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Wikipedia Breeds Unwitting Trust (Says IT Professor) 441

kingston writes ""As I say to my students 'if you had to have brain surgery would you prefer someone who has been through medical school, trained and researched in the field, or the student next to you who has read Wikipedia'?" So says Deakin University associate professor of information systems, Sharman Lichtenstein, who believes Wikipedia, where anyone can edit a page entry, is fostering a climate of blind trust among people seeking information. Professor Lichtenstein says the reliance by students on Wikipedia for finding information, and acceptance of the practice by teachers and academics, was "crowding out" valuable knowledge and creating a generation unable to source "credible expert" views even if desired. "People are unwittingly trusting the information they find on Wikipedia, yet experience has shown it can be wrong, incomplete, biased, or misleading," she said. "Parents and teachers think it is [okay], but it is a light-weight model of knowledge and people don't know about the underlying model of how it operates.""
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Wikipedia Breeds Unwitting Trust (Says IT Professor)

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  • by morgan_greywolf ( 835522 ) * on Monday April 14, 2008 @08:50AM (#23061892) Homepage Journal

    "People are unwittingly trusting the information they find on Wikipedia, yet experience has shown it can be wrong, incomplete, biased, or misleading," she said. "Parents and teachers think it is [okay], but it is a light-weight model of knowledge and people don't know about the underlying model of how it operates."
    And you could "s/Wikipedia/Encyclopedia Brittanica" on that statement and it would still be 100% accurate. Encyclopedias are summaries of available knowledge and nothing more. Wikipedia is just one example of an encyclopedia.

    As any first-year college student can tell you, an encyclopedia is not meant to be an authoritative source, nor can it be used a primary source in a properly-written research paper. It is meant to be a starting point for research only. If you quote anything from an encyclopedia in a research paper, then you need to cite two additional primary souces, which must by definition be from scholarly books, journals or other information published from scholarly sources, which very clearly back up that material.

    Wikipedia's achilles heal for scholarly research isn't that anyone can edit it (a statement which, in and of itself, is not 100% complete or accurate and deliberately misrepresents what Wikipedia is and is not), it's that it is an encyclopedia and nothing more.
  • by bigattichouse ( 527527 ) on Monday April 14, 2008 @08:54AM (#23061926) Homepage
    I wish I could filter out Yahoo answers from my entire online experience. Just about any question I've ever had for a non technical issue (e.g. Can I feed a hamster strawberries), is answered on Yahoo as : 1. Yep 2. Nope 3. Feed it motor oil 4. lolz, luzer! Yeah, the internet used to be 90% noise and 10% signal, and has improved drastically over the last decade to 99% noise! *sigh*
  • by pnuema ( 523776 ) on Monday April 14, 2008 @08:56AM (#23061960)
    IT'S AN ENCYCLOPEDIA.

    If you are using an encyclopedia for anything other than getting you started on your serious research, or satisfying a non-important curiosity, then you don't know what an encyclopedia is for. Apparently someone needs to tell this egghead.

  • by wild_quinine ( 998562 ) on Monday April 14, 2008 @08:56AM (#23061964)

    Professor Lichtenstein says the reliance by students on Wikipedia for finding information, and acceptance of the practice by teachers and academics, was "crowding out" valuable knowledge and creating a generation unable to source "credible expert" views even if desired.
    Yes, that is one risk. But the current academic system is far from perfect. It creates an effectively useless intellectual caste system, and fosters an elitist culture. Valuable knowledge should be shared, even at the risk of adding chinks to its armour. That attitude is the one and same which has fostered a literate world, in which the common man can have this discussion and it be meaningful.
  • "Crowding Out?" (Score:5, Insightful)

    by eldavojohn ( 898314 ) * <eldavojohn@noSpAM.gmail.com> on Monday April 14, 2008 @08:57AM (#23061978) Journal
    I don't think that the "crowding out" phenomenon is really going to happen. There will still be technical journals and medical textbooks. No one has a medical degree from Wikipedia. It's not designed as that solution. Nobody consults Wikipedia when their life is on the line. Nobody purely learns from only Wikipedia.

    From the start of this article (which was a bad analogy) to the mention of Google Knoll, I'm not impressed with this weird suggestion that Wikipedia is supposed to be the de facto source of knowledge for anyone and anything. It's great to start there or to 'get an understanding' as the article mentions but it's the sources and subsequent sources you find that have the real information. It's at least second hand information from the masses designed to be more second hand information for the masses. Not for doctors or academia.

    I judged a state science fair recently and came upon a bridge project which hand one reference listed--Wikipedia. I asked the kid why he had only used these five different types of bridges and he said because that's what was listed on Wikipedia. I pretty much gave him a horrible score based on that and pointed out that the Army Corp of Engineers provides all its publications free and recommended he check that out if he wanted better information.

