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The Internet Technology

Ushahidi Crowd-Sources Crisis Response 71

We mentioned late last year how open source software called Ushahidi — which means 'testimony' in Swahili — developed for election monitoring in Kenya was being used to similar effect in Afghanistan. Now reader Peace Corps Online adds a report from the NY Times that Ushahidi's is now becoming a hero of the Haitian and Chilean earthquakes. "Ushahidi is used to gather distributed data via SMS, email, or web and visualize it on a map or timeline. The program was developed after violence erupted during Kenya's disputed election in 2007. Ory Okolloh, a prominent Kenyan lawyer and blogger, had gone back to Kenya to vote and observe the election. After receiving threats about her work, she returned to South Africa where she posted her idea of an Internet mapping tool to allow people to report anonymously on violence and other misdeeds. Volunteers built the Ushahidi Web platform over a long weekend, and the site began plotting on a map, using the locations given by informants, user-generated cellphone reports of riots, stranded refugees, rapes, and deaths. When the Haitian earthquake struck, Ushahidi went into action receiving thousands of messages reporting trapped victims; the same happened following the Chile earthquake. The Washington Post also used Ushahidi during the recent blizzards to build a site to map road blockages and the location of available snowplows and blowers. 'Ushahidi suggests a new paradigm in humanitarian work,' writes Anand Giridharadas. 'The old paradigm was one-to-many: foreign journalists and aid workers jet in, report on a calamity, and dispense aid with whatever data they have. The new paradigm is many-to-many-to-many: victims supply on-the-ground data; a self-organizing mob of global volunteers translates text messages and helps to orchestrate relief; then journalists and aid workers use the data to target the response.'"
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Ushahidi Crowd-Sources Crisis Response

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  • APRS (Score:2, Interesting)

    by Anonymous Coward on Monday March 15, 2010 @10:24PM (#31491126)

    This is exactly what APRS does in the ham radio community since a good 20 years, and it does not need any special infrastructure. And yes, it can ALSO use the internet

  • by Securityemo ( 1407943 ) on Monday March 15, 2010 @10:26PM (#31491144) Journal
    The only reason I can see for a digital ID, is something like this wired into our governmental bureaucracy. The Swedish gov. is trying to bootstrap such a system, and people seems to be liking it, generally. In fact, my ID card has a digital ID chip - it doesn't do anything at the moment, though.
  • by timmarhy ( 659436 ) on Monday March 15, 2010 @11:31PM (#31491580)
    it's not at all like wikipedia though (wikipedia has shit loads of problems, probably best not to use it as an example). if someone has an axe to grind and starts reporting 10 rapes a day in a certain area, how do others edit or even verify it in this model? atleast in wikipedia you can examine facts.
  • by Phoenix666 ( 184391 ) on Tuesday March 16, 2010 @01:26AM (#31492162)

    I head the digital department at a nonprofit at the heart of the Haiti earthquake relief effort. The moment the earthquake hit I remembered reading about Ushahidi last year on the African tech blog White African [slashdot.org] written by Erik Hersman, one of the co-founders of the crisis-mapping tool. At the time I thought it might be an interesting way to source stories from our many staff on the ground in Africa, South America, and other places where internet coverage might be sparse but where cell coverage was robust. Spoke to them once, but didn't follow up on it further at the time.

    The moment the news came out about Port-au-Prince, I called Erik up to ask if they could set up an instance to help coordinate first responders and disaster relief; he and they were, and even had a team of Creole-speaking volunteers to handle incoming reports and translate back and forth from English. Watching reports pop up on the map from people who were texting SOS'es from inside collapsed buildings, the hair stood up on the back of my neck because I was seeing something altogether new, different, and important.

    Then reports started appearing from friends and relatives abroad, looking for loved ones who had been staying in the Hotel Montana and other major hotels for foreigners, or from expat Haitians desperate for news of their families back home. 5 days out from the event I participated on conference calls with the US State Department, Whitehouse, Red Cross, USAID, and UN Logistics Cluster and realized Ushahidi had the best actionable intelligence, bar none, and that all the other agencies had gravitated toward using it accordingly. They shared stories of the US Marines stationed on the USS Bataan anchored off Port-au-Prince begging the Pentagon for more satellite bandwidth so they could load the graphics properly, because they were scrambling missions to dig out people trapped in the rubble.

    10 days out the folks at Ushahidi got hold of the owner of Haiti's cellular provider, Digicel, and he gave them the ability to push SMS back out to Haitian subscribers with official, verified locations where people could get medical attention, food, water, shelter, etc. It was incredible.

    It's not often you witness something game-changing in action, but this was such a moment, and the tool was saving lives.

  • Re:I'm skeptical (Score:3, Interesting)

    by TubeSteak ( 669689 ) on Tuesday March 16, 2010 @01:49AM (#31492256) Journal

    I could easily be wrong but I can't recall an instance of /b/ misusing a worthwhile system like the Haiti or snowmageddon applications.

    I can't think of any off the top of my head either (which isn't to say that no trolling happened).

    But to expand on my original statement, if this system ever becomes widespread like 911/999/119/other emergency number, then it's going to attract the pranksters, cranks, and time wasters that every emergency system has to deal with... Except for one major difference: there will be almost no consequences for frakking with the system.

    Replace "pranksters" with "government organization" and you can easily see how this could be misused as a means for pyschological operations (rape and looters everywhere!) or to misdirect rescue resources.

    The model requires trust and it isn't much of a stretch to imagine how that trust could get misused.

  • by 2obvious4u ( 871996 ) on Tuesday March 16, 2010 @11:52AM (#31496694)
    What is wrong with monetizing it? There is money to be made all along the path of a disaster. Someone still has to transport disaster relief and pay for disaster supplies. Then someone has to rebuild the businesses behind the disaster. There are lots of places to make money while also helping those in need. You may not make huge profit margins like you can selling people worthless crap they want; but you can make a good money helping people using economies of scale. So you make $0.10 a head on 2 million needy people, you also provided them goods and services they needed. Its not like you caused the disaster to make a profit, but you found a way to make a living helping those in need.

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