Microsoft Office 2010, Dissected 291
CWmike notes a review by Preston Gralla of the soon-to-be-released Microsoft Office 2010. "I review plenty of software packages throughout the course of a year, and it's rare that I come across one that I believe will truly make a difference in the way that I work or use my computer. With Office 2010, which recently hit RTM status, it is one of those times. The main attraction, as far as I'm concerned, is the Outlook makeover that makes it far easier to cut through e-mail overload and keep up with your ever-expanding group of contacts on social networking sites. There's also an improved Ribbon that now works across all Office applications, and some very useful new PowerPoint tools for giving Internet-based presentations and handling video. Question is: Is Office 2010 good enough to stop the defection to Google Apps? Some large enterprises are seriously considering jumping from Exchange to Gmail, or already have, reports Robert Mitchell. The final version of Microsoft Office Web Apps, the Web-based version of Office, isn't yet available but is expected before summer."
Google Apps (Score:5, Interesting)
>some large enterprises are seriously considering jumping from Exchange to Gmail, or already have
We use Google Apps and we are thinking about moving away from it. First off, their customer service sucks, two you get occasional outages and extremely poor performance quite often and there is absolutely nothing you can do about it.
Google Apps (spreadsheets, documents, etc) are usable only for non-professional things. Like documents shared within a work groups. Don't even think of using them for professional needs that will be used outside the company.
The contacts / calendar is nice. Especially if you have a Android phone where it syncs directly to it without having to hooking it up to your computer. (providing you aren't also trying to sync a normal (read personal) Gmail account. Gmail doesn't let you connect both a normal Gmail account and a Google Apps domain account at the same time (which REALLY SUCKS)
I've used Exchange and if managed properly, you can minimize your pain. Though we've also been looking into OpenXchange. It seems to have many pluses and some minuses also. (clunky interface)
It's nice (Score:5, Interesting)
I've been using the beta for awhile and I can say without a doubt that it's far better than Office 2003. The ribbon menus, in Word especially, are actually easier to use than the menus of 2003. And some of the other features, like auto-print preview, automatically showing what new formatting will look like, and the navigation sidebar, are actually useful. There are still some bugs, and the interface in Excel isn't as easy to get used to, but in general I'd say 2010 looks like it will be worth the price of the upgrade. I say this as someone who never got used to or liked 2007.
Re:Microsoft Office 2010, Dissected (Score:5, Interesting)
Massive innovation; return of 'file' menu option (Score:5, Interesting)
FTA: "The File button, by the way, replaces the Office orb button from Office 2007, which Microsoft says thoroughly confused people -- many thought it was a piece of branding eye candy rather than a functional button."
Indeed. Now how much do their UI people get paid?
Re:Google Apps (Score:3, Interesting)
And will MSO2010 support their own OOXML standard? (Score:5, Interesting)
No different than other third parties (Score:5, Interesting)
I work in the IT group of a Fortune 100 company, and to be honest, I see little difference between using Gmail and other third-party companies. For example, we use Symantec as our mail filtering/virus scanning company. Every e-mail that comes to and goes from our company goes through servers located physically on their premises, and as far as we're concerned, it's a "black box" of a scanner--we don't know all the nitty-gritty details of what all they do when they're scanning our mail, we just know the end result. And it's a lot of mail--just the other day, our gateway crashed for a couple of hours, and they held over 14,000 e-mails for us while we worked on getting it back up.
Granted, I don't know what legal agreements we have in place with Symantec, but if you want to be paranoid, you could imagine all sorts of evil things they could be doing with all of that e-mail, and there are no telling what kind of sensitive information is being misclassified by the users and sent completely free and clear through their system.
At some point, though, unless you want to literally do everything in-house and never take advantage of the value-added services that third parties can provide, you have to suck it up and trust them not to screw you over. If nothing else, Google should know that all it would take is one major data loss or one gross breach of corporate privacy, and their Gmail service would pretty much be dead. Just as if we find out that Symantec has done something evil with our e-mail--even something that is legally allowed in the contracts--that their business would suffer a nasty hit.
At some point, the benefits of using a service like Gmail outweigh the risks that Google, a company with an excellent reputation, suddenly turns evil. As a CTO, your job isn't to sit around and dream up reasons why you'll never trust a third party; it is to assess those risks, reasonably compare them with the benefits, and decide whether it's worth it or not.
As a side note, I'm actually part of a large team of people who were recently outsourced by my former employer to a third-party IT services provider to handle all of the IT services for that former employer. So now, I'm on the direct opposite side of the coin that you're mentioning here. It's pretty well understood that if we do something to screw over my former employer--now our client--that it would not only cost us our careers, but likely cost all of our friends and coworkers their careers, too. We still have and require root access to almost every server and network device across the world. If you start dreaming up things that could happen in that situation without considering what you're getting in exchange for that risk, it seems on the surface a pretty stupid thing to do, but it's actually working really well.
And when you really think about it, just about anything you could dream up a third-party provider doing to you, I could dream up much, much worse your own internal people, with even less motivation, doing to you.
Holy last week, Batman! (Score:4, Interesting)
Some large enterprises are seriously considering jumping from Exchange to Gmail, or already have, reports Robert Mitchell.
The last place I moved off Exchange to Gmail would probably not want to go back. You can still keep Outlook, if you think the email organizing tools are worth it, but most people just used the Gmail interface.
The real question is if the Office 2010 upgrade is compelling enough and cost effective enough to keep current users from jumping ship? My experience suggests it would have to be a near software miracle to make that happen. The cost savings of switching to Gmail are pretty significant.
Unfortunately MS doesn't have to worry about much of a threat from OpenOffice. I find their product gets more difficult to use with time instead of better. GoogleDocs is good enough for a lot of things but formatting options are limited. If OO was a home run product, then Office 2010 would be yesterday's news.
Re:Microsoft Office 2010, Dissected (Score:1, Interesting)
What does office 2010 do for the AVERAGE user that office 2003 (or hell, 2000) doesn't do? I can't even name one person in my company that needs anything more than office 2000.
I still don't get the ribbon (Score:4, Interesting)
When I need a feature I'm still pecking around for it. The ribbon is supposed to identify features that I need and categorize it in a sane manner, but it just isn't the case. Just try in outlook: importing or exporting mail, adding additional exchange account views, finding actual email headers - you're in for a shock. Instead of a ribbon, why not a contextual search for features? Isn't that more in line with the new windows concept?
Re:Is there a classic mode? (Score:1, Interesting)
Funny, I hated it at first but now after using it for a while I can't stand it when I have to go back to a non ribbon version.