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Google Businesses The Internet

Can We Trust Google? 239

theodp writes "Google worries go mainstream this week in TIME's cover story, Can We Trust Google With Our Secrets? Touted as an 'inside look' at how success has changed Larry and Sergey's dream machine, the piece offers some interesting tidbits but in the end is pretty much a softball effort that even toes the mum's-the-word line on the relationship between Larry Page and 'blond, blue-eyed force of nature' Marissa Mayer. Guess it's the least Time Warner could do after pocketing $1B of Google's money."
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Can We Trust Google?

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  • by quokkapox ( 847798 ) <quokkapox@gmail.com> on Monday February 13, 2006 @09:22AM (#14705179)
    People need to understand the fact that executing a search on the Internet is akin to yelling out to the world, "Hey world, tell me everything you know about xyz".

    You cannot expect the people who hear your call and help to fulfill your request to not make a note of it, and possibly associate your request with your current IP address.

  • by digitaldc ( 879047 ) * on Monday February 13, 2006 @09:24AM (#14705192)
    That is the real question.

    After several stories written recently about companies having their customer databases compromised, can we really trust any company to keep our data secure?

    I would say no.
  • by Vellmont ( 569020 ) on Monday February 13, 2006 @09:27AM (#14705197) Homepage
    This article is stupid gossip with almost no content. I don't really care who's dating who. I expected an honest article Google's business dealings, not something lifted from Star Magazine about how Brad is mad at Angelina.
  • Why would you? (Score:5, Insightful)

    by tuomasr ( 721846 ) on Monday February 13, 2006 @09:30AM (#14705216)

    First of all, I think the link to the article is misleading. Okay, I didn't read all ten pages but did it actually discuss whether or not we can trust Google with our secrets? Or did it actually talk about Google's current trend and their "Do no evil"-vision.

    Secondly, why would you trust a third party with your secrets? "Hey John, I got this really secret business plan that must not under any circumstances fall in to the wrong hands. I'll use my web-based free e-mail address to mail it to the necessary people and not use our secure corporate network instead." "Yeah, good idea."

    Stupid, I say. If it's a secret, keep it a secret.

  • by javaman235 ( 461502 ) on Monday February 13, 2006 @09:34AM (#14705239)
    Private centralized search engines are a threat to free speech if the world becomes too dependant on them. Its not such a big deal now, but I think we need to think about it as sites like Google become integrated into more and more applications, like Firefox.
  • Divide this up (Score:5, Insightful)

    by wombatmobile ( 623057 ) on Monday February 13, 2006 @09:34AM (#14705240)

    Can We Trust Google With Our Secrets?

    So far Google has been dealing with two different sets of data through its products:

    1. Our (seemingly) anonymous search queeries, through Google search.

    2. Our private documents, through Google desktop search.

    What do you trust Google with?

    So far, they have said no to the US government to keep your #1 private.

    If you haven't opted in to #2, then so far you haven't even exposed yourself to the issue of trust with Google beyond 1.

    People in China, of course, have a different form of trust relationship with Google for #1.

    Those are 3 separate issues.

  • by Churla ( 936633 ) on Monday February 13, 2006 @09:35AM (#14705247)
    Well...

    Not associating your search requests to an ability to identify and track was the way of search engines in "the days of yore". (which in internet standard time means less than a decade ago). Now a days the ability to track searching and spending habits on the web is exactly what makes companies like Google worth so much because it's how they target ads. Ads based on what you search for. And if a computer program is taking cycles to figure out what on line purchases go best with a search for "Teri Hatcher swimsuit malfunction" you can bet a programmer wants to make sure it's coming back with the right results, which means logging it somewhere.

    As much as we all have loved them we need to accept that the glory days of the internet being a warm protective cloak of anonymity are coming to an end, much in the way that "mundane less adventurous settlers" made law enforcement tame the wild west. Our mundane settlers are arriving, and they don't like that those guys get to wander around without fences and rules and nice tidy guarantees of safety. Profiteers are arriving and learning that selling fences (firewalls) , cattle brands (DRM) , even making people show papers at the coach stop (electronic ID tracking) make money.

    Then again, maybe I'm the crazy one...

  • by quokkapox ( 847798 ) <quokkapox@gmail.com> on Monday February 13, 2006 @09:37AM (#14705255)
    No, it's not. My family/friends/neighbours don't know I was looking up -- well, never mind what I was looking up, but they don't know about it. So Google knows about it, and Google ties it to my IP address. Now if they wanted to they could go to the ISP, and get my name and address. Or I guess the ISP could be monitoring me. But it's not the same as asking the world something, it's more like asking a particular person. Specifically, it's like asking someone you don't know. What's the difference? Well I don't care if Google knows what I was searching for, it doesn't embarass me. If people I knew knew what I was searching for, it would be a different story completely.

