't dissapear!

    This is what happens when people get into areas they have no understanding of. Up and beyond their level of competence. Wether it is because of lack of training or because they just don't know is no excuse. It exerts pressure on the people that the problems fall onto, and that is usually the technical staff. It is more prevalent in the IT Industry, but it happens everywhere.

    It is amazing just how many managers really do act like the PHB's in Dilbert.

    Can you tell I had a really bad day today?

  • by laetus ( 45131 ) on Friday October 13, 2000 @04:23AM (#709327)
    I once came back to a yellow cubicle. And I mean yellow. My co-workers had covered EVERY surface with yellow Post-It notes. Then they arranged the keys on my keyboard (the QWERTY LINE) to read: FEAR US!

    Have YOU ever unstuck about 10^4 Post-It notes? It's a Zen-like experience!

    EMUSE.NET [emuse.net]
  • Unfortunately there are still some people out there, like my mother, that care whether the work gets done. Her job is stressing her to the limit because they put too much work on her and upper management will never do what they are supposed to. She does stuff related to grocery distribution in the southeast. She talks about walking out all the time, but when it comes down to it, she simply can't do it because she doesn't want to leave the rest of the company in a huge mess. It's simply having a conscience, because you know you have a responsibility and you don't want to bail on the other people that will have to pick up the pieces once you're gone. Remember, if you leave it will only make the problem worse for everyone else, at least for a little while.
  • I have a pretty decent job. There are ups and downs, but overall I can't complain. Of course I'd like more money, etc, wouldn't we all? But essentially I get to play in silicon fantasy land, and get paid for it.

    As for making a mark on the world, maybe my patents aren't much, but my father made it so I could do at least that much, and it's better than he was able to do. I hope to pass better opportunities on to my kids.

    Besides, kids are something of a dream, the most open-ended potential most of us get to participate in. Most dreams are rather mundane, anyway.

    What if your parents had decided to follow their dreams instead of having you?
  • Even in prison they have forced exercise yard time and a free cafeteria. This beats the hell out of the occasional walk around the block and eating fast food at your desk.
  • Hmm..

    There's something you can do, but it's up to you to figure out how. I think the only reason I realize this is because of my own depression/suicidal tendencies before I ever got into the industry.

    Don't let anything bother you.

    If you say 'no', and they say 'yes', they're trying to control you. Don't let them.

    Don't care. Forget about the money you make, about your deadlines, and about everything else in your life that you could waste your life away thinking about.

    Find something that you truly, genuinely enjoy. When stress starts, reference the first three points, and think about that very enjoyable thing.

    Now, I'm not about to tell you 'snap out of it', but that's really the only way it can be described. At some point after feeling the way you do, something will click and you'll be happy. What's important is that you realize it when it happens, so that you can take action.

    The thing is, it has to be an internal mechanism. You have to be the one who subconsciously causes that mechanism to start. When this happens, you'll realize that everything happening around you is pointless. Everything that people insist on you doing is pointless. No deadline or any other stress mean anything.

    Now, at that point, you may think that you'll be left suicidal. I'm here to tell you, that's not true. This is what happens afterward. Once you realize everything around you is pointless, you'll start searching for things that do matter. Maybe it's your wife. Maybe it's your child. Maybe it's spending time with your family. Maybe it's religion. Whatever it is, don't let it go at that point. You have to hold on to the feeling until it's a natural part of your personality. (Yes, that means quite a while)

    But then, you can walk around in your haze, intensely aware of pointlessness swarming around you, and not let it touch you. You can make your money, though it won't matter anymore. It will give you new ways to spend that money though... ways that aren't so pointless.

    Anyway, to sum everything up, it's all in your hands. 'You are the master of your destiny', to quote a too-often used cliche. You are the one who will ultimately decide what your life is worth. Relying on others to decide for you will only make you feel worse.


    _______________
    you may quote me

  • There is a practice of Companies placing wicker effigies of the mangement in their rest rooms.

    The idea is that when the staff are having a bad day they pick up a baseball bat, beat their boss up and go back to work feeling happier.

    I guess some effigies are replaced quicker than others, but its not a bad idea :)
  • Marxism is primarily responsible for the existence of the forty-hour work week; this quote is out of Engels's 1890 preface to the Manifesto:

    ...Because today, as I write these lines, the European and American proletariat is reviewing its fighting forces, mobilized for the first time, mobilized as one army, under one flag, for one immediate aim: the standard eight-hour working day to be established by legal enactment, as proclaimed by the Geneva Congress of the International in 1866, and again by the Paris Workers' Congress of 1889. And today's spectacle will open the eyes of the capitalists and landlords of all countries to the fact that today the proletarians of all countries are united indeed.
    If only Marx were still by my side to see this with his own eyes!

    as well as government pensions for retirees, and a large number of other things which working citizens of modern developed economies, like yourself, presently take entirely for granted. Would you personally care to work seventy hours a week for subsistence wages? The seventy-hour-a-week worker of 1844 [marxists.org] ;, and I should emphasize to you that in all the industrial countries of the world that was the worker of median income, had virtually no opportunities to "go out and double (his) productivity, gain new skills, etc, (so he) can get a raise or a better paying job and make drastic improvements in (his) family's standard of living." He lacked that opportunity because he was too exhausted and undernourished.

    Unless you happen to have been born a millionaire's heir, you owe Marxism. It was Marxists all over the world who, during whole generations of political struggle, got their heads busted in in order to get you a legally-mandated limited work week, and job conditions so you don't run a three-to-one chance of being maimed on the job before you reach your grey hairs, and free public schools for all, and the rest of the program of the International. Instead of merely parroting trashy third-hand anti-red propaganda, why don't you go learn a little bit of the history of labor? There is an ocean of difference between the historical facts and all that weightless moral-theoretical ahistoric nonsense that union-busting capitalists and their captive schools and news media have crammed into your head.

    Yours WDK - WKiernan@concentric.net

  • I'm not saying raising a child isn't hard, I KNOW it is...I watch my friends and co-workers fumble through it every day. What I was asking is whether breeding a race of "moderately contented" worker bees is worth giving up your life for.

    Maybe if I was a parent myself I'd have a different perspective, but I'm not (nor would I like to be).

    The Divine Creatrix in a Mortal Shell that stays Crunchy in Milk
  • Quit.

    Sometimes, it IS the only answer.

