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Comments: 122 +-   Registrars Still Ignoring ICANN Rules on Wednesday July 22, @03:53PM

Posted by timothy on Wednesday July 22, @03:53PM
from the because-theycann dept.
internet
business
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stry_cat writes "Over a year ago ICANN moved to clean up misbehaving registrars like GoDaddy. They released this scary sounding advisory. However, over a year later, problems remain. One company is now publicly complaining. Some of the biggest registrars are slammed for their actions. 'Register.com is one frustrating company. The ICANN policy clearly prohibits blocking a transfer of a domain name that has expired but not yet been deleted. Despite that, a customer trying to transfer a three-day-expired Register.com domain name told us last week that they refused to give him the necessary code to allow him to transfer — unless he pays them to renew it first. ... GoDaddy (and their reseller arm, Wild West Domains) have a different problem: They still block transfers for 60 days after a registrant's contact update, even after the ICANN update specifically prohibited doing so. They freely admit it, too. ... We see a similar problem with many transfers from Network Solutions.'"
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  • Socialist attempts by ICANN to regulate and introduce market inefficiency in the domain-registration business are tantamount to introducing price controls.

    Milton Friedman's free market efficiency theory proves that 100% market efficiency arises as a result of zero regulation, and our goal as denizens of the internet is to pursue maximal free market efficiency in order to further the interests of the public good.
    • Re: (Score:3, Insightful)

      The only reason ICANN is ignoring it is because GoDaddy and Network Solutions are one of the largest registrars and bring them lots of money. If it was some small registrar, you would be sure they would receive complaints from ICANN.

      • So... the offenders are Too Big To Fail?
        • More like To Big To Piss Off

          • I can't help but think that should Network Solutions disappear tomorrow, within a day, there would be a whole slew of companies willing to fill the void.
          • Piss them off anyway. GoDaddy is a bunch of leaches on the face of the Internet. Although I've never used GoDaddy for providing domain names (I'm very picky about who I trust with something that important), I tried using them for hosting and SSL certs recently. My GoDaddy experience was so bad that I actually wrote my first Slashdot journal entry about it. The gory details are chronicled here [slashdot.org].

            Godaddy is absolutely the most inept company I have ever dealt with; they make Fry's employees look knowledgeable, caring, and competent. They make Brooklyn camera shops seem above board. They sell services, then back out of the deal, screw up the refund afterwards, oversell their shared hosting servers, don't monitor what people do with them (allowing a few customers to cause multi-minute site outages), don't respond to customer complaints other than suggesting ways for you to pay them more money, require you to do things that defy the laws of physics in order for them to pay attention to your complaints... basically, they have single-handedly changed what the "S" stands for in ISP. They are to ISPs what the BOFH is to a proper IT manager.

            I think it would be absolutely AWESOME if ICANN revoked their registrar status. It's not Chapter 7, but it would be a good start.

      • The only reason ICANN is ignoring it is because GoDaddy and Network Solutions are one of the largest registrars and bring them lots of money. If it was some small registrar, you would be sure they would receive complaints from ICANN.

        That doesn't make sense. All business goes to ICANN eventually. They could stop serving godaddy, and that same business would funnel through other companies or new startups.

    • by eln (21727) on Wednesday July 22, @04:12PM (#28787863) Homepage
      The entire purpose of the Domain Name System is, or was, to enforce structure in naming on the Internet. When it was under the purview of the old Network Solutions, under the guidance of the NSF, domains were well-organized, expensive enough to deter squatting, and TLDs actually meant something.

      Under ICANN, the whole system has descended into chaos. It's laughable to see ICANN trying to exert any sort of control over the registrars now, when they've spent the last 10 years doing whatever the hell the registrars wanted them to. The whole system is broken, and ICANN has no effective authority to do anything about it. Some sort of regulation with teeth is badly needed, and ICANN is completely unequipped for that sort of thing. Their feeble attempts to assert authority this late in the game are laughable.
    • You are more than welcome to create your own root domain, and do what you want. Nobody makes you use the structure controlled by ICANN.

  • by nurb432 (527695) on Wednesday July 22, @03:56PM (#28787587) Homepage Journal

    Laws, less so.

    • Laws, less so.

      Unless you have good lawyers, lobbyists, or happen to be the person enforcing the law.

    • Re: (Score:2, Funny)

      by Anonymous Coward

      Actually, under rule 1222.3 subsection (g), a registrar can suspend the transfer of a domain to another registrar. To do so, the suspending registrar must notify the authority via email with the subject header "ICANN haz domane tranfurr blokking?" Naturally, the duration of the transfer delay depends on the cuteness of the enclosed lolcat.