    If you're a parent or a teacher, take the time to explain this to your children. If you're a medical doctor or expert in your field, stop fighting new technology that increases general knowledge and relax.
  • It would help... (Score:4, Insightful)

    by Phoenix-IT ( 801337 ) on Monday April 14, 2008 @08:58AM (#23061986)
    If we had more than one major encyclopedia online that was supported by advertisements or Federal funding to source information from it would be a boon for everyone. I mean, if they'll spend thousands for hardly used encyclopedias for public libraries, there must be a way to make that information more available in the age of the internet. This may already exist, but if it does, I haven't seen it. Perhaps other publicly available sources of information need to be more vocal about their existence?
  • by DrLang21 ( 900992 ) on Monday April 14, 2008 @08:58AM (#23061990)

    As any first-year college student can tell you, an encyclopedia is not meant to be an authoritative source, nor can it be used a primary source in a properly-written research paper.
    Citation needed.
    Seriously, I see third year college students who still don't know what plagerism is. You can't convince me that they all know better than to use an encyclopedia as a primary source.
  • by mhamel ( 314503 ) on Monday April 14, 2008 @09:00AM (#23062014)
    I would not accept having a brain surgery by somebody trained on wikipedia for sure. But I would not accept a brain surgery by anybody who has been trained by reading just one article from any book. Even if the book is recognized by the experts.

    But, if I am to get a brain surgery, I will certainly go to wikipedia to have a basic understanding of what is going to happen to me. I'll also follow the links I get from there. And read whatever information I can get. It will make me capable of asking questions the next time I meet my doctor and certainly understand better what he will tell me.

    I know some doctors prefer patients that do not ask questions. It just goes faster. But I think it is part of the doctor job to do what he can for the understanding of it's patient. They very very often do not. I think those doctors have a bad attitude, not their patients for asking questions.
  • by wrw3 ( 152058 ) on Monday April 14, 2008 @09:02AM (#23062030) Homepage
    The analogy of the brain surgery is pretty light-weight, inappropriate, and jejune for a professor. The professor's position is a bit arrogant, suggesting I don't know enough to use the right tool for a given job. Also, no sensible person expects Wikipedia to be The One Tool, nor does anyone with experience and judgment rely upon one source, especially on the Internet. Sounds like the professor could learn a thing or two.
  • High perch (Score:2, Insightful)

    by unchiujar ( 1030510 ) on Monday April 14, 2008 @09:04AM (#23062058)
    Blabla ivory tower blabla better than tho commoners blablabla I am more important blablablabla.
  • by JeepFanatic ( 993244 ) on Monday April 14, 2008 @09:05AM (#23062064)

    As any first-year college student can tell you, an encyclopedia is not meant to be an authoritative source, nor can it be used a primary source in a properly-written research paper.
    I think you give first-year college students too much credit. Having taught them for 5 years, I can tell you from first hand experience that MOST of them do not know the first thing about proper research or what makes for good source materials.
  • Whatever (Score:5, Insightful)

    by corby ( 56462 ) on Monday April 14, 2008 @09:05AM (#23062066)
    Because nobody ever believed stuff they read on the Internet before Wikipedia came along?

    How is Wikipedia the cause of this problem? It seems like Wikipedia might be part of the solution. Unlike most of the unsourced data you find on the World Wide Web, Wikipedia actually has a framework that encourages citing references and sources.
  • Not alone (Score:4, Insightful)

    by DoofusOfDeath ( 636671 ) on Monday April 14, 2008 @09:09AM (#23062106)

    "People are unwittingly trusting the information they find on Wikipedia, yet experience has shown it can be wrong, incomplete, biased, or misleading,"

    As opposed to what: Newspapers? Schools' history books? It's a bit silly to criticize only Wikipedia and none of the other sources accepted by schoolteachers.

  • by elrous0 ( 869638 ) * on Monday April 14, 2008 @09:10AM (#23062128)
    The main flaw of traditional encyclopedia articles is that they're often written by a single author, with only minimal editing and peer review. And so the resulting article will inevitably be biased toward the views of said author (however respected he may be), with no recourse for other scholars who may disagree with its points. At least Wikipedia, for all its flaws, allows for some recourse from those with a different perspective or different arguments.
  • by Hognoxious ( 631665 ) on Monday April 14, 2008 @09:14AM (#23062166) Homepage Journal

    Seriously, I see fuckwits on slashdot who still don't know how to spell "plagiarism". You can't convince me that they all don't know how to use a dictionary.
    Is that what you meant?
  • by DragonHawk ( 21256 ) on Monday April 14, 2008 @09:14AM (#23062174) Homepage Journal
    Headline says: "Wikipedia Breeds Unwitting Trust"

    My first thought: s/Breeds/Highlights/

    In general, I find most of the articles that complain about such-and-such a problem with Wikipedia stop too soon. It isn't that Wikipedia is often incorrect, or that Wikipedia articles lack verifiable sources, or that people are too quick to trust what's written in Wikipedia, or that Wikipedia is easily subverted by people with their own agenda. While those statements are all true, they're simply special cases of a far more insidious trend: People put too much trust in information.

