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Vista Sales Expectations Too High, Office Doing Well 320

PetManimal writes "A comparison of first-week retail sales of Vista compared to first-week sales of XP back in 2001 found that Vista sales were 60% lower. Steve Ballmer has admitted that earlier sales forecasts were 'overly aggressive,' but at least there is some good news for Microsoft: early Office 2007 sales were very strong compared to the early sales of Office 2003, despite almost no advertising or marketing until the retail launch at the end of January."
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Vista Sales Expectations Too High, Office Doing Well

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  • Hardware? (Score:4, Interesting)

    by ArcherB ( 796902 ) * on Friday February 16, 2007 @02:11PM (#18041214) Journal
    Could it be that no one has the hardware to run Vista with all of its features turned on, and to make such an upgrade after purchasing Vista would invalidate the license, forcing another purchase of Vista?

    People will wait until they need to purchase a new machine that it comes with Vista.
  • by chaboud ( 231590 ) on Friday February 16, 2007 @02:14PM (#18041274) Homepage Journal
    My mother in law saw Vista on my laptop, saw me searching, using the start bar, and using Office 2007. She was very eager to upgrade, and she asked how she could do that.

    I explained that she could buy the disc at a place like Office Depot, Best Buy, or wherever else she likes to get software (she's always just stuck with the OS on her machine from birth->death), but I also warned that she should make sure that the software she wants to run on her machine will run without problems before she bothers to do a big upgrade.

    Quickbooks, some realtor software, and something her office uses have notes about compatibility problems with Vista. She stopped looking after that.

    This is the first Windows release that I've used in which roughly half of the things I install have had some compatibility issues, noted in advance or discovered by me. It doesn't keep things from being usable in the general case, but it's more than just media FUD at this point.

    They/we will fix it with OS/software updates over time.
  • No surprise (Score:4, Interesting)

    by Sycraft-fu ( 314770 ) on Friday February 16, 2007 @02:15PM (#18041290)
    A new OS is a much bigger commitment than a new Office suite. You generally are going to have zero compatibility problems with old documents and that's all you really need to worry about. If you end up not liking it, it's also not a big deal to replace it with your old version. A new OS is much more serious, and there are many more compatibility issues to worry about. It's not the kind of thing most want to rush in to.

    I've been testing Vista at work and it's a good OS, but not ready for deployment yet. It's not Vista itself, it's apps and drivers. There's still plenty of hardware with drivers that aren't up to snuff, and a number of apps need to be updated to work on Vista. It's not the kind of thing I'd recommend most users walk in to yet. In another 3-6 months I'll probably look at deploying it to some of our labs.

    Office, on the other hand, we are installing for anyone that orders a new copy. The volume keys are valid for either 2003 or 2007 so we are installing 2007 and will revert to 2003 if they don't like it. So far, nobody has asked to revert. There's just not really any technical issues. Yes there's a new interface and all, but all your documents open and that's the real concern.
  • by amuro98 ( 461673 ) on Friday February 16, 2007 @02:25PM (#18041550)
    I was recently shopping for a new computer for my in-laws. I didn't want Vista. All the big-box stores had practically gotten rid of their XP PCs. Best Buy and MicroCenter had some left, but they were marked down.

    What I found most disturbing was that the majority of the Vista PCs were severely under equipped for the job. Sure, they had a plenty fast processor, but most only came with 256MB or 512MB of RAM and integrated video cards that used up to 50% of the system's main RAM! Still, the PC area was packed by folks looking for a new Vista-installed PC.

    The clerks in the area immediatly tried to show me one of these worthless systems, but I firmly told them I was not interested in Vista. One took me aside saying he didn't blame me and confirmed my assessment that most of the systems they were selling wouldn't even run Vista very well. Instead he pointed me to the small stack of XP systems they had left which were marked down 20%. We ended up choosing a Gateway system that has a Pentium D processor, 2GB of RAM, and a 500GB hard drive for $600.
  • Re:Thing is... (Score:4, Interesting)

    by gfxguy ( 98788 ) on Friday February 16, 2007 @02:43PM (#18041844)
    I was in a "forced" to upgrade to XP situation recently. But that's like 5 years after XP was released. It was one of those situations where the software probably didn't really require anything specific to XP, but the installer did an OS check and wouldn't install on 2K. I can see this from the software company's point of view; 2K is no longer supported by MS, why should the software company waste resources supporting it? Still, they could have just said "it'll install on 2K but we'll only provide support if you have problems on XP."

    Anyway, it was recent enough that MS offered a free upgrade to Vista when it was released. So now I have a free Vista upgrade that I'll hold onto until I run across an application what won't run on XP. So, that'll maybe be five years from now, when a lot of the bugs in Vista have been worked out and a lot of the opressive DRM has been disabled, I'll run across some app that wants Vista and I'll have it.

    Or, if Linux developers can manage to keep up, I'll be able to do what I want in Linux without needing a PhD in Linuxology. I still use Linux for most of my work. Games and video editing are on Windows. That's just the way it is right now.
  • Re:Not surprising (Score:5, Interesting)

    by arth1 ( 260657 ) on Friday February 16, 2007 @02:57PM (#18042086) Homepage Journal
    Someone I Know bought a laptop with Vista on it. She then installed Office 2003 on it, since she already owned that (and the Office EULA specifically allows you to install it on a second portable machine). What happened was that although it runs just fine, Vista throws up requesters every time she starts an office app telling her that she's not using the correct version of Office for running under Vista.