    You're interacting with the Internet community by asking for search results. That makes your request a public act, akin to posting a request on a bulletin board, please call 555-1234 with information about xyz. It's just more efficient when there's a company that has already indexed all the answers.

  • by rindeee ( 530084 ) on Monday February 13, 2006 @09:38AM (#14705261)
    ...is no. YOU cannot trust anyone other than YOU with YOUR secrets. Why would we be concerned with whether or not we can trust a commercial organization such as Google with our secrets? If you use Google's tools, as I do, and love them, as I do, don't have an expectation of privacy even if it is stated. If you need privacy, have a separate computer or a separate boot instance on your computer (bootable ISO perhaps) and keep things compartmentalized. Google has some awesome tools for day to day computing and it's silly not to make use of them. The inclusion of your "secrets" is not a requirement nor is it wise.
  • by mwvdlee ( 775178 ) on Monday February 13, 2006 @09:39AM (#14705263) Homepage
    No.

    But why would we need to trust google anyway?

    Google does it's job and does it well, but if you need secrecy, you shouldn't trust anybody that doesn't have a personal gain in keeping your secret safe.

    If Google were to go bankrupt if it ever revealed my secrets, I'd trust them. But not any sooner.
  • Secrets? (Score:4, Insightful)

    by cazbar ( 582875 ) on Monday February 13, 2006 @09:43AM (#14705283)
    Better question, who's putting their secrets on web pages that Google can index? These are web sites. They are supposed to be publicly available.
  • by RobinH ( 124750 ) on Monday February 13, 2006 @09:45AM (#14705290) Homepage
    No, it's not. My family/friends/neighbours don't know I was looking up

    Well, they may not know that you went down to the grocery store and yelled out to the stock boy, "hey, what's the price on radishes today?" But you wouldn't consider that private, would you?

    The internet is a public network, and the data is not encrypted as it travels over 20 or so computers on its way from your computer to google and back. That request you made for donkey porn is most definitely public knowledge unless you took measures to protect your privacy.
  • by Anonymous Coward on Monday February 13, 2006 @09:53AM (#14705326)
    "pretty much a softball effort"

    Of course it is. It's Time.
  • by Kiyyik ( 954108 ) on Monday February 13, 2006 @09:58AM (#14705343)
    "In the morning, they noticed a change. The writing on the wall at company headquarters had been changed; it now read:

    'An Animal Shall Do No Evil ....to excess'."
  • by bjschrock ( 557973 ) <bschrock.gmail@com> on Monday February 13, 2006 @09:59AM (#14705351)
    Sounds more like a legal problem than a censorship issue, although maybe I'm not paranoid enough. If you try to find the article now you get this text:

    The page you've requested is an excerpt from a book by Brent Scowcroft and George H. W. Bush titled A World Transformed, which appeared in the March 2, 1998, issue of TIME magazine under the title "Why We Didn't Remove Saddam". It has been removed from our site because the publisher did not grant us rights to sell the piece online through the TIME archive.

    From http://www.time.com/time/magazine/1998/dom/980302/ special_report.clintons_29.html [time.com].
    You can find the article online several places, just not at Time's site. http://govsux.com/didnt_remove_saddam.htm [govsux.com]
  • by Opportunist ( 166417 ) on Monday February 13, 2006 @10:00AM (#14705360)
    The question isn't only whether or not you trust Google. Or any company, for that matter.

    There are many companies (ISPs, telcos,...), people (admins, ...) and the governments of their countries involved, all of them can snoop and pick at your traffic.

    And here we are, sitting and wondering if you can trust Google with your private information when we're sending it unencrypted across wire that can easily be tapped. It's kinda like wondering if your can trust your steel doors when your walls are made of plywood.
  • by ScentCone ( 795499 ) on Monday February 13, 2006 @10:08AM (#14705409)
    There are plenty of "non-corporate" entities (in the sense that most people on slashdot use the term "corporate") that are in receipt of your private data and information about your history.

    Your dentist's office? Your kids' family-run daycare facility? The obscure regional charity to whom you donate things (like money)? The alumni association that actually directly debits your checking account every quarter? The small professional newsletter that has all of your correspondence? The online forum that seems too small-time to worry about, but which knows every search string you've ever entered while engaged in some flame-war about USB vs. Firewire?

    There are plenty of people who through simple incompetence (to say nothing of malice) can use or let go of information about you, your family, and your dealings with the world. "Corporations" actually have more at stake, in terms of their public reputation, stock price, etc., when they make a big mistake. A small-town doctor's office with copies of your checks, links to your prescription and insurance info, etc., is much less likely to be well firewalled or even thinking, beyond locking the closet with the file server, about true security.