    I had a job where, for 2 years, whiel i was working franticly to digt he company out of messes, the president was making new ones at the same time.

    After two years that incldued a 2 week mandetory rest on order from my doctor (I staretd talkign seriously abt putting a bullet in my head and my wife, bless her, dragged me to the Dr), I realized it was never goign to egt better and I left.

    I obecjt though to how your post might make people feel bad though for having a sense of duty and obligation to their work and a strong work ethic. Those are all GOOD things. The key is, the comapny has a duty and responsability to YOU too to treat you reasonably.

    If they can't do that, you need to work for someone else.

  • 1 in 10 is abuot the number of people in the general population that are depressed, have high anxiety, or are burnt-out. These are extremely common condtions! The number becomes about 1 in 2 when you take into account lower levels of anxiety.

    This report is basically saying IT is normal.
    --

  • I would say that stress cascades down from management, clients, whatever ...

    Think about it, if a manager gets a sudden problem/request:

    • Who will her/she turn to? - the ones under him/her
    • When should it be solved? - yesterday
    If the ones under the manager are also managers, they will just pass the problem downwards (sometimes sidewards) until it gets to the bottom of the food chain.

    Now, good managers are the ones that try to check things out before sending them to the next link in the chain. They will also use prevention to try to minimize the number of problems (think testing), and reserve time for emeregencies (which always happen, no matter how much prevention you do).

    When somebody gets a whole lot of problems falling down in their lap

    • Suddenly "time for emergencies" disapears
    • Next "prevention" goes down the drain, including (for us coders) proper design.
    • The more you skip on problem prevention and contention, the more problems you get tomorrow (and yes, tomorrow does indeed come).
    • This in turn will lead you to cut even further in preevention
    • ...
    This happens not only to managers, but to everybody. How many times do you skip proper design - or even basic design - because the project time is too short? How many of those projects finish up in time? How many times do you end up redesigning the data model (or should i say adjusting the data model) in the middle of a project?

    All this goes down to the ability to keep calm and think rationaly under fire. The more higher up in the hierarchy you are, the more important this is. Unfortunatly, this does not seem to be taken in account when assigning a person to his or her position ...

  • There are many examples where IT problems lead to stress in the workplace. /. is filling up with anecdotes of them. Blame the bosses and clueless management is a common theme, and I'll agree.

    I've seen IT workers completely depressed because management stupidly imposed quotas and thresholds to measure their productivity. This leads to further complaints from the people they are supposed to be supporting, because the race is to close trouble tickets fast, not fix the problem, or tackle the core of the problem. This leads to a worsening situation spiraling out of control. Management was happy because the statistics showed an ever increasing level of complaints, with a shorter and shorter response time to close out the cases. Average time to open and close a major network failure was 7 minutes, which was completely fictitious.

    I didn't last very long there, before I became too depressed by my poor performance. Even though I was the highest level of network support, only taking the cases nobody else could solve, I was still expected to close each case in under 7 minutes. These were cases like building wide outages, dead trunks, replacing burned out equipment. Management had its head up its ass the whole time, and turnover was close to 100% every 6 months. They accounted for the high turnover rate as poaching by other high tech companies.

    Slashdotters will agree, 1 in 10 depressed workers would be a low count. Perhaps they are only looking at the workers who have been diagnosed by a professional therapist as severely clinically depressed. A link [ilo.org] to a summary of the original study leaves a few too many questions.

    Been there, still recovering,
    the AC
  • I alot of times the Marketing/Sales/Management make promises They can not keep. Which puts additional stress on the techies. I found this a cause of many stress related issue at my job.
  • "One in ten office workers in Britain, the United States, Germany, Finland and Poland suffers from depression, anxiety, stress or burnout"

    Might it be the case that one in ten *people* suffers from those conditions, whether they are office workers or not?
  • by GameGuy ( 203355 ) on Friday October 13, 2000 @02:35AM (#709381)
    I've been a contract developer for over 10 years now. I've worked in a cubicle for about 7 years. As far as hours worked go, I'm a contracter - I get paid for every hour I work, period. If you're working 80 hours a week on salary, then, well, your an idiot. If you're depressed because your in a cube, well, your an idiot. If your staying in a job you are unhappy with, then, well, your an idiot.

    If you are depressed, you need to either a) GET OVER IT or b) get happy drugs from the doctor. Sorry, but this article seems like yet another way for people to shift responsibility for their attitude and actions to others. YOU are responsible for your happiness. Period. YOU are responsible for you attitutde. Period. IT is to blame for black moods? Whatever. You are to blame for staying in the situation if you can't handle it.
  • Good point.
    I'm not trying to tell people that they shouldn't have a strong work ethic and to believe in what they do.. in the company they work for. That's all GOOD!
    But you *MUST* realize how the company views *YOU*. If you do miracles for the company, that translates into *money* for someone at the top. Make sure you are properly compensated for what you do.

    If it's crunch time and the only way the company is going to meet it's deadline is if you bust ass 100 hours a week.. that's fine. IT's GREAT that you can commit to that. ANd afterwards, make sure you USE that fact. Inform your boss that you are taking a week's paid vacation (or a couple extra days on a weekend, or whatever) because of all the extra work you put in. Don't let it just slide by.
  • I'm not so sure it's the cubicles. I've worked in open environments, private offices, shared offices and cubes.

    My take is the work is difficult, and the personality/talent mix crucial, regardless of work environment.

    Read the last paragraph a few times if you just skimmed over it. You need a few clowns, a few dummies, a few gurus, a few mid-level, a few morose vampires.

    It's the mix -- if it gets skewed (where I work we are down to two gurus, a bunch of dummies and a couple mid-level (I'm a "mid-level").

    No one really knows how to have fun and let go, everyone is morose right now. To have any fun, I have to go it alone with a few select others in cubicle rendevous.

    When we try to have fun in meetings, it just doesn't work. People are trying too hard, whether management or dummy, and it gets weird. So the place seems morose.

    The reality is, some of us are pretty happy on an individual level -- because of the cubicle rendevous. We tell little jokes to each other, have some chuckles, go back to work.

    So, to sum up, as a group we have low morale and don't trust each other.

    At the individual level, some of us are having fun and working hard. I think it's just that way sometimes.

    The last place I worked, and at this place (before some key players left) most of us hung out after hours, etc. It just doesn't work that way right now.

    Of course, the whole Microsoft thing, along with the H1B debacle, has cast a pall on careers in computing. That doesn't help, either.

