Recall of Segway Announced by CPSC 569
mshiltonj writes "The Consumer Product Safety Commission has announced a voluntary recall of the Segway human transporter. The hazard is that under certain operating conditions, particularly when the batteries are near the end of charge, some Segway HTs may not deliver enough power, allowing the rider to fall. This can happen if the rider speeds up abruptly, encounters an obstacle, or continues to ride after receiving a low-battery alert."
That explains the Shrub... (Score:5, Funny)
or if the rider is fresh from a tennis match with Poppy, rushing to an appointment to bomb some unsuspecting nation back to the stone age [bbc.co.uk].
Re:That explains the Shrub... (Score:5, Funny)
Re:That explains the Shrub... (Score:5, Funny)
That would only toughen their image, I'm sure.
Re:That explains the Shrub... (Score:5, Funny)
If you mock the President, ... (Score:3, Funny)
Re:If you mock the President, ... (Score:3, Funny)
- Bush Sr. puking on the Japanese Prime Minister
- Bush and the Bracholi
- Carter's peaunut farmer/ brewer brother
- That dress, wearing guy (Roosevelt?)
- Quayle and the spelling, or bumping the panic alarm (so the secret service freaks out)
- etc.
It's part of what makes this country great, being able to make fun of one's leaders.
Re:If you mock the President, ... (Score:5, Funny)
But not half as funny as your even-more-illiterate attempt to spell "broccoli."
Third grade called. They have an opening for you.
Re:If you mock the President, ... (Score:3, Funny)
I'm Canadian, you insensitive clod! I'm allowed to laugh at US Presidents! ...And your current one is the best in years! ;-)
Re:That explains the Shrub... (Score:3, Interesting)
"One way or the other, we are determined to deny Iraq the capacity to develop weapons of mass destruction and the missiles to deliver them. That is our bottom line."
President Clinton, Feb. 4, 1998
"If Saddam rejects peace and we have to use force, our purpose is clear. We want to seriously diminish the t
Re:That explains the Shrub... (Score:3, Insightful)
Well, DUH!
Nobody ever doubted that Iraq had had WMD in the past, and virtually nobody doubted that the threat of force was necessary to induce Iraq to eliminate their WMD. The entire debate was whether Iraq had WMD mobilized and ready to use at the time of the invasion, posing such an urgent and immediate threat that it was necessary for the US to execute a pre-emptive strike, instead of cooperating with the international
Their own dumbass fault (Score:5, Insightful)
It's like saying it's Fords fault your engine died because you didn't check your oil.
Re:Their own dumbass fault (Score:3, Insightful)
Sounds like Segways just dont work.
Still, if you were stupid enough to plunk down that much coin on a scooter, you deserve what you get.
Re:Their own dumbass fault (Score:3, Insightful)
This can happen if the rider:
1. speeds up abruptly,
2. encounters an obstacle, or
3. continues to ride
...after receiving a low-battery alert.
Now this would explain the problem. The question is the whether the last item is "continues to ride" or "continues to ride after receiving a low-battery alert".
Re:Their own dumbass fault (Score:2)
Re:Their own dumbass fault (Score:4, Insightful)
It isnt so much that they can tip over, but the fact that they're not supposed to.
Re:Their own dumbass fault (Score:5, Insightful)
How about a Segway battery?
There's a much bigger margin for error on the car. A better analogy would be, wouldn't they recall cars if your car steering and brakes failed every time the "low gas" indicator went on.
a better comparison (Score:4, Insightful)
You're almost there. The equivalent situation for a dead Segway battery would be a gasoline engine with no gasoline.
I've been (un)fortunate enough to run out of gas in a car as well as while riding a motorcycle, and I can tell you when you're out of gas in either one (especially if you're in a freeway situation, which I was lucky enough to be in while riding a nearly-empty motorcycle) it is completely unsafe. No gas, no power. No power means you can't keep up, and suddenly the 5-10 feet between you and the other cars seems way too close. So if I, as a driver, am too careless/stupid/whatever enough to ignore the gas light and keep driving, how the hell could I make any claim that it's the auto manufacturer's fault if I get plowed into by other freeway traffic? I think this is similar to the Segway situation, because they're giving you a warning alert, so it becomes a discretionary issue with the individual.
