Some Hope During Registerfly's Meltdown

hookmeister writes "If you registered your domain at Registerfly.com, then you should know it may be locked, and you are at the moment unable to access it through Registerfly's website (video). You may even be unable to renew your domain because it has expired into a status known as 'redemption' through no fault of your own. By all accounts there are just under 2 million domains at risk here. Enom dumped them as a reseller; their SSL cert has expired; it's a mess. Fortunately the principals in this are trying to restore order. The external website registerflies.com, originally crafted as a gripe-zone and forum for Registerfly users, has gotten inside the ranks of the post-shakup Registerfly management, made some friends and connections, and is creating a back-door problem-reporting form that goes directly to those who can correct a domain problem. The official Registerfly support ticketing system remains clogged with thousands of unanswered complaints."

Registerfly?

[zaydana]

Excuse my ignorance, but what actually happened in the first place? I'm kinda confused as to what has happened to registerfly? I'm presuming its a registrar, but that doesn't actually tell me all that much...

Re:I was one of those people

[Rakishi]

To prevent you from having as many options and thus being as likely to switch to another registrar as soon as you heard what was coming?

Re:Simply awesome

[mike2R]

Just curious, but there seem to be a number of posts about these guys playing fast and loose with peoples credit cards; has anyone tried to complain to whoever provides their card services (or Visa/MasterCard directly)? What parent describes is a blatant violation of the contract they will have signed to allow them to accept card payments, and the card companies and merchant services providers have very little patience for small businesses doing this sort of thing.