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Communications Hardware

More Exploding Cellphones In The News 328

adityapandey writes "It's happened again. Yahoo News has another story on exploding cellphones. Most of these mishaps are blamed on counterfeit batteries and chargers. Recently, Kyocera recalled about 40,000 cellphones for free replacement, because of batteries overheating and venting superheated gases. Yet, cellphone makers claim that such incidents are too rare to care about. Shouldn't cellphone companies be making people aware of the hazards of usage?"
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More Exploding Cellphones In The News

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  • Re:answer in short (Score:1, Insightful)

    by Anonymous Coward on Wednesday November 24, 2004 @10:55AM (#10908909)
    And they do, they're in the big thick manuals that come with phones that no one thinks they need to read.
  • Driving (Score:5, Insightful)

    by Anonymous Coward on Wednesday November 24, 2004 @10:58AM (#10908930)
    I'd be a lot more afraid of getting run over by a cell phone talkin' driver than my own cell phone exploding...
  • Why is it... (Score:3, Insightful)

    by automag ( 834164 ) * on Wednesday November 24, 2004 @10:58AM (#10908933)
    ...that such recalls must necessarily result in a ton of negative publicity for the company recalling the product with... ummm... 'challenges'?

    Seems to me that there's no better way to ensure that companies will do all they can to cover up the problems with their products when they know that any admittal of problems is only going to cause negative publicity, lawsuits, etc.

  • What??? (Score:5, Insightful)

    by isa-kuruption ( 317695 ) <kuruption@NoSPam.kuruption.net> on Wednesday November 24, 2004 @10:58AM (#10908934) Homepage
    Most of these mishaps are blamed on counterfeit batteries and chargers.
    and then...
    Shouldn't cellphone companies be making people aware of the hazards of usage?

    So you want cellphone companies to tell you to not buy batteries off of ebay, but only one of their batteries from one of their approved resellers? And then you'll be complaining about unfair business practices, how they are trying to monopolize the battery business, etc etc.
  • not a huge deal (Score:2, Insightful)

    by Anonymous Coward on Wednesday November 24, 2004 @10:58AM (#10908938)
    Cell phone companies already warn against using third party batteries which are often substandardly made. The risk is even greater with regards to Lithium Ion and Lithium Polymer batteries which require additional protection circuitry to prevent overheading / overcharging. Poorly made knockoffs often do not have these safety mechanisms or are not properly compatible with the power management subsystem in the mobiles.

    Not much to see here, don't buy shoddy accessories.
  • it IS too rare (Score:3, Insightful)

    by doowy ( 241688 ) on Wednesday November 24, 2004 @11:00AM (#10908953) Homepage
    Now, don't get me wrong, I feel bad for anyone who put a burning hot device up against their face, but 83 people?

    83 reports of this in the past 2 years - out of what, 100,000,000 cell-phone users? That's is extremley rare.

    I'm not saying such a problem should be ignored, but you can't expect anyone to prioritize it when occurences are so rare.

    and how many of the 83 reports of 'exploding batteries' were due to misuse? "the box didn't say I couldn't put my phone in the microwave"
  • by Oddly_Drac ( 625066 ) on Wednesday November 24, 2004 @11:00AM (#10908954)
    "To me, this is way within acceptable margin of error or uncontrollability."

    Until your mom's hair catches fire.

    "It is a shame, and I am sure it is painful for the people and i do feel bad, but lets not get out of hand with this."

    Dunno where you're from, but such items come with warranties about being free from defects, and electrical items that catch fire could be considered defective. Are you this lacksadaisical about anything you buy?

  • Boo! hiss! boo! (Score:5, Insightful)

    by dave420 ( 699308 ) on Wednesday November 24, 2004 @11:01AM (#10908960)
    It's funny, as most people here get all pissy when Nokia introduces protection for their phones by allowing nokia-only batteries to be used. Guess what? It's for this exact thing. Nokia can't rate every battery each company comes out with for their phones, yet if one blows up, it's the phone manufacturer (not the battery manufacturer) who gets the bad press. It's protecting their business, pure and simple. :)
  • Comment removed (Score:3, Insightful)

    by account_deleted ( 4530225 ) on Wednesday November 24, 2004 @11:04AM (#10908992)
    Comment removed based on user account deletion
  • Re:answer in short (Score:5, Insightful)

    by Phisbut ( 761268 ) on Wednesday November 24, 2004 @11:14AM (#10909068)
    we should probably have warnings on powder blue crayons too. cause god know how bad it is when one of those gets jammed up your nose

    Common sense (although many consumers lack it) lets you know that jamming a crayon up your nose is asking for trouble. However, even with common sense, you wouldn't expect a cell phone to explode. You bought a tool that lets you speak with people from far away, not a stick of dynamite.

