Doc Searls On Fixing Tradeshows 76
zachlipton writes "Almost everyone seems to have a love/hate relationship with tradeshows, the giant geek, suit, and vendor gatherings put on by a handfull of corperations. Doc Searls writes in this month's LinuxJournal on his suggestions for fixing tradeshows. The problem, as he puts it, is that traditional shows make two assumptions: 'what matters most is helping vendors sell stuff to customers' and 'knowledge flows top-down, from speakers to audiences.'"
My boss used to send me, thinking it was a "perk" (Score:5, Interesting)
Re:My boss used to send me, thinking it was a "per (Score:5, Insightful)
Even if you stay at an all inclusive it doesn't cost that much extra to take your girlfriend along.
Trade shows are in fact a substitute for vacation time if chosen carefully.
Note that no mention is made of new products or educational speeches. Relax and have fun if that means listening to Linus and ESR hurry through a Panel Discussion so they can get to Duns River Falls, cool. If it means going uh-ah-whoa over the same junk they showed last year. Irie. If it means grabbing free stuff from every booth in sight. Enjoy.
For me they are a "Perk". Even on the occasions where my company is presenting and I have to help set up the booth.
Re:My boss used to send me, thinking it was a "per (Score:5, Insightful)
Re:My boss used to send me, thinking it was a "per (Score:3, Interesting)
Someone mentioned bringing the g/f along -- it was nice when I could bring her, but some (most?) bosses like to put more than one employee to a room.
Re:My boss used to send me, thinking it was a "per (Score:3, Funny)
Hey, I thought we agreed! What happens in Vegas stays in Vegas.
Re:My boss used to send me, thinking it was a "per (Score:2)
Because that is where the hotel rooms and convention centers are, not because they are great places to hold a convention. As an occasionally drafted meeting planner I can assure you that the foremost reason for picking a location is having enough sleeping-room nights and floor space.
Top down is the way things work (Score:3, Funny)
A group of ignorant blabbermouths take about the same amount of time to come to a coherent, correct conclusion as a group of elephants takes to swim across the Pacific ocean.
Re:Top down is the way things work (Score:4, Funny)
You are of course right, Top-Down is what most people rely on.
The best and most valuable information is that which you have worked for and sought personally. This is the information that will stick with you the longest.
But, and this is a J-Lo sized but, there are not enough hours in the day to do that on every nugget of information or news you receive. Selectively DYOR, after that use others who *seem* more informed than you as a guide, the Top-Down education. If later you get time to see if they were right, all the better.
Re:Top down is the way things work (Score:2, Interesting)
Re:Top down is the way things work (Score:2)
Problem is, most of the time, the vendor booth babes/drones are from marketing. They're clueless. Any company that puts enclued people (i.e. developers or other technies) at its booth stands a much better chance of getting my busine
Re:Top down is the way things work (Score:3, Interesting)
There is a range of services avaiable
Re:Top down is the way things work (Score:3, Interesting)
The way it works is that everybody who's interested turns up in a big room. A facilitator explains the deal, and then anybody who has an idea for a session they want (whether they want to talk or just listen) writes it on a big sheet of paper, announces it to the audience, and sticks it on the wall. Next they pick a time and room s
Re:Top down is the way things work (Score:2)
The people in the booth, and in the marketing department are no longer the people who KNOW anything about the subject. You need to realize that if your customer knows more about your field than your salesman, you will not make a sale.
The execs are trying to save their own asses with this "opening communication channels" stuff, missing the point that it wa
Re:Top down is the way things work (Score:1)
A) Impossible, there is always someone in the room who is, or at least thinks he/she is, more knowledgable than the person at the front of the room. Many write off speakers immediately because they are close minded and pre-reject somebody with a different point of view.
B) Maybe companies would just like people to hear about their products and its features. If people in the booths knowing NOTHING about a subject is such a gripe, where are all the smart people at who should be proud of the technologi
Re:Top down is the way things work (Score:2)
As for the rest, I wasn't making a moral judgement about execs, simply stating that I believe the interest in this dialogue is simply to stay competitive, and not because they have any special insight. In my experiance, as soon as a company builds a name for itself i
Re:Top down is the way things work (Score:2)
In many cases they can't, and what they have to say isn't of any real value - except to sell a product of course. On the brighter side it's fairly easy to spot the fools; they're almost always enamored of the latest industry buzzwords, and use them as if they thought they were magic charms imparting knowledge where none existed before.
