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Texting Teens Generating OMG Phone Bills 888

theodp writes "Last month, Washington high school junior Sofia Rubenstein used 6,807 text messages, which, at a rate of 15 cents apiece for most of them, pushed her family's Verizon Wireless bill over $1,100. She and other teens are finding themselves in hot water after their families get blindsided with huge phone bills thanks to hefty a la carte text messaging charges." Use of SMS in the US doubled from 2005 to 2006.
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Texting Teens Generating OMG Phone Bills

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  • Yep (Score:2, Informative)

    by LBArrettAnderson ( 655246 ) on Sunday May 20, 2007 @03:57PM (#19200267)
    That happened to me once. I figured "oh, at 10 cents per text message, it's no big deal." Then 2 months later my parents saw that I had texted enough to raise the phone bill $200 (mostly thanks to the AIM client that my phone had, which uses a text message for each IM sent and received, as well as another message to connect, and I believe another message to disconnect as well). My parents made me pay for it, of course.
  • Unlimited SMS.. (Score:5, Informative)

    by tgatliff ( 311583 ) on Sunday May 20, 2007 @03:59PM (#19200281)
    You know Verizon does have unlimited SMS plans for only $15 per month... Just a thought for someone paying a $1100 phone bill... :-)
  • Re:SMS spamming? (Score:3, Informative)

    by nsanders ( 208050 ) on Sunday May 20, 2007 @04:03PM (#19200331) Homepage
    Sadly, yes. Most companies ALLOW text messages on their phone even if you don't have it in your plan. If other people send you messages you will be billed their fixed rate per message (incoming), even if you don't reply. If someone else has unlimited text messaging they could effectively start spamming people (everyone remember the old pager bombs?) with the consequence of massive phone bills.
  • QTFA (Score:2, Informative)

    by Austaph ( 893218 ) on Sunday May 20, 2007 @04:29PM (#19200625)

    Wireless companies, meanwhile, are rolling out new packages to meet demand. "For a teenager to send thousands of text messages a month is not unusual," said John Johnson, a spokesman for Verizon Wireless. Last month the company introduced an unlimited texting plan because even its highest bundle of free text messages -- 5,000 a month -- wasn't enough.
  • Re:15 cents each?! (Score:1, Informative)

    by Anonymous Coward on Sunday May 20, 2007 @04:33PM (#19200677)
    You pay to recieve, too? Consumer protection here would never stand for that (domestic, anyway). There's been talk of enforcing limits on roaming charges across EU nations as well. Yay socialism, I guess.
  • by Miseph ( 979059 ) on Sunday May 20, 2007 @04:49PM (#19200803) Journal
    Am I the only one who thinks that ad should be advocating for parents to completely ban their children from text messages?

    I've actually heard of kids in middle and high school who use SMS and IM so much that they legitimately don't know how to spell words like "you", "your/you're", and will use internet abbreviations (lol, idk, etc.) in school papers.

    It scares the shit out of me that people think that's funny, and are apparently willing to pay so that their kids can do more of it.
  • by loraksus ( 171574 ) on Sunday May 20, 2007 @05:01PM (#19200933) Homepage
    Maybe because Treos sort of cost $600?
  • by Jeff DeMaagd ( 2015 ) on Sunday May 20, 2007 @05:02PM (#19200953) Homepage Journal
    I have not confirmed it, but last I heard, things like SMS were consigned to a little-used side band in the GSM protocol and the like, not a regular data packet. That side band is supposedly being heavily overloaded.
  • by arivanov ( 12034 ) on Sunday May 20, 2007 @05:08PM (#19201017) Homepage
    This is verizon which IIRC is not GSM so I do not know what the actual overhead is.

    In classic GSM the SMS travels as a part of the paging messages and the amount of bandwidth available to it is actually quite low. So by standard law of supply and demand its price cannot be expected to be very low. Network in classic GSM simply does not have the capacity to handle lots of SMS hence it is not going to become very cheap without resorting to more modern technology.

    From some point onwards (forgot which standard level) you can use GPRS for SMS which vastly improves the capacity, but it is not either not enabled or not the default setting in most operators and phones at the moment.

    So there is an underlying economical reason for the relatively high price of TXT compared to voice as well as the fact that TXT is charged differently from other data. At least in GSM. No idea about whatever Verizon uses.
  • Parent is correct (Score:3, Informative)

    by Tickletaint ( 1088359 ) on Sunday May 20, 2007 @06:19PM (#19201755) Journal
    Parent is the only reply to get it right. It's not that the cellular providers are ripping us off (well, at least not just that)—it's that SMS bandwidth is extremely limited [smsanalysis.org] (see also here [schneier.com], here [nytimes.com], here [slashdot.org]). For shame, Slashdot!
  • by Anonymous Brave Guy ( 457657 ) on Sunday May 20, 2007 @06:29PM (#19201843)

    I used to work in the Engineering department of a mobile service provider, so the information here may be somewhat out of date, but the principles are probably still the same today.