    My guess is that a lot of the Office 2007 sales are due to this -- Microsoft makes it hard for people to continue to use old versions, even though they work. So they give up and buy Office 2007 whether they need it or not.

    Regards,
    --
    *Art
  • by Overly Critical Guy ( 663429 ) on Friday February 16, 2007 @02:59PM (#18042108)

    Ballmer didn't "admit that previous sales forecasts were 'overly aggressive'".

    Yes, he did.

    The word "admit" implies that you are conceding something that you tried to conceal before.

    No, it's just admitting bad news. If I admit Matrix Revolutions sucked ass, it doesn't mean I was praising it before. It just means I'm saying something I wish wasn't true, but is. Admit means "confess to be true or to be the case, typically with reluctance" according to the Oxford dictionary built into OS X.

    I seem to recall the phrase "as big a leap as Windows 95" being mentioned a lot in an attempt to recapture that successful launch. Some analysts got caught up in the hype. Ballmer is admitting that those analysts are wrong.
  • by JMZero ( 449047 ) on Friday February 16, 2007 @03:00PM (#18042130) Homepage
    Our internal web site uses the DHTML Edit control - which doesn't work with Vista (for no good reason). So we've let all our staff know not to upgrade, at least not for now. We've investigated a number of workarounds, but they're all going to be work for us to implement, provide less to the user, and make development more complicated. This one feature means Vista is a stiff downgrade for us and will keep many of our users off of it at home and at work.

    MS's general legacy of good backwards compatibility is the only thing that's kept us with MS over the years. If they continue to break that, we're not going to stick with them on the desktop. It's that simple. MS needs to understand that the features they push us to use in 2002 don't just have to work until 2006. We have to have some confidence that the feature we use today will be available in 10 years (or longer) especially if there's no real reason to remove it.

    Anyways... just needed to vent a bit there.
  • by sumdumass ( 711423 ) on Friday February 16, 2007 @03:13PM (#18042296) Journal
    The thing about Anne Nicole Smith is a bit of everything to everyone. the "fun to talk about" part is how they conect to it. First it is a cinderella story were a stripper made it big with prince "charming huge bankacount". Next, it represent all that is evil about women who are after your money. It also shows the tug and pull of greedy reletives who aren't willing to share money from a deceased reletive with the people who gave them joy an happyness in their final days But, on the flipside, is shows how being there only when it looks the gravest doesn't always pay.

    There are plenty more oddities that bring her of interest to different types of people. There isn't one thing that everyone finds interesting, it is all these little conections made public that different people conect with for different reasons. If you ask enough different people that are diverse in their politics, money or religion you will find lots of differences. Even if they over lap, there would likley be something that is overriding everything else and they probably would list it first.
  • Re:Thing is... (Score:3, Interesting)

    by AJWM ( 19027 ) on Friday February 16, 2007 @04:35PM (#18043634) Homepage
    Heck, many companies' mail filters weed out .doc, .ppt or .xls attachments from outside. Not worth the potential trouble. Certainly when we send out stuff it's as PDFs.
  • Re:Thing is... (Score:4, Interesting)

    by SEMW ( 967629 ) on Friday February 16, 2007 @05:03PM (#18044086)

    2K is no longer supported by MS
    You should consider informing Microsoft that they don't support Windows 2000 any more. They themselves seem to be under the impression that it's supported until June 2010.
  • Re:Not surprising (Score:3, Interesting)

    by SEMW ( 967629 ) on Friday February 16, 2007 @05:25PM (#18044394)

    > Why? Is saving as "Word 97-2003" document difficult?
    Yeah, when you have hundreds or thousands of documents.
    Office 2007 has this incredible new feature called "set as default". It allows you to choose a format to save in once, and it will continue to use that format in subsequent times! I can't believe no-one thought of this feature before Office 2007! Amazing, these Microsoft Innovations, huh?
  • by spisska ( 796395 ) on Friday February 16, 2007 @10:20PM (#18047202)
    In all seriousness, I think this this is a definite trend and will continue.

    I work in analytics for a middling consultancy. Our business runs on information and is almost entirely an MS shop (MS Server, MS SQL, MS Exchange, etc; thank goodness we don't use Sharepoint) but we have no intention of moving to Vista any time in the foreseeable future. Unfortunately, we have no intention of moving to Linux for the exact same reason -- that we have a lot of custom and shared applications that run on XP, and there's no business case to be made for conversion.

    But while Vista is not even on the map, it is likely that at least some of us will be moving to Office 2007 before too long, partly because of the expanded capacity of Excel but even more because of the highly augmented capability of PivotTables.

    I wish it could be otherwise, but we can easily generate the types of graphics we need to with Excel and PivotTables, while doing this in OSS apps is much more problematic.

    When processing data on the other hand we work mostly in csv or other text-based formats, and I've introduced Vim and OpenOffice.org to the analytics department for this very purpose. Microsoft simply doesn't produce anything that that can easily, reliably, and predictably work with text formats. No matter how many times you specify cell format in Excel you can never be sure if 25000 will export as ...,25000,..., ...,"25,000",..., or ...,"25000",. Don't even get me started on what MS Office does to New England ZIP codes.

    We can perform certain operations in Calc now that used to take more than twice as long in MS Office and required using both Excel and Access (as well as Notepad for tracking down strange text formatting errors).

    I've been doing some testing recently with Pentaho (open source BI suite) and am very excited at the developments I see. But I'm not sure that it will do what we need without substantial coding to make it compatible with the other systems we use.

    I imagine that a year from now Vista will still be a novelty in the business world, though I fear MS Office 2007 will be unavoidable.

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