Touch Interfaces In Cars Difficult To Use 233
An anonymous reader points out an article about touchscreen dash interfaces in cars (in particular Cadillac's "CUE" interface). From the article: "I do not recall anyone ever complaining about the iOS interface and there have been plenty of attempts to replicate the experience and its flow of control. ... As simple as iOS may appear on the surface, it is incredibly well-executed balance that matches the requirements of a touch interface for phones, tablets and other horizontal screen devices. Changing the user scenario, hardware, or software will alter the requirements for the desired user experience as well. ... CUE is not as transparent in its usage as, for example, the iPhone. We are used to certain buttons that are located on the dash – sliders and dials that we expect in places that we can quickly memorize. In the end, you want to be able to reach for such a button without taking your eyes off the road. There are no such buttons on the XTS dash. Instead, there are some capacitive touch buttons for basic climate controls, audio volume and seat heating/cooling. Since the buttons are activated by touch, they feel the same."
A touchscreen UI for some functions sounds perfectly sane (how do I set the clock again?), but ditching all of the dash buttons sounds like a recipe for disaster. I've heard from iPod users (and my own experience with my long-dead Neuros echos) that the click wheel was easy to use blindly; the move to a touchscreen made it impossible to use without looking at it.
Never a good idea.. (Score:5, Insightful)
No kidding (Score:2, Insightful)
Lack of tactile feedback is a bad idea when you are driving, because it forces you to look at the controls instead of the road. It's a fad, just like the days when they started replacing rotating knobs for stereo volume with a more awkward control that was linear, or even worse, a series of digital buttons. An analog knob is much easier to control. The companies pushing for an "all touchscreen" interface are pursuing a bad, unsafe design. The programmability of a touchscreen is great, and you can fit layer after layer of complicated control in the same space, but it's at the cost of ease of use. Touchscreens should augment regular in-car controls, not replace them.
Touch is a fad (Score:5, Insightful)
Who thought this was a good idea? (Score:5, Insightful)
Any car interior design that requires you to look at a display to change a setting, or even worse, require you to navigate through various menus through a joystick or a touchscreen to change settings, should have been scrapped at the prototype stage.
On one hand, we have stereo controls mounted to the steering wheel, a brilliant invention that allows you to adjust the volume, change which station or track you're listening to or even pick up the phone, all without ever taking your eyes off the road. My car is slightly older so it uses a third stalk for these functions, but the basic principle is the same. You can adjust the stereo without ever taking your eyes off the road. +1 for road awareness!
Because the designers of my car didn't have their heads stuck up their asses, the climate control unit has big buttons that are easily distinguished by touch. Any combination of heating, cooling, vents, defrosting, AC etc., I can do without ever looking at the controls. That's good UI design, with proper tactile feedback that you just don't get with touch controls.
But now it seems we're moving in the opposite direction. Everything needs to have a touch display and fancy animations to further distract people from the act of driving. It sells due to the "ooh shiny" factor, but should be considered a danger to road safety on par with eating while driving.
Cameras (Score:5, Insightful)
Re:Never a good idea.. (Score:5, Insightful)
Which is why Siri and Google both are epic failures on their voice control. If I ask for something verbally and the phone returns something to display, that is a complete EPIC fail.
And it seems that caddilac also wants to follow this epic failure path. although not as bad as companies like kenwood or Clarion. Ever try to use one of those aftermarket stereos? Their UI designers and programmers are some of the WORST in the industry.
Re:Never a good idea.. (Score:4, Insightful)
Even push buttons that aren't easily identifiable by touch is a problem. If you can't identify with touch you must take your eye off the road.
And too many push buttons in a row all identical is a nightmare.
Tell me you're joking (Score:5, Insightful)
"Certainly a single display can replace all of the current dials,"
Sure it can, but that doesn't mean its better.
""Engine Warning" icon lighting up, it can say "Your O2 sensor is broken""
They could do that already in the LCD or VFD screens that most cars have. They don't because car manufacturers want you to take it down the dealers and pay for a diagnostic.
"or voice control, the display can alter to show what you're changing directly"
Oh wonderful, so you change the radio station and suddenly your speedo vanishes. Genius!
"Hmm, pretty close to the buttons on an Android phone really."
We're not talking about phones or toys , we're talking about large powerful vehicles which can kill people if the driver is distracted by playing around with silly technology-for-its-own-sake gimmicks.
"Still, the latest version of Eclipse is available in a version for car application development"
Excelllent , so we can look forward to some really reliable efficient java apps running our cars can we? I can't wait. Actually I'll probably have to when I'm stuck at the side of the road with a java exception dump showing on the dashboard.
"I think the primary input has to be voice, with steering wheel buttons as a backup"
I think you're talking out of your arse. Why would I want to have to press some push to talk button (unless the computer can figure out when you're talking to it) then fucking DESCRIBE what I want the car to do such as turn down the volume when in 1 second I can reach over and do it myself on a proper volume control without even looking??!
"In fact, the Microsoft Steering Wheel "
Now you're just trolling.
Re:Never a good idea.. (Score:5, Insightful)
instead of, e.g., "Engine Warning" icon lighting up, it can say "Your O2 sensor is broken".
Don't be silly, how then would the main dealer be able to charge you a £100 "diagnostic fee" for the 30 second job of plugging an ODB II reader in?
Re:Never a good idea.. (Score:5, Insightful)
What about blind people? They have no problem using real buttons, how will they be able to use the new 'smart' system?
They probably shouldn't be driving anyway.
Re:Tell me you're joking (Score:4, Insightful)
"Have a button or grip on the steering wheel that mutes the audio and then allows for voice input."
You're missing the point - voice input is inefficient and doesn't work well. Its an order of magnitude quicker to press a button or 2 than describe what action you want done.
Re:Touch is a fad (Score:3, Insightful)
Re:Never a good idea.. (Score:5, Insightful)
Temporarily deactivate the steering wheel? You're kidding right?
The obvious answer is voice recognition. It's already headed there with navigation systems since they are attention intensive without voice feedback. Simple commands like "set the temperature to 70" or "turn the fan to high", or "tune to station 97.1", etc.
Coming up with multi-function devices on top of current device screens just compounds the problem. They all take attention away (primarily your eyes) from the road. Steering wheel controls are a small step in the right direction, but adding more and more buttons requires someone to memorize them, and each successive button adds a higher chance that someone will mis-remember a button, look down to try and find it among the numerous controls already there, and again you are in the same bad situation.
Voice commands allow true independence from moving your feet or hands from the controls (assuming a successful implementation).
Re:Never a good idea.. (Score:4, Insightful)
Yeah, the major change I propose is NOT USING THE FUCKING STEERING WHEEL FOR SOMETHING OTHER THAN STEERING, IDIOT!
I must assume you have NEVER driven a car before. You have heard of deer, right? Even a turkey crossing the "straight piece of road" in front of you can cause an accident.
Jesus, I hope you don't work for the auto industry.
Re:Never a good idea.. (Score:4, Insightful)