  • It's important to have a good work ethic, to love your job, etc...

    It's MORE important to recognize how you are treating yourself and how your wonderful job that you are dedicated to fits into your life as a whole.
  • Your point about not blaming people is a strong one I think.

    Business is all about a process. That process should not allow a situation to arise where hostility could erupt.

    If some project doesn't get done on time, yes, certain people may be at fault, but only if they deliberately deceived someone. If a programmer overstated what he could do, but told his boss about it when he realized it, there's no reason to get mad. If his boss then tells HIS boss and schedules are adjusted to reflect reality.. nobody needs to get mad. If the top level people are upset with the schedule change... they might get mad, but they shouldn't. What they SHOULD do is say 'why did this happen, how can we change the system so it won't happen again?'.

  • The last usenix journal had a good article on 'keeping employees by keeping them happy'. I photocopied it (sorry ;login;) and posted a copy in the lunchroom. Everyone read it. The bosses liked it! It made very clear sense.

    Like your example... hiring those new employees costs a LOT of money.

    I find it strange when the wrong people get ahold of statistics. FOr instance, the average time to close a trouble ticket is useful to know. It's useful to know how much time it takes for a support person to effectively solve a problem, so you can provide an adequate number of support people to deal with the # of problems you have, and do judge the cost of those problems so you can figure out how much to proactively spend on fixing them.
    Those same figures in some other managers hand simply say 'how do we cut down on the time per call?'
  • Evil isn't winning, it just isn't loosing. The balence is being maintained just as it always has. Bad things happen, good things happen, bad things just make better news stories. Taken on whole life is not a whole lot better or worse than it was one, two, or five hundred years ago. Some things are better: We don't die of black plague anymore, a lot fewer people starve to death (Yes, it does still happen, but it happens less). Soem things are worse: lIfe is more complicated, we have information overload. A hundred years ago people were fighting against evil robber barons who used their great wealth to trample on the rights of their employees and customers. five hundred years ago it was the powerful lords and nobles, today it is multinational corps. At least Microsoft doesn't burn down the headquarter of companies they take over, kill all the men and take all the women and children as slave. That was the tradition in early middle eastern civilzation was a city was conqurered. Quite frankly I am rather glad that there is Evil out there, I like to have something to fight against and bitch about.

  • RSI is just psychological? Thank goodness. I can tell my mother that the surgery she had on her right hand back in the 70's for RSI was just the result of the trendiness of the IT industry 25 years later.
  • If you are brave.
    If it's really how you say it is, and you're prepared to piss someone off, go over the project managers head and figure out the process by which these dates are set.

    You might find that the higher-ups are *REALLY* surprised that there is some kind of problem, and will get VERY concerned as to why they hadn't been informed that the work couldn't be completed on time.

    It's usually those in the middle that mess things up (not that they aren't necessary, good middle-management is a serious assett).

    It's management's JOB to *MANAGE* what they have.

    Oh. It helps if you make it clear that you are not trying to 'screw' anyone, but that you are just trying to solve a problem in the company.
  • Yes I totally agree. I have a pet theory that as communications technology advances at an increasingly feverish pace, that while our communication *connections* and channels of data will go up, their *meaning* will go down in proportion. Since phones and email, each individual probably comes into contact with, say, 10 or 20 times the number of people he/she would otherwise...but count on your fingers those you really have rich meaningful *relationships* with. Technology is great, but humans were just not designed for this. We were designed for a clan-sized population (ever wonder why everybody has to be so damn proud about something? Geek Pride...eh?). I think that as the industrial age commodified our bodies, the "information" age is commodifying our minds and hearts and souls (if you allow me to get mushy). I mean, it almost seems noble to work physically all day and come back to a humble abode with a plain meal, while it seems hollow to drive out in your nice car, pick up a latte, browse through the latest fluffy tech mag, and spend 8-12 hours of your day in front of a screen shooting electrons at your face.

    So sure, on the surface, I think this technology is some hot shit. I can download data on a remote server and have it update my palm pilot so I can track my stock quotes while I'm on the john. *Who the hell cares!*

    I think in the "post-modern" (yes overly abused) world, programming must be one of the most nihilistic occupations. You are paid to sit and push bits around.

    Yeah I'm probably burnt out. So where's my disability check?

    Well, everybody has to create "meaning" in their life (you can think this is rubbish but your body is very stubborn about this). I guess my "meaning" was getting interested and active in politics. To perhaps help fix a world full of injustices. To do something meaningful. Hell, maybe I won't make a difference to the world...but at least it will make a difference to me. So you can pretty much figure out my sig.

    Go find a meaning.
  • This is more for programmers than for sysadmins.
    • 1. Don't use instant messaging. Use E-mail. You don't want other people pulling your chain at random times.
    • 2. Get a spam filter that junks all the spam without bothering you. If it makes new senders do a confirmation (as Spamcop [spamcop.net] does), even better.
    • Read E-mail twice a day, in the morning and after lunch. Answer most E-mails at those times. Get people used to the idea that if they E-mail you, they will get an answer, but only at the next scheduled E-mail time.
    • Program the voicemail system so people have to go through a menu offering frequently asked questions and a link to your web site before they get to you. Once they finally get through, be very polite.
    • Put routine stuff on your web site.
    • Don't try to work more than 8-10 hours a day. Productivity maxes out around there.
    • Get lots of exercise. Not only does it reduce stress, but having big muscles and technical knowledge really intimidates people.

  • I've been a Systems Analyst in the IT department of a pretty large company for a couple of years now.

    Things have been getting hectic for the past 6 months nows (deadlines, new projects, less staff more work and so on).

    It got to the point where I was working 18 hour days, not sleeping, using recreational drugs and alcohol as a means of escape and forgetting about the pressures of work. Don't get me wrong where I work is a cool place, i make good money, the work is interesting, the fridge is well stocked with Coke = ) I found myself becoming more and more surly towards my coworkers, accomplishing less and less, my brain reached 'frying' point. But a couple of weeks ago I made a decision to leave, and its such a huge weight off my shoulders, i'm going to Thailand for a few months to hang out and chill on an island somewhere.

    People are saying to me 'what about your career?' or 'what are you going to do for money?' to be honest i don't think its worth worrying about, what use is a career/money if you don't have a mind?

    At the end of the day, there's more important stuff than work, so if its making you unhappy, get the hell out, don't hang around and get stuck in a vicious cycle, i guarantee you'l feel better for it

    the SH_MN
  • Man am I sick of seeing this kind of garbage propogated.

