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Google Scrambles To Restore Google Talk From Outage 85

Posted by timothy
from the cloudy-out-there-today dept.
alphadogg writes "Google Talk, a desktop and mobile text and voice chat service used by many Google Gmail customers, suffered a widespread outage Thursday morning that the company said was affecting 'a majority of users.' The outage, first reported by Google a little before 7am eastern time, was being restored about 4 hours later, according to Google. Meanwhile, users of the downed cloud service took to Twitter and other avenues to voice their displeasure." Update: 07/26 16:24 GMT by T : wiedzmin writes "It looks like Twitter is experiencing an outage. leaving users unable to access the site on Thursday morning. I wonder if it's related to the Google Talk outage at all, but one thing is for sure — this has stopped a slew of complaints about Google Talk on Twitter. If Twitter is down, where do you tweet about that?"
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Google Scrambles To Restore Google Talk From Outage

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  • Meanwhile (Score:5, Informative)

    by benjymous (69893) on Thursday July 26, 2012 @11:53AM (#40778187) Homepage

    Twitter seems to have gone down too

    http://status.twitter.com/ [twitter.com]

    Mass internet implosion?

  • by Anonymous Coward

    My tweeters are not going through to the twitterwebmachine, I think the hour of the failwhale is upon us.

  • Good to know... (Score:4, Insightful)

    by AngryDeuce (2205124) on Thursday July 26, 2012 @11:53AM (#40778197)

    And to think I only spent 20 minutes this morning wondering what the fuck I managed to break this time...

    Working fine for me again, btw. Whatever they broke seems fixed unless they're rolling it out in stages...

    • Same here. I wish I knew of a faster way to get from "The Internet is down!" to "Google Talk and Twitter were out at the same time." But I've become so reliant on the Internet for info that it's a chicken-and-egg problem to try and troubleshoot outages.
    • by Sulphur (1548251) on Thursday July 26, 2012 @12:02PM (#40778341)

      And to think I only spent 20 minutes this morning wondering what the fuck I managed to break this time...

      Working fine for me again, btw. Whatever they broke seems fixed unless they're rolling it out in stages...

      It is being phased in 140 bytes at a time.

    • Re: (Score:1, Troll)

      by cpu6502 (1960974)

      When software-related stuff just stops working after I've changed nothing, I usually assume it's the website that went down. It's a bit shocking that people "complained" about it. Phones do stop working from time-to-time. Even POTS only has 99.995% reliability not 100%.

      Of course most people aren't logical..... there's a new photo going-round facebook that claims Obama made gas prices go down, and therefore we should re-elect him. Problem: Historical data shows prices went upward from ~$2.70 when th

      • Re: (Score:2, Insightful)

        by Anonymous Coward

        Really? I would think the typical comeback would be that has proved were at an all-time high (over $4) in early 2008, at the tail end of the Bush administration, and only dropped to $2.70 at the 2009 inauguration because of the big economic collapse we had. But I guess anyone still voting Republican must have a pretty short memory!

        • by cpu6502 (1960974)

          >>>and only dropped to $2.70 at the 2009 inauguration

          Except that the gas price actually dropped to $2.70 during the last year of Bush's presidency. For Obama or his supporters to take credit for something that happened before Obama set foot in office makes no sense.

  • by Overzeetop (214511) on Thursday July 26, 2012 @12:01PM (#40778305) Journal

    Patience...and a cell phone. I think we'll all live though it.

  • And now they are flooding G+ complaining about Twitter.

    People, free services owe you nothing.

    • by flagg9483 (940242)
      If you're a business paying for the Google suite then they certainty do.
    • Re: (Score:2, Insightful)

      by Anonymous Coward

      Nothing is free, if I was an advertiser who paid good money for mined twitter data or injected (sponsored) content I'd be pissed right now, let alone the users.

      • Its not like this is the first time its been down or anything. If your business model is tied to twitter never going down, you deserve to go bankrupt.
    • No, but nor do you owe them anything. You can still leave their services if you want. They want users for some reason, so if you leave, you're taking something they want. It obviously isn't much, but that's the extent of your implicit agreement.

