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Social Networks The Internet

Facebook Interviewer Heckled at Web Conference 179

jriding writes "Zuckerberg, the 23-year-old billionaire, was the keynote speaker at the SXSW Interactive Festival in Austin, Texas. Business Week journalist Sarah Lacy took the stage to question Zuckerberg, but the audience quickly grew tired of the topics she focused on, claiming that the real issues were being ignored. "Never, ever have I seen such a train wreck of an interview," claimed audience member, Jason Pontin." The audience apparently wanted to know more about privacy and portability issues, which I guess shouldn't surprise anyone here.
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Facebook Interviewer Heckled at Web Conference

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  • Too bad... (Score:5, Insightful)

    by Black Parrot ( 19622 ) on Monday March 10, 2008 @11:24AM (#22701738)
    Too bad the article doesn't tell us what the purportedly clueless interviewer *did* ask.
  • Re:Probably set up (Score:4, Insightful)

    by dattaway ( 3088 ) on Monday March 10, 2008 @11:29AM (#22701818) Homepage Journal
    You don't become a billionaire by accident and no billionaire wants to answer those questions.
  • Re:Probably set up (Score:5, Insightful)

    by winkydink ( 650484 ) * <sv.dude@gmail.com> on Monday March 10, 2008 @11:32AM (#22701882) Homepage Journal
    Well, be sure and let us know when Zuckerberg actually becomes a billionaire on something other than illiquid paper. I'm sure that the entire exec staff of Webvan were billionaires at one point in time too.
  • Re:Probably set up (Score:5, Insightful)

    by LordNimon ( 85072 ) on Monday March 10, 2008 @11:33AM (#22701896)
    That's where journalist integrity comes in. The interviewer is responsible for knowing what questions should be asked. If she isn't allowed to ask those questions, then she should refuse to interview him.
  • by TubeSteak ( 669689 ) on Monday March 10, 2008 @11:42AM (#22702044) Journal

    You can't have your urinal cake and eat it too.
    I'd settle for Facebook making new privacy busting "features" opt-in instead of opt-out.
  • by insertwackynamehere ( 891357 ) on Monday March 10, 2008 @11:45AM (#22702114) Journal
    He clearly got this far on his own. Why should he hire someone now?
  • Mating urge (Score:5, Insightful)

    by TheLink ( 130905 ) on Monday March 10, 2008 @11:49AM (#22702144) Journal
    Many animals willingly engage in potentially risky behaviours to increase their odds of mating.

    Fanning out a brightly coloured tail, making loud noises, dancing and many many other things that make them more obvious to potential mates, but at the same time more vulnerable to predators.

    Posting pictures of yourself in panties, passed out or french kissing on a "social" website is about the same thing.
  • by __aaclcg7560 ( 824291 ) on Monday March 10, 2008 @11:54AM (#22702242)
    How to become a young billionaire should've been the topic of the day.
  • money and reality (Score:4, Insightful)

    by drDugan ( 219551 ) on Monday March 10, 2008 @11:55AM (#22702252) Homepage
    and how is this a surprise?

    We live in a society, on the way to be adopted globally, where capitalism is interpreted so narrowly that we have only one linear metric for success: cash.

    When you are a billionaire, you can pay for participating in situations where the pitcher tosses you softballs, and if they don't you have enough power to never have to go to bat with them again. Knowing this, the cowardly sheep in the media duly bend over and give deference to rich people. It's not wrong, it just is the way it is when money is the *only* metric we use to evaluate a person's value.

    If you have not heard the phrase: "It's just business"

  • by Hatta ( 162192 ) on Monday March 10, 2008 @11:59AM (#22702320) Journal
    Assuming you're unable or unwilling to disable the ads isn't it better to be looking at TARGETTED ads rather than random ones?

    No, marketing is supposed to make you spend money you wouldn't have otherwise spent. If not that, then it's supposed to make you spend money on an option you wouldn't have otherwise chosen. It does this through emotional manipulation, rather than presenting facts and arguing them well, so the better marketed option is usually not the best one.

