MelbourneIT Lapse Permitted Panix Hijack 200
McSpew writes "Netcraft reports MelbourneIT's CTO, Bruce Tonkin, has admitted the Panix domain hijacking occurred because of a loophole in MIT's domain transfer process. He doesn't go into detail about what that loophole was, or how it was closed. As a Panix user, I'd like more detail, and I'd like to know what can be done to stop this sort of nonsense happening to other domains."
Overworked (Score:5, Insightful)
You'll never stop this sort of stuff, there is always someone smarter and more determined to find loopholes than the overworked, caffeine addicted guy paid to write the code.
Re:Overworked (Score:4, Funny)
You're joking right ? If my experiance in the IT sector is anything to go by the guy who wrote the code while most probably overworked and caffeine addicted, is almost certainly NOT paid to write this code.
More than likely he's paid to do something else and has had to put this together in an afternoon between other projects.
Re:Overworked (Score:2)
I'd say right after fixing the CEO's home PC because his son installed the latest ActiveX game on it, and right before the 3 hour Monday meeting that 0h-so-raises productivity.
Symantecs (Score:2)
Speaking of which...
Symantec [symantec.com]: Software company best known for the Norton family of products.
Semantics [m-w.com]: The study of meanings in a language.
Re:Overworked (Score:5, Interesting)
My father registered a domain name with them under the company name " Brothers Inc." But on the form mispelled Brothers as Borthers. On top of that, no such company ever existed.
When it came time to transfer the domain name to me, Melbourne IT wouldnt have a bar of it. They wanted proof of my association with this "fictional" company before i could take contral of the domain. When i pointed out that no such company existed, they argued and insisted that i produce a permission of transfer on the company letterhead of "******* Borthers" before they would allow me to move the domain.... even though they acknowledged that no such company exists.
So what did i do? I created a fake letterhead, signed it and faxed it. They then gave me full control of the domain the same day!
Re:Overworked (Score:5, Insightful)
Word to the wise: NEVER put a company name in when registering for a domain unless you are intentionally registering a domain on behalf of an existing company. It will only