    Newspaper articles, scientific studies, engineering decisions, information in general suffers from all the same problems. How often do we see someone make a statement, claiming things are a certain way, but with no way to check on it? Just about every post on Slashdot, for starters. :) But we tend to want to accept such statements as truth, even when we know better. Humans seem to have an inherent, unconscious willingness to trust that domatic statements must be true.

    Wikipedia simply highlights this problem.
  • Strawman (Score:5, Insightful)

    by kentrel ( 526003 ) on Monday April 14, 2008 @09:14AM (#23062176) Journal
    Isn't the professor presenting a Straw man argument here? Nobody would ever compare an encyclopedia to a long course of hands on training and intensive work.

    (Many surgeons train for 3 or 4 years AFTER they become a doctor before they get to be considered proper surgeons by their peers)

    Professor Lichtenstein (or Lichy to her friends?) assumes that all of us blindly trust wikipedia. I don't. I don't know anybody who hasn't doubted the truth of a wikipedia article. She already knows the solution - don't let students cite wikipedia, so its hard to see what her problem is?

    Is she mad that people are contributing their knowledge for free, while she expects to be paid? What a terrible blow Wikipedia has inflicted on our poor starving experts.
  • by kwub ( 1237296 ) on Monday April 14, 2008 @09:16AM (#23062188) Homepage
    ...but it still isn't going to keep people from making these assertions. Wikipedia has changed nothing but the scope of information covered by encyclopaedic content. The ignorant sods who considered Brittanica and World Book a reliable source twenty years ago are the same geniuses that quote Wikipedia on research papers. Rampant prejudice specifically directed at Wikipedia exists only because of gross misunderstanding of its peer review format and a general bias against the great evil that is (*GASP*) technology.
  • Blind Trust? (Score:5, Insightful)

    by mdwh2 ( 535323 ) on Monday April 14, 2008 @09:24AM (#23062290) Journal
    "fostering a climate of blind trust among people seeking information"

    Funny, when it comes to Wikipedia, there's no end of people telling us how we can't trust what we read, and we need to be careful what we use it for, and check the sources. Even Wikipedia itself is honest about telling you that an article lacks sources, is biased or may not be reliable.

    It's with every other source that people give their blind trust to - whether it's other encyclopedias, books, the media, or, evidently, University Professors.

    If Wikipedia has made people be careful of what we read, that's a good thing. I only wish people would engage their brain more often, and use that sceptism with every other thing they read or hear.
  • Re:old idea (Score:3, Insightful)

    by Snowmit ( 704081 ) on Monday April 14, 2008 @09:26AM (#23062310) Homepage

    Old idea, old news... This has been discussed (or at least I've already known it and teach others) not to trust Wiki. I directly link and relate it to the COI, or COST OF INFORMATION. If I have to PAY for information like a journal or subscription, I will hold the people accountable because of that premium. But Wiki is "FREE" so if I read something wrong, I laugh and keep going...
    Better yet, if I read something wrong on wikipedia, I can CORRECT it and keep going.
  • by Lodragandraoidh ( 639696 ) on Monday April 14, 2008 @09:27AM (#23062324) Journal
    There is a certain tyranny of expertise - particularly in academia. No matter how well researched, thought out, or tested a particular product is (whether it be object or manuscript), it will be snubbed unless the author/inventor has 'Doctor' after his/her name.

    I used to think the institutions of higher learning were composed of open minded people - until I went to school. With rare exception this is not the case - dogma wins out over discourse. The unwitting student stumbles into this minefield of vested interests - the teacher actively attempts to suppress the heretical concepts, or more commonly brushes them under the rug with little comment and much condescension.

    While professors challenge their students to think critically and with an open mind, they should also take that same advise to heart.
  • by SirGarlon ( 845873 ) on Monday April 14, 2008 @09:27AM (#23062328)

    I'm surprised at how many people here are defending Wikipedia. When I first discovered it, I thought it was a great project. Now, I think it's not-so-great.

    The problem I see is not factual inaccuracies (they exist but are comparatively easy to correct), but lack of rigor and a tendency to transparently pass-through the authors' biases.

