Outage Knocks Gmail Offline For Many Users 209
Many readers noted an outage affecting Google's gmail service last night. Firmafest points to a statement from Google, according to which only a small subset of users were affected. According to reader CaptHarlock, mail itself remained accessible through IMAP clients, and the chat feature via external applications. jw3 asks "Of course, gmail is just one of the many providers of web-based e-mails. When I look around, almost everyone seems to be using them nowadays. So — what do you do? Do you trust that the site of your web-based e-mail provider will never go down? Do you make backups of all your e-mails?" (Some readers still seem to be unable to reach the site, too.)
Thunderbird Public Service Announcement (Score:5, Informative)
My linux box at home has been doing this for years, I just leave Thunderbird open and set my monitor to sleep after 15 minutes of inactivity. I don't care if my GMail and college mail accounts temporarily go down, it's all mirrored on that machine.
Anti-Microsoft zealot bonus rant: I stopped using Hotmail when I realized I could not access it outside of Outlook Express
Re:Thunderbird Public Service Announcement (Score:3, Informative)
Good thing Google offers IMAP (Score:5, Informative)
I always had access to my emails, just:
Enable IMAP:
http://mail.google.com/support/bin/answer.py?answer=77695 [google.com]
and configure your email client:
http://mail.google.com/support/bin/answer.py?answer=75726 [google.com]
No Gmail fail for me...
Re:Thunderbird Public Service Announcement (Score:3, Informative)
I do this myself. One thing I like though is to pull in other e-mail accounts and have everything just appear in my inbox without having to have Thunderbird open all the time to automatically check. So in addition, my setup uses fetchmail [berlios.de].
Re:Thunderbird Public Service Announcement (Score:5, Informative)
Re:Call me stupid.... (Score:3, Informative)
You could always pay for hosting, and store your encrypted files on an FTP site, right?
This. $10 a month and I can have an off site backup. $20 a month and I can have TWO off site backups for my personal data, all encrypted using GnuPG/Trucrypt/whatever both on separate continents. Stop using the "GOOGLE IS MY ONLY OPTION" excuse, there's plenty of other ways to back up your data.
Personally, I use SSHFS and all my files are stored on my home server. Nightly they're archived, encrypted. and shot off to a datacenter in Chicago. It costs me $20 a month for the bandwidth and storage, and it's all encrypted.
Re:Never go down? (Score:5, Informative)
Google Apps for Domains HAS an uptime guarantee. This may not have been affected by the outage.
Re:Thunderbird Public Service Announcement (Score:3, Informative)
I do what you do, but I recently switched from Thunderbird to Windows Live Mail (a free, better Microsoft mail client than the lame Windows Mail which comes with Vista). Thunderbird is an exceptional mail client that does a great job of handling multiple addresses, but the only thing Windows Live Mail does better is that it allows mail to be indexed and searched from the Vista start button.
BTW I use POP3 but configured Gmail to automatically keep a copy of each mail in its archives. I'm doubly protected this way - if either goes down I can rely on my backup, or I can sync one with the other.
Re:Google Apps for Business. (Score:4, Informative)
Here's the SLA [google.com].
0.1% of 1 month is ~44 mins. 1% of 1 month is ~7.3 hours.
So it looks like you're entitled to 3 days of free service. W00T!
Re:Never go down? (Score:4, Informative)
Yeah, but look at the remediation if they fail to meet the uptime - you get some free days of service. That's it. Rather crap of a guarantee.
I know of no hosted service which will indemnify you for $1,000,000 if they go down for an hour and, by sheer bad luck, that downtime causes you to demonstrably lose a US$1,000,000 order.
Re:Ma.gnolia! (Score:1, Informative)
Don't follow that link.
Re:Thunderbird Public Service Announcement (Score:2, Informative)
It's not like it's particularly complicated to work around that. You could blacklist email sent to you@gmail.com, except for those emails sent from whitelisted family members. Or you could combine the two: have my-private-email@gmail.com unfiltered to use for your friends and family, and only use the tag-filtering method for my-public-email@gmail.com. Mainly I just wanted to point out that Gmail +tags are not useless and "trivial to get around."
Re:Thunderbird Public Service Announcement (Score:3, Informative)
The TO-header can and often will be set to anything by the spammers
So a lot of the spam that you get which does not contain your email address at all might have been sent to the x+spam@gmail.com alias
The envelope-to header is the one that cannot be forged, but gmail does not allow you to filter based on it.
Don't do that (Score:3, Informative)
Their technical support was no help either. After talking with some douche called "Jeremy E", he simply informed me that the best he could do was change the address to me.thawte@gmail.com, which of course is equivalent to methawte@gmail.com and not my address. He then did this without waiting for my approval and sent the reissue information to some total stranger (I tried to register it, it was taken). I never did get them to change the address, nor to reissue the cert.
You would think that a business like SSL certs that charges extortionate (hundreds of dollars) prices for something that an automated system does would have a working email system, but no. I ended up having to buy a new cert from another company.
By the way, THAWTE AND VERISIGN SUCK