Max
free alcohol (Score:4, Funny)
Bill, you have to go to the RFID conference,...boss i still have a headache for the IT conference last week. Oh, ok ill go, party on!.
Re:free alcohol (Score:2)
... and I was going to use my mod points. Oh well.
Anyway, the year before last, I took my then girlfriend to the opening of the Toronto Interior Design show [interiordesignshow.com] for a Christmas present. She's an interior design student and had an awesome time, met some of her idols and fawned over various kitchen and bathroom thing-a-magigs. I, on the other hand, figured that I'd just have to get dragged around (which I was) and basically just be a trooper. Luckily for me, the event was scattered with all sorts of local wine m
Re:free alcohol (Score:1, Funny)
While we're drafting up wishlists, please add free Krispy Kreme doughnuts and handjobs by the aforementioned cute promoters.
Just make sure they don't serve you the former with the same hand that they're using for the latter...
Paying to be marketed at (Score:5, Interesting)
Re:Paying to be marketed at (Score:1, Funny)
Oh come on, people are paying to see the Booth Babes. Everyone knows that...
Quite often that's the point... (Score:5, Insightful)
Scenario: you are an IT manager type. Your division is about to take on two new missions. You go to the trade show; in one place and in a relatively short amount of time - typically 2-5 days - you get to see the major players in relevant markets exhibiting their wares. You can compare features and prices and tinker with hardware, often speaking to marketing, sales, and even technical folks in the space of ten minutes. You can also make a ridiculous number of contacts. Yes, you are paying to receive marketing, but if you have the need (as in the scenario) you get at at least as much out of the exchange as you give.
That sounds like good bang-for-the-buck, yes?
PS Disclaimer-thingie: I generally think of the RSA Security Conference [rsaconference.com] when I think of trade shows. YMMV with smaller expos.
Re:Paying to be marketed at (Score:2, Insightful)
hazza perlBOF (Score:3, Interesting)
As long as REAL knowledge flows... (Score:5, Insightful)
BSOD while presenting the new "features"?
Products speak for themselves, you don't need to talk about them, just let people have a "test drive" and it's enough to give them a clue. And vendors will learn ALL that is wrong if they just watch people on their "test drives".
(yep, one of parts of BOFH, plug-in the high-voltage laptop into SCSI port because the port supposedly is meant to withstand it and be capable to communicate this way. If you're down some $10.000 on demo equipment you will learn not to lie to customers next time.)
Re:As long as REAL knowledge flows... (Score:2, Insightful)
But seriously, these people (dishonest vendors) are like tubes of toothpaste... if you want them to do something it's not enough to squeeze them where they are at right now, cause they'll just go somewhere else where you don't want them. You have to squeeze them EVERYWHERE that you don't want them, and that's going to take a lot of time, and a lot of toothpaste. or something.
Re:As long as REAL knowledge flows... (Score:3, Insightful)
Re:RTFC (Score:1)
More Free Stuff!! (Score:2, Interesting)
Re:More Free Stuff!! (Score:2)
some of the most amazing tradeshow giveaways was at linuxworld 2000 in San Jose. just before the dotcrash, vendors were handing out tshirts and trinkets like there was no tomorrow.
i didn't even have to try (ask questions, etc) and i went home with 22 tshirts and oodles of lightpens, frisbees..you name it.
i even got a microwave popcorn bag that had 'Linux Kernels' written on it...
after the show ended eac
Re:More Free Stuff!! (Score:2)
Heh, I remember a pitchman throwing $100 bills into the audience as part of his hook to get people to listen to the pitch.
Can't fuckin' tell you the name of the distro to save my life. But man, I'll never forget the memory of a company whose marketing strategy was based on literally throwing money away.
Fond mem
Re:More Free Stuff!! (Score:1)
How to REALLY fix tradeshows (Score:1, Funny)
Priorities (Score:2)
Linux, Shminux - ECTS is where it's at.. (Score:2)
To Pay or not to Pay... (Score:5, Interesting)
At most trade shows there are four groups of people
1) People who are "interesting" speakers so get in free
2) Vendor People who have paid for a booth and are damn well going to speak
3) People who the Vendors want to buy stuff, who get one or more of tickets, flights, hotels, food & booze paid for
4) People & companies who want to learn stuff so they pay to go.