    In general, mobile communications networks don't use the same channel for everything. For example, you might have several frequencies available, use one as a control channel (registering handsets as they move around; handshaking to set up calls, etc.) and then have several channels used for voice data.

    Now, it's not unusual for small data messages, such as SMS, to be carried on the control channel rather than voice channels. That means there is much less capacity available for such messages than for voice, because they have only a single channel, and they are also in competition with all the network registration traffic, etc.

    Moreover, the testing overhead for data messages can be higher than voice calls. Certainly for the network I worked on, every call type was made between every possible combination of approved handsets and checked by a real person before new software went live. (Yes, that did take months.)

    So in fact, from a technical point of view, it's entirely unfair to compare voice and data transactions. That probably doesn't matter in practice, of course, because prices will no doubt be set by what the market will bear rather than what it costs to provide the service. That usually means voice and basic texting are relatively cheap these days, but things like photo messaging (or whatever the bonus feature du jour is) tend to cost more.

  • Re:Two words: (Score:2, Informative)

    by demonlapin ( 527802 ) on Sunday May 20, 2007 @06:51PM (#19202025) Homepage Journal
    In the US, when mobile phones were first implemented, one of two choices could be made: either mobiles could be given a distinctive prefix (area code) of their own, or they could be integrated into the local phone systems. Because the overwhelming majority of US phone landlines feature free unlimited local calling, Americans were Not Into the idea of paying to call someone locally. Furthermore, the logic runs, the benefit of being mobile accrues to the person who is mobile, not to the person calling them, so the cost of being mobile should do so as well. So we chose to integrate them into the local systems, with the consequence that there is no easy way to know whether the phone number you are calling is a mobile or a landline; since number portability was introduced, it's virtually impossible unless you are privy to phone routing data (because what was once a landline number may now belong to a mobile).

    This may or may not seem like a good idea to you, but it is the thought process that was applied. The practical upshot is that US plans feature a certain number of "primetime minutes" - minutes of phone usage between (typically) 7 am and 9 pm, M-F. Nights and weekends are free and unlimited. The network to which the destination belongs only matters if it's your own carrier; most higher-cost plans feature unlimited in-network mobile-to-mobile at all times of day or night. Otherwise, landline or mobile, it doesn't matter who you call, or who calls you. You have those minutes, you use them as you choose. With any major carrier, virtually all plans provide no-roaming service across the country.

    Example: my wife's phone plan is $35/mo. For that she gets 300 primetime minutes and unlimited nights and weekends. She can make calls from anywhere in the US, to anywhere in the US, for no additional charge. This is in large measure what makes the system so palatable to Americans; for charges which are either similar to or less than total monthly charges anywhere else, we get a hugely flexible system. A GSM phone from the UK may operate in Greece, but not for the same price as if you were sitting in London.

  • Re:Two words: (Score:5, Informative)

    by ArmedGeek ( 562115 ) on Sunday May 20, 2007 @06:56PM (#19202073) Homepage Journal
    I don't know where you are, but in Texas ..

    § 9.61. PARENT-CHILD. (a) The use of force, but not
    deadly force, against a child younger than 18 years is justified:
    (1) if the actor is the child's parent or stepparent or
    is acting in loco parentis to the child; and
    (2) when and to the degree the actor reasonably
    believes the force is necessary to discipline the child or to
    safeguard or promote his welfare.
    (b) For purposes of this section, "in loco parentis"
    includes grandparent and guardian, any person acting by, through,
    or under the direction of a court with jurisdiction over the child,
    and anyone who has express or implied consent of the parent or
    parents.
  • Re:Two words: (Score:4, Informative)

    by Ucklak ( 755284 ) on Sunday May 20, 2007 @07:54PM (#19202543)
    I know to stay from cacti because they stick you when you get too close. I've also been stuck by cacti before and it hurts. I knew before to stay away and I really know now. Not a big deal, I don't have hatred toward cacti, I actally think they are beautiful plants especially when they bloom.

    My parents kept me inline (spanked) because I lied that had consequences for other people. You call it abuse, I call it a lesson learned and I deserved it. I would have resented them if I had to take drugs because I lied. I was really too young to know how to think that far ahead as to what a little lie could do so a spanking was well deserved. That I understood.

