United Airlines Passengers Stranded By Computer Outage 74
From reader Peter McDermott comes word of a computer outage with effects to dwarf those of the one that stranded thousands of US Airways passengers last week. This time, it's United Airlines' systems that are out of commission and unable to handle passenger reservations, leaving passengers stranded all over the U.S. According to Peter, experiencing the resultant delays first-hand at Dulles Airport near Washington, D.C., United planes are being sent on — along with their passengers' luggage — to the cities from which they're to leave tomorrow morning, in anticipation of the computer system being fixed in the interim.
Re:Hard to make sense of that. (Score:4, Interesting)
I wish.
My mom is 90 and an elite flyer on an airline she has taken nearly monthly for over a decade. If we book less than 24 hours in advance, she still gets flagged for special screening by TSA. The only thing that helps a little is that if it's full fare, as a disabled senior the carrier has to hold the flight for 15 minutes ... You can imagine the pissing contests between the airline personnel and the TSA.