    When I say "bias," I am not necessarily referring to political opinions or prejudices. Those are examples but not, even, the most common. A bias is simply something that inclines one to think a certain way without realizing why, and especially without taking the trouble to consider and refute contrary propositions. For instance, Wikipedia's proponents (defenders? apologists?) are fond of saying that Wikipedia's open model makes it less biased than, say, a copyrighted encyclopedia. That's a biased statement itself -- it fails to consider, for example, the possibility that authors may be more inclined to rigorous fact-checking when they're being paid for their efforts, or the possibility that some opinions may be just wrong in spite of having vocal proponents who insist on getting a free soapbox in the name of "balance".

    Finally, a rebuttal to the defense that "it's just an encyclopedia." Would you consult an encyclopedia, any encyclopedia, where 50% of the articles were known to be utterly false? Would you tolerate a 25% error rate? The question I pose is, what error rate really is acceptable and does Wikipedia exceed that rate, or not? My experience is a sample size of about 20 articles and in that sample, the rate of error or omission is about 20%. For me, that's far too high -- but I admit that's a biased analysis. ;-)

  • by antic ( 29198 ) on Monday April 14, 2008 @09:32AM (#23062384)
    And what's going to change that for the better? Content (even crappy content) brings users and eyeballs mean advertising dollars. When one of the big players (Yahoo) is taking that path and producing some of the worst content, one can't have much hope!
  • by Anonymous Coward on Monday April 14, 2008 @09:35AM (#23062426)
    I think you give first-year college students too much credit. Having taught them for 5 years, I can tell you from first hand experience that MOST of them do not know the first thing about proper research or what makes for good source materials.

    Then clearly the problem is those teaching them are failing. That'll be you!
  • by jollyreaper ( 513215 ) on Monday April 14, 2008 @09:36AM (#23062432)
    Blind trust is a human problem and has been around since the beginning. Allow me to burn some karma by bringing up a few examples:

    1. Religion. We start in on kids from the moment they spring from the womb, filling their heads with all sorts of bullshit. And why shouldn't they believe it? Mother and father are telling me it is so! The priest, the teacher, the shaman, all confirm what they say. How could I believe otherwise? Sure, it looks like bread and wine but the priest waved his hands over it, mumbled some magic words in latin, and now I know it is the flesh and blood of my lord and savior. The priest promises this ritual cannibalism will bring me to heaven. He also tells me that what we do together is not a bad thing, not a sin, even when he touches me there, even when it hurts.

    2. Cultural bullshit. Take a look at any intractable ethnic problem like Jews and Palestinians, Catholics and Protestants, Yankees and Red Sox fans, you're looking at the product of trusting kids being fed a steady diet of their parents' bullshit. By the time they're having children of their own, they've taken the bullshit for their own and pass that ignorance along as a treasured tradition. "Damn them Jews, damn them Arabs, they wronged us years ago!" God forbid the kids might grow up to devise a solution to the problem, endless bloodshed is so much more productive.

    I could go on and fill more pages so I'll just leave it at the news media. It's been said that Americans are the only people on the planet who believe their own government's propaganda. I'm sure there are probably a few out there more gullible but we're certainly the biggest and most embarrassing. Government spokesmen will come out and make bald-faced lies and the so-called journalists do not call them on it. Gullible sheeple will watch the news and take the denials as truth. "Who could have possibly predicted that a hurricane could have hit New Orleans? I certainly have to give the President that. I'm sure no one ever brought the possibility up to him, not even as the hurricane was bearing down on the city and NOAA issued warnings of chaos and destruction on a biblical scale." A false statement made with great certainty and not contradicted by the so-called journalists will be taken as fact by the contented, unthinking audience.

    Ok, so we can't question religion with science, we can't point our fingers and laugh when bible-thumping morons insist that Noah's Ark is a true story. So we can't beat the priests over the head with science. But then we get politicians setting policy on matters that fall under the jurisdiction of science and they use religion as the guideline? They use pure politics in their calculation and not only ignore but suppress the scientific evidence? "Hey, I think putting a power drill through someone's skull might be harmful." "There are some scientists who would dispute that." "Well fuck me, I don't have a counter to that!" And where is the outrage in all of this, where are the villagers with pitchforks ready to cast the liars out on their asses? I don't even hear crickets, they're probably home watching America's Next Celebrity Suicide.

    So we're supposed to be outraged that people might not do their own BS check when reading Wikipedia? Folks, if that were our only problem in this country, we'd be doing fine.
  • by IkeTo ( 27776 ) on Monday April 14, 2008 @09:36AM (#23062436)
    Wikipedia is actually much better than newspaper in this regard. When reading newspaper, you have no way to see the opinions of anybody other than the members of the editorial board of the newspaper. In Wikipedia, at least you can view the history of the article and the discussion page if the Wiki-page is heavy-handed by a group of people with a particular political, commercial or whatever stand. The only thing good about newspaper is that it is so obviously biased that nobody will trust it.
  • by moxley ( 895517 ) on Monday April 14, 2008 @09:42AM (#23062526)
    It seems to me like Wikipedia is getting it from all sides.

