Italian Court Rules Web Editors Not Responsible For Comments 72
itwbennett writes "Internet freedom got a boost Wednesday when Italy's highest court ruled that the editors of online publications can't be held legally responsible for defamatory comments posted by their readers. The judges said online publications could not be treated in the same way as traditional print media and could not be expected to exercise preventative editorial control over readers' comments."
On the other hand ... (Score:5, Interesting)
If everything has to go all the way to the court system, how can the society function?
Odd world-view (Score:3, Interesting)
My mother-in-law once asked me how to remove a comment critical of their (brick-and-mortar) bridal fashion store from an online shop-review forum. At first I didn't understand her question, simply because the idea was too foreign for my brain to parse, and then we had a lively discussion about freedom of speech.
It's good to see this court ruled the way it did, but it remains baffling to me how confused some people are about the mechanics of online forums. And I don't mean the technical mechanics, but the idea that comments/forum posts are content that are not controlled by the site's owner. This seems to be incomprehensible to some people.
Re:Odd world-view (Score:5, Interesting)
I operate a website which has a local, loyal, knowledgeable, and (many time) contentious userbase. These people routinely post comments which get to the heart of the matter and because of the content of the site (restaurant reviews and local politics (county/city level)) can cause business owners and politicians to become upset.
One particular business, which isn't local yet but plans to be in the next year+, had some representatives post comments on the site and engage my readership. While I always track down new commenters to the best of my ability, especially to out astrotufing, these reps took the time to clearly announce who they were before I had to do any real work (thanks!)
However, after they posted some comments they realized two things:
1. They didn't sound very good.
2. They didn't like what my readers had to say.
As a result of this several exchanges went back and forth with them trying to get me to allow their comments and the comments of others to be edited/deleted.
Obviously the repeated answer I gave was "No."
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People are learning about the Internet, especially PR, but for the most part they're very naive. I continually catch business owners or their reps trying to post astroturf comments in favor of the business and I happily out them. This happens on a continual basis and really brings into question sites such as Urbanspoon (which I actively support on my site) and Yelp.
If you're interested you can see one of my discussions about this here: http://www.lazylightning.org/astroturfing-poor-attempts-at-changing-opinion [lazylightning.org]
However, if I am told by a court order to remove the comments, I will. I will go to bat for as long as I can before I have to put my financial stake on the line for a bunch of people on the Internet. I do my best to keep them anonymous (no long-term logging, allow them to use any non-bouncing e-mail address that they actually check) but I will only go so far.