      • by eln (21727) on Wednesday July 22, @04:14PM (#28787891) Homepage
        ICANN gets most (all?) of its money from the registrars it's supposed to be policing. There's an inherent conflict of interest there.
          • by eln (21727) on Wednesday July 22, @04:57PM (#28788545) Homepage
            The fact that they get paid per domain of course is what gives them the motivation to dramatically increase the TLD space to the point where the whole concept of a TLD is completely meaningless. This also is a flawed part of the system.

            The thing with the registrars, though, is that ICANN is effectively at the mercy of the registrars due to how the whole system is set up. ICANN can't just unilaterally block a major registrar, because then that registrar's customer's will be adrift, and of course the registrar will tell all of them that it's all ICANN's fault their domains don't work anymore. So, ICANN gets massive pressure from the registrar's customers (who are all losing millions per minute of course) to fix their domains, and ICANN has little choice but to comply. If they take a hard line, those customers may eventually move to another registrar, but they'll carry a lot of bitterness toward ICANN, and maybe they start lobbying their Congresspeople to pull ICANN's charter.

            Add to all of this that the number of domains registered is heavily dependent on the amount of marketing these registrars do to try to convince people they need their own domain names, and it becomes apparent that ICANN is really completely beholden to the registrars, even though they technically have the ability to shut them all down.
      • Shouldn't ICANN already have all the backbone it needs? Oh, wait...

  • I'm not that familiar with the process, but don't these registrars require accreditation from ICANN to operate? If so, then ICANN has full control here. Why don't they take disciplinary action against offenders?
    • Re: (Score:3, Insightful)

      Why don't they take disciplinary action against offenders?

      Too much money involved. You don't want to upset those who are feeding you money now don't you?

      • Re: (Score:3, Insightful)

        You're assuming that other companies won't pick up the business left behind by a punished offender.
        Given the amount of money involved in domain names, I'm guessing ICANN can safely take disciplinary actions without losing a dime in the process.

        • Re: (Score:2, Insightful)

          Given the amount of money involved in domain names, I'm guessing ICANN can safely take disciplinary actions without losing a dime in the process.

          Until, that is, the bit about registrars losing accreditation means customers without a techie background (or without a techie department to handle such matters) suddenly lose service to their domain names. They go to the registrar to see what's up and, instead of being given a technical/political description that they'll instantly tl;dr (note previous assertion of "customers without a techie background"), they're given the quick summary: "ICANN killed your websites"*.

          Then out come the letters to [INSERT L

        • They'll try. Like lots of companies making web search engines, Iphone-killers, and other exciting tools, most of them are likely to suck even worse than the current provider: they're vulnerable to the same market forces and the same sorts of middle management, short-sighted fools who helped create GoDaddy at the expense of the rest of the world.
  • by brasselv (1471265) on Wednesday July 22, @04:04PM (#28787725)

    This is something between scary and funny.

    It's like the IRS complaining because too many people don't pay due taxes.

    I'm not sure about the legal framework, but either ICANN has no way to enforce the rules (then it should refer to a different authority), or if they has such power, then go ahead and ban the guilty ones from providing the service.

  • Anybody who hasn't figured that out by now needs to pay closer attention.

  • Those $0.99 domain registrations? Companies make their money up other places - like selling you addons, making it difficult to move, etc. Try using a smaller domain provider that has their system automated and doesn't pay people to come up with new ways to lock you in. Everything from requiring you to make other purchases after 12 months to only providing the domain registration with another pay service, that was free in the beginning. It's a shameless plug, but we do domain registration for our clients but it's more for convenience than anything.
    • It's a near perfect market, in the economic sense. The barrier to entry into the registration business is almost nil, it's all just some data processing. And as economics tells us, as a market approaches 'perfection', profit margins approach 0%. So it's not surprising that some registrars are resorting to shady business practices; the only people who can make money in the registration business are those who are willing to do a little lying and cheating.

      • Re: (Score:3, Informative)

        And as economics tells us, as a market approaches 'perfection', profit margins approach 0%.

        Economic (supernormal) profit approaches zero.
        Normal profits are the opportunity cost of your time/money/labor/etc.
        Since they are considered a cost, normal profits are maintained even in a perfect market at equilibrium.
        [/nitpick]

      • It's a near perfect market, in the economic sense. The barrier to entry into the registration business is almost nil, it's all just some data processing. And as economics tells us, as a market approaches 'perfection', profit margins approach 0%. So it's not surprising that some registrars are resorting to shady business practices; the only people who can make money in the registration business are those who are willing to do a little lying and cheating.

        Actually, you are illustrating that it quite far from a

    • I tried to order a domain from GoDaddy once, after clicking through six pages of crap addons at checkout I decided the marginal savings wasn't worth it and moved to NameCheap.

    • The cheapest legit Registrars I've found were just over $10. The ones cheaper than that don't offer any privacy.