    To say nothing of the corner restaurant that recently hired some new waiter that's been mag-swiping credit cards after serving you your pasta. Dumb and unethical people operate at all levels of organization, both personally and professionally. I do hosting work for all sorts of individuals, groups, non-profits, and businesses. Believe me when I say that the larger businesses are way more focused on keeping your data battened down than are the others, even though things like messages and credit card numbers flow just as readily into the hands of the smaller, looser, less capable entities every day.
  • by corellon13 ( 922091 ) on Monday February 13, 2006 @10:25AM (#14705498)
    "Three can keep a secret, if two of them are dead." - Benjamin Franklin
  • by DrSkwid ( 118965 ) on Monday February 13, 2006 @10:36AM (#14705598) Journal
    Because chances are in your lifetime, ownership of that data will change hands.

    If nothing else, the current management will die.
    You cannot see into the future ergo you cannot trust it to act with benevolence toward you.
  • What's going on? (Score:5, Insightful)

    by cyranose ( 522976 ) on Monday February 13, 2006 @10:43AM (#14705660) Homepage
    Here's what I think is going on. It's not about Google and China or Google and Trust. It's about Google and the US government. Google stood up to the Bush Justice Dept over search records. Today, generic ones, tomorrow maybe more specific ones.

    The result? A large stock slide and all this speculation on how Google is "not to be trusted." It smacks of Bush tactics -- turn your enemies strength into a weakness. Trust = mistrust, Bad = good, etc...

    Was Time a big supporter of the War in Iraq? Is Time hammering on the latest Bush scandals in anything more than a typical corporate media lipservice kind of way?

    And can anyone explain why Google had a sudden, one-time tax hit that no one else predicted? From what I understand, if not for this 40% tax hit in the last quarter, Google would have beat its Wall St. estimates by a penny or two at least. How is it that analysts didn't see the tax hit coming and yet everyone jumped on Google's sudden "big miss?" Is it possible the tax hit was something the IRS "figured out" after a call from the WH?

    And what exactly is behind all this "Google is really evil with China" crap? Sure, no one outside the Chinese gov't wants censorship there. But it's China that's censoring. Google has to place physical servers in China to offer any level of quality service due to China's meddling with Google.com and other sites. Servers in China are subject to Chinese law, no matter what anyone might want. So it's a choice between self-censoring by law and crappy service.

    For those of you who'd choose "no service" do you practice what you preach? I hope you don't use Chinese products, electronics, clothing. And if the measure of business ethics is whether a given government has done wrong, then why don't you protest all of the other companies that do business with China, or all of the other countries that do wrong, including, at times, the US? Should Google pull out of the US market over Iraq, or secret torture, or unwarranted wiretapping? They tried to stand up to the Bushies, and look what happened so far...

    Oh, it's becuase Google said something about evil. Well, I never took "don't be evil" to mean Google had to be the world's Mother Theresa. No one expected them to donate all their profits to starving children, did they? Or to avoid all advertizing because ads are largely misleading (why else would anyone buy this crap?) "Don't be evil," to me, meant "don't be microsoft"--don't screw your competition--play fair and win on the merits. And they've done just that. They label ads, they even label when they're censoring in China, which is about all one could expect.

    Bottom line: don't trust Google with your sensitive data. Don't trust anyone. Don't even put it where people can steal or subpoena it. Common sense.
  • by elrous0 ( 869638 ) on Monday February 13, 2006 @10:51AM (#14705720)
    Your in a foreign country doing business and some are getting wrapped around the axle cause that business follows that countries rules, policies etal?

    It's the hipocrisy of Google that annoys people the most. Of course, we expect this out of other scumbag companies. But when a company whose model is "do no evil" does it (particularly one that has consciously sold itself as rebellious and free-thinking), the glaring hypocrisy makes the reaction even angrier.

    And, in regards to the idea that a company is obligated to follow local laws, that is true. What the company is NOT under obligation to do is business in that country to begin with.

    If a country has laws which require its corporations to violate basic human rights, then any corporation doing business with them becomes an active partner in their crimes. There are plenty of countries out there with laws providing for horrible executions, beatings and gang-rapes of women, etc. Any corporation even doing business with such a country, much less turning over personal user information to them, is an accessory to their oppression.

    -Eric

  • by Vellmont ( 569020 ) on Monday February 13, 2006 @11:05AM (#14705844) Homepage

    The internet is a public network, and the data is not encrypted as it travels over 20 or so computers on its way from your computer to google and back. That request you made for donkey porn is most definitely public knowledge unless you took measures to protect your privacy.