I'm curious to know what Segway intends to do with the units that are sent back for the recall. My guess is that they'll simply modify the Segway to shut down if the battery is low.
Re:Their own dumbass fault (Score:3, Insightful)
There's a huge difference between "harder" and "impossible". Plus cars do have manual backup for at least one of the systems -- even if every piece of electronics in your car dies you can always use the emergency brake (although I shudder to think what would happen if most people -- myself included -- tried to use the emergency brake as an actual emergency brake instead of just a
Re:Their own dumbass fault (Score:2)
The low battery light on the Segway should come on when there is still sufficient power for you to travel a reasonable distance to recharge it. Kinda like how when the low gas light on your car comes on, you don't have to get out and push it to a gas station.
Re:Their own dumbass fault (Score:3, Insightful)
Oh wait, she won that suit..
This is america, common sence in these matters dont always apply.. And we are 'sue-happy'.
Re:Their own dumbass fault (Score:2)
Re:Their own dumbass fault (Score:2)
Seriously though, there is a difference between an engine dying because it wasn't maintained. You shouldn't rely on a not-maintained engine to work. If I was whooshing by on a gizmo that accounts for my balance, I do expect it to keep me balanced. When the battery gets low, the thing should refuse to drive. The balance giving out before it stops moving is bad, even though you should charge it up.
A more appropriate example would be blaming F
Re:Their own dumbass fault (Score:2, Insightful)
Re:Their own dumbass fault (Score:2)
One what car? I know of no car where power steering works when the key is on. The cars I know of with power steering all all operated by a pump connected by belt to the engine. Every one I have ever seen or heard of works this way. When the engine is not turning you don't have power steering. (I drive a stick so I can have a situation where the engine is running, but still turning, automatics work differently)
As for power breaks, some might work off electrical power, I don't know. I know several p
Re:Their own dumbass fault (Score:5, Informative)
As for power steering, there are a very limited number of cars with electric power steering. To quote Jim Kerr, "So what vehicles have electric power steering? While TRW did make some systems in the early 80's, such as the Fiero that used an electric motor to drive the hydraulic power steering pump, the first real application had to be the Acura NSX. Compact, light and responsive, the steering system matched the characteristics of this aluminum bodied sports coupe. Honda again introduced a system on the S2000 sports car. Steering response and feel are excellent. Smaller, lighter electric units are also used on Honda's Hybid Insight and Civic sedan.
Saturn is using electric power steering on the Vue SUV and the Ion sedan. QuadraSteer, GM's rear wheel steering system optional on some full size trucks is a true electric steering system with no mechanical connection to the steering wheel. When GM introduces the 2004 Malibu, it will use Delphi's new E*STEER unit. Other OEM vendors of electric power steering systems are Visteon with EPAS and ZF Freidrichshafen AG with ZF Servolectric."
Re:Their own dumbass fault (Score:2)
One surprising result of the electric power steering is that it doesn't turn on when the car is push started. It's a whole different beast without the power steering, especially at low speeds. The car is basically a go-kart, with extremely
Re:Their own dumbass fault (Score:5, Funny)
Oh well... (Score:5, Funny)
Re:Oh well... (Score:2)
100% injury rate. Not good for business.
Re:Oh well... (Score:2)
Yes, it does stand to reason that ALL THREE injured owners got hurt, if three out of three of them did.
Also, a 100% injury rate would be "ride a Segway, get injured".
Perhaps you meant to say something else?
Help! I've fallen and I can't get up! (Score:2)
Seriously, though, this is a problem with most vehicles when they run out of fuel/charge. No battery guage on a Segway, I assume or just user error?
Re:Help! I've fallen and I can't get up! (Score:3, Funny)
Battery Not Found.
Re:Help! I've fallen and I can't get up! (Score:2)
Battery Not Found.
segwayfinder.verisign.com:
We didn't find "yoursegwaybattery.com"
There is no battery at this address.
Re:Help! I've fallen and I can't get up! (Score:2)
"NXBATTERY"
I really am suprised that the author did not know any better.