    We have people in the intelligence community whose job seems to be managing/editing wikipedia entries on the sly.

    We have politicians changing their own pages and removing anything unflattering, regardless of truth.

    We have allegations of using influence to possibly get Racheal Marsden's page altered which would be slightly unethical (but something I am sure she would gladly do). ..and now we have people like this (and others) trying to poke holes in Wikipedia's credibility.

    But here's the thing - thoughout all of that it is transparent. We know about it. If Wikipedia were a corporation or other closed model - this same sort of stuff would go on and we wouldn't know about it - or even worse, things that could upset powerful politicians or corporations may not even make it in.

    Wikipedia may not be perfect, but I think it is amazing and amazingly trustable - BECAUSE of the transparency, and BECAUSE anybody can participate. It's not like someone can go on there and change important facts without it being caught - and usually it is caught within less than a minute.

    Wikipedia as a system is designed to cope with any and all of these issues, and I (personally) find it much more up-to-date, credible, and comprehensive than any other encyclopedic source.
  • by Bender0x7D1 ( 536254 ) on Monday April 14, 2008 @09:50AM (#23062626)

    As any first-year college student can tell you, an encyclopedia is not meant to be an authoritative source, nor can it be used a primary source in a properly-written research paper.

    Why not? OK - I know what you are getting at, but there can be a lot more to a properly-written research paper than the actual research. If I need a few sentences on the history of someone or something, (background or related work), I'm not going to find it in a proper journal article, and there are a lot of people that don't have published biographies to look at. Also, I have seen peer-reviewed articles that are just wrong. One claimed that using the SUM of blocks was a good cryptographic checksum - they would be wrong. How that made it past the peer-review I'll never know.

    I think the rule "no encyclopedias" is used as a fail-safe mechanism to prevent students from using an encyclopedia as their only reference, or over-using it as a reference. The real rule should be: Use your judgement on whether or not it is a good reference. However, there are a lot of students that don't have good judgement in this area and need the rule.

    I could see the same rule being applied to posts in an Internet forum - "An Internet forum is not an authoritative source." OK - Then explain the KoreK attack on WEP. The attack was posted on the NetStumbler Forum [netstumbler.org]. Would the URL for that post be acceptable as a reference? In context of WEP attacks, it should be. Why? Because anyone other reference will eventually trace-back, through other references, to that post.

    I agree that Wikipedia has a lot of articles with mistakes in them. There are also a lot of peer-reviewed papers with mistakes in them. We're human. It happens. I think there will be a lot of headaches from trying to define what a good reference is in the near future as more and more information is served-up through the web. Think about how you get your information on configuring Linux. Was it a journal paper or was it some guy who worked through the problem and posted results on their blog? If you are conducting experiments on performance, how do you know what settings to change, or what those settings do? You probably found it on some blog, website or forum and not in a traditional paper.

  • by mike2R ( 721965 ) on Monday April 14, 2008 @09:54AM (#23062680)
    Quite frankly if students come out of education in 2008 not knowing how to evaluate source material properly then this points to a major weakness in their teachers. Seen in this light Wikipedia is an excellent teaching tool - it contains a load of good info, a load of crap info, and all in all is a fantastic way of teaching students about the pit-falls of badly sourced material.

    What this professor needs to do is toddle off down to the history department, and politely ask a professor there if it would be possible to get his students (and possibly himself) an intro into proper source handling. These are not new skills - they've been the bedrock of a historian's trade for a century or so. They just happen to have become skills which are absolutely essential to everyone in the internet age.

    In short; bad teacher, not bad Wikipedia.
  • by Anonymous Coward on Monday April 14, 2008 @09:58AM (#23062748)
    People don't believe something because it's true, but either because they want it to be true, or because they fear it to be true.
  • by Fozzyuw ( 950608 ) on Monday April 14, 2008 @10:04AM (#23062800)

    Seriously, I see third year college students who still don't know what plagerism is. You can't convince me that they all know better than to use an encyclopedia as a primary source.

    Exactly, Wikipedia does not create bad research papers, bad researchers create bad research papers. It's time for professors to stop blaming Wikipedia for poor research papers and start blaming their poor teaching skills in teaching kids how to properly do research.

  • I go there... (Score:1, Insightful)

    by Anonymous Coward on Monday April 14, 2008 @10:08AM (#23062864)
    I am a student of Information Technology at the University this 'professor' works at, and let me tell you something: I've gotten a hell of alot of my information from Wikipedia, and I feel I'm doing pretty well so far. When I do my IT Fundamentals quizzes, guess where I go when there's an answer I didn't know: Wikipedia (If the textbook doesn't help enough). And my last score? 97.5%.