    • by Aeros (668253)
      People..its free services, get back to work and do your jobs and stop screwing around on the twitter thing
    • by 0racle (667029)
      That doesn't mean you can't complain. It means there is no one at the companies that you have issue with to complain to directly.
    • by Hatta (162192)

      People owe "free" services nothing in return.

    • by yurtinus (1590157) on Thursday July 26, 2012 @01:09PM (#40779395)
      At least they're using G+ for *something*, right?
    • We use (paid for) Google Apps at work, to provide us with all the basic tools our employees need: mail, calendar, documents, and last, but most definitely not least, chat.

      The company is divided over multiple countries, most of those in the same time zone. GTalk has been acting funny for the past 24 hours (messages not going through, having to kill the phone app so the browser one would work, etc), but around lunch time today (Europe) things went south.

      To give you an idea, most people here _only_ use GTalk t

    • by Ichijo (607641)

      People, free services owe you nothing.

      As they say, "if you aren't paying for it, then you are the product."

      When we're the product, we should all demand a high quality service as payment.

  • being the key point here because now all of twitter is down as well. (source: http://gizmodo.com/5929272/yes-twitter-is-fully-down?tag=twitter [gizmodo.com])
  • M_Zuckerberg: These numbers don't look so good - be sure to inflate earnings by 10% before reporting!
    big_CFO_man did not receive your chat.
  • by Hatta (162192)

    Jitsi's still up.

  • by gishzida (591028) <(gishzida) (at) (gmail.com)> on Thursday July 26, 2012 @12:08PM (#40778445) Journal

    USENET was social networking

    I have a hard time understanding why people would whine about an outage from a free service. As for "paying customers" -- what were you thinking? You're getting exactly what you paid for a cheap service level. This isn't Old Ma Bell. There is no non-carrier VoIP service has the service level of Ma Bell's wired network. .
    Remember that "fast and cheap" is also = "prone to outage"

    • I miss the salad days of alt.peeves
    • by Hatta (162192)

      It's worth pointing out that USENET never goes down. Your USENET server might go down, but you can use another one.

    • by Jawnn (445279)

      USENET was social networking

      I have a hard time understanding why people would whine about an outage from a free service. As for "paying customers" -- what were you thinking? You're getting exactly what you paid for a cheap service level. This isn't Old Ma Bell. There is no non-carrier VoIP service has the service level of Ma Bell's wired network. .

      Then again, neither does the current pile of LEC's (local exchange carriers). POTS or VOIP, they all still suck compared to the Ma Bell days. Then still again, we aren't paying almost a buck a minute for a cross-country phone call anymore either. Yes, young'n's, there was a time when that was the the case.

  • by ickleberry (864871) <web@pineapple.vg> on Thursday July 26, 2012 @12:12PM (#40778519) Homepage
    Or run your own prosody server, not the slightest bit hard to set up or maintain. To hell with this Google cloud based nonsense
  • by JustNiz (692889) on Thursday July 26, 2012 @12:14PM (#40778531)

    Its a great service and costs precisely $0. I'm VERY happy with it.

    No service I know of, including all the ones I've payed A LOT for, has a perfect record of 0 outages ever.

  • Meanwhile (Score:5, Funny)

    by vsigma (154562) on Thursday July 26, 2012 @12:21PM (#40778643)

    productivity shot wayyyy up!

  • "Cloud Service" (Score:5, Interesting)

    by Anonymous Coward on Thursday July 26, 2012 @12:22PM (#40778665)

    users of the downed cloud service

    cloud service

    Okaaaaaaaaaaaaaaaaaaaaaaaaayyyyyyyyyy, Slashdot (and I'm looking at you, alphadogg). Since when did chat services become "Cloud Services"?

    Is IRC a "CLOUD Service"? Is AOL Instant Messenger a "Cloud Service"? Are MSN Messenger and Yahoo Messenger "Cloud Services"?