    You have a pretty funny definition of "public knowledge". Privacy is based on an "expectation of privacy". Even though the data isn't encrypted, the routers those packets travel on is certainly NOT open to monitoring by just anyone. There still are easdropping laws in this country that would protect against someone listening in on those requests.

    10 years ago essentially all cell phone traffic was in analog form and could be intercepted by anyone that had a cheap scanner. But yet cell phone calls weren't considered "public knowledge" and are/were still protected by privacy laws. It's all based on "expectation of privacy" not the ability to intercept communications (though one could argue expectations are partially based on interception ability).
  • by Jacek Poplawski ( 223457 ) on Monday February 13, 2006 @11:07AM (#14705859)
    No one but Google hears your request, not everyone in the whole world.

    Untrue. Your ISP knows it, some routes know it too.
  • by igrigorik ( 818839 ) on Monday February 13, 2006 @11:36AM (#14706289) Homepage
    As succinctly pointed out by another fellow ./ in another thread on google, the media hype may not be 'fair' when it focuses on google but no other company today is waiving a "Do no evil" banner. In the words of one of Yahoo's CEO's: "Well, of course you shouldn't be evil. But you also shouldn't have to brag about it either."

    In fact, the very strategy that gained so much trust and support for google may now be backfiring as they try to mediate these conflicts. They need to expand into China, but do you censor? Is that evil? Who assigned Sergey and Page as the moral police? How come they can call the shots on what gets filtered? Couple this with the Patriot Act where google can make all the fuss they want but in the end they'll have to concede and keep mute about it and you get articles like the one we are discussing here.

    So personally... No I don't trust google. It's not because of any industry attachments or a failed stock acquisition, its common sense. I'll keep my data on my own hard-drive, I won't index it with a third party tool and I will encrypt my email. Call me paranoid but at least I sleep well.
  • True security is a fallacy in the information age.

    Well said.

    I think I might change it to "True privacy is a fallacy in the information age," although you could make a valid argument over whether security implies privacy or vice versa. It's really just semantics as far as I'm concerned at the moment, though.

    The point is, there are people out there -- or "Corporations," but I think it's silly to point the finger at the C-word, when really they're just groups of people acting out of self-interest -- who can, if they want, drag up a lot of information on you with a few keystrokes. Of course, they probably don't know you, and don't care what you're doing, any more than they care about what any other individual in their database has written about them.

    Being "secure" or maintaining your "privacy" today -- unless you're willing to just fall off the grid, and that's difficult and for most people unpleasant -- is really about keeping a low profile. Plant yourself right in the middle of that bell curve, and nobody will probably ever care who you are or what you do. Don't be the tall blade of grass, in other words, if you've got something to hide.

    Do I think this is a good thing? No, I don't. But it's also the situation most people have to deal with right now.
  • by Anonymous Coward on Monday February 13, 2006 @12:06PM (#14706770)
    Talking to google is more like writing your search request on a postcard and mailing it to google, or taking a post it note, writing on it:

    Billy, need info on donkey porn - Bob ...and then asking Sally the cashier to stick it on the stock boy's locker.


    What the fuck. A Google search is not:
    1. Done by humans
    2. Done face-to-face
    3. Done with such a small number of people
    4. Done in your local area
    5. Tied to your face/name/YOU

    What does Google have? An IP address and a search string. They don't know WHO you are; they don't CARE who you are. The knowledge of what you're looking for is valuable to them, but it is ALSO VALUABLE AS A SECRET TO THEM. If another company gets your profile info from Google, THEY JUST STOLE GOOGLE'S ADVERTISING POTENTIAL.

    The two scenarios are COMPLETELY DIFFERENT unless you assume everyone in the world KNOWS AND CARES about who you are AND WANTS TO TALK ABOUT IT WITH OTHERS.
  • by kkovach ( 267551 ) on Monday February 13, 2006 @12:10PM (#14706824)
    "You're interacting with the Internet community by asking for search results. That makes your request a public act, akin to posting a request on a bulletin board, please call 555-1234 with information about xyz. It's just more efficient when there's a company that has already indexed all the answers."

    No, it's not. You're interacting with Google, or Yahoo, or whoever. It's more like calling information and asking for the address of the closest strip joint. There's no reason why the folks at the information desk have to record and save your request for information, and possibly hand it out to people or have it stolen. I would not expect that to happen.

    Now, if you went down to the post office and stuck a note on the bulletin board there asking for information on local strip joints, that's a whole other story. In that case if you didn't expect more people to be aware of your search for information you'd be an idiot.

    - Kevin
  • mod parent down (Score:2, Insightful)

    by BBird ( 664014 ) on Monday February 13, 2006 @01:48PM (#14708205)
    the indexing of public pages is clearly not the point here

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