State Dept E-mail Crash After "Reply-All" Storm 384
twistah writes "It seems that a recent 'reply-all storm' at the State Department caused the entire e-mail infrastructure to crash. A notice sent to all State Department employees warned of disciplinary actions which will be taken if users 'reply-all' to lists with a large amount of users. Apparently, the problem was compounded by not only angry replies asking to be taken off the errant list, but by the e-mail recall function, which generated further e-mail traffic. One has to wonder if capacity planning was performed correctly — should an e-mail system be able to handle this type of traffic, or is it an unreasonable task for even the best system?"
Re:Bedlam... (Score:5, Funny)
Haha, sex change team.
Thsi is a test... (Score:5, Funny)
Mail to 'everyone', [click] (Score:5, Funny)
I remember my first year of college when I wanted to send Xmas greetings to 'everyone'. I remember, the IT director of the college running from computer lab to computer lab looking for student number xxyz.
Fun times.
Re:Bedlam... (Score:5, Funny)
What's the M Sex Change Team? People who still haven't gotten over Judi Dench playing M? Come on, folks, M is a title, not a person; it's not a sex change!
Re:Bedlam... (Score:3, Funny)
Re:And in other news... (Score:5, Funny)
Good to know that rigorous competition in the marketplace has totally eliminated misuse of 'reply-all' in the private sector. I look forward to continuing to have a lower life expectancy and higher infant mortality than Canadians and Swedes.
Re:Bedlam... (Score:5, Funny)
I remember 10 or so years ago a disgruntled employee managed to send a heartfelt "Fuck You" to the entire 27,000+ employees as he was being given the heave ho.
That one tied up the network for some period of time. I always wonder who the bright star was how had composed the distribution list for the entire company directory.
Re:Two questions: (Score:2, Funny)
Eh, spelling, grammar, correct configuration of your mail system... who can be bothered with trivial things like those?
Re:And in other news... (Score:3, Funny)
The really good thing though is that you are not bitter at all.
Re:Ban the Reply All Function (Score:5, Funny)
This is the sort of thing that listservs seem to do pretty well.
I just wish I could convince more of my users to use them. I have one winner who sends a list using 300+ CC's. The anti-spam system on the mail server slows that list to a crawl (deliberately). They wonder why it takes 3 hours to send, and I tell them to use the list server that we set up, but it's different and they don't want to be bothered. I think I'll make it take 6 hours next time.
Re:Two questions: (Score:3, Funny)
Unfortunately, some people don't care. And even worse, they often get angry when you tell them that they mispelled a word.
Don't you mean "they loose there temper when you tell them they misspelled a word?"
Re:By Storm, I think you mean... (Score:3, Funny)
Re:Bedlam... (Score:5, Funny)
That one tied up the network for some period of time.
Thats why I always use qmail for my Fuck You messages.
Re:Mail to 'everyone', [click] (Score:5, Funny)
I was supervising the call center at the time, and I saw hundreds of hands tentatively raising. The message probably went to two thousand people.
Re:Not the first time this has happened... (Score:5, Funny)
I saw a weird variant on that back in university.
One of the engineering departments had a room full of (at the time) fairly high end sun workstations, and these were used both interactively and for people running longer compute jobs overnight.
To facilitate overnight jobs, the admins had set up a round robin dns alias that updated every couple of seconds to point to the machine reporting the lowest load average.
One of the students in my class had the bright idea of "If put 'ssh lowest' in my bashrc file, every time i open a terminal window it'll automatically pick the least loaded machine".
Fast forward a few minutes and we've got 80 sun workstations which have all systematically ssh'd to each other and none of which will accept any new connections...
Re:Exchange, huh? (Score:2, Funny)
What like about this post is its calm matter-of-fact delivery... not a hint of anger to be found. Party on Garth!
Re:Ban the Reply All Function (Score:3, Funny)
Re:YES it's Exchange and yes it crashed... surpris (Score:5, Funny)
For a train your English is quite good.
The Pointy-Haired-Boss's reaction to this news... (Score:1, Funny)
http://www.dilbert.com/strips/comic/2003-04-06/
Re:Bedlam... (Score:4, Funny)
You have tried to send an email. Do you wish to allow or deny?
Re:'recalling' email - laugh! (Score:4, Funny)
And, preemptively, for those who have philosophical objections to me having written the code in the first place, I'll just have to live with your disapproval and hope my steady paycheck somehow sooths my guilty conscience.
Sir, your conscience should enable you to sleep as a baby. This feature alone has provided me with countless hours of entertainment as people suddenly realize the error of their ways as they make bold statements (often of a derogatory nature) in an e-mail which happens to be sent to the wrong person in CC. As they hastily move to send out the recall of their mail only to receive a mail from someone who was offended.
This feature combined with the nature of some people to act before they think has proven quite entertaining indeed. Please enjoy your steady paycheck to its fullest, your code has amused me countless times.
Re:Wrong(?) (Score:5, Funny)
TFA mentioned the use of the recall feature that is only supported by Exchange servers and Outlook.
Of course not :
# cd /var/spool/mail
# rm *
see ? It's all been recalled !
Re:Bedlam... (Score:4, Funny)
Sometimes I see comments like this and I'm just stunned. I just want to cry, like that indian in that commercial looking at the litter on the side of the road.