    XMPP is a "Cloud" protocol? Yes? Yes?

  • by Anonymous Coward

    well slashdot of course.

  • If both Twitter and Google Voice are down, could this be an indication of some kind of backbone routing issue? Are any other sites affected?

  • But nothing bad can happen in The Cloud ? How did this happen? The sales person told me that if I move all of my critical infrastructure into the cloud it would be safe with six-nines reliability because it's distributed. It's not all my eggs in one basket anymore. One node goes does another takes its place. It's the almighty cloud...
  • by clinko (232501) on Thursday July 26, 2012 @12:52PM (#40779105) Homepage Journal

    "Dad, you were yelling numbers in your sleep again!"

    "Son, let me tell you of the Rant snowball of 2012. It started with google talk. The complaining spilled over to twitter. After twitter went down, we all knew it was coming. Facebook, blogs, it kept going downhill. People logged into services they forgot existed to complain, MSN, YAHOO messenger! It was madness.

    I only survived by ranting to a spam bot on ICQ, a time before names, '458253 can you hear me! 458253 It's all down! 458253 I highly doubt you're a Nigerian prince!!!!'"

  • have you not heard of Google Smirk and the competing service, Grinner?

    (oops, let the cat out of the bag, dident I?)

  • by Anonymous Coward

    RIMMER runs out of the room. Close up of LISTER's face... with no sign of life. RIMMER walks back in.
    RIMMER: Er, perhaps you didn't catch that. I said SCRAMBLE!
    LISTER: (Still half asleep) Yeah, that'll be great with bacon and beans, man. (Lays his head back onto pillow.)
    RIMMER: Look, Starbug is a blazing inferno, the engine room is waist deep in rocket fuel and we're being attacked off the starboard bow by an unidentified craft!
    CAT: (Appearing from under the covers on the other bunk.) Really?!
    RIMMER: No, of

  • by slashmydots (2189826) on Thursday July 26, 2012 @01:50PM (#40780343)
    I'm 6 seasons and 2 episodes into the X-files at a rate of about 3 episodes per day on Netflix AND I arrived at work today to find 1 motherboard and 2 power supplies in 3 manager or department heads' PCs were fried due to a power outage AND Twitter and Google Talk are down. So obviously, combining all those pieces of evidence, there's an electricity monster loose in the US power grid.
  • by slashmydots (2189826) on Thursday July 26, 2012 @01:53PM (#40780407)
    If you look at the Twitter status page, it says Twitter Site Issue - 2 hours ago with a short description. Then under that, there's a button to tweet that message. How? lol. But wait, 3,704 people somehow retweeted it according to the counter....WTF?!?!?!?! There are 3,704 magical Twitter wizards, hackers, or people plugged into The Matrix at the moment apparently. Now they just need to find out which one of them used their dark magic to crash Twitter lol.
  • So if anyone using the service actually cared to look at the SLA, they would see what Google actually promises. http://www.google.com/apps/intl/en/terms/sla.html [google.com] still over 99% at this moment. so paying customers only get 3 free days of service. everyone that is complaining on twitter probably doesn't pay, so they don't get anything anyways.
  • by cstacy (534252) on Thursday July 26, 2012 @04:18PM (#40783057)
    It's not just Google Talk. This morning around 4 AM I could not reach most of the west coast reliably. I could get to Google (search) mostly, but all kinds of sites and services I wanted were unavailable. The traceoute from Washington D.C. stopped about 12 miles to the west at an above.net router.
  • by Kaenneth (82978) on Thursday July 26, 2012 @05:29PM (#40783899) Homepage Journal

    MSN had an outage message this morning.

    I am possibly the only /. user to notice this.

  • by LittleBigScript (618162) on Thursday July 26, 2012 @10:41PM (#40786581) Homepage Journal

    I typed Google in to Google.

    Sorry for breaking the internet.

  • The tubes are clogged. We put too much stuff through them!

Our business in life is not to succeed but to continue to fail in high spirits. -- Robert Louis Stevenson

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