    I never got spanked in school. The kids who got spanked in school either straightened up and never got spanked again or were those 'problem' kids that got suspended and spanked habitually. I can say that most of those habitual 'problem' kids are in the category of dead or in jail as my schoolyard friend and I kind of keep tabs on the news of the town we grew up in.

    I'm going to say that those habitualy spanked kids were always problem kids that grew into problem adults. They entered a life of crime because of their environment and personal choices, not because some teacher actually cared to give their asses a whup nor did they remember the time they got whipped in the 6th grade the first night in the slammer.

    Not everyone has a living home and that is sad. That isn't my problem to fix as I can't fix it nor can you nor can anyone that wants to regulate that 'spanking' is child abuse. There are people who are unfit to be parents but you can't stop the laws of nature.

    If you decide to have children, there is a period of time of 18 months that really tests your patience. It is known as the terrible twos [wikipedia.org]. Parents that beat their child during that stage are child abusers. Once you can reason with them, then they can pick their own punishment. Sometimes you have to get to the lowest common denominator to make a point. Time-out doesn't work when they break your $2000 HDTV screen when you've repeatedly told them to stop throwing the ball in the house.
  • Re:Two words: (Score:3, Informative)

    by Windowser ( 191974 ) on Sunday May 20, 2007 @08:26PM (#19202769)
    Here in Canada, it is allowed by law to use "minor corrective force of a transitory and trifling nature" : http://www.cbc.ca/news/story/2004/01/30/spanking04 0130.html [www.cbc.ca]
  • Re:Two words: (Score:1, Informative)

    by WannaBeGeekGirl ( 461758 ) on Monday May 21, 2007 @12:33AM (#19204625) Journal

    I work with youth. Ritalin is a bad start for the answer. Less then 3% of the "ADD" youth I worked with need Ritalin.

    I'm so relieved to see your post, and to see that its modded up as insightful in this discussion that is a tangent, but relevant to the discussion of the original topic.

    I am an advocate for breaking down stigmas and stereotypes about mental health. There are too many misconceptions that Ritalin is an easy answer for ADD. (For clarity, ADD was renamed and so some people are using the term ADHD-Attention Deficit Hyperactivity Disorder.) There are too many misconceptions about how many youth have clinical ADD. Its easier to give kids drugs or draw some sort of line and say this is how you parent, but easy isn't necessarily right for everyone.

    I had a really great source to cite that would have backed up your post that has unfortunately gone offline in the last month. It contained documents about how there were preschools and private schools in California several years ago that required kids to be on Ritalin and similar drugs to get in. Mental health and youth advocacy groups lobbied and worked with the CA legislature to pass public policy to help end this kind of extreme {I'm at a loss of what to call this}. I can provide a link to CHADD's public policy page [chaddnorcal.org] which shows some more localized efforts. I'm also going to post the information about ADHD/ADD from NIMH [nih.gov] because I think its very comprehensive about a misunderstood disorder. The best way to treat ignorance is with education.

    My sister is an ADA for juvenile defenders in a large metropolitan area, her work backs up your statements too. Thanks for posting advocacy and tolerance!
  • Re:Two words: (Score:4, Informative)

    by stinerman ( 812158 ) on Monday May 21, 2007 @12:58AM (#19204837)
    What you are describing is an imminent danger situation. Obviously that is a different story. I don't believe you can sue someone for battery if they stop you from walking in front of a car. Similarly, if someone is giving you CPR or in any way trying to help you if you are injured, you can't sue them for battery.

    After writing my comment I read up on the laws regarding corporal punishment around the world. The UK law is reasonable and I could probably agree to that. From wikipedia [wikipedia.org]:

    An amendment to the Children Act 2004 to ban smacking by parents was defeated by 424 votes to 75 in the House of Commons; however, an amendment to ban parents from smacking their children hard enough to leave a mark was accepted by 284 votes to 208, and came into force in January 2005.
  • Re:Two words: (Score:3, Informative)

    by Dravik ( 699631 ) on Monday May 21, 2007 @11:18AM (#19208969)
    A well reasoned purpose is not what I was intending to imply I was punished for. If I had a good reason for what I did I was always allowed to say it. I was talking about general BS hairsplitting. Ex. Parent: "I told you not to go to play at Jimmy's house, why were you there?" kid: "I didn't go to Jimmy's house I was on the sidewalk in front of his house and he just happened to come out". That is the kind of BS that didn't fly but to many times pulls parents these days into lawyer like arguments. Kids know what their parents meant when they said things. Playing word games or "forgetting" at an opportune time shouldn't let a kid off the hook. Otherwise the kid learns that they can get away with anything as long as they frame it the right way.

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