Google Fi: Simple Until It's Not 51
An anonymous reader writes: When Google started Project Fi, one of their big goals was to make cell phone calling simple and predictable. By combining Wi-Fi calling with cellular networks and flat $10/GB pricing, they're trying to put together a service that "just works." But as Dieter Bohn writes, things can get a lot more complicated when you try to integrate it with other Google services, like Voice. He says, "Precisely what happens when you port your number from Voice to Fi (which are kind of the same thing — but not really!) is clear as mud. ... You won't lose your Google Voice number, and it will still do most of the stuff it did before, but you may have to wend your way back to the 2011-era Google Voice site to manage it. Your texts no longer forward via SMS but they're available in the Hangouts App. You can't call people from Google Voice on the web but you can from Hangouts. Oh, and on Android there's a Hangouts dialer app you can use, sometimes, just because."
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Just fucking ignore that guy(s).
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This is because Google lost it's way (Score:2, Interesting)
It's flailing around, trying to find coherence and not finding it.
Use one model.
Use one service. (Fi should be an extension of VOICE...)
Monetize it, but don't do it the way you're currently doing it.
Quit lying to yourselves about you not being a telecom company. You became one with GV and buying up Gizmo5.
The biggest problem is that they want to have their cake and eat it too- and can't reconcile themselves to being a Common Carrier with all that this entails. And...it shows.
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I wish I was so smart that a common misuse of an apostrophe could render a sentence unreadable.
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*COUGH*Slate.com*COUGH*
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Comcast basic cable internet is 25 Mbit around here. (they may have upgraded it to 50 a while back)
At 25 Mbit, your "terrible" 1 MB web page takes about 1 second to download. Most of those scripts are then cached, making even your horrible example of a page, in practice, "no big deal".
I remember carefully compressing gif images to get them to download faster on 14.4 Kbps dial up modems. Today's internet is just different you know?
Re:What about smaller web pages and no JavaScript? (Score:5, Insightful)
At 25 Mbit, your "terrible" 1 MB web page takes about 1 second to download. Most of those scripts are then cached, making even your horrible example of a page, in practice, "no big deal".
Apparently, you're part of the problem.
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Not everyone lives in your town or has your connection. I have 6Mbit comcast, my parents have 1Mbit and a lot of people still have dialup.
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1. Not everyone can even get such speeds in their area. Some people are still on 1Mbps and cellphone networks can seriously slow down depending on tower congestion, etc.
2. Not everyone has 64GB of RAM. Those stupidly huge background images that seem popular at the moment can really waste your RAM and make your computer start swapping like crazy. I have 8GB on my system but I have more running than a browser with a single tab open.
3. A lot of ISPs still impose data caps. It's even worst on mobile where caps
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This problem takes care of itself, really. The modern web is run by advertising, whether you like it or not, and there's no point in advertising to poors. That hipster video is probably paying for the website, not vice-versa. Someone without decent enough internet to download that is either 1) poor, or 2) too smart to buy that crap anyway, so no website for them. Easy-peasy! The free market at work (well, except for the massive subsidies to build the infrastructure for TV+, err, I mean web 2.0).
It's simple for me! (Score:4, Informative)
I'm using Fi. I can have no phone signal at home which is common and I can make calls through Fi. You don't need hangouts dialer (you need hangouts installed not hangouts dialer), you just use the regular dialer. Text messages and voice work great!
If using the regular phone dialer and text messaging is too difficult for you, then maybe you should not be using a cell service.
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If using the regular phone dialer and text messaging is too difficult for you, then maybe you should not be using a cell service.
...or writing articles in a tech blog.
Re:It's simple for me! (Score:4, Interesting)
If there's something we've established in the last year it's that a huge number of people writing tech/gaming/whatever blogs are doing it because they're too incompetent to work anywhere else and think they found someplace to push their agenda, not because they have any meaningful understanding of or appreciation for the field.
