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Windows HP Operating Systems IT

HP Users Complain About 10-Minute Login Lag During 'Win 10 Update' (theregister.co.uk) 105

Posted by msmash from the call-IT dept.
A number of HP device owners are complaining of seeing black screens for around five to 10 minutes after entering their Windows login information. From a report: They appear to be pointing the finger of blame at Windows 10 updates released September 12 for x64-based systems. One, a quality update called KB4038788, offered a whopping 27 bullet points for general quality improvements and patches, such as an "issue that sometimes causes Windows File Explorer to stop responding and causes the system to stop working." Another, KB4038806, was a "critical" patch for Adobe Flash Player that allowed remote code execution.
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HP Users Complain About 10-Minute Login Lag During 'Win 10 Update' More

HP Users Complain About 10-Minute Login Lag During 'Win 10 Update'

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  • Another, KB4038806, was a "critical" patch for Adobe Flash Player that allowed remote code execution.

    People still keep Adobe Flash on their system?

    • Built in to Edge

      • Flash should not be built into Edge. Edge should use HTML5 native video playback.

      • Built in to Edge

        Link? I needed to install Flash on a Windows 10 machine to be able to watch screencast.com (Jing) videos that my dev manager sent to me so Windows 10+Edge does not come with Flash out of the box.

    • Re: (Score:3)

      by zixxt ( 1547061 )

      Another, KB4038806, was a "critical" patch for Adobe Flash Player that allowed remote code execution.

      People still keep Adobe Flash on their system?

      Flash rocks! I play about a dozen flash based games, and on my netbooks flash videos are faster, use less memory and smoother then html5 videos. Heck I was watch full screen flash animation videos on my old Pentium 133.

    • Re: (Score:2)

      by SeaFox ( 739806 )

      Flash is built into Windows 10, and is updated as a regular part of Windows. ...this also means the users doesn't have the option of opting out for security reasons either, since it's on the system from day 1 and they have no control over updates.

    • For corporate environments it will NEVER go away. We have training videos for new hires and they are all flash based

    • as the IT dept says...relax...it'll be ok, its windows, it will fix itself...patience.

    • Re: (Score:2)

      by antdude ( 79039 )

      Because some web sites still require Flash. :(

  • 5-minute black screens - pansies! (Score:5, Insightful)

    by xxxJonBoyxxx ( 565205 ) on Friday September 15, 2017 @04:58PM (#55205599)
    >> We saw black screens for up to 10 minutes after our Windows 10 upgrade. (Sniff.)

    Did it come back AT ALL?

    >> Yes, but...

    Then I'd call it success. You won't find any sympathy from people whose computers refused to boot after a Windows 10 "upgrade".

  • It is an HP, has both patches, no problems here.

  • Well they bought an HP (Score:4, Interesting)

    by slashmydots ( 2189826 ) on Friday September 15, 2017 @05:13PM (#55205709)
    HP doesn't believe in SSDs. I think they literally believe SSDs are just a myth. So yes, expect login delays as Windows 10 runs a small Defender scan EVERY SINGLE TIME YOU LOG IN! And don't forget indexing and superfetch. But I've noticed that there is a huge CPU bomb of a recompile after the latest update. It processed on a rather fast PC of mine for at least 5 minutes. Still, 1 CPU core and minimum I/O hit on the SSD meant I could still operate the computer at least.

    • Re: (Score:1)

      by freddej ( 122902 )

      I bought the HP Omen as a gaming PC. It has a 256GB SSD for C: and 1TB spin drive for D:, so I don't think your assessment is in order here.

    • Sadly, they're probably trying to market to people that see 1TB or whatever hard disk capacity and equate that to being some kind of performance value.

    • HP doesn't believe in SSDs.

      So, this isn't exactly the same thing, but I have a ~2.5 year old HP business laptop. It came with a standard HDD and a few weeks ago the HDD began to fail. I bought a new SSD and transferred the data over (I caught the failure early enough thanks to a misbehaving VM and SMART that I had only minor corruption in a few spots and I was able to correct everything I needed). After making the switch, it feels like I have a brand new laptop. I am absolutely amazed at how much of a difference just the HDD->

    • I have an HP with a 64GB SSD

    • Of course. A slllooooow PC means it is time to throw it out and buy a new one. ChaCHING!

      It is this attitude of them being penny wise dollar dumb why I recommend corporate clients to use Dell instead. They always cheap out on purpose or have quirks like only Sansdisk can boot from USB so we will get fed up and buy new ones all the time.

    • For Vista and Windows 10, those 1 core "recompile bombs" were Windows indexing installed updates to figure out what the next one you needed was. Though, most discovered this because Windows Updates would simply dog out an entire core indefinitely, on a single or dual core, anytime an update was superseded.
      • *Windows Vista, and Windows 7 before they patched it. No edit functionality.

      • So in other words Microsoft hasn't figured out apt yet?

        Somehow my linux system never explodes while trying to update anything.

        • Well, my Linux system did, several times. Most recent issue I ran into was a system which had downloaded kernel source packages for dozens of kernels, and ran out of inodes. The last attempt I made to do an update seemed to pull several kernels at once, and kept failing on the second to most recent. The vmlinuz, initrd, and Grub were pointed to that second to last, so the system likely wouldn't have rebooted if I tried. At least Synaptic, and most apt based package managers, have an "optional" console whic

    • I think you've hit the nail on the head. Windows 10 is designed with SSD performance in mind. I doubt they have any spinning platters in their pool of testing machines (if they have any testing machines). Windows 10 is useable 50% of the time on a spinning disk, the rest of the time, it's preparing updates, scanning for viruses, or collating telemetry. It may and/or may not be doing other things under the "Windows host proxy surrogate" service.

