System Recognizes Emotions In People's Voices

System Recognizes Emotions In People's Voices 127

Posted by samzenpus on Wednesday November 23, 2011 @09:53PM from the what's-wrong-dave? dept.

cylonlover writes "Automated telephone services may get slightly less annoying thanks to research being carried out at Spain's Universidad Carlos III de Madrid and Universidad de Granada. A team of scientists from those institutions has created a computer system that is able to recognize the emotional state of a person speaking to it, so that it can alter its behavior to make things less stressful."

System Recognizes Emotions In People's Voices

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Or not... (Score:5, Funny)

by NoobixCube ( 1133473 ) writes: on Wednesday November 23, 2011 @09:59PM (#38154802) Journal

Caller: Oh it's another damn machine.
IVR: Do not take that tone, please, sir or madam.
Caller: WHAT tone?
IVR: Please remain calm, and speak clearly.
Caller: I AM CALM, DAMN IT!!!

Dave... (Score:4, Funny)

by headkase ( 533448 ) writes: on Wednesday November 23, 2011 @10:06PM (#38154846)

Source [imdb.com]: HAL: Look Dave, I can see you're really upset about this. I honestly think you ought to sit down calmly, take a stress pill, and think things over.

Another fine product... (Score:5, Funny)

by Macgrrl ( 762836 ) writes: on Wednesday November 23, 2011 @10:07PM (#38154848)

... from the Sirius Cybernetics Corporation.

Re:Old news (Score:5, Funny)

by blunttrauma ( 601130 ) writes: on Wednesday November 23, 2011 @10:36PM (#38154980)

I was trying to call Comcast once because the evidently cancelled my automatic billing and were now going to disconnect my internet service. When I called and the automated menu hell prompts started, I said "billing" The system replied "Sorry, I didn't get that" I let out an exasperated "Fuck". The system responded "I understand you want to talk to Billing, if this is correct, press 1" Pretty damn cool.

Re:Dave... (Score:4, Funny)

by ysth ( 1368415 ) writes: on Wednesday November 23, 2011 @10:37PM (#38154984)

I know I've made some very poor decisions recently, but I can give you my complete assurance that my work will be back to normal. I've still got the greatest enthusiasm and confidence in the mission. And I want to help you.

Might come in handy... (Score:4, Funny)

by Fished ( 574624 ) writes: <amphigory@gmail . c om> on Wednesday November 23, 2011 @10:48PM (#38155044)

Computer: "Sears tool desk, can I HELP you?"
Me: "Operator."
Computer: "I'm sorry, I didn't understand that. Did you say, screwdrivers?"
Me: "Salesman"
Computer: "I'm sorry, I didn't understand that. Did you say, salepaper?"
Me: "Cashier."
Computer: "I'm sorry, I didn't understand that. Did you say, chainsaw?"
Me: "NOW I want a chainsaw! I'm coming down there and #!*(%$!*%^(!"
Computer: "I understood that! Calling 911."

Re:Or not... (Score:5, Funny)

by plover ( 150551 ) * writes: on Wednesday November 23, 2011 @10:59PM (#38155090) Homepage Journal

My favorite:
"For a list of all the ways technology has failed to improve your life, please press 3."

Re:Trolling (Score:5, Funny)

by ae1294 ( 1547521 ) writes: on Wednesday November 23, 2011 @10:59PM (#38155092) Journal

Do you understand the motherfucking words that are coming out of my motherfucking mouth bitch?
emotional state: JOY +3

Electronic Sociopath (Score:4, Funny)

by Jeremiah Cornelius ( 137 ) writes: on Thursday November 24, 2011 @03:05AM (#38155878) Homepage Journal

Mimicking the response of understanding, to manipulate other's behavior.
You are in a twisty little maze of voice options, all alike.

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System Recognizes Emotions In People's Voices 127

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System Recognizes Emotions In People's Voices

Or not... (Score:5, Funny)

Dave... (Score:4, Funny)

Another fine product... (Score:5, Funny)

Re:Old news (Score:5, Funny)

Re:Dave... (Score:4, Funny)

Might come in handy... (Score:4, Funny)

Re:Or not... (Score:5, Funny)

Re:Trolling (Score:5, Funny)

Electronic Sociopath (Score:4, Funny)

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