    According to my 151 teacher, the teachers at Deakin have varying opinions, even at higher levels in the staff. I don't really care, however - It's THE single most useful resource for everything I want to learn, and I've never found myself dudded by the information.

    Also, the teacher I have that is 'against' Wikipedia for educational purposes is someone I find myself often correcting. He is a teacher of GAMES, and runs the GAMES course, and stated the CPU speed of the PS3 and Xbox 360 as under 600mhz. I know that it's closer to 3ghz - 3.2 I believe. Guess where I learned that. And is it right? Hmm, look at this here Xbox 360 box... says 3.2.

    Also, you're fooling yourself if you don't think there are errors in paper books. I've seen many books with just plain wrong facts in them - Don't get me started on the Coriolis effect's magnitude or Walt Disney's corpse's temperature.

    'if you had to have brain surgery would you prefer someone who has been through medical school, trained and researched in the field, or the student next to you who has read Wikipedia'?

    Frankly, this quote makes me wonder how she got this job. Obviously I'd take the brain surgeon. But I also wouldnt accept brain surgery from someone who'd only read a book written by the brain surgeon. This is such nonsense. Honestly, I'm glad this woman isn't a lecturer of mine.

    Also, I'm going to continue to use Wikipedia for my work. Take that, you stupid woman. Now YOU'RE causing the spread of misinformation: I can't cite it, so I'll have to write something else. Also, I'm going to make a donation to Wikipedia when I can, just to spite this.

    And to top this off, the thing that annoys me most about this is that I didn't hear about this at university. I came home and read it on Slashdot. Way to prove yourself wrong, 'Professor' - looks like the Internet is a little better at spreading information than YOU.

    Internet 1. Deakin 0.
  • by CogDissident ( 951207 ) on Monday April 14, 2008 @10:11AM (#23062898)
    You don't seem to understand. A college education doesn't "mean" much anymore. It just means that your employable and focused, not that you're particularly intelligent or well read.
  • by electrictroy ( 912290 ) on Monday April 14, 2008 @10:12AM (#23062926)
    "You can not use the encyclopedia as a source."

    That's what my teachers taught me in the "dark ages" when encyclopedias were printed on paper, and they should be teaching students the same thing today. Wikipedia or Britannica are great places to get a general understanding, and maybe a few sources, but that's it.

  • by SirGarlon ( 845873 ) on Monday April 14, 2008 @10:14AM (#23062944)

    and the inaccurate garbage (to which you ascribe a questionable 20% occurrence) is generally restricted to the host of articles so obscure or specific that they would be omitted in a standard encyclopedia anyway!

    First, you're mischaracterizing my statement. I didn't say 20% of the articles on Wikipedia are garbage. I said about 20% of the approximately 20 articles I have read; i.e. four articles contain significant errors or omissions. And now I add, for purposes of clarification, that since I lack the time and interest to do a comprehensive study of my own, I conclude on this admittedly insufficient sample that Wikipedia isn't good enough for me. If you prefer to take your chances, feel free, but if you claim Wikipedia is as good as a print source then you'll have to go into a bit of detail to refute the evidence of my own eyes.

    Second, your assertion that errors are "generally restricted to ... articles so obscure or specific" makes it impossible to argue against you, because I can point to 20 articles containing errors and then you can dismiss them all because, in your exalted opinion, they're "obscure or specific" topics.

  • by electrictroy ( 912290 ) on Monday April 14, 2008 @10:17AM (#23063002)
    Sounds like high school in the 1950s. People who wanted a job, finished high school and became employed. You didn't need anything more.

    I bet in another twenty years, I'll find more and more jobs saying, "underqualified" because I "only have a Bachelors" and they'll require more years.

  • Re:Amen to that (Score:5, Insightful)

    by cloricus ( 691063 ) on Monday April 14, 2008 @10:23AM (#23063084)
    I noticed that it has a lot to do with the culture of the educational institute.

    My high school put high priority on sources, some times up to 20% of total marks. Poor sourcing or incorrect sourcing was equated to the likes of cheating resulting in various repercussions of real world importance. Anyone daring to be as lazy as you example would fail that specific course. Though to balance this aspect researching methods was a small section of every semester in every class as well as critical thinking.

    Yet when I got to university there was simply no emphasis on sourcing, we were shown Google and then yelled at about how Wikipedia was the devil and told to get busy. When I started handing in my sources like I would in highschool it didn't take long to realise that they rarely even looked at them, and _never_ checked the sources for themselves. Guess what happened next! I simply started Googling, sighting anything but Wikipedia, and grabbing random pages from text books that sounded remotely on topic.