    • I have 3 HP machines, one provided for work. All of them came with SSDs. I just went to HP's website and clicked laptop. Page 1 has 20 laptops on it, 18 of which comes with SSDs. This isn't a custom search, just the first thing presented to the user when they go to buy a HP laptop.

      So next time remember: slashmydots doesn't believe in paying for a machine with SSDs.

      Windows 10 runs a small Defender scan EVERY SINGLE TIME YOU LOG IN!

      No it doesn't. It runs a maintenance activity that doesn't take anywhere near as long as a scan on a daily basis. You don't need to be logged in,

    • HP doesn't believe in SSDs.

      Not true. I bought a HP Pavillion 15-au616tx and that came with an SSD. I'd never buy another HP product, though, as it was DOA and took more than six weeks to be replaced with HP spending the first two weeks insisting they were only going to repair it and not replace it. Fuck 'em.

  • This is normal for Windows 10. Think of it as a feature, not a bug. Log in, and then go stand around the water cooler for ten minutes.

  • Fail (Score:5, Interesting)

    by sexconker ( 1179573 ) on Friday September 15, 2017 @05:27PM (#55205835)

    We're now seeing Windows 10 machines losing their trust relationship with the DC.
    The only way to fix it is to drop and rejoin, but you need a local admin account (or one specifically privileged for those domain operations) on the machine to be able to do that.

    And our imaging process sets a random password for the admin account and disables it. Because these are domain machines only and we want them to be secure.

    So now we have to hope we've got cached domain admin credentials on these boxes (since we started Windows 10 deployments only recently, it seems like we do so far), unplug from the network, login with cached credentials, create an admin account, drop and rejoin, kill off the admin account, etc.

    Fucking Windows 10 every fucking time. FUCK YOU MS!

    • It's not going to help now, but when you get the systems back up have a look at Microsoft LAPS >> https://technet.microsoft.com/... [microsoft.com]

      It lets you set a unique local admin password on your AD joined workstation, store that password in AD, and automatically rotate it regularly. It's a pretty nice piece of kit.

      For the machines losing their trust relationship, did you open a case?

  • Last night, I went to use my wife's HP laptop. We share a common login/password. as soon as I pressed enter on the password the updates immediately started. no prompts! When the PC finally booted up all my wife's work was lost because it did not close the open applications gracefully.

    needless to say I got in trouble.

    • Wednesday night right? Happens to me so often with Windows 10 Pro. It's at the point where if I need to be away from the computer for an extended period of time, I just save my work and shutdown the computer. Can't trust the hibernate/sleep to not shutdown or restart after MSFT pushes out an update.

  • I experienced this issue after upgrading to the Windows 10 anniversary edition (build 1607) several months ago. After pouring over various forum posts, disabling 'fast startup' in the power options seems to have fixed the issue for me.

  • Why do Windows updates take so long? (Score:3)

    by Entropius ( 188861 ) on Friday September 15, 2017 @06:45PM (#55206387)

    Seriously, why?

    It sometimes takes Windows longer to install updates than it takes me to install an entire Ubuntu OS. What the hell is it *doing*? It once took me four *hours* to install some Microsoft Visual C++ Redistributable package (of a slightly different version than what I already had) on a fast modern computer with plenty of RAM and a SSD.

    • Re:Why do Windows updates take so long? (Score:4, Interesting)

      by sgage ( 109086 ) on Friday September 15, 2017 @07:09PM (#55206529)

      It is my opinion that MS is simply technologically incompetent, and have ended up building something so complicated that even they don't understand what the heck is going on. I don't look for it to get any better, and Windows 7 is my last Windows. It's just a big hot ripe mess. The updating retardedness is just one manifestation of this.

      But seriously, it seems like everything they do is an order of magnitude more complicated than it needs to be. They should never have tried to make one Windows to rule them all, thereby attempting to turn desktops into smart phones. IMO, that was a fatal mistake - they should have had two separate lines, desktop and phone-tablet-touchy-feely. Now desktop Windows is a Frankenstein monster, with the good win32 desktop bolted onto the Metro (whatever they're calling it this week) nonsense. Sorry, I do NOT want my desktop looking like airport signage.

      • Totally agree. I'd pay at a heartbeat for a Windows 10 with 7's UI and without all the crap...but no, Microsoft aren't interested in selling that

    • Just a guess:

      - Starting with Win7, during beta the install and boot-up process were ridiculously long. Like, 10 minutes to boot up on a fast hardware, over an hour to install. Microsoft decided to get around that problem by hijacking the hibernate function and shipping a system as image to be booted up and then somewhat customized to needs. This keeps boot-up time short because instead of loading and initializing each program and service separately, they just load up an image of a 90% complete running syste

    • On Windows 7, sometimes it is literally doing nothing. The update simply didn't tell Windows Update it was finish, and so sat there in an infinite loop until you pressed Ctrl-Alt-Delete.

  • You know how Windows 7 "sometimes" has trouble sleeping? You've got to put it to sleep twice? Neither I nor my lady has had this problem for days, and then both our machines did it last night, right when Microsoft has released another update.

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