    I used to work on a dairy farm. Up at 4:30am to milk the cows, work all day, start night milking at 4:30pm, work half the evening and go in at 10:00pm. And that was WORK! We're talking heavy lifting, bale toting, feed carrying, grunt laboring work. You sound like the type that sits on his ass all the time complaining about the fact that nobody ever wants to work anymore.

    I would probably still be doing that job if it wasn't for a personal problem (it was a family farm and something very, very bad happened between me and my uncle). So don't tell us that none of us IT workers know what it's like to work. I can still bust ass when I need to, and I usually do. I guess that explains why I work about fifty hours a week at my primary job and about twenty-five to thirty at little odd jobs I set up for myself.

    If you want to make a living, you have to work. Get over yourself.
  • I had a position that at times was really stressful. I worked in third-line support, with customers that were mainly IT shops of large companies. Looking back, I don't know how I coped. The main problesm were:

    No-one else in my team was really capable of handling the serious calls. I was often left to these calls on my own, and would frequently have to work extra hours.

    No thanks off the customers for resolving problems, just under intense pressure from them whenever things did go wrong.

    The supplier of the software I dealt with lost a lot of staff, and were often unable to handle problems. The local office was hopeless, and the main office would take days to resolve issues, if at all. I often knew more about the software than those at the manufacturers.

    Some customers couldn't think for themselves, and required my company to fix everything. I once had to make an 8-hour journey and then work all night to perform a simple, but time consuming, OS re-install, just because the customer couldn't be bothered to read a manual.

    Management changed, mainly due to a merger. The new Boss didn't understand what I did, and assumed that major fixes could be implemented in seconds. He also wanted to dump the technology I was dealing with, feeling that we were a hindranced to his department, yet we earnt a vast amount of revenue. He also tried to change the department into first line support.

    The environment was all wrong. There were up to 6 of us in a fairly small room, with no partitions, headsets or other comforts. There wasn't much space, particularly if running test equipment. I needed some peace when dealing with major problems, but it never happened. We were due to move to a much larger office, but it never materialised.

    Salesmen selling products to customers that clearly wern't suitable for the task they were sold.

    We also had to deal with the problems of other departments, such as one which sold firewalls but wasn't able to configure them.

  • by Seumas ( 6865 ) on Friday October 13, 2000 @01:37AM (#709408)
    I totally agree. We have it pretty good.

    Human nature, though, tends to lead us to accomplish more and live and work in a better environment. The rich boss of your Fortune 500 company didn't say "I make six figures now, so I'm going to just calm down and cool off, because I have it better than most people". No -- of course not! He said "I want more. I want better. This is good, but I deserve more". And now he's probably making eight or nine figures -- and still plowing along, from his big office, company limo and private jet.

    No matter how good anyone has it, they usually strive for something better. It's just human nature. When I was stuck in a tech-farm making $11/hr, I thought I'd be happy finding a permenant gig making at least $50k. I figured that I'd feel like I finally "made it" once I hit that point.

    Here I am a year later, making closer to six figures doing something I enjoy (but wouldn't want to do forever) and it isn't enough. I still want something more.

    Luckily, I not only work for one of the top three giants of this industry, but I get to telecommute from out of my house, 600 miles away.

    In an age when most of our jobs could be done from home, it seems like a petty issue of control by run-of-the-mill upper-management to leverage their power by making sure their employees are working right under their eyeballs in a little cube in a building that nobody wants to be confined in.

    Management should grow up and remember that employees have lives. If they can do the job from home and consistantly perform well under those circumstances, by all means -- get off your high horse and send them home. You'll save them and yourself stress and money and probably increase productivity and loyalty. Since I've been telecommuting, other companies have offered me substantially more but I've turned them down. I like where I am. But if I were doing this same job from a cube in a big stuffy building like a drone, I'd have taken the other offer already.

    Hell yeah, we have life much better than a lot of people. We could be digging ditches or flipping burgers. Not that those jobs are insignificant, but I for one have tried the back-breaking labor thing. I'll pass, thank you. I've done the burger-flipping thing in highschool, too -- talk about a brain-drain. I have to be somewhere that I'm more than a turning mechanism for a spatula.

    What written law says that if you do a job for someone, it must be done in a specific place between certain hours under a million other constraints that have nothing to do with the direct job? When was the last time Double-Day or Viking told Stephen King that they'd like to publish his book, but only if he came to their business between 8am and 5pm every weekday and typed away at his laptop in a little cube down the hall from the editor's office?

    It just seems rediculous. Sure, you have to be on-site to pour a foundation for a house or cut someone's brain open and poke around, but you can write code or documentation or QA a product from anywhere. Some things can't be done remotely, but life is short and as long as the job is accomplished to the employer's satisfaction, they should clue in and be a little more flexible. If you're a billionaire businessman, your company problem means everything to you. But most of your employees couldn't give less of a fuck. It's just a paycheck. And no matter how many stock options you give them or how much ass-kissing you do, you may not be able to buy their loyalty -- and certainly not their lives. You may find that a competitor is going to woo your top performers away from you not because of a bigger paycheck or a pinball machine down the hall from their office, but by simply letting them do their job in the most productive and comfortble manner possible.

    Okay. I'm done ranting. I have it pretty good, too and don't want to fuck with my karma too much (real life karma, not Slashdot karma!).
    ---
    seumas.com

  • From what I understood of the report, they're not talking about IT, programming or geeks, they're talking about "office workers".
    Of course most of the replies here will be "I'm not depressed", "I'm happy with my job", "Computers are cool" and so on. But it's not about you. I think that computer induced stress is a reality for non-IT people working on computers. But it's not about computers, it's about the way they are used in the corporate world. Let me explain.
    Computers have been a tool for corporate management to "industrialize" (is that a word?) white collar work. Before widespread availability of computers, white collar work was made by people who had a knowledge of their job, who were highly trained compared to industry workers. Now, the knowledge, the workflow are in the IT infrastructure and white collar workers are a commodity. You can fire one a day and "train" another one in a few day. You can pay them low salaries (IT professionals are well paid because they are highly trained, but the overall salaries of white collar workers are lower now they were 30 years ago).
    And some time, we are guilty too when we teach to people we train to use computers that "the computer cannot make mistakes", that they are the one guilty of misusing these well designed applications, they are the "lusers".
    I think that's an important factor in the evolution of OS's and software in general. A lot of people are talking about "computer illiteracy", but that's what management want, thay don't want computer litterate office workers, they want low-paid, expandable ones.
    I'm currently really learning regular expressions and I think that's a tool most user should (and can) learn, that's one of the tools you need for everyday computer work, but you don't have them in MS Office, nor in most mainstream software.
    People who use computers (well, everybody now) in their work need to learn the basic of programming and how the internal work. We need to realize this just like a century ago we realized that it was better for society that everybody learned to read and write.
    People need to win over the computer sometimes.
  • And people tell me im crazy for saying that Ive seirously contemplated becoming a car mechanic :P I have done labor intensive jobs and I have recently started taking Tae Kwan Doe, and I work out every other day, nothing to intense, just to work off some energy.

