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Communications Technology

Admission Tickets as Text Messages 244

lee1 writes to tell us that InfoWorld is reporting that Smartmachine and their partner Skidata have developed a new way to allow customers to purchase and receive tickets to events. The new ticketing system allows users to "have a ticket sent to their mobile phone via SMS (Short Message Service) in the form of a 2D (two-dimensional) bar code. At the gate, they slide their mobile phone display showing the bar code by a bar code reader." The new technology also claims to help combat the counterfeit, pilferage, and repeat use that can be such a problem for paper tickets.
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Admission Tickets as Text Messages

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  • by Kittyflipping ( 840166 ) * on Wednesday January 18, 2006 @03:54PM (#14502877) Homepage
    themselves! And to add value to the consumer, they will (automatically) sign you up for text messages about upcoming events that may be (but probably aren't) of interest to you! Sorry for the cynicism, but I haven't found ticketing agencies to be all that honest (e.g. Fandango signed me up for a subscription to a 3rd party children's website because I clicked on an ad for a few bucks off my purchase. I read the ad and closed it; it wasn't anything I was interested in because I didn't have kids. Unbeknownst to me, Fandango had sent my credit card information to this site and signed me up!)
  • Plan B (Score:5, Insightful)

    by biocute ( 936687 ) on Wednesday January 18, 2006 @03:54PM (#14502889)
    I sure hope they have taken into account for SMS delay, SMS MIA, deleted SMS, lost mobile phone, hacked/guessed barcode and whatnot. In short, is there a Plan B when someone lost this eTicket, or a cracker guessed/keygened a barcode and used it before the real owner did?

    Paperless ticketing, while important, will only cause monetary loss, imagine if a country is crazy enough to adapt paperless voting where voters don't get a "vote receipt" in case something or someone messed up the results.
  • by east coast ( 590680 ) on Wednesday January 18, 2006 @03:56PM (#14502918)
    How will I save my ticket stub for my collection? Ticket stubs are badges of honor among certain fans.
  • Re:Plan B (Score:5, Insightful)

    by SanityInAnarchy ( 655584 ) <ninja@slaphack.com> on Wednesday January 18, 2006 @03:57PM (#14502930) Journal
    Hmm, why would the barcode need to be hacked/guessed? Why not just pull it straight out of the air? Or is SMS more secure than I thought?

    imagine if a country is crazy enough to adapt paperless voting where voters don't get a "vote receipt" in case something or someone messed up the results.

    What, you mean like the US of A?
  • And... (Score:3, Insightful)

    by Poromenos1 ( 830658 ) on Wednesday January 18, 2006 @03:59PM (#14502954) Homepage
    What happens if you accidentally delete the message (some phones delete messages if you remove the battery or whatever)? Can they resend it to you, or are you SOL?

    P.S. You can order seats here in Greece too, in large multiplexes.
  • by truthsearch ( 249536 ) on Wednesday January 18, 2006 @04:02PM (#14502997) Homepage Journal
    Right, cause no one can figure out how to get a phone to draw a bar code except this company...

    They can counterfeit a barcode on a ticket to get into Madison Square Garden. They can most certainly figure out how to draw the image on a phone's screen.
  • Excellent... (Score:2, Insightful)

    by Sgt_Jake ( 659140 ) on Wednesday January 18, 2006 @04:02PM (#14503003) Journal
    Now we can further separate the technocracy from the unwashed masses who don't have cell phones or know how to use them. Holding the population in thrall is becoming easier every day...
  • by east coast ( 590680 ) on Wednesday January 18, 2006 @04:04PM (#14503018)
    Sorry for the cynicism

    I doubt few would disagree with you... Look at ticketmaster. The last time I bought a ticket via TM I was charged somewhere about 8 USD for a "convience fee". I bought the ticket online and picked the ticket up at the box office. So what's the convience? The fact that I did my own order entry and seating research instead of tying up one of their customer services sales reps on the phone for 15 minutes on an 800 number? The fact that they didn't have to put the ticket in an envelope and mail it to me? I SAVED them money by doing my business on the internet and still I got smacked with a fee as if doing things on my own is somehow easier....