    Consumers are indeed jaded enough by the warnings of "do not cram this up your butt" and the like, and since most of these stupid warnings are for inappropriate use of the object, they shouldn't even be there. There should be a law against plain stupidity, and lawsuits because "the manual didn't say I shouldn't jump out the window with this pillow" should never deserve to be heard... only in America can the stupid hope for a better life.

    Now, when the hazard comes from regular use of the item, like... talking on your cell phone, well if said phone can explode, or "vent superheated gases" on me, I think I would like to know.

  • by fracai ( 796392 ) on Wednesday November 24, 2004 @11:20AM (#10909116)
    "A new car built by my company leaves somewhere traveling at 60 miles per hour. The rear differential locks up. The car crashes and burns with everyone trapped inside. Now, should we initiate a recall? Take the number of vehicles in the field (A) multiply it by the probable rate of failure (B) then multiply the result by the average out of court settlement (C). A times B times C equals X. If X is less than the cost of the recall, we don't do one."

    It all comes down to money.
    Personally, the low number of incidents does make this pretty insignificant.
  • by HoldenCaulfield ( 25660 ) on Wednesday November 24, 2004 @11:20AM (#10909121) Journal
    Okay, so let's say my mother's hair catches fire. While I don't expect everyone to respond the same way, I'm not going to think because the odds somehow were against my mother that the cell company is suddenly evil. Would I hope that the company would do the right thing and cover any damages/medical? Sure.

    The grandparent mentioned the odds are something like 1 out of 2 million. Would you prefer the cell companies re-engineer their batteries, perhaps resulting in bulkier or more expensive phones? At some point, the investment isn't worth the return . . . much like the scene in Fight Club where they're discussing that it's cheaper to deal with the defects than to do recalls . . .
  • by Archangel_Azazel ( 707030 ) on Wednesday November 24, 2004 @11:21AM (#10909129) Homepage Journal
    Seriously, you take a risk walking outside everyday. Who knows, there's an infintesimal chance you could be hit by a stray meteor...

    Yes, things come with warranties about being free from defects, but should we REALLY be THAT concerned about something with such a low failure rate? If that were the case, then just sign up for a padded room with a lock in it, it's pretty much the only place you'll be anywhere near safe...both from yourself and others. Of course...you might rip out the padding and try and eat it.....

  • by adamh526 ( 725423 ) on Wednesday November 24, 2004 @11:25AM (#10909155)
    Lightning kills about 100 people in the U.S. each year. [thecomputerwizard.biz]

    Lightning injures about 1000 people in the U.S. each year. [thecomputerwizard.biz]

    The government should be sued for providing us parks to walk through while outside. That's dangerous.
  • by Anonymous Coward on Wednesday November 24, 2004 @11:37AM (#10909260)
    I recently found a new battery for my Motorola, after searching for several weeks. I am in the UK btw. No doubt it's a "counterfeit", but I am pleased to find one of any sort.

    "Car Phone Warehouse" at Bristol Cribbs Causeway is listed on the Motorola Web site as one of their Agents. When I asked them for a new battery they treated me as crazy. I asked therefore what was meant by their being a Motorola "agent", and they said their workshop could provide "spares" but the battery was a "consumable", not a "spare"! And they did not keep "consumables" for my phone because it had been discontinued for over a year. I said it was precisely because the phone was that old that the battery needed replacing, all the more reason why they should sell them.

    Several other shops found batteries under the counter that were almost but not quite the same size, shape, and contact layout. Every model of phone seems to have different battery. Why can't there be standardisation?

    I was persistent, but most users must sling their phone when the battery is clapped. So much for environmental responsibility.
  • by kfg ( 145172 ) on Wednesday November 24, 2004 @11:38AM (#10909266)
    . . .electrical items that catch fire could be considered defective. Are you this lacksadaisical about anything you buy?

    And yet a candle that doesn't catch fire could be considered defective. A candle that isn't defective can burn your house down (or your mom's hair off) even when used as directed. Damned if I'd let my mom buy one of those things, but I can't believe she'd be so lackadaisical as to actually do so.

    Dude, all electrical devices carry a certain risk of fire, your house for instance (yes, your house is most likely an electrical device). I wouldn't go to sleep tonight if I were you. Houses catch fire from inside the walls all the time.

    If the odds of it happening to me are lower than being hit by an asteroid, well, I'll take whatever precautions seem warrented, like feeling the charger/battery the first couple times I use it to see if it's overheating, but no, I'm not going to worry about it much. That way lies madness.

    . . .such items come with warranties about being free from defects. . .

    Warranties do not actually certify that any particular item is defect free. This isn't possible in this particular universe. There is always a risk factor involved. In fact, ironically, that's why products come with "guaruntees," because they can't actually give you one that it won't fail, but can guaruntee that some particular, but as yet unidentified, unit will fail.