    The effect of working out and going to TKD have had on my concentration and overall happiness is really great.

    I work some insane hours but I draw the line at having at least two or three hours a day just for myself. As it is im feeling a bit crazed (one of those 80 hour weeks oh.. its only friday...) So maybe anyone who does not believe mentally exhausitng yourself for 18 hours a day should try it before saying shit like that.

    I think everyone should find it in their best intrests to do some sort of phsyical excersize especially with a desk job.

    If your feeling run down always and constantly drinking soda or whatever to stay awake, get high on life, it really works.

    Compare like working out in the gym 3 months to drinking Dew and coffee all day for energy boost and there is no comparison. Working out has given me tons more energy for lack of a better way to say it a good way to clear my mind.

    Jeremy
  • How about this analogy... In the morning at 9am, shove a large, jagged wood splinter into the soft flesh under one of your fingernails. At 5pm, remove it.

    It hurts a little, sure, but tell that to someone who was but into a bodycast by falling rubble and they'll laugh at you, right?

    Okay, now repeat this ritual with the splinter every weekday (and the occasional weekend or extra hours) and see if you can keep it up for years.

    The point of my rambling? The small stuff doesn't look like much, but it adds up damned fast.
    ---
    Where can the word be found, where can the word resound? Not here, there is not enough silence.
  • Ha ha, only serious. Many places don't have laws against this sort of thing. Where I come from, 8 year olds were working down coalmines within the last 100 years. Countries dependent upon extractive industries for large chunks of their national income tend to be less fussy about these things...

    ask yourself where the copper in your CAT 5 came from...

    We now return you to your normal service

  • I can usually out-think and outperform anybody around me, even WHILE stoned.

    Perhaps that's because everyone around you is also impaired.
  • by zencode ( 234108 ) on Thursday October 12, 2000 @11:49PM (#709429) Homepage
    wow. placing someone in a 4x4 pen for 8 hours every day makes them depressed. who'da thunk it?

    My .02,

  • Geez, there sure are a lot of anti-management threads going here. What everybody forgets is that managers are people too. They desperately want to succeed. And while striving to, they may not stop to consider that whether they make good decisions or bad ones, they're succeeding on the backs of their people. What's to be done? Maybe the only legitimate management candidates should come from "battlefield commissions" rather than from the ranks of business schools. It's a little like the military: The officers who are former enlisted pukes and noncoms are more likely to make decisions circumspectly and empathetically than the "zeroes" who've never been there and done that. Another thought, and then I've used up my quota:Reading posts like this one makes me wonder if I need to work as a freelance technical writer rather than as a "livery stable" contractor or a "captive" employee. If I got involved with projects as a hired gun, I think I could negotiate -- somewhat -- the deliverable requirements and dates, or at least go into each job with my eyes wide open if I don't decide to decline the work. And if I self-manage, I think I'll have a boss I can negotiate with more easily and whose point of view I can see more readily. :o)
  • I think I struck a nerve; sorry! I'd say you made a really wise and carefully-thought-out choice, and consequently you live happily and well. May you always do so. Playing devil's advocate - your question (alumshubby's, not The Queen's) seems to imply that "it's different once it's your own".

    True, I've experienced the it's-different-when-it's-your-own epiphany despite not believing in it up till that moment. But if you choose it, raising your own little worker bee certainly is worth giving up your life for (as she puts it). You get an awful lot back.

    Given my viscerally-negative reaction whenever I encounter babies or kids, how on earth could I, in good conscience, "have one to see if my reaction was different when it was mine"? I couldn't do that either. No responsible adult could. I don't know whom you're quoting, but I''m glad it's not me. It's one thing to date somebody a few times to see if you're going to like her, but it's entirely another to test-drive parenthood.My point, really, is that raising a kid can be an impediment to choosing other callings, or it can be a calling you choose in itself -- potentially every bit as satisfying as kernel hacking, in its way. The different choices you and I we made certainly prove that point. But Queen V seems to regard people as procreating rather mindlessly, and I suggest that it's not always that way. Some of us take our happy accidents and our deliberate choices very seriously.(By the way -- it seems to me investments are sacrifices. You choose to do without something now to get something else later. Sacrifices are different from waste, though.)
  • by flatpack ( 212454 ) on Thursday October 12, 2000 @11:53PM (#709439)

    The fact is that the IT industry is nothing special when it comes to white-collar work - you'll find stressed and harried individuals in any office. But it's still a hell of a lot nicer environment than working in some factory or sweatshop is like a large proportion of people do.

    The fact is that sure, working in an office under battery farm conditions isn't exactly going to be good for your stress levels and comfort, but it's still an improvement on what you could have expected even twenty years ago. People back then would have been amazed at some of the things that people are complaining about today, and they'd have a point.

    Whilst we may bitch and moan about where we work, remember that a) most of the world works in conditions we wouldn't keep a dog in, and b) most of the rest of our country's work in conditions we wouldn't work in. Really, despite all the whining, we've got it good.

  • A number of years ago a psychologist (I can't remember his name or the school he was at) placed a chimp in a box without any stimuli or outside contact for over a month, they called it the Well of Dispair experiement. They observed that the chimp became depressed and sickly. Animal rights activists called it cruel......and yet we do the same to most of our workers in almost every industry.
  • First rule of Cube War: You do not talk about Cube War.

    Second rule of Cube War: You do not talk about Cube War.

