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Bug Graphics Software IT

Adobe Creative Cloud Is Back 74

Posted by timothy
from the won't-happen-again dept.
As reported by TheNextWeb, the extended outage of the authentication mechanism of Adobe's Creative Cloud service has been resolved. From the story: 'According to a series of tweets: 'Adobe ID issue is resolved. We are bringing services back online. We will share more details once we confirm everything is working.' Adobe said further, 'We have restored Adobe login services and all services are now online. We will be sharing a complete update on the outage soon.' and 'We know we let you down. We apologize and are working to ensure it doesn't happen again."' A good time to revisit this prediction from last year about how going to an all-cloud, all-subscription model might hurt customers.
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Adobe Creative Cloud Is Back

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  • by MindStalker (22827) <mindstalker @ g mail.com> on Friday May 16, 2014 @11:59AM (#47018167) Journal

    So what happens when they no longer sell their products and you have no choice but to have the Creative Cloud. Should the entire design industry shut down when Adobe has an issue?

  • by Anonymous Coward on Friday May 16, 2014 @12:04PM (#47018217)

    This is going to open the doors to other company's to take the top spot from Adobe.

    Offer a similar product, charge 1/4 what they charged for the full CS 6 suite, and don't link it to any cloud authentication. Just a simple serial # system.

    Will people pirate it? Sure, there will always be pirating, no way around it. But I bet you enough people will pay for a legitimate copy that you will still turn a huge profit.

  • by sandbagger (654585) on Friday May 16, 2014 @12:10PM (#47018283)

    Seriously.

    The major advances in tools in Illustrator, Photoshop, Dreamweaver et cetera have flattened. I love the perspective drawing tools in Illustrator and some of the improved tools in Photoshop but really the major changes in CS have been in workflow, lifecycle and preflighting.

    That latter stuff is great but largely a) is for technically advanced production users can talk to other technically advanced production users and b) locks you in to Adobe.

    That stuff serves no other function for anyone else. People have figured that out and so to keep revenues up, Adobe switched to the cloud model. That's it. There's absolutely no benefit for most users to switch to the cloud model given that most companies skip two or three versions of Creative Suite. My prediction is that CS 6 will be around for a long, long time.

  • No Problem Here (Score:2, Insightful)

    by Anonymous Coward on Friday May 16, 2014 @12:51PM (#47018705)

    The $20 / month price is for the first year of the student-teacher pricing. Second year goes to $29.95. It's a better deal than purchasing the software at the outlandish prices. Adobe is not making software for the casual user. It's all professional stuff and I'm quite happy with my subscription. I don't store my files in their cloud, I keep them locally and on a backup elsewhere that costs me very little.

    As for the outage, the software is loaded onto your machine and continues to function for 30 days even if you can't authenticate. I didn't have any problems using my Premiere Pro CC over the last several days nor any of the other apps such as Audition or Speed Grade. It seems those doing the most complaining are not users.

  • by xanthos (73578) <xanthos@ t o ke.com> on Friday May 16, 2014 @01:10PM (#47018895)

    If one of our sites was down for as long as Adobe's was, heads would roll.

    What took so long to restore? Crappy process for restoring server images or recovering a database?

    Or, as others have speculated, was there a security breach and they couldn't bring it back up until all the evidence was gathered and the vulnerability was closed.

    Oh wait, this is Adobe we are talking about. Their code doesn't have vulnerabilities.

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