Re:Help! I've fallen and I can't get up! (Score:2)
I mean, how far can you go after you get an 'alert'? Can you drive it home to recharge it or do you have to beg for an electrical outlet so you don't have to drag your heavy, expensive, silly toy home?
size? (Score:3, Funny)
$30M! (Score:5, Informative)
about the total number of Segway's out there: 6,000. Given that Amazon [amazon.com]
sells them about $5,000 that means that there are $30M of Segways out there.
Of course many were probably sold below that price and Segway LLC will be sharing
that with the retailer, but still not bad for scooter.
Second, interesting thing is that the problem is fixed by a *software upgrade*
and not something physical.
John.
Re:$30M! (Score:2)
[1]see: ID 10T
Software upgrades fix many problems (Score:5, Interesting)
Software upgrades are the cheapest fix for any system problem. This is why they are almost always required by devices. We (companies, not specifically Segway) can ship products early with solid hardware and must less solid software because the cost of fixing problems in software are so minimal.
This software fix probably just shuts down the scooter earlier before the battery runs all the way out. A few cars do the same with gas so that people are driving at 70mph don't loose power breaks and stearing when the engine starts studdering.
Hardware fixes can often cost more then direct replacement of the product. A simple printer circuit board rework could cost $50 each to just disassemble a product, cut a trace and reassemble it. That doesn't include the cost to ship the product back to the manufacture or to a rework house somewhere in the US.
Flash is cheap and almost all companies use it to fix sw problems in the field and work around hardware problems.
Re:$30M! (Score:2)
[OT] Please help... (Score:2, Funny)
While I find being able to administer my fiashing rods from the powerful BASH shell both efficient, safe and empowering, this software has a bug which causes a huge 20 farad cap
That reminds me... (Score:5, Funny)
Re:That reminds me... (Score:2, Funny)
Re:That reminds me... (Score:3, Interesting)
She just didn't notice that because the computer is under her table.
That's why it's important to design fool-proof products. Not b
Imagery (Score:5, Funny)
*VROOM* *VROOM* *put* *put* *put* *creeeeek* *thump* OW!
Heh
Considering that it is battery powered, I think .. (Score:2)
*Hmmmmmmmmmmmmm* *Beep* *Beep* *Beep* "What's that?" *Hmmmmmmmmmm* *creeeeeek* *thump* "OW!"
Re:Imagery (Score:3, Funny)
"The machine's creator, Dean Kamen, wants to see US Special Forces troops eventually ride Segways into battle. "
My brain is associating the images with "Ride of the Valkyrie" too
All these rich people falling on their faces (Score:5, Funny)
No Duh, the device is unstable (Score:5, Informative)
That when the power starts to drain, the device becomes unstable (as the motors no longer have enough power to keep it upright after a mild upset) is hardly suprising, and indicitive of the fundimentally stupid design (but fantastic engineering) that is the segway.
Re:No Duh, the device is unstable (Score:3, Insightful)
In other news...
"The CPSC has announced a voluntary recall of all bicycles. The hazard is that under certain operating conditions, particularly when the bicycle isn't moving, the lack of angular momentum to stabilize the device allows the rider to fall. This can happen if the rider slows down abruptly."
A bicycle is NOT unstable when moving.. (Score:3, Interesting)
The segway, on the other hand, is ALWAYS unstable along the axis of motion, and the farther you get away from the stable point, the more force it takes to bring it back to being stable.
In other news: (Score:5, Funny)
Toyota recalled all cars manafactured since the start of the company. Under certain circumstances, when speeding up, ignoring a warning about a cliff and not braking, the car might fall down from a great heigth and kill the occupants. According to Hiyasuka Miamoto, official Toyota spokesperson, the recall will be effective immediately and no new cars will be produced "untill people stop being so fucking stupid!".
Moral of the story; warnings are called warnings for a reason.
Re:In other news: (Score:2)
So they're having a going out of business sale?
KFG
Re:In other news: (Score:2)
Let'em walk! (Score:2, Interesting)
Why didn't this come up before now? Because ravenous marketing monsters couldn't wait to start selling "THE NEXT BIG THING".
