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VoIP Backlash From Phone Companies 281

denis-The-menace writes "An article from the online edition of IEEE Spectrum says phone companies in France, Germany, Egypt and Saudi Arabia have announced they will block VoIP calls on their networks. Using new software from Narus Inc., the carriers can detect data packets belonging to VoIP applications and block the calls. Gotta love Ma Bell." From the article: "Narus's software does far more than just frustrate Skype users. It can also diagnose, and react to, denial-of-service attacks and dangerous viruses and worms as they wiggle through a network. It makes possible digital wiretaps, a capability that carriers are required by law to have. However, these positive applications for Narus's software may not be enough to make Internet users warm to its use. 'Protecting its network is a legitimate thing for a carrier to do ... But it's another thing for a Comcast to charge more if I use my own TiVo instead of the personal video recorder they provide, or for Time Warner, which owns CNN, to charge a premium if I want to watch Fox News on my computer.'"
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VoIP Backlash From Phone Companies

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  • by cagle_.25 ( 715952 ) on Friday October 21, 2005 @05:32PM (#13848156) Journal
    Heh ... I couldn't even RTFA with 0 comments posted. *Sigh*.

    Question for the knowledgeable: could VOIP companies invoke the WTO for anti-competitive practices?

  • by markana ( 152984 ) on Friday October 21, 2005 @05:34PM (#13848175)
    As if it wasn't on the way anyway...

    The carriers will then have a choice: let the encrypted traffic through, or restrict their customer's Internet use to only approved (and monitored) traffic.

    It will be interesting to see which option various countries choose...
  • by RentonSentinel ( 906700 ) on Friday October 21, 2005 @05:35PM (#13848179) Journal
    The U.N. is comprised of many of these repressive anti-freedom regimes. Thankfully, they only control what happens within their borders.

    To all slashdotters who want U.N. control of the internet- behold, internationalization and diversity prove inferior to plain old fashioned American ideals yet again.

  • Good bye ma bell (Score:3, Insightful)

    by canuck57 ( 662392 ) on Friday October 21, 2005 @05:39PM (#13848215)

    They have been ripping us off for years because of their monopoly. Now they must compete or dye. Me, I already don't use the local telco and haven't looked back.

    Good bye ma bell.... don't need you.

  • by Gothmolly ( 148874 ) on Friday October 21, 2005 @05:39PM (#13848220)
    For instance, Cox Cable @Home explicitly says "No VPNs", but many users do anyway. It would be a simple matter for them to block IPSec traffic, or even regular UDP/500 traffic. (yes, there are SSL VPNs, blah blah blah). And you couldn't complain, because you signed the contract.

    In other countries, not even Soviet Russia, there are State-owned Telcos, which have implicit or explicit Terms of Service. I'm sure the Telco in Saudi Arabia says things like "no porn, no homosexual activity, nothing critical of Islam" etc. They ALSO probably say "no VoIP".

    Don't like it? Don't use the service... oh wait, you have to, because its a State owned monopoly. Oh well, strive for political change then.
  • by Edmund Blackadder ( 559735 ) on Friday October 21, 2005 @05:40PM (#13848239)
    The thing is, if you decide to ban encrypted traffic, you may as well say goodbye to internet commerce. All on-line purchases are done trough secure connections. I don't think any western country is going to ban encrypted traffic anytime soon. Online sellers are well established and they won't let it happen.
  • by IgnoramusMaximus ( 692000 ) on Friday October 21, 2005 @05:48PM (#13848317)
    To all slashdotters who want U.N. control of the internet- behold, internationalization and diversity prove inferior to plain old fashioned American ideals yet again.

    What the fuck are you on about? These are foreign corporations that want to screw all the consumers, as usual, and as pioneered by the, oh-so-democratically great US corporations. It is the corporations which are the enemy here and the UN has absolutely nothing whatsoever to do with this. Furthermore, corporate sponsored entities, the WTO and WIPO do have everything to do with this, and yet, somehow, I do see brainwashed tools shreeking at the top of their lungs about the UN and not them.

    It is a democratic duty of every citizen of any democratic nation, be it US, Canada, France, Germany or any other to oppose corporatists at every turn, because corporatism and democracy are mutually exclusive.

  • by shutdown -p now ( 807394 ) on Friday October 21, 2005 @05:55PM (#13848379) Journal
    I thought all of the phone companies qualify as common carriers and are not responsible for whats on their networks because they can't and shouldn't control it ...
    ... , in the United States of America.
  • by shakah ( 78118 ) on Friday October 21, 2005 @05:58PM (#13848409)
    Skype is encrypted...
    It still uses RTP as the protocol though, doesn't it? Though the payload may be encrypted, the packets are probably easily identified by that protocol.

    A more insidious approach would be for the ISP to "traffic shape" and drop every nth RTP packet -- it wouldn't take much to degrade voice quality.

  • by SuperKendall ( 25149 ) * on Friday October 21, 2005 @06:04PM (#13848452)
    If they increase latency, online games start to suffer - and if Microsoft finds out it is happening they bring down the mightly legal hammer.