  • by Viridity ( 243190 ) on Thursday October 12, 2000 @11:54PM (#709444) Homepage

    I don't think it has anything to do with IT as a phenomenon in itself. I think it has more to do with the common drive present in nearly all non-communist non-socialist individuals to achieve a high level of success in whatever their chosen field happens to be. Often though, when people climb to the top of their respective ladders they realise that the view isn't so good after all, and they wondered why they bothered to expend the effort to climb up there in the first place.

    Thoughts such as this often lead to depression, and when on top of this you're expected to every single day except for perhaps four weeks of the year, go to work and do as your boss tells you, even if a lot of the time whatever your boss happens to be telling you to do is just plain stupid, this also leads to stress.

    I think it's very shortsighted to blame this entire phenomenon on the IT industry. As far as I can see it isn't a problem that occured because of the IT industry, it's a problem that has been exposed because of the nature of the world today.

    Fifty years ago , the amount of information available to your average person was not nearly as high as what is available to your average person today. I think this amount of information and the fact that so many people out there are absorbing it is perhaps leading to a critical mass of people wondering what the hell it's all about.

    Another reason IT might be getting blamed for this is because people in this industry have an even higher amount of information than your average person who perhaps only researches subjects that they've specifically seen on their local news program via a search engine.

    Nearly everyone who I've ever worked with in this industry, if not keeping their brains occupied with the intricacies of their chosen profession, seem to me to be primarily dissatisfied with their lot in life. Yeah, sure, you've got your moments where the whole thing just sounds like an excerpt from a User Friendly comic strip, but when all that's over, nothing really makes any sense anymore.

    But hey, I don't have any answers.

  • Wow, you get 4x4! I dream of being able to stretch out in that kind of cavernous space. I had to go to contortionist school to learn how to enter my workspace.
  • Sorry, but I think that what causes stress is not pushing your brain for too long ;-) .
    If you're doing stupid manual work (i used to work in bread factory putting buns in plastic bags all day), your mind is free to wander and you can think The Things in Life through, thus maintaining a good mental healt.

    What I've seen until know is, that if you do stupid meaningles work (like, say, most marketing is), that nevertheless require your full concentration, you never have time to "clean up" your mind and think things through.
    Maybe one just needs time to think for one self.
  • by Seumas ( 6865 ) on Friday October 13, 2000 @01:58AM (#709450)
    Damn straight.

    I wake up every morning with the knowledge that I'm making good money but for all the stress and overload, I'm not making one damned person's life significantly better in any tangible way.

    So someone's email server is back up because of me. Or their HA deployment is smooth and successful. Good for them. And good for my company's reputation.

    But honestly, who gives a damn? What kind of karma does life dish out for those who keep machines running so other big companies can keep the flow of information(money) moving steadily?

    Even more annoying is that I have to deal with a lot of companies that completely contradict my political/ethical opinions. I'm only compelled to help WeFilterStuffSoYouDon'tHaveToBeAParent has a smooth transition between one version of a product and another because I don't want to get grief from my management. Or how about some media magnate who is known for taking over the world? Do I really have a personal interest in seeing them successful? Damn, I doubt if the person I'm working with at any given time (from whatever company I'm assisting) cares any more about it than I do either!

    But for all the ranting and whining, it comes down to the personal question that almost everyone asks themselves at some point in their lives:

    Am I making a difference?

    Too often, the answer is no. Unfortunately, it's hard to survive on the salary of a saintly life. And if you live in the Silicon Valley or the Silicon Forrest, the desire to live with a roof over your head (even a leaking one) precludes any ambition to be generous and kind with your time and actions.

    Helping big business is rewarded. Truly meaningful endeavors are not.

    I bet a lot of people tell themselves the same thing I do -- Someday I'll have enough money and time to help someone.

    But how many of us actually will? Perhaps we have the best of intentions, but we'll probably never be financially secure enough that we can dedicate more of our time and energy to something worthy. Some of us will do worthwhile things outside of work, but others of us have no outside of work. We're always working or resting so that we can work more.

    If we can't offer anything meaningful in terms of the human condition, perhaps we can at least do something that interests us and be in charge of our own lives? A lot of us have the dream of owning our own company, pursuing whatever interest fancies us -- be it video games or some weird new peripheral device or a better snowboard or our cookie's based on an old family recipe. Even that is a far cry for most of us. Yet, it would be very fulfilling and we wouldn't have that dreaded concern that we're not really going anywhere important. It's unsettling to have the quality of your life depending on someone else's choices and decisions. Not only the quality of your life, but the individual characteristics of each day. Someone deciding when you can take a break, how long your lunch can be, what your title will be, how loud your music can be or what kind of shirt you can wear into the office... Taking control of yourself and your career can be very satisfying.

    I wonder if it comforts anyone to know that their place in the world may not be to do anything truly important or meaningful. Knowing that, instead, their purpose is to waste their life away in a stressing unimportant job so that the president of their company can afford to spend more time on his yacht or founding his sixth billion-dollar corporation or buying his seventh house on a fourth continant?

    Oh well. Most of us are all talk and no action anyway. I'm pretty sure I am.
    ---
    seumas.com

  • The absence of breaks must be one of the biggest factors. If you spend 4 or 6 hours in front of a computer, not leaving it for a minute, trying to figure out why it isn't doing what it should, poring through dumps and graphs and listings, this is not only going to knacker your eyes and your back, it's mentally exhausting and can have serious effects on your emotional balance and even physical health.

    Employers need to FORCE staff to take screen breaks; to provide recreational areas for staff to chill out in so they don't spend their breaks surfing the web; pay for regular health check-ups; ensure healthy food is available on-site, not just vending machines, coffee and chocolate bars; and monitor staff workloads. This isn't interfering PC liberalism, this is good business practice.

  • by thogard ( 43403 ) on Friday October 13, 2000 @02:04AM (#709453) Homepage
    Why is it that Americans seem to have one of the higest levels of depression and stress as well as one of the lowest amounts of time off. Are these related?

    I'm an American that is working in Australia. I've been working for the company for almost two years and I've got at least 6 weeks of vaction time I can use any time now. Next week I'm off to Tahiti for a week and a 1/2. Some of the nearby islands there have no power, no phone and nothing to do all day but be a bum in the sun.

    Wow. Almost 2 weeks with out the phone rinning, the pager going off at 4:00am or bitching email. Sure I won't be able to read /. or watch the war on CNN but thats the way it goes.
  • One major problem I've encountered at the companies I've worked [I'm a Java programmer of e-commerce apps] is overpromising by management. Some yutz with an MBA and no technical skills is asked by upper management when a product will be delivered. Since this person needs to justify their existence at the company, he or she generally blurts out some date. Invariably, this date matches exactly the date upper management would like the project completed by. Now, it's left to the actual people who write the f***ing software to meet this date.

