Regulators Smash Global Phone Tech Support Scam Operation 110
A reader sends this excerpt from ZDNet:
"Regulators from five countries joined together in an operation to crack down on a series of companies orchestrating one of the most widespread Internet scams of the decade. The U.S. Federal Trade Commission (FTC) and other international regulatory authorities today said they shut down a global criminal network that bilked tens of thousands of consumers by pretending to be tech support providers. FTC Chairman Jon Leibowitz, speaking during a press conference with a Microsoft executive and regulators from Australia and Canada, said 14 companies and 17 individuals were targeted in the investigation. In the course of the crackdown, U.S. authorities already have frozen $188,000 in assets, but Leibowitz said that would increase over time thanks to international efforts."
Where were they getting the phone numbers? (Score:4, Interesting)
Today (Score:4, Interesting)
They must have missed some. My aunt got a call this afternoon from them.
I assisted the AFP on one call (Score:5, Interesting)
They've rang us a number of times but the last time it came through with a caller ID, which was surprising. I've had a fair bit to do with VoIP here with Optus and I recognised that the number had a block ID which was reserved to Optus, so I used their block allocation lookup and found it allocated to a specific company with an ABN (Australian Business Number) and then rang my sales guy there to see what could be done to track them down. He was surprised and said he would pass it on to their internal scam monitoring department and within half and hour I received a call from them asking me about the call and asking if I would be prepared to talk to the Australian Federal Police, who then rang me 10 minutes after that and grilled me about the call too. Didn't hear anything more about it.
Re:Where were they getting the phone numbers? (Score:5, Interesting)
Recorded the conversation. (Score:4, Interesting)
They called me once, i recorded the conversation and trolled the guy. http://barrystaes.nl/scambait/ [barrystaes.nl]
I always assumed they where in Indonesia and used compromised voip exit servers in their victims country..
How did they pay? (Score:4, Interesting)
Grandma's on Ubuntu... Confusion ensued... (Score:5, Interesting)
I switched my elderly mother to Ubuntu a few years back and she recieved one of these calls. Acording to her it went something like this.
Caller: This is *** from *** we noticed that there is somthing wrong with your computer and we are calling to help you fix it.
Her: Okay, let me get on my computer. What's wrong with it?
Caller: We have recieved notification from your computer that it has spyware on it. It has notified us and we are calling to help.
Her: Okay, I'm in front of my computer. What do I do?
Caller: First, click on the start button.
Her: I don't have a start button.
Caller: It's the icon on the lower left that says start.
Her: I don't have one of those. I have Yoobunto, Ewebantoo, I don't know, my son put it on here...
Caller: Please just click the button that says "Start".
Her: But I don't have one of those.
This apparently went on for several minutes. Finally she hung up and called me. If she was running Windows, she probably would have gone along with the scam. This is not to say that the problem is with Windows, but rather that, as long as MOST people use Windows, there will always be an idiot to be found and these scams will occur.
But imagine the problems these callers would have if Debian, (or Debian based), systems were the norm...
Caller: Okay, which desktop do you have installed?
Her: Desktop? What do you mean?
Caller: What does your screen look like?
Her: Flowers. I found I nice picture of lilacs.
Caller: Umm... Can you open a terminal?
Her: What's a terminal?
I don't think these scammers would even gotten started.