Even if they were reasonably priced, I can't see what they're really good for anyway. They're too fast for sidewalks, too slow for streets and let the world know you've got more money than sense!
So let me get this straight... (Score:2, Insightful)
Hmm, I think that S in CPSC should be for Stupidity...
Note to stupid people... Firstly, if you've got too much money, I can help you with this problem
Secondly, I highly recommend you never get fitted with a pace maker... as you expire your dying words will be something
Segway updating (Score:2)
Re:Segway updating (Score:2)
Obviously... (Score:2)
Notice the numbers? (Score:2)
That's pretty sad given the original estimates from a few years ago.
Re:Notice the numbers? (Score:5, Funny)
Sad News -- Segway Scooter dead at 2 (Score:2)
Society gets dumber by the minute (Score:5, Funny)
Re:Society gets dumber by the minute (Score:3, Interesting)
Honestly, the first time I saw Segway I thought, "What happens when you're chugging up a hill and the batteries give out?" It's inherently unstable, unlike a bicycle there is no gyroscopic force to aid the rider in maintaining balance.
The software upgrade probably just gives the Segway less optimism about its battery life, providing a more aggressive alert when the battery reaches a certain level.
Re:Society gets dumber by the minute (Score:5, Informative)
That's one of the reasons it falls over, because it is inherently unstable.
His point stands.
(Of course there are courses of action a cyclist can take to prevent falling over. I can stay essentially motionless on a bicycle for an arbitrary amount of time. It's easier on a track bike which has direct drive like a child's tricycle. Rider skill can be substituted for gyroscopic effect, which on a bicycle is really minimal even at speed. The castor effect is far stronger, as is just plain "body English" since the rider's weight exerts much greater force than the gyroscopic forces. Thinking of a unicycle can give a better intuitive idea of this, as they never operate at enough speed for gyroscopic effects to have any import, and if you stop pedaling they fall right over, because they are inherently unstable. Yes, I'm a bit of an expert in the field, a frame building, racing physicist who's first real research project was on the stability of bicycles and currently works on human powered machinery)
KFG
Re:Society gets dumber by the minute (Score:2)
Why does this require a recall? (Score:2)
Don 't blame the users.... (Score:5, Funny)
Oops, damn, there goes another pedestrian....
Re:Don 't blame the users.... (Score:2)
Training wheels? (Score:2, Interesting)
You know, that started as a joke in my head, but you do have to wonder why they didn't put a small third wheel on there somewhere always touching the ground but on a hing so that it would only actually bear weight if the thing tipped too far.
Then again, I suppose the market droids couldn't have pushed it so hard as the next big thing if it didn't just have two wheels... Hard to look like an adult when you're basically whizzin
All floors recalled (Score:2, Funny)
Caution is advised whenever you must make contact with any floor. The recomended uses of a floor now include
Damn! (Score:3, Funny)
It wasn't my fault honey come backkk :'(
Help! I've fallen... (Score:2)
somebody had to say it
Natural Selection (Score:2)
injuries (Score:3, Insightful)
And I don't want anybody to say that we didn't warn you. We sure enough warned you.
This is not action by a court. This is not a lawsuit. This is action by a governmental regulatory body under George W. Bush. If they are acting under Bush, this must be a humongous problem.
In my opinion, proper use of a Segway will probably require at least a helmet.
Finally, the death of ginger (Score:2)
Once the segway finally was revealed it was a huge downer. So it's a scooter you stand on instead of sit down on. Big deal. I hope we get true innovation someday in the mass transportation sector.
Segway Linux? (Score:2)
Perhaps the XBox team could come up with a Linux distro for it.
Imaging a Beowulf cluster of Segways all rolling down the street in perfect synchrony.
CPSC recalls all cars, motocycles and airplanes (Score:2)
Consipiracists sense a Microsoft plot.
SCO sues someone involved.
-dB
Another reason why bicycles are better. (Score:5, Insightful)
The humble bicycle, as if there was any doubt, clearly reigns supreme in this class of transportation. For getting around town comfortably, get a comfortable bike. For working around the warehouse, get a work bike or trike [workbike.org]. And if you would like the electric assistance without your vehicle becoming useless when the battery runs out, get an electric bike [electric-bikes.com]. It's just that easy people.