    The reality is students are lazy and the majority do the minimum to pass. Simply increasing the minimum standard and giving students the resources they need improves all the students who are just cruising through. Of course this is only if they have no alternative! :P
  • by CogDissident ( 951207 ) on Monday April 14, 2008 @10:23AM (#23063088)
    You're not in CS are you? A lot of places "already" say basically either: have 10 years experience, a masters/doctorate, or find your way out of the building.
  • by teslatug ( 543527 ) on Monday April 14, 2008 @10:31AM (#23063188)
    Here's your Citation Reference [wikipedia.org] :)
    I don't get why people don't even trust Wikipedia's disclaimers. I mean are they assuming that the disclaimer is incorrect, and that Wikipedia does make some guarantee of correctness??
  • by ceoyoyo ( 59147 ) on Monday April 14, 2008 @10:39AM (#23063294)
    Your examples of web sources are all things that you confirm yourself (or at least rely on others to do for you). A guy posting in an Internet forum about a WEP attack IS a bad source, until it is confirmed, in which case you need to include the confirmation as a source as well. Peer reviewed papers and books are confirmed by the reviewers so they combine the two sources you'd need otherwise.

    Do you trust the information you get about configuring Linux on the Internet automatically? What if somebody is playing games with the newbie? You don't trust the source until you, or someone else you trust, confirms what they're saying is accurate.
  • by Firethorn ( 177587 ) on Monday April 14, 2008 @10:39AM (#23063304) Homepage Journal
    And why should they? It's your job to teach them isn't it? Why are we constantly expecting "students" to know things?

    Because, let's face it, college is supposed to be an advanced curriculum, and people attending are supposed to already have a High School diploma that indicates that they have met requirements to graduate that include things like writing a report. They don't need to be perfect, but they should know how.

    Besides, High School teachers have become so retarded over the years it's amazing that graduates know anything.

    This is the REAL problem. Why the heck should we spend 12 years in school if we don't learn anything useful? If anything, the spread of AP courses into high school doesn't indicate that students are learning stuff earlier, it indicates that standards have slipped. What used to be considered HS material is now college level stuff.

    What used to require a HS diploma now requires an Associates, what used to require an Associates now requires a Bachelor. So on and so forth. We're costing ourselves a lot of resources to take another couple years to get people ready for the workplace - It's arguable who's better off, somebody who goes to work out of HS, or somebody to goes to college and comes out $60k in debt for a 'mere' $10k more a year in income while the guy who went to work has 4 extra years of income.

    I think that we need to bring back the technical training - not everybody needs to go to college, nor is it beest for everyone. We still need mechanics, plumbers, and electricions. Hairdressers/barbers, cashiers and tellers. There are people who are happier in those jobs.
  • For instance, Wikipedia's proponents (defenders? apologists?) are fond of saying that Wikipedia's open model makes it less biased than, say, a copyrighted encyclopedia. That's a biased statement itself
    No, it is a statement of fact, because Wikipedia is among the very few sources of information out there that doesn't hide the fact that it might be wrong. How often have you read in your paper encyclopedia that the following article might lack sources, might be biased or otherwise flawed? Likely never. Paper encyclopedia, newspapers and TV don't do that, they present every information as if it would be correct, even so it might not be, not even close. Wikipedia on the other side as all those "Citations missing", "Article is NPOV", etc. banners that inform you when things are not right and as this wouldn't be enough there are also the Talk pages. When there is a controversial topic you have a very good change to find a lengthy discussion about the controversy on the Talk pages. This is something you will never see in a paper encyclopedia.

    Now is Wikipedia perfect? Nope. I would like to see a separation between 'stable' and 'unstable' articles, I would also like to see the talk pages turned into a proper message board. I would also like to see the stupid habit of deleting good articles gone in the German Wikipedia. But none of those issues changes the fact that Wikipedia is among the very few information sources that actually outright tell you when there might be a controversy.

    This all of course doesn't mean that Wikipedia can't be wrong, but then the Edit button and Talk pages are there for you to correct the matter *instantly*. No need to wait ten years till your library might get the revisited version of that paper encyclopedia.

    Oh, and due to care to elaborate on which sources of information that you consider "good enough" for yourself?
  • by Geoffrey.landis ( 926948 ) on Monday April 14, 2008 @10:55AM (#23063534) Homepage

    "Vandalism" isn't necessary vandalism -- they've never actually defined that word. It's like "terrorism" is to a newspaper - a license to do what you like in the name of "truthiness". Would Galileo be a vandal, would Rosa Parks? Is Stephen Colbert

    I have to say that if you look at the edit summary of a random article for the text "revert vandalism", it's pretty clear what vandalism is-- typically things like people deleting the entire text of a section and substituting "E4T MY HAIRY WHONG" or "Ki11 ALL ". I don't think that Galileo would do something like that.

    And why do you say "they've never actually defined that word [vandalism]"? Did you look up the definition of vandalism [wikipedia.org] in Wikipedia?