    I'm currently in a job where this has happened repeatedly over the last 4 months. Invariably, my project manager (yutz with an MBA) tells the team that they're fighting for us to shift those dates. The dates never move and I and my colleagues end up working 80 hour weeks for the 2 weeks before the date. After the deadline is reached (with varying degrees of success) we are once again told by the project manager that she will work hard to sell management on more realistic dates. And then we start again...

  • Those studies were pure BS.

    They set up a can't win situation and found the depressives recognized it and the normals didn't. In other words, depressives' world view is more realistic if the world is stacked against them.

    If you've ever lived with a person with major depression, or have ever been one you know that depression makes you twist everything that happens to you or is said to you into something bad. It's the psychic equivalent of thrashing -- a process that feeds upon itself until it is unstoppable.

  • by flyneye ( 84093 ) on Friday October 13, 2000 @03:05AM (#709459) Homepage
    I will need:1.good speakers w/sub
    2.high bandwidth w/no censorware
    3.herb
    4.bong
    5.lighter
    6.a door w/sign "go away"

    Then leave me the f*** alone.Youl'll get those TPS reports when you get them.

  • Why do people have such a hard time with this?

    Computers do not "cause information overload." NEVER has anyone been innocently sitting in a cubicle and a computer started forcing information into them.

    People are stressed out and feel information overload due to the WAY THEY WORK. Now, the way they work is largely driven by the way they are
    managed.

    So, bad management leads to bad work habits, lead to stress.

  • I am a father of two, and take that job very seriously. My day job lets me provide for them, and give them a start in the world. It also allowed my wife to stay home with them when they were young, and still allows her to be in an employment situation where she's home when they come home from school.

    On the work side, it's great to see one of my (memory) chip designs actually working in a computer. Of course there are other competing chips, but this was one I worked on.

    While patents are a questionable thing in many respects, my employer expects them of me. In another perspective, they are a piece of posterity. It's even better when you see one of your patents get referenced. That's when you know your work went on, at least a little.
  • by NiceBacon ( 202600 ) on Thursday October 12, 2000 @11:55PM (#709469)
    I used to work in a web production company, doing mostly sites for brands (chewing gum, lousy crap pop bands and the like). I came to the conclusion that none of what I was doing really mattered. The world did not turn into a better place because of this clever site for a fsking chewing gum brand. It didn't turn into a worse place either.
    Nothing I did really changed anything. Not even the sales figures of the brands, since the competitors were making equally clever sites. The product of all my work and all the worries about deadlines and stuff was - essentially - zero. Money was just transfered from one person to another. Thats it
    So apart from fighting the good fight against riaa and their hired thugs, what matters? Can you all honestly say that your job is meaningful?
    Besides letting out this cynical gas, I think my point is that IMHO nobody would be stressed if they were doing truly important work. At least something that was important to themselves?
  • 1 in 10 people in the IT industry are stressed out or depressed, they say, without offering how stressed out and depressed the standard normal population is. For all we know, people in the IT industry could be less depressed on average than everyone else.
  • "A cynic sees the cost of everything and the value of nothing." -- anonymous
  • Having done "real work", in a frozen food factory, while struggling to get IT employers to accept that just because I had a degree in Chemistry didn't mean I was clueless about computers, I would have to disagree on this point.

    Yes, factory work was repetitive, mind-numbing, and very physical, but compared to sys adminining the collection of NT boxes designed by idiots, for idiots, here, it was bliss.

    Fortunately, I've now found a new job, doing better things, in a nicer environment, for more money. This couldn't have come too soon as I had slipped into deep depression about the crapness of my job, and I don't even work in a cubicle.
  • "People are having an increasingly difficult time dealing with their email, their instant messages and voicemail, their faxes and FedEx's, and the constant demands to understand technology that seemingly changes every day at the same time that they are expected to produce better things faster," Abel said.

    This is very much in essence a subtle exhibition of the cruelty seen in the famous "Pavlov's Dog" experiment. The build-up (in the real-life phenomenon on which is reported in the above article) is slow, the pressure indirect, but the (perception of the) impossibility of going forward or retreating is still inescapable.

    Rooted deeply in any living being is the urgent need to feel as if its own life is within its own control. People have enough intelligence that they can suffer greatly from subtleties of loss of control that would be beyond the perceptual horizon of a box turtle, say, or a dog. It's psychological torture, no less real for being "low-grade", and it can go on and on for years, eventually causing odd mental breakdowns that may be very difficult to accurately trace to this perceived lack of fundamental control over one's own life. This phenomenon will grow even worse as even more apparently relevant information pours over us all, demanding immediate attention and ever-more complex responses with often subtle penalties for fuzzily defined multiple partial failures.

    This is a major concern, and a greatly underrated one, I think. It's in my opinion solvable by the same technologies that cause the problem with which to begin, but it will take time to develop and deploy alternative methodologies of channeling and automating the handling of much of this relevant information so it becomes a very controllable, if loud, background roar.

  • Last I heard depression alone hit about 1 in 4 people at some point in their lives so if only 1 in 10 IT workers has any one of those problems, they must be doing pretty well!

    As far as I can tell, human beings that are not in extreme circumstances have about the same amount of ups and downs no matter what they do. It seems a certain amount of stress and discontent is inherent to the human condition.

  • Worse still - Americans tend to do vacations like cruises, where you're expected to run around, do this, see that, party party party, etc. When you're done with that, THEN you need a vacation.

    Frankly, I went to Moorea last year for a week (near Tahiti), and it was the best vacation ever. We didn't do jack. We just layed around the beach drinking, watching the owner of the resort shoot the wild dogs with his BB gun.
  • oddly enough, my cube has 3 walls. The 4th is open to the hallway. So, I don't feel as penned in, and I can't be depressed.

    Because I have to smile at every freaking person who walks by, and have no way of stopping people who want to strike up conversations.

  • Well, I'm a musician.

    I earn a living as a programmer because coding -- yea, even coding under pressure -- is fun. I'm doing web production stuff myself, and I am well aware is it meaningless fluff. But it's fun to do, intellectually satisfying, and pays me enough money to indulge in my obscure musical instruments habit.