Re:Another reason why bicycles are better. (Score:5, Insightful)
Oh, give the segway a break. I think it's pretty damned good for a 1.0 release. Bicycles have had almost 150 years to mature. Remember the first bicycles [google.com] back in the day? How many people do you think we're look at these fools saying "wouldn't it be simpler to just walk?"
Just getting the segway a decent power supply would make for a vast improvement in stability, durability, and weight.
My God, Sluggy's REAL! (Score:2)
Helmets?! (Score:2)
I'm not in favor of pumping more laws out there (100 years from now...people will be reading section 520.C subparagraph 5, sentence 2: "All Segway riders shall be required to wear proper helmets" to which our future friends will say "what the f**k is a Segway?")....so....
Wh
It's not magic (Score:2, Informative)
come on people. it's not magic. It's battery powered. you didn't realize when the batteries died the thing would fall over?
Translation: (Score:5, Funny)
1) People treat battery low as "still works under all conditions" as they might if it were a gas tank. But the battery is unable to deliver the instantaneous power needed to go over certian obstacles when partially discharged.
2) The battery low signal is set too low, since even a mild partial discharge will not supply enough instantaneous power for critical maneuvers.
3) Li-Ion batteries are dieing in a pattern which we did not expect. The processor needs to assume there is less power available than what it was previously calculating.
Upshot: The software "upgrade" will give you about 10 minutes of ride time on a full charge before turning on the low battery light, then the alarm. Shortly thereafter the unit will stop in place and use its remaining power simply to stay upright.
Internal memo: Design an "upgrade" battery pack that doubles the range to 20 minutes! We'll make a killing!
-Adam
Secret document reveals proposed update (Score:2)
They'll call it the "seg-trike".
Oh no (Score:3, Insightful)
This could be dangerous on the highway!
No wonder Amazon wouldn't give actual numbers... (Score:3, Interesting)
According to Wired [wired.com], Kamen had predicted he'd be "stamping out 10,000 machines a week" by the end of 2002.
A better fix... (Score:3, Insightful)
I mean really... who wants to land their Segway in a full stall anyway?
Planning? Common Sense?? (Score:3, Interesting)
Falling off aside, if my battery/alternator is bad and it's a rainy night, it's my own fault if I get stranding in outer Bogonia. Same goes for fuel, brakes, and radiator.
This issue does point out a flaw with some very reasonable solutions (slow and stop upon low battery or even a third wheel stabilisation to allow the gyros to be turned off-drops/extends from the back).
Too much fodder for the basshers here.
"School Paste, it's what's for dinner!"
Get a loaner? (Score:4, Funny)
It would be simply cruel to expect them to transport themselves under their own muscle power due to a defect in the Segway.
Might be the Segway's Achilles' heel... (Score:3, Insightful)
On a bicycle, it's easy and natural to take your foot off the pedal and put it on the ground; ditto a scooter. But perhaps it's not so easy when you're standing upright with both feet on the device.
What? (Score:3, Interesting)
That's like saying they should recall cars because you could run out of gas on the highway and die, even though they have a handy gas gauge and some put on a little light to tell you when you're pretty much empty. I don't think they should recall something because of user stupidity.
Now I'm not a Segway advocate by any means (I think they're ridiculous), but this is stupid.
Is recall fever spreading?
All of which... (Score:3, Insightful)
All of which are the rider's fault. By that logic we should recall cars, boats, and planes as well.
This is a BAD thing? (Score:3, Funny)
So what's the problem? (Score:3, Funny)
Re:recall just for batteries?? (Score:5, Insightful)
Re:Ohhh.... (Score:2)
You might end up the ultimate personification of those endless "In Soviet Russia..." inversionary scenarios.
Re:Ohhh.... (Score:2)
Yeah, well, it seems flies can get into the transporter and
Re:They've only sold 6000 of the things? (Score:2)
Even the Space Shuttle recalls get more press. I don't have a Space Shuttle so I just choose to ignore all the hoopla.
Re:George W (Score:2, Informative)