    But I really don't think the cable companies are sophisticaed enough to pull this out wihtout breaking other things as well.
  • by ahillen ( 45680 ) on Friday October 21, 2005 @06:04PM (#13848454)
    The U.N. is comprised of many of these repressive anti-freedom regimes.

    Well, at least as far as Germany and France are concerned, the "regimes" mentionend in the article are Vodafone and SFR, both cell phone providers. I can asure you that neither of them is member of the UN.
  • by Loonacy ( 459630 ) on Friday October 21, 2005 @06:04PM (#13848455)
    would result in the ISP/Telco blocking legitimate users as well

    Are you suggesting that VOIP isn't legitimate?
  • by dslauson ( 914147 ) on Friday October 21, 2005 @06:13PM (#13848533) Journal
    The only phone service in my house is Vonage. If my ISP were to try to block or restrict that, you'd better believe I wouldn't be switching over to their phone service. I'd be getting a new ISP.

    So, if it's an all (buy their phone service AND their internet access) or nothing kind of thing, from me they'll get nothing.
  • by gmack ( 197796 ) <gmack@noSpAM.innerfire.net> on Friday October 21, 2005 @06:15PM (#13848548) Homepage Journal
    How sad... If they only dropped their long distance rates people wouldn't care about "digital phone". I don't see what difference the underlying medium makes to their costs at all. Meanwhile primus has introduced a new long distance package that's as cheap as vonage. I can have primus phone service and unlimited North american long distance for $53 CDN so why exactly do I need a VOIP service on top of that? $53 - $27 for the phone service makes the long distance portion of that $26. Vonage charges $39.99 for something of lower quality. I'm seriously considering it.
  • steganography (Score:3, Insightful)

    by MoFoQ ( 584566 ) on Friday October 21, 2005 @06:15PM (#13848551)
    This will probably lead to some sort of packet steganography and encryption which will make digital taps harder to do and "the terrorists will win."

    Of course, spoofing the packets to look like non-VoIP packets might be a workaround.

    It's all a cat-and-mouse game until someone files a lawsuit.
  • by Anonymous Writer ( 746272 ) on Friday October 21, 2005 @06:23PM (#13848611)

    FTA...

    "But there's nothing that keeps a carrier in the United States from introducing jitter, so the quality of the conversation isn't good," Thomas says. "So the user will either pay for the carrier's voice-over-Internet application, which brings revenue to the carrier, or pay the carrier for a premium service that allows Skype use to continue. You can deteriorate the service, introduce latency [audible delays in hearing the other end of the line], and also offer a premium to improve it."

    Couldn't the FCC requirements [slashdot.org] that VoIP provide access to 911 emergency services be used as a legal precedent against carriers from degrading VoIP services in the US? If Vonage got in trouble [slashdot.org] for it, then any company that interferes with the call should be liable as well. Even if it isn't outright blocking the call, artificially deteriorating the quality could prevent proper communication in an emergency and endanger lives. Even jitter and latency in the call could possibly mean the difference between life and death in a critical situation.

  • by bahwi ( 43111 ) on Friday October 21, 2005 @06:34PM (#13848698)
    "Better to loose business to yourself than to somebody else."

    Damn right. Adapt or Die.

    Or, you know, lobby yourself into immortality, but that only means a slower, prolonged death.
  • Good question (Score:3, Insightful)

    by Penguinoflight ( 517245 ) on Friday October 21, 2005 @06:39PM (#13848742) Journal
    I think this is the better answer to the overall problem. When you pay for a phone line to your house, you buy it so people can call you. When the phone companies implement a POTS (T is optional in this case) they are supposed to accept calls. My guess is that a consumer group should go after companies that use this software feature, backed by users of said companies.

    "I guess this is illegal in my country (Brasil)."
    Funny thing about the law, that usually doesn't matter. Also think about the how much laws can change from country to country, even when they share borders (Canada and U.S. rules about TV rebroadcasting come to mind). In the case of TV rebroadcasting Canada shut down a lot of internet rebroadcasts just because the US government (backed by media companies) strong armed them.

    This is one of those problems that theoretically shouldn't be completely fixable, but everyone knows that it is from past experiences.
  • by werelnon ( 864688 ) on Friday October 21, 2005 @06:43PM (#13848776) Homepage
    A much better strategy was already covered [slashdot.org] by slashdot a few months ago. The telcos just need to make other VoIP solutions suck, via COS (Class of Service). Then no one can get mad at them and they can roll out their own high quality VoIP solution.

    --
    The Switchboard [theswitchboard.ca] - the free browser based internet phone
  • by ahillen ( 45680 ) on Friday October 21, 2005 @07:00PM (#13848900)
    Please bear in mind that Germany, France, et al. are the same countries that are trying, through the UN, to forcibly take control of the internet's root servers.

    To forcibly take control? They are questioning the status quo and are trying to persuade the world that it should be handled differently. It is their right to do this, and there is no force involved.

    Also, please note that the article has nothing to do with the states of France and Germany. It mentions two cell phone companies, SFR and Vodafone, which apparently decided to block VoIP on their respective networks.
  • by IgnoramusMaximus ( 692000 ) on Friday October 21, 2005 @07:14PM (#13849015)
    Huh? Care to explain how THAT follows?