    So ads that are targeted towards me are likely to induce me to spend money I would not have otherwise, and they're likely to make me choose a less optimal option by manipulating my emotions. Random ads are less likely to affect my behavior, so I find them more acceptable. There's really *nothing* good that can come from exposure to marketing.
  • by moderatorrater ( 1095745 ) on Monday March 10, 2008 @12:06PM (#22702420)

    We live in a society, on the way to be adopted globally, where capitalism is interpreted so narrowly that we have only one linear metric for success: cash.
    That's the myth that's being perpetuated by those bending over. For me, my family and friends, it's much more important to be loyal to those around you, spend time together, etc. I could earn a lot more money than I do now, but I'd rather spend my weekends with my wife watching stupid movies and enjoying ourselves before we start raising a family.

    People lose sight of the fact that money is nothing more than a means to an end, and if you're living life for anything but happiness, you need to get hit by the clue stick. Being rich doesn't hurt anything, and I wouldn't turn down a billion dollars if someone offered it, but I wouldn't give up my current life for a six-figure salary; it's just not worth it.
  • by PFI_Optix ( 936301 ) on Monday March 10, 2008 @12:09PM (#22702478) Journal
    And no matter how hard a webmaster tries, it's impossible to prevent someone from getting pictures off a site. You can prevent "Save as", you can even do things like set the displayed image as a table background with a transparent picture over it, but you can't keep them from taking a simple screen cap and cropping it. Even if you could, it's always possible to point a good camera at a good monitor and get a near-perfect reproduction.

    If you don't want specific pictures of yourself being available to everyone, don't make them available to anyone. No matter how "secure" you make it, the internet makes it possible for just one person with the time and know-how to circumvent security and share the content (or the method of circumvention itself) with the rest of the world. Tangent: The same can be applied to copy protection schemes...it just takes one person to render them useless at preventing all but casual "hey can you copy that disk for me?" piracy.
  • by Briden ( 1003105 ) on Monday March 10, 2008 @12:10PM (#22702502)
    Marketing is supposed to make you spend money you wouldn't have otherwise spent?

    No, marketings purpose is simply to get you to buy a given product. Whether or not you'd have bought that product or a similar one is irrelevant, the purpose is to increase the chance that you buy that particular one, contributing to the revenue of that company who is producing the widget.

    Some advertisements use emotional manipulation. Some are informational, aesthetic, logical, or price based. It's a big competitive soup of screaming focussed on getting one thing, YOUR dollar.

    I have a few dollars, some expendable, and I am willing to part with them for the right thing, stuff I would have bought anyway, as well as new and innovative products that I gotta have. For me it's DJ gear and music, for some it's antique art.

    Personally, I mind LESS if the ads are targeted to me. and there is a better chance I might actually buy some of the ads i have "opted in" for. Unlike the mass advertisements, for example, McDonalds, who waste millions on advertising and will never convince me to buy another hamburger, I don't fall for their crass bullshit. 100% Beef my Ass!

    Ads are here to stay, they suck for the most part, but they power the finances that drive the web, so we can't get rid of all of them. Click an ad for something you support today!

    (and put a bunch of people you don't into your host file) ;)
  • by AvitarX ( 172628 ) <me@brandywinehund r e d .org> on Monday March 10, 2008 @12:16PM (#22702608) Journal
    I be the one (CEO at 30) has something to do with the other (suit and tie) though.

    Not to imply your not talented, or event hat perception is everything. Just that perception is something, and something that is probably worth it when you are trying to overvalue your company at such ridiculous levels.
  • by Angostura ( 703910 ) on Monday March 10, 2008 @12:16PM (#22702620)
    Because I want the sites that I enjoy visiting to survive?
  • by Hatta ( 162192 ) on Monday March 10, 2008 @12:35PM (#22702936) Journal
    No, marketings purpose is simply to get you to buy a given product. Whether or not you'd have bought that product or a similar one is irrelevant, the purpose is to increase the chance that you buy that particular one, contributing to the revenue of that company who is producing the widget.