      I'd never use a registrar like GoDaddy. Their privacy is totally fake - anyone can phone in and get your info.

        • Not everyone is looking for domain name privacy. I think it's sketchy to order online from a company that hides their domain name registration. I think it's an indicator of legitimacy when a business lists their correct name, address & contact info on a domain name registration.

          Yes, a business. Some of us are people.

  • Consequences (Score:5, Interesting)

    by jpmorgan (517966) on Wednesday July 22, @04:07PM (#28787779) Homepage

    ICANN needs to figure out an enforcement policy. Perhaps it should order the root servers to stop accepting new registrations from registrars not following the rules.

    • ICANN needs to figure out an enforcement policy. Perhaps it should order the root servers to stop accepting new registrations from registrars not following the rules.

      But it should announce that some time before, so that innocent people registering domains know to avoid those registrars.

    • Re: (Score:3, Insightful)

      Good luck with that, the registrars pretty much run ICANN.

  • The whole point of the internet is that its something the private sector can sort out... but, if Godaddy and ICANN cannot sort out their differences, and with ICANN being the authority the Gov't put in charge, then, the Congress needs to take this matter up. If Godaddy wants to thumb its nose at regulatory bodies, let them do it at least before ones that can suspend their license to operate and levy fines.

    • by vertinox (846076) on Wednesday July 22, @04:24PM (#28788063)

      but, if Godaddy and ICANN cannot sort out their differences, and with ICANN being the authority the Gov't put in charge, then, the Congress needs to take this matter up

      Do you really want congress deciding who gets what web page?

      • and more importantly, what happens if congress actually does something? Will other nations accept it or create their own "internet"?

      • Re: (Score:3, Insightful)

        Well, in face of who would decide it otherwise: HELL YES!

        At least in theory, we could replace the government. But replacing any company? Never!

  • by unity100 (970058) on Wednesday July 22, @04:26PM (#28788123) Homepage Journal

    wait until eu commissions take the matter into their hands when there are enough complaints. they brought microsoft onto the line about browsers. they can straighten up these shit too. jurisdiction issues ? what's wto good for ? i would be happy to see godaddy taught some manners.

  • What can ICANN actually do to enforce any rules they put into place? From reading the initial announcement it just sounds like the corporate idiots at my work who spout out "That's a violation of our company standards!!!" at our sales teams then do nothing because the sales guys are the ones who pay their salaries.

  • by damn_registrars (1103043) on Wednesday July 22, @04:32PM (#28788231) Journal
    The most profitable moves that registrars make in violation of ICANN rules are the ones that are almost never punished. Consider all the registrations that are issued with incomplete or outright bogus registration data, and how little ICANN has done about the registrars who are repeat offenders of that.

    There is a reason why your favorite evil spamming domain has bad registration data, and there is a reason why it will stay that way.
    • And on the flipside, that evil spamming domain is pulling contact information from people who *do* have legit info in the fields. Is it any wonder why people don't want real data in their whois record?

      • that evil spamming domain is pulling contact information from people who *do* have legit info in the fields

        For one, I doubt that the spammers are really pulling much information from WHOIS records. Sure, they do use it, I don't see any reason to expect that they do not. However I suspect they get better returns on their time by using google to crawl through forum posts and other such things that tend to have email addresses in them.

        That said, I am sympathetic towards people who want to protect their privacy from publicly accessible WHOIS records and people who might use that information for nefarious purpos

  • They still block transfers for 60 days after a registrant's contact update,

    I *want* them to do that for my domain names. Let's face it: passwords get hacked. Even yours. If the the registrar where *YOU* am the paying customer still holds the domain name, that damage can be promptly undone. Good luck getting [random non-English registrar] to undo a stolen name without going through months and thousands of dollars with the UDRP.

    In prohibiting this behavior, ICANN expresses a confidence in the system security

  • The upside to this. (Score:3, Interesting)

    by ACMENEWSLLC (940904) on Wednesday July 22, @05:35PM (#28788979) Homepage

    If you are registered with a reputable registrar...

    Say your registration for yourdomain.com expires and you've forgot about it because you were out on vacation for the last month and didn't see the e-mails.

    With Network Solutions, they will keep that expired domain around for me to renew, even after it expires. So I don't loose it to a cyber squatter.

    I've seen this with domains I've deliberately let go.

    If they aren't allowed to do this, then I'm screwed if I forget to renew one of my domains.

    I'm with the registrars on this one. It is a nice security feature.

  • No enforcement (Score:3, Insightful)

    by Aceticon (140883) on Thursday July 23, @03:47AM (#28792907)

    Rules and Laws without Enforcement are not worth the paper they're written on.

Graduate students and most professors are no smarter than undergrads. They're just older.