    What they can do is give you compensation in the event of failure, which is the sole function of a warranty.

    If you really think they're there to protect you from harm you need to do a good deal more thinking about the nature of risk, which is not a bad idea in general anyway, and you look like you could use it.

    KFG
  • Iraqi Civilians (Score:2, Insightful)

    by cdrguru ( 88047 ) on Wednesday November 24, 2004 @11:47AM (#10909340) Homepage
    OK, let's assume for the sake of argument that the majority of the US is composed of evil people that simply want to kill others for sport, fun and to steal their possessions. Everybody is fair game in the whole world (outside of the US) and if you don't stop us, we're going to kill everyone else. Is that what you really think?

    If you believe that some small fraction of the Iraqi population is just trying to defend their homes from ruthless invaders, well, what about the rest of the people there? Why isn't this resistance universal? How come there are so few "defending" and why do they kill other Iraqi civilians while "defending" their homes?

    How about there is a small fraction of the population that wants to oppress the others and don't care if some of those others get killed in the process. They have been in power for 40 years or so because we put them there and it is about time we cleaned up our mess. The US is finally taking responsibility for putting a madman in power in Iraq and stomping out his fellow travelers that had a piece of the action before.

    As to Iraq threatening people, sure - while the sanctions were in place they were shooting at US and UK planes patrolling the no-fly zone. They had lots of preparations for the sanctions being over with and lots of folks in EU ready and willing to sell them all sorts of weapons and chemicals to wreak havoc on Israel and their other neighbors. Threats? No, of course you are correct - Iraq was no threat to the US as long as we don't trade with anybody and keep on our side of the oceans. That might be the better solution, but I don't see it getting implemented anytime soon. So, yes, they were a threat to the stability of the region and to the credibility of the UN.

  • by kfg ( 145172 ) on Wednesday November 24, 2004 @01:14PM (#10909991)
    . . . you'd have to be in space to get hit by an asteroid.

    I am in space. So are you. So are asteroids, some of which could be both resting on what's left of you and your living room and in outer space at one and the same time! Frickin' awesome, ain't it?

    The sky is falling on me [bbc.co.uk]

    I've never heard of anyone getting hit by a meteorite

    And now you have. It happens. And it's far more likely that your house (with you in it) will get hit by one. That happens comparitively often. Shit's falling out of the sky all the time. Not having heard of something is sometimes a sign of ignorance, not a sign that it doesn't happen.

    By the way, the odds of getting hit by an asteroid have been calculated at 1 in 20,000.

    . . .the story mentions 83 people have had cell phones explode. Hardly the same level of risk.

    Exactly. That's roughly 1 in 2,000,000. And only a few of those people suffered any injury, since the risk of it happening to explode while it's on your person is even smaller, and even smaller while actually holding it to your ear.

    And how many cars have caught fire today alone? I'm sorry, but if you're plummeting down the highway in a ton and a half projectile gas bomb and worrying about your cell phone exploding I'm going to persist in thinking you have a problem with risk assessment.

    Ah, but what if it happened to someone I knew?

    Well, a dear, dear friend of mine actually died by falling down stairs. I miss her terribly. I'm not any more afraid of stairs than I was before, as the odds of my dying by falling down stairs remain equally low now as they did before.

    Another friend died, at 33 years old, because a bit of her brain just kinda exploded one day. As it turns out brains don't have any kind of warranty at all. More people die from this than have cell phones explode (none of whom have died).

    I'm afraid I'm so lackadaisical about the condition of my brain that I really don't even think about it much, even after suffering such a loss of friendship.

    KFG

  • by _randy_64 ( 457225 ) on Wednesday November 24, 2004 @01:48PM (#10910448)
    Without harming the user, of course!

    But I am just SO tired of cell phones. People want to drive while they talk on them, but they really can't - swerving, slowing down in traffic, whatever - dangerous and a pain in the ass. Not to mention the way the signal drops out, no matter what the user is doing. I am SO tired of talking to people on their cell phones and losing the connection, or one of us not being able to hear the other.

    We got along before we had cellphones, I really think we could continue to. Personally I don't want to have people being able to contact me every moment of the day, nor do I need to take it into the grocery store to send my wife a picture of the damn steaks I want to buy. For some people they are literally life savers, but for the most part they are intrusive and rude - as are the people who use them everywhere.

    Cell phones, just say NO!

  • Re:Iraqi Civilians (Score:3, Insightful)

    by Macgruder ( 127971 ) <chandies.william ... m ['ail' in gap]> on Wednesday November 24, 2004 @02:32PM (#10910928)
    Well, I would only want to point out that the US didn't put a known madmen / dictator in power... He kind of became that way after he was set up.

    From that POV, the USA had every right to take him down, since he backstabbed them and turned to the 'dark side'.

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