    Lets think about it this way. In the absence of marketing a wise, informed consumer will pick the best option for their needs. So marketing can't influence that choice if it's already optimal. The only thing for marketing to do is to convince you that their non optimal choice is optimal. i.e. the entire purpose of marketing is to mislead.
  • by oceaniv ( 1243854 ) on Monday March 10, 2008 @12:43PM (#22703086)
    Watching bit and pieces of the interview I have no doubt that she had not prepared for this, was just not a good choice of an interviewer given the audience and a host of other issues... HOWEVER these comments are kind of interesting to keep in mind "After she asked if someone could send her a message later on why she 'sucked so bad', I'm sure I could hear the person at the mic say something like 'it's because you're wearing a dress' I could be mistaken though." "And for those who think that sexist crap doesn't still happen, it does. Unconsciously mostly, but ALL THE TIME in social media. I witnessed Jay Rosen's citizen journalism pal, Leonard Witt, again at the Computation + Journalism Symposium recently at GA Tech, introduce one of the very few women panelists at that particular conference, Ms. Culver from Pownce, by talking throughout the entire introduction time he was allotted ONLY about Twitter... fer chrissake, and barely once mentioning Ms. Culver's own product or work! And the sad part... he never even realized what he was NOT talking about. Shame again." http://www.buzzmachine.com/2008/03/10/zuckerberg-interview-what-went-wrong/ [buzzmachine.com]
  • by SpiritGod21 ( 884402 ) on Monday March 10, 2008 @12:44PM (#22703114) Homepage
    Which is why you disable AB on sites you enjoy (like, say NYTimes, Slashdot, or Penny-Arcade) and leave it for sites you don't (in my case, MySpace). See the ads you want, block those you don't.
  • by Fex303 ( 557896 ) on Monday March 10, 2008 @12:49PM (#22703224)

    In the absence of marketing a wise, informed consumer will pick the best option for their needs.
    In the absence of marketing a wise consumer won't be informed, since they won't know what's out there. Who do you think sends out press releases, review copies, etc.

    You make it sound like there's an optimal product out there that all consumers would be best off buying.

    To use a real-life example, I can't afford to spend lots of money on orange juice. If I did, I would buy the organic brand with no added anything. However I don't buy the store brand, because it tastes terrible (too sweet). So instead I buy a mid-range brand.

    All of those brands have good reasons to exist and reasons to advertise. (To remind people to buy orange juice, to explain what they're all about, etc.) None of the brands are trying to manipulate people into buying something they don't want, simply to provide the right product to the right people.

  • by maxume ( 22995 ) on Monday March 10, 2008 @12:59PM (#22703396)
    He doesn't have a billion dollars. He surely has several million in actual money, but the rest is paper.

    Given that he has several million dollars that probably aren't going anywhere(which is enough money to do whatever you want for the rest of your life), why should he care more about what certain people think than he cares about having fun? So he can make sure that he is worth $2 billion on paper, and then 4?

    I can see where it would be more fun to not put up with a bunch of inane questions from bloggers, but that isn't what you said.
  • by Hatta ( 162192 ) on Monday March 10, 2008 @01:03PM (#22703464) Journal
    First off, most marketing is supposed to make you choose one particular brand over another, as opposed to buying something you wouldn't otherwise buy (since that's hard to do). For example, you're going to buy (say) soap anyhow, the advertising just tries to convince you to buy one brand rather than another.

    Yes, that was the gist of the second sentence of my post.

    Secondly, what you term 'emotional manipulation' is generally referred to as branding. In many cases a rational argument cannot be made for why you should buy one brand or another.

    If they're not distinguishable by features, then choose on price. If they're the same price, it really doesn't matter. But you'll be hard pressed finding any recognizable brand that doesn't have a cheaper no-name alternative.