Tradeshows are 100% about selling, without that bottom line the rest of it just wouldn't happen. You must realise that there are people who need to earn a living and its really the people in group 3 who matter at these events.
So your target is to get into group 3. There are various ways of doing this but the main ones are
1) Be an influencer within a large SI, this way the vendors get large bang per buck. An influencer (e.g. architect, account manager etc) can steer many projects your way
2) Have a decent sales ticket item that is coming up to tender (not out to tender or its a conflict)
3) Be a one vendor shop, standardise on a given vendor then screw them for freebies. You can also get great freebies from other vendors by pretending you are going to move.
These are the key ways to get in free. One thing to say about these tradeshows is to collect the business cards. If you have an issue with some software then its always great to be able to email someone senior in that organisation with the problem. Most of the time they just pass it on with the phrase "sort it" on. Which means you get the top man helping you out.
Tradeshows work, but they work in a commercial environment where vendors are looking at 6 and 7 figure deals... this is not about the cheap stuff.
More dense a proposition ... (Score:2, Informative)
I think I recall this from researching into structures of communications in groups I guess 20-30 years ago. It did not make news then.
CC.
Trade shows are not USENIX conferences (Score:4, Interesting)
Trade shows are all alike (Score:4, Interesting)
Re:Trade shows are all alike (Score:1)
Re:Trade shows are all alike (Score:4, Funny)
Yes, I like magic--we've just gotten tickets to Le Grand David and are looking forward to it. But if it turns out that Le Grand David's show includes a tutorial on software development I will be as appalled as I am by magicians at a tradeshow.
Re:Trade shows are all alike (Score:2, Interesting)
If you don't mind, I'll quote your last paragraph in our (the trade show magicians) next newsletter to remind them, that not everybody wants to see them.
Fixing tradeshows? (Score:3, Funny)
I didn't even know you could bet on them!
*B-dum chhhh*
Good old MacWorld, circa 1986... (Score:5, Insightful)
The turning point came circa 1987 or 1988 and I remember the instant it occurred. I was evaluating a word processor, and the person in the booth didn't know whether it could import files from some other word processor. I said, "Well, let's try," and pulled out a diskette containing some files. And she said, "I'm sorry, we've been instructed not to let anyone insert diskettes in the demo machine."
I used to walk up to booths that were demonstrating OCR equipment, which, of course, always worked perfectly on the particular sheets they were scanning for the test. I would ask a couple of questions about its ability to scan a wide range of material, to which the answer was always "yes." I would then pick up some of the booth literature describing the product and ask them to try scanning it. If they said, "Oh, that's glossy," I would look around for anything in my bag or lying around that was, say, an ordinary typed (remember this the eighties) document on bond paper, until I found something that the booth representative agreed was a fair "real-world" test. They'd put it in the stack and scan it. The results were very revealing.
Starting in the early nineties, I started to encounter booth people that would no depart from their memorized scripts, had know knowledge apart from their memorized scripts, and would not allow any hands-on interaction or requests to explore features more deeply ("OK... so could you show us what happens if you...").
At MacWorld, I'd always head for the booths that were farther from the entrance where you'd sometimes find little companies that were interested in showing you their wares, not giving you the hard-sell. And I used to love the funky little BCS "Mac Megameeting," a low-key trade-show-like event.
Re:Good old MacWorld, circa 1986... (Score:1)
Considering the cost of exhibiting at one of these shows runs to five figures -minimum-, it's no surprise that you won't find many small-and-interesting firms at the big general shows.
How about a "clean license" tradeshow (Score:2, Interesting)
80s (Score:2)
This has been going on since the 80s at least. I can understand being bothered by it, but it's certainly nothing new.
It's a Flea Market of course it's about selling (Score:3, Interesting)
Where else will I be able to do the following all in one place:
Find cool products
Talk with knowledgeable sales reps
Be educated by a leader in the field
Network with other professionals
All of that for one low price!
If you don't like flea markets don't go, but don't try to kill the fun for the rest of us.
Successful Tradeshow in 46 Easy Steps (Score:4, Funny)
2. nice. lucked out and got a cute girly girl in the booth next to me.. shes smart, too!
3. common ground: mutual boredom! start making fun of passersby
4. slight flirting, sweeping glances at each other
5. show's not that bad with good company, eh?