    I don't work >40hrs a week. My evenings and weekends are for being a musician, and my clients understand that unless by very special arrangement they cannot impinge on my Real Work.

    I see a lot of people in this thread talking about "getting meaningful work", but when they specify, they are talking about swapping *careers* into fields which are basically human services. I have trouble seeing any geek enjoying such work.

    The problem is that you guys have internalized the idea that "meaningful" == "noble, self-sacrificing, human services jobs". Actually, there's lots of other options.

    I recommend Art (it works for me). Even if you're not interested in making Art yourself, there's often very satisfying and important support roles geeks can play in Art: sound engineering for live musical acts, lighting for theater and performance dance, etc. Anyone who helps bring Shakespeare to the masses needs no further justification for their life: they have earns all the oxygen they will ever breathe.

    It may not seem like a big, grand, noble self-sacrificing gesture to, say, do the lighting for your local ballet school's Nutcracker (you'd be wrong, actually :), but it does the trick: howsoever humble it may seem, you do feel the "meaningfulness" of helping Art, when you do it. It makes a difference.

  • Thank you.

    So many articles these days have little basis in logic. You are correct, they are guilty of a critical fallacy in their argument.

    My take? I think the reason is simple: People are depressed, stressed, and disconnected because companies keep hiring ineffective managers who manage people instead of projects. That is to say, some of them do at least one right. Morale is a direct result of a person's situation. Managment should make sure that not only the project gets done, but that the employee is "up" to the task. Few things come close to the crushing defeat of two months work caused by your manager offhandedly scrapping a portion of a project.

  • O Queen (I think that's the proper form of address for female royalty of first rank): I answer your question with a question of my own: Worth what? Remember how Stalin once said, "A single death is a tragedy; a million deaths is a statistic"? Well, "breeding a race of 'moderately contented' worker bees" -- like so many livestock -- is something no rational parent would aspire to. But I'm sure I speak for lots of us mommies and daddies when I say that creating a new life, nurturing it for eighteen or so years, and cherishing it forever is a highly prized lifetime goal in its own right. Certainly that's why Mrs. alumshubby and I adopted Joshua.Of course, there are those 'parents' out there for whom children are, at best, pets, and at worst, a venereal disease: For them, children will be at best an impediment to their aspirations. As for yourself, I wonder how you will answer for yourself the question you've raised here when you first hear that tiny cry.
  • I think one of the major stress differences is exercise. In a physical "mind numbing" job you may have stress, but you have lifting, moving, or doing something to help your body burn off the chemicals produced when you stress to use some of the fight of flight. Sitting at a cube and stressing allows those same chemicals to build up and then start producing side effects(upset stomach, rapid heart beat ...)

    I find the best thing when I am down and or stressed is to get out of the office and walk 2 or 3 miles during lunch. It helps.

  • This is not meant as a snide comment, I'm quite serious, so bear with me:

    I haven't been particularly able to take my line of work (IT security & infrastructure consulting) very seriously ever since I've started. Like many people, I'm in it because I enjoy the technology, and to be honest, a bit of the prestige and money and job security that go with it (admit it, deep down you do too.)

    The whole thing is pretty well symbolized by the fact that I am a reasonably organized person who tries to keep track of his emails and correspondence. However, I appear to be somehow cursed to regularly have my mailspool and paper files blown away/deleted/thrown out beyond recovery.

    Know what? Who cares. If anyone wants something from you, they'll get back to you! As a fairly intelligent person, I trust myself to remember and prioritize the really important tasks, and to do these professionally and on time. Plus, as an IT guy you can generally get away with it, since most of the "fuzzies" still perceive "us" as brilliant, introverted, chaotic weirdos, whose occasional lapses in organization can be excused as long as stuff works.

    For all those of you who're stressed, I highly recommend this sort of "accidental" catharsis from time to time--it really lets you giggle a little bit about the suits throwing buzzwords around and trying to whip you into a frothing stress.

  • by The Queen ( 56621 ) on Friday October 13, 2000 @03:33AM (#709500) Homepage
    I just have to ask: after generations of worker drones saying, "I work a shit job to feed my kids" do you ever stop to think that your kids won't be doing anything that matters, either? Maybe yours will be the lucky one in a million that strikes it rich or discovers a cure for cancer, but statistically you are working your fingers to the bone so that your offspring can grow up and do the EXACT SAME THING.

    With that in mind, would you try harder to follow your dreams if you never had kids? Or would you still be working 9 to 5? Why?

    The Divine Creatrix in a Mortal Shell that stays Crunchy in Milk
  • by JanKotz ( 228776 ) on Friday October 13, 2000 @03:35AM (#709502)
    If you really want to get into cube warfare, you have to try this prank [home.net] while your victim is away.
    --
  • by g_mcbay ( 201099 ) on Friday October 13, 2000 @12:13AM (#709503)
    Tell a minor who was stuck in a mineshaft for a week after the ceiling collapsed about the "stress" you suffer, and they'll laugh at you.

    What would a minor be doing working in a mineshaft? Don't they have labor laws against that sort of thing?

  • 10 months ago a large part of the big people on my project quit. Orginially I thought I would have to work harder (or quit) to pick up the slack, but now I see that I only have to work harder to clean up the mess they left orginialy.

    To be fair to those who left the mess, they were sheilding me from upper management that was incompitent. When several of them turned in their resignation in the same week it got the CEOs attention, the management who was causing the problem was forced to resign, and things have been looking up since, though until a couple months ago it SEEMed they were worse.

    In other words if you leave you can force them to see the problems they should fix. So as a junior technical person I beg of you quit for my sake. The rest of us are better off in the long run when you leave. Not always of course, but if you can't fix the problem at least expose it.

  • Queen V seems to regard people as procreating rather mindlessly

    Ack! No, I don't think that's what I said (or meant). I simply wonder, based on what the previous previous previous etc. poster said about raising kids being the reason he worked a job he may or may not love, whether raising kids IS a good enough reason to labor and toil and sacrifice, when your kids may only ever grow up to throw their lives away for kids of their own, ad infinitum. Don't get me wrong, you guys, I'm glad my parents wanted me, okay? ;-)

    The Divine Creatrix in a Mortal Shell that stays Crunchy in Milk
  • Many of my wife's friends suffer from this. They're mainly housewives, and basically, their best work is undone again and again, daily. Very discouraging. But it keeps the flower-industry going. . .

God doesn't play dice. -- Albert Einstein

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