Why Amazon Is Google's Real Competition 129
New submitter wreakyhavoc writes "Nicholas Carlson at Business Insider maintains that Amazon's reviews and One-Click ordering will undercut Google's shopping ad revenue, and that Google is 'terrified.' From the article: 'Google is a search company, but the searches that it actually makes money from are the searches people do before they are about to buy something online. These commercial searches make up about 20 percent of total Google searches. Those searches are where the ads are. What Googlers worry about in private is a growing trend among consumers to skip Google altogether, and to just go ahead and search for the product they would like to buy on Amazon.com, or, on mobile in an Amazon app. There's data to prove this trend is real. According to ComScore, Amazon search queries are up 73 percent in the last year. How could Google fight this possible threat? Perhaps they could expose the astroturfing of Amazon reviews. Of course, this could backfire, as it would also draw attention to the astroturfing, link farming, and SEO games in Google's search results."
Google shopping (Score:4, Informative)
I'm certainly guilty of searching for products directly on Amazon, but usually if I want something quickly. I'll typically trust that the price is reasonable and Prime means it's on my doorstep in one or two days.
That said, if I want something I know will be expensive, or something even faster I prefer to check first with Google's shopping tool to get price comparisons or to find out if an item is available locally the same day. That's something with plenty of potential for monetizing and is much harder for Amazon to compete with.
Re:Astroturfing on Amazon? (Score:5, Informative)
An example of Astroturfing on Amazon: http://www.amazon.com/The-Twelfth-Cliburn-Piano-Competition/product-reviews/B000BZ8IA8/ref=cm_cr_pr_btm_link_4?ie=UTF8&filterBy=addFiveStar&pageNumber=4&showViewpoints=0 [amazon.com]
Of the 35 five star reviews, about 30 were posted in a 1 week period by people who have no other reviews. Of course, each of those reviewers carefully voted up all the previous other 5 star reviews to promote them in the review rankings (so
Re:As if it were not a problem everywhere (Score:4, Informative)
The thing that annoys me about complaining about astroturfing on Amazon, is the concept that it would happen on Amazon with any more regularity than anywhere else that had reviews.
I feel like basically the sources with the most people providing input have the least to worry in that regard, as many other voices will drown out astroturfers.
As long as you read Amazon reviews with a critical eye, they are fine...
This is what I do. I check to see which people have actually bought the product and then I read all the negative reviews. So far I have not been stung. Read the negative reviews and then search elsewhere for reviews that support or disprove the review.
Re:Google shopping (Score:5, Informative)
Astroturfing on iTunes (Score:5, Informative)
Happens there too. The one the cheeses me off the most: Tangier Dream (http://itunes.apple.com/us/album/tangier-dream/id342411025). Stellar ratings and reviews, dotted with occasional "it's crap". Nothing unusual there. But check out the OTHER reviews by those reviewer -- non-existent, or telling the reader to check out "Buddy Mix" or some other piece of crap. The way the scam works is to pick something popular and write a fake review on it, adding a sentence noting that the reviewer's _other_ favorite right now is Tangier Dream, or Buddy Mix, or whatever. "Karen Rosa" on Bruce Springsteen's Wrecking Ball: "...Speaking of cool rock tracks I just heard a great song I think everyone should check out 'Show Me A Little Leg' by Buddy Mix."...
"Karen Rosa" on Tangier Dream: "Wow...Wow...Wow!!! I think that says it all."
"Emily Love" on Kitaro's Digital Box Set: "I heard a new artist that has some asian feel to his music but also reminds me of Jarre and TD. The artist name is Eric Walker and his CD is Tangier Dream".
"Emily Love" on Tangier Dream: "Soothing and beautiful music..."
"Kristin Chan" on Digitalism's I Love You, Dude: "Also while I was looking for new music to hear I found Eric Walker and his cd Tangier Dream".
The turf war winner is "Ryan FarishFan", who has written six reviews on iTunes for a variety of albums. Each references Tangier Dream or Buddy Mix (on the same label).
Ick. I do see that at least a few of the reviews I bitched about to iTunes staff are gone now.