6. k, see you tommorrow for day 2, baby! ("baby" not said aloud)
7. back to hotel room, change out of zoot suit
8. room service food sucks, hit the hotel bar
9. look up from chicken tenders: whoa, hottie adjacent booth girl!
10. me: "come here often?" her: "tee hee hee!" yes! kitch rules!
11. beer me, slim, and one for the lady!
12. goto 11 while 1 == 1, break if currenttime > closingtime
13. stumble back to room with boothette
14. fall on bed
15. roll over close
16. tickle
17. peck
18. --silence--
19. hmmm.
20. slobber, clawing, heavy petting...
21. her: "wait. i don't know...", voice trails off
22. --silence--
23. "ah, fuck it"
24. cue porno music
25. GOD I LOVE BEING ON THE ROAD!!!!!
26. fade to black
27. time passes...
28. daylight through the blinds, clothes strewn about, girl not there
29. dammit gotta be on the floor in 10 minutes
30. blurry hygenic routine, head hurts
31. get to booth
32. booth girl not there, hope she's ok
33. idiots, all of them! yes, i've been drinking gasoline, *mother*
34. booth girl shows up, looks like how my head feels
35. both look towards floor
36. avoidance... hello idiot, i mean sir, can i show you what we have to offer?
37. crowd thins, running out of options!
38. initiate post-coital awkward conversation routine... engage!
39. time slows
40. please be 5 o'clock, please be 5 o'clock
41. ding ding!
42. run
43. while running, notice message board above enterence "see you tomorrow!"
44. GODDAMMIT ITS A 3 DAY SHOW
45. figure out if i can afford rent if i quit RIGHT NOW
the end.
oh...
46. Profit!!
What I like to do (Score:1)
thanks doc! (Score:2)
not to mention being on a gameshow!
he was on my team at the 2001 Linuxworld Golden Penguin Bowl. if i remember correctly, he wasn't wearing any shoes for some reason...
anyway, from the little bit of work we did together on the show, i found that he was very knowledgable and laid back; just an all around good guy. if it wasn't for him, i doubt we would have ta
LinuxWorld Expo (Score:2)
Yet all the way in the back corner, was the Free Software Foundation. Without their work, Linux would probably be a shadow of itself today.
They should be front and center, IMHO.
"corperations" (Score:1)
Hey Doc! (Score:1, Insightful)
You clearly stated the traditional goals of the trade show, but your proposed goals are not nearly as clear.
Otherwise, a thought-provoking piece and a topic you should continue to examine. Trade shows suck; let's make them better.
He left out (Score:2)
One thing that he forgot, is that in most shows, charge for admission, but you can always get a free pass. At the 1992 Windows-
Conflating session and exhibit-only attendees (Score:3, Insightful)
One thing the original article missed is the big difference between people who pay the $300-$1200 to attend the sessions and seminars, and those who get the free (theoretically you have to pay ~$50, but free passes are very readily available).
Those two groups have very different experiences. Exhibit-only folks don't hear any sessions other than sponsored sessions. Full attendees get to do sessions, and often free food and decent swag, like conference bags. Best show ever for that kind of thing is Apple's WWDC. For example, free sit-down dinners, all the Krusty Kreme you can eat in the morning, fresh Jamba Juice throughout the day, an honestly good bag, and something Impressive. Last year, everyone got a free iSight, for example.
Lots of people I've hears complaining about how lame a show is are exhibit-only, and are missing the bulk of it. Also, folks in the booths are often told to prioritize their attention depending on the badge type. Attendees and press get the most attention - attendees since they've already shown they're willing to spend some money, and press because they're press. Speaker badges are pretty effective as well. Exhibitor badges make get a close look to see if it's from a competitor. Exhibit-only are on the bottom of the totem pole - they'll get talked to, but with less attention than any of the above.
The other thing that may not be apparent is the cost of the booths for exhibitors. A small booth rental, plus the cost of shipping of equipment, and transport for booth workers can easily be $100,000 for a significant show. I'm sure companies like Sony spent well in excess of $10M for a big show like NAB.
My personal favorite show is DV Expo, just because it's a fun group of folks, and at a human scale. NAB is where I do business development for the next year. WWDC wins for sheer geek envy.
sorry top buirst some bubbles BUT.... (Score:2)
Nike no longer does tradshows, after years of doing multi-million dollar spending on them.
Why?
Because they know everybody they need to ever know.
How do I know this?
Its the business I'm in... tradeshows and corporae theater.