Salesforce, a Pillow Maker and a $125k AmEx Bill

itwbennett writes "Salesforce.com, pillow manufacturer My Pillow, and an employee of My Pillow are caught up in a complex three-way legal battle. At issue is an allegedly failed software implementation and a $125,000 charge on a personal card. In short, there was an aggressive go-live date, a demand for immediate payment, and a system that was ultimately 'not functional'. Now, AmEx won't remove the charge, Salesforce.com is suing My Pillow for breach of contract and wants $550,000 in damages, My Pillow denies it owes anyone anything and is seeking unspecified damages from Salesforce.com, and the employee with the big bill wants his account credited. Still unclear is why My Pillow had no choice but to use the employee's personal credit card — and why the employee was naive enough to hand it over."

What?

[ArchieBunker]

Clearly news for nerds, a boring legal battle in a slightly incomprehensible summary.

Re:What?

[Lunix Nutcase]

This story sponsored by: Dice.com

My prediction of who will win this

[Curate]

The lawyers.

Re:$125K 'personal' limit

[Bigby]

$125,000.00; What's your number?

Salesforce is stealing SAP's business plan?

[xxxJonBoyxxx]

>> there was an aggressive go-live date, a demand for immediate payment, and a (Salesforce.com) system that was ultimately 'not functional'.

Wait, is Salesforce is stealing SAP's business plan?

Re:What?

[Anonymous Coward]

"it's a threeway bullshit throwing battle."

Well, technically it's a pillow fight.

Re:What?

[OakDragon]

I'm hoping for hot 3-way legal action!

Re:What?

[Anonymous Coward]

I'm hoping for hot 3-way BARELY-legal action!

FTFY

Re:What?

[mythosaz]

We have a simple term to describe "barely legal":

Legal.

Re:What?

[whoever57]

The Amex charge was refunded to the employee. Nowhere does it say in the article that he was charged a second time (since the second time, an actual invoice was sent to the company).

Apparently you suck at reading the second page of articles:

Furlong's card was subsequently re-charged for the $125,000 but this time American Express refused to credit his account, saying that Salesforce.com had provided "authorization for the charge and a signed contract and order form stating that no cancellations or refunds would be allowed," according to his suit.

Re:What?

[Jarik C-Bol]

The trick I found always works is to go look in the warehouse. If there was 'a whole lot of pillows', and now there is only 'sort of a lot', or maybe even 'only a few' then your sales went up. If on the other hand, there is 'just heaps of pillows everywhere' It means your customers are returning your product faster than you are shipping them out, and your business is about to fail, because seriously, who buys a pillow from a half hour infomercial? I'm saving my money for the Ginsu knife!