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Pleasing everyone-never going to happen (Score:5, Interesting)
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No, this is fairly emblematic of the entire google experience with the exception of search. Baffling decisions, opaque design processes, confusing interfaces, poorly thought out systems, zero and I do mean zero access to customer services. It's not artful or original, it's mostly just crap. Which is why they keep shutting their experiments down after a couple of years.
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It's not zero access to customer services, it's zero customer services period. I recently found out first hand google just plain does not have any form end-user accessible customer service. Even Valve, as astoundingly awful as their customer service is, will still eventually put you in touch with a human being that can look at the situation and fix fuckups.
Google doesn't have that, at all. They have their one or two automated tools and that's it.
Re: Pleasing everyone-never going to happen (Score:3)
As a Project Fi user, posting from the service now, I can assure you that it has good customer service. You can chat, email or call, and they're responsive. I have submitted two tickets already with no problem.
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That's nice, where can I do that about gmail? Oh... wait...
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"First, this IS the testing phase"
And it will be in testing phase for another six months and then it will be dropped 18 months later.
But, at least, it won't come as a surprise, it's Google, after all.
Pretty Happy Anyway... (Score:3)
Been using it for a month now as both a Google Voice user and someone who has GV in not-a-gmail-dot-com email address (i.e. my own domain).
Fi won't allow you to use a non-gmail-dot-com email address, period, and this makes things even a bit weirder (and I couldn't really port my GV number to Fi anyway for that reason).
That said, the base service itself runs REALLY well--switching between networks works nearly flawlessly (and there are definite times AT&T drops and TMob kicks in). As the writer of the a
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Yeah, some placed you actually have to pay based on how much data you use. And the costs seem extremely high compared to Finland.
I currently pay â13.99/month for unlimited calls/messages and data at 50mbit/s(theoretical, though I usually get 40mbit/s or more).
Though I do not usually use all that much, so normally it would not be that big a deal.Typical months are only about 3-5GB, but I did use something like 27GB one month..
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I am in Australia and pay A$14.99 a month ($5 discount for also having ADSL2+ with the same company) and get 1GB of data for free per month plus $300 worth of included cap spend that I can spend on calls or data (data after that free 1GB is charged at 0.2c per 10kb). The only things I cant use my $300 cap on are international calls, calls/sms to premium numbers and international roaming)
Sounds like Apple (Score:1)
Just try to text a picture from your iCloud account. Apple verified that the easiest way to do it is to email it to yourself with the image then go to the email app then copy it to your camera roll by clicking on the nonobvious left arrow then click Save Image then go the message app then click on the camera icon and select the picture. iCloud is very much not integrated with iOS.
Integration is hard work, folks! (Score:5, Insightful)
I'm a developer.
Integrating two different technologies together seamlessly is *extremely difficult*, folks! Roughly 1/3 of the programmers in our company do little more than maintain integration and "bridges" with other vendor products for our clients. They want what we have to offer, and they want it to work with other products, too.
Our database schema is north of 500 tables. Despite having a proper signal/handler based, modular, service oriented architecture, and careful attention to best practices and the willingness to refactor as soon as deemed necessary, keeping all these different parts working together is a *tough job*.
I am not at all surprised that even Google is having trouble integrating their existing voice products with Cell and Wifi. That they are even trying is enough to keep programmers up at night, staring at the ceiling in a state of mild panic.
If they are successful, I will be impressed.
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"Integrating two different technologies together seamlessly is *extremely difficult*, folks!"
Yes, it is. And I could go for hours disserting about how the worst problems don't even come from the technical side but, hey, in the end, all that is still not the end-user damn problem, so stop your developer-whining, folk!
Maybe if there were just one ID .... (Score:2)
Cost (Score:3)
Far too expensive.
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My first month was last month and I spent less than one half of what I used to spend, so I'd say that it's a deal. And I got free tethering and no AT&T or Samsung bloatware and the ability to unlock my boot loader. So, all in all, 5 stars out of 5 ... so far.