    Wait, yeah, considering the level of competence of the average sales rep, I guess it was more convient.
  • by MonkeyCookie ( 657433 ) on Wednesday January 18, 2006 @04:07PM (#14503056)
    If the turnaround time is quick enough, I imagine that some individuals might only pay for tickets via SMS when they see the ticket controller coming towards them and ride free the rest of the time.
  • by neoshmengi ( 466784 ) on Wednesday January 18, 2006 @04:09PM (#14503081) Journal
    Cell phones are unbelievably ubiquitous in Korea. Old people have them, elementary kids have them, I've even seen homeless people with them. I never met anybody in Korea who didn't have a cell phone. It has become a way of life.

    That being said, I would image that younger people are more likely to use the service.
  • Re:Plan B (Score:3, Insightful)

    by op12 ( 830015 ) on Wednesday January 18, 2006 @04:17PM (#14503193) Homepage
    Not to mention with so many cellphones with cameras, would it be that hard to take a picture of someone else's barcode?
  • Re:Plan B (Score:5, Insightful)

    by aonaran ( 15651 ) on Wednesday January 18, 2006 @04:24PM (#14503279) Homepage
    Wow, if ticket takers are willing to accept a barcode displayed on an LCD I imagine that it'll only be a matter of tiem till someone writes a Java phone program that quickly cycles through a bunch of random barcode numbers till it hits on one that the system accepts.

    You'd probably have several seconds to do it before the person scanning it gives up trying to scan the "bad phone display" and tries another way to verify the ticket.
  • by CaptainZapp ( 182233 ) * on Wednesday January 18, 2006 @04:47PM (#14503562) Homepage
    Those geezers and geezettes came up with such a brilliant scheme via MMS ticket and are wondering now, why they sold a whopping 3000 as opposed to the 8 million paper tickets they sold in the same time period. Let me explain the procedure:

    Step 1 : You sign up for the service

    Step 2 : You call a toll ladden phone # and order your MMS ticket
    Step 3 : You receive your MMS ticket for exactly the same price as if you would have bothered an official ticket seller

    If you are missing an option to order your ticket via a web site free of charge you are probably not alone.

    Those blitzes of brilliance with which marketing bozos can come up with truely mystify me at times.

  • Re:SMS? (Score:3, Insightful)

    by drinkypoo ( 153816 ) <drink@hyperlogos.org> on Wednesday January 18, 2006 @05:17PM (#14503914) Homepage Journal
    You can send SMS via TCP/IP over GPRS. If you have internet but not SMS you can reconfigure your phone to do this, and save a bundle.
  • New way to scalp (Score:1, Insightful)

    by Anonymous Coward on Wednesday January 18, 2006 @05:25PM (#14504016)
    Now the scalpers will just have a bag of prepaid phones that you buy with the text message on it. So the cost of buying scalped tickets will go up.

    Pilferage? Great now instead of losing a ticket, I lose my cellphone which has my contacts, calendars, and messages in it.

  • by TechnoCarl ( 947044 ) on Wednesday January 18, 2006 @08:15PM (#14505374)
    Bar codes seem like techo-glitz rather than the most practical solution,
    plus creates equipment limitations on customers.

    Why not just use the credit card used for purchase as the "ticket"? The
    confirmation code for the credit card transaction is the e-ticket ID.
    Alternatively, use a driver's license or other ID. Just swipe the card,
    and possibly check the physical card. Radio linked portable equipment with
    card reader, keypad, and receipt printer already exists.

    One could buy an e-ticket by phone, SMS, https, etc-- it doesn't matter.

    If all electronics fails, a non bar code also works with a faxed paper list and pen to cross off admissions. Someone too cheap to buy the scanners
    can use the fax method.

    Yes, there is the possibilty of credit card fraud, but no other than normal
    usage. Adding a smartcard chip to the credit card would be the best technical
    solution to fraud by copying the card numbers.

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