  • by Glamdrlng ( 654792 ) on Monday April 14, 2008 @11:08AM (#23063768)
    What if you needed someone to configure a server, router, or firewall in an enterprise production environment? Would you want an IT professor or someone who has read wikipedia? My money's on a wikipedia reader. I'm a network security instructor myself, and only a handful of my peers I've worked with in academia have stepped foot in a data center in the last ten years.

    Wikipedia shouldn't be treated as an expert source in a peer-reviewed journal, but it also shouldn't be dismissed as having no value for a researcher.
  • by ClubStew ( 113954 ) on Monday April 14, 2008 @11:11AM (#23063826) Homepage

    At times Wikipedia is biased or even wrong, but one thing people seem to fail to realize is that because "anyone" can edit it is likely - however not guaranteed - that someone authoritative will find and fix a comment, or at least tag it as containing incorrect or unconfirmed information.

    But with more and more people, or at least professors, blasting Wikipedia like this fewer and fewer authoritative sources will visit and edit Wikipedia. Wikipedia could be great over time but people like those in TFA are destroying that more than I think Wikipedia's editors are.

  • by downhole ( 831621 ) on Monday April 14, 2008 @11:20AM (#23063962) Homepage Journal
    What makes you think we don't have that technical training now? We still have mechanics, plumbers, electricians, hairdressers, barbers, cashiers, tellers, etc, and they aren't going to four-year (or more) colleges to get those jobs. There are indeed people who are happier in those jobs - they know who they are, and they don't need the help of people who think that they are smarter than them to figure out that they want those jobs and how to get them.
  • The counter trend is that there is no justification to spend $400k on an eight year education which will only pay $85k a year.

    If the marginal benefit to your income is $40k (i.e. you go from $45k to $85k), it only takes 10 years to pay that back. When you factor in other marginal benefits like working in an air-conditioned office sitting at your ass typing instead of outdoors/on your back/in the rain/underneath cars/etc., it might be even more worthwhile.

  • by Tom ( 822 ) on Monday April 14, 2008 @11:47AM (#23064456) Homepage Journal
    The problem with Wikipedia in this context is the confusion between information and knowledge. Wikipedia provides a lot of information. The question of knowledge, however, is more difficult.

    Wikipedia claims to be "the sum of human knowledge", but it isn't. First of all, it's not a sum. The simple fact that stuff gets deleted means it is incomplete and wants to be incomplete. More importantly, Wikipedia doesn't provide knowledge, it provides information. Quality varies, truth value varies, completeness varies. The nature of Wikipedia means it always will. That doesn't mean that it can't be very good. But it does mean it is unreliable and needs to be checked. At the very least against its own edit history, better against other sources.

    But the stated claim "the sum of human knowledge" doesn't tell you that. The painstaken listing of article count and the constant Wikipedia fans ranting that Wikipedia is better than Britannica, and that it's a revolution and bla bla also don't tell you to use with care.

    If Wikipedia were a little more modest, a lot less arrogant and considerably more critical towards its own faults(*), it would be a lot more serious in the business sense.

    (*) by that I don't mean to allow criticism, it does that. The problem is that most of the criticism falls into the "you can say what you want, but it doesn't change anything" category. There has been massive criticism of the deletionism attitude for years now, but deleted articles are still gone for good with no backup, instead of keeping at least the last version in archive, in case the consensus changes, for example. That way, criticism can be made, but it's pointless. What do you win if you get the notability nonsense abolished, for example? Millions of articles are already unrestorably gone, and the real work, that of bringing at least a part of them back, would only start after the success. That kind of not-allowing-criticism-to-have-a-meaning silences your critics not through force, but through frustration.

  • by ojustgiveitup ( 869923 ) on Monday April 14, 2008 @12:29PM (#23065270)
    What's wrong with this? I'd say those of us in the industry are terribly fortunate that there are still "a lot of places" that require a decade of experience or an advanced degree. It means there is room for growth in your job. If any position could be held by someone straight out of school, the experience you gain over your years of work would be useless and you would have nowhere to go. There are also "a lot of places" that *don't* require much or any experience or an advanced degree. Gain the experience at those places, then put it to use at the other places. You need both. This is how it's supposed to work.
  • by IndustrialComplex ( 975015 ) on Monday April 14, 2008 @12:48PM (#23065626)
    I've had some edits of mine repealed on Wikipedia, by editors viewed to be 'golden' or given some informal award for policing documents.

    My corrections were revoked without discussion, and apparantly without looking at reference sources I provided. References which went directly to the source document that wikipedia was 'quoting' incorrectly.

    It is obvious that politics came into play, and it really reinforced the notion that wikipedia should be used for nothing more serious than confirming the powers of the latest Marvel comic book character.

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