    For example there is rational argument to be made for fashion.

    There is? Do tell.

    Also, lots of brands are marketed using rational argument. Some sort of facts form the basis of most ads, but obviously a 30-second TV spot isn't exactly long enough to go into depth about (say) soap composition.

    Just because facts are used doesn't mean the argument is rational. It's not truth, it's truthiness.

    Besides which, it's a sad fact that most of the general population don't understand lipid composition all that well, and even if they did, they don't care about it.

    True, but soap choice is hardly an important decision for one to make.

    If your emotions are really manipulated by what happens in the commercial breaks, then I'd suggest that advertising is the least of your problems.

    Oh that's just being silly. Obviously I'm not becoming distraught because of advertisments. But to claim that the constant barrage of emotionally laden imagery has no effect on you is just silly.

    Lastly, even if we were to accept your arguments, it doesn't follow that the 'better marketed option is usually not the best one'. At best you're arguing that they're uncorrelated, but I would make a counter-argument that a company that has a competent marketing department is more likely to have other competent departments, and therefor will be making a better product.

    No, my arguments didn't directly show that, but from experience that seems to be the case. Companies that make crappy products tend to make up for it with marketing. Companies that make excellent products don't need to trick people into buying them.

    Full disclosure: I work in advertising

    This [youtube.com] is for you.
  • Re:Probably set up (Score:2, Insightful)

    by Joelfabulous ( 1045392 ) on Monday March 10, 2008 @01:03PM (#22703466)
    "That's where journalistic integrity comes in"

    Speaking of which, why is the summary pretty much an unabashed, word for word copy and paste of the initial paragraph or two of the article? Isn't that plagiarism or something? Or is it different when it comes to reporting a news story, a la Reuters? Anyone?
  • by Anonymous Coward on Monday March 10, 2008 @01:09PM (#22703562)
    I've seen more journalism in bars between people trying to get into each other's pants. That girl is just plain sad.
  • by Anonymous Coward on Monday March 10, 2008 @01:18PM (#22703730)
    I bet she knows the difference between "loose" and "lose."

    And of course random podcasters are totally credible.
  • by Hatta ( 162192 ) on Monday March 10, 2008 @01:25PM (#22703876) Journal
    In the absence of marketing a wise consumer won't be informed, since they won't know what's out there. Who do you think sends out press releases, review copies, etc.

    There are plenty of third party sources of product information.

    You make it sound like there's an optimal product out there that all consumers would be best off buying.

    No, but there is always an optimal choice that balances all the factors that play into the decision.

    Lets look at your example for a minute. Mid-range orange juice is your optimal choice, but the marketing of the organic OJ has you thinking that if you made a little more money you'd choose them. Why? Because it's labeled organic it must be better?

    What's the difference really? Both are made from carbon, so I'm guessing by "organic" they mean they don't use any pesticides. Well how much pesticide is there in the non-organic OJ? Is there any evidence that non-organic OJ hurts people? If the store were selling tainted OJ shouldn't you take that up with the FDA instead of just buying the more expensive non-tainted OJ?

    That right there is the kind of harmful emotional manipulation I'm talking about. They're trying to make people think they're making wise purchasing decisions when it's really just based on bullshit.
  • Re:Probably set up (Score:1, Insightful)

    by Anonymous Coward on Monday March 10, 2008 @01:30PM (#22704010)
    Yes, and that exact same demographic has used and then left both Friendster and MySpace. What's to say that they won't leave Facebook when another flavor du jour comes along?
  • by Necroman ( 61604 ) on Monday March 10, 2008 @01:48PM (#22704466)
    I was at the presentation, and rather disappointed as many other people were. I ended up leaving the interview before the "revolt" happened, I just couldn't take anymore of it. As my friend described it "That interview felt like awkward sex."