    It is rather simple: The stated and exclusive purpose of a corporation is to generate profit. The optimal condition to generate maximum profit is a government-protected monopoly. Therefore most corporations, once they reach certain size, actively work to undermine democratic processes, by attempting to lobby, bribe politicians and influence public opinion via affiliated media in order to fulfill their purpose to its full extent. Furthermore, once a corporation unduly grows in size, via acquisitions and mergers, with each expansion it becomes less and less a construct of a free market and more and more an ingredient of an oligarchy, as at each stage of consolidation the overall level of free market competition is lessened. The optimal political system for these corporations, once they are large enough, is fascism. Today, some corporations have accumulated more wealth and power then entire nations.

    All of the above, combined, simply means that the purposes of corporations are at odds of those of cirizenry. The capitalist free market as well as the democratic societies in general are simply not equipped to deal with artificial "persons" of immesurable power and wealth, rivalling those of the representative governments. Corporations were never intended to be this way, nor does Adam Smith's theory take their existence properly into account as his was a theory of socially beneficial side-effects of personal greed aided by inventiveness to be aggressively and efficiently counter-balanced by competition. Thus large (especially multi-national) corporations are contrary to both the democratic credo of representative govenance and capitalist marketplace. Thereofre it is a duty of every believer in democracy and personal freedoms to oppose those who believe in governance by corproations for corporations and to insist that severe limits and restrictions be placed on the size and political activities of corporations. As corporatists believe the exact opposite, it is therefore a duty of every democratically oriented citizen of every country to oppose corporatists.

    Is this the amusing explanation you wanted?

  • Re:Thank you (Score:4, Insightful)

    by gregmac ( 629064 ) on Friday October 21, 2005 @08:22PM (#13849493) Homepage
    One of the first things they could do to prevent migration to VoIP is to include all the extra features like caller ID and other value added features in with basic phone service. VoIP is the future of telecommunications. It runs on data networks, and we all know data networks aren't going away anytime soon.

    That is definately a good idea. Another would be to reduce or remove long-distance charges. Although there are various companies that charge lower long distance (many I'm sure using Voip), this needs to be much more widespread. I don't know how long-distance charging works, but it needs to be much more like how tier-1 ISPs peer for free with each other. If it already is, then it's just pure profit for them.. so they'll have to be willing to take a cut in that profit to prevent losing it altogher.

    What would be even better would be to blur the line between VoIP and POTS. Provide digital service (even voip) right from the CO, then throw it on the TDM network. Provide some of the benefits of VoIP (multiple concurrent calls, digital signalling (ie, instant caller id)) without the problems that VoIP has on the internet (latency, outages).

    At my small business, we use VoIP internally for our phone system, but also as a backup line. We have 3 voice POTS lines, which all hunt from our main number. The last one hunts to a VoIP 'wholesale' (no voicemail, call waiting, etc services -- our phone system does that stuff) number, where we can accept as many calls as we have bandwidth (and we have a decent chunk of bandwidth). We also use the VoIP line for outgoing long-distance calls, or if the POTS lines are all used up. This effectively gives us "unlimited" call handling capability, for much much much less than it would cost to have 3 or 6 or 10 more phone lines. We just pay a littler over a cent a minute, plus a couple dollars a month for a DID (local phone number). The phone companies have a way to go before they're going to be able to match that and that's probably what has them scared.

    Of course, blocking VoIP seems very dumb. If my ISP was my phone company, and they blocked my VoIP calls, my response would be to get a new ISP -- not say "oh well, I guess I'll just pay more for a less-capable analog phone line". Not only are they driving away voice customers, but they're driving away their internet customers as well.
  • MOD PARENT UP! (Score:2, Insightful)

    by Stephen Ma ( 163056 ) on Friday October 21, 2005 @08:46PM (#13849638)
    One of the clearest and most insightful articles I have read on /. in a long while. Wish I had mod points today.
  • by Nethemas the Great ( 909900 ) on Saturday October 22, 2005 @01:16AM (#13850808)
    Don't be so certain. The US is typically considered the "land of the free" usually more so than the EU, our FCC doesn't seem to interested in anything other than monopolies. Clear Channel, and AOL Time Warner comes to mind... We're all still crossing our fingers on the software patent thing, but the longer things go the more obvious it is that the "free and open" people are going to get nailed up the arse by corporate $$$ on Capital Hill and in the courts.

    If this keeps up I'm moving to some nice asian nation where tech runs free.

    --Neth
  • by ahillen ( 45680 ) on Saturday October 22, 2005 @05:54AM (#13851492)
    Sooo...

    You don't like the way things are handeled and you:

    Option A: just do it your own way, without talking to the others involved, risking to break a lot of things. "Who cares, I do what I want to do..."

    Option B: Start a discussion about what you don't like, trying to convince as many of the others involved as possible that the current system needs in your opinion to be reformed.

    What you are essentially saying that one should go with option A, because B just shows how much you hate the others? Strange thinking...

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