45,000 Verizon Workers On Strike Over New Contract

Trouble with your landline? If you have Verizon, especially on the east coast, it might not be the best time to have it fixed; The Daily Mail reports that "Forty-five thousand Verizon workers from Massachusetts to Washington, D.C., are on the picket line Sunday as labour contract talks fizzled. More than a fifth of the wireless giant's work force has gone on strike as contract negotiations for the wireline division broke down last night."

A strike? Oh, No!

[93 Escort Wagon]

What impact will this have on Verizon's legendary customer service?

I will complain!

[DWMorse]

Someone will hear about this, Verizon! I dema [Closing Link: tech.slashdot.com (Disconnected from server.)]

Re:A strike? Oh, No!

[girlintraining]

What impact will this have on Verizon's legendary customer service?

It'll improve because during the interminably long hold times, more customers will solve the problem on their own, rather than be given the wrong answer.

Thank you for calling Verizon

[alostpacket]

Thank you for calling Verizon. To go to the main menu, press 1. To exit this menu and go to the main menu, press 2. To return to the main menu, press 3. To hear these options again, press 4.

4

Goodbye.

Re:Can you hear me now?

[93 Escort Wagon]

Can you hear me now?

Filthy scab.

Re:Thank you for calling Verizon

[TheRaven64]

Not sure if it's the same in the USA, but in the UK there's a very easy way of getting put through to the one person in the call centre who can actually sort out your problem, which works with all of the mobile carriers:

Hello, I'm calling to cancel my contract.