    She kept rambling on and not asking straight-forward questions (they were more statements than questions). Advertising herself and telling her own stories rather than interview the person we were there to hear from. And her response afterwards (seen in one of the youtube links in these comments) is even more appalling. It seems she did no research about the crowd she was interviewing in front of, which caused a huge problem. And to add the comment about how SXSW won't get another big person. Does she realize that last years keynotes were Dan Rather and William Wright (both of with were awesome interviews/presentations). She may be a good writer, but doesn't have a clue how to run a proper live interview.

    And not to put all the blame on her, Mark did not help the situation at all. He repeated the same statements over and over, felt like he just kept repeating himself. He also didn't see like the best public speaker (not to say I'm good at it), but he didn't seem ready for what he was thrown into. He could have done some work to steer the presentation in a way that he wanted, but I don't believe he's had enough experience to do this.
  • Groupthink (Score:3, Insightful)

    by bjtuna ( 70129 ) <brian@@@intercarve...net> on Monday March 10, 2008 @02:26PM (#22705192) Homepage
    This little 'story' has been going around for about 24 hours and the root of it, in my opinion, is being obscured: the self-congratulation of a bunch of developers that they were able to chat online (with Twitter) about an event that they were all watching with their own eyes. The tweets took on a life of their own. That's why you keep seeing the same phrase, "train wreck", in all these write-ups. So one journalist did a poor job of interviewing some business owner? If it wasn't for the "live blogging" aspect, it wouldn't be news. And don't even get me started on how fucking rude it was for the audience to start interrupting them. I've seen some other people comment here that Zuckerburg and Lacy are lacking in social skills... sorry, but that doesn't compare to how completely out-of-line the audience members were.
  • WTF... (Score:2, Insightful)

    by mcmire ( 1152897 ) on Monday March 10, 2008 @02:32PM (#22705320)
    Personally I think this whole fiasco just proves (yet again) that when people are given the chance to speak their mind, they act like total dickwads. Bloggers and Twitterers are no exception. I mean, read some of the twits [valleywag.com]. Sarah Lacy may have been a terrible interviewer, but that's no reason to throw insults at her... Jesus. You'd think that the same people that twitter are the same people that troll YouTube and shit all over the comments sections...
  • by FLEB ( 312391 ) on Monday March 10, 2008 @02:44PM (#22705522) Homepage Journal
    Why are you even going to sites you don't like?
  • by gelfling ( 6534 ) on Monday March 10, 2008 @02:49PM (#22705636) Homepage Journal
    A friend of mine, an historian, commented that when you leave teenagers in charge what you get is the middle ages. Which is factually correct.

    The Facebook generation, essentially a gibbering gaggle of binge drinking ADD retards, are now in charge. In a few more years you can expect another Cultural Revolution that will make 'Idiocracy' look like a documentary.
  • by DavidD_CA ( 750156 ) on Monday March 10, 2008 @05:35PM (#22708396) Homepage
    Isn't signing up for Facebook your opt-in?

    Don't like it; don't use it.
  • by Anonymous Coward on Monday March 10, 2008 @05:41PM (#22708454)
    "That interview felt like awkward sex."

    You try having sex on stage and not being awkward.
  • No, he gets it... (Score:1, Insightful)

    by Anonymous Coward on Monday March 10, 2008 @08:48PM (#22710594)
    ...it's you who think you're all fabulous and clever using deign to make things pretty and appealing, which generally have no innate value whatsoever. I make web sites for a living too, and I have vowed only to work for independent artists and nonprofits, and not to work for people whose work is not life-affirming. Not much of what I do is marketing, it's just trying to make information clear and aesthetically pleasing. Now, what marketers do - quite a lot of them shall we say - is create lots of artificial demand for... shit. Marketers serve the interests and goals of the rapists of the earth - namely, to rip off everyone and everything for profit. If your day at all consists of asking "how can we make this more appealing?" or "how can we get this out to the right people?" or "how can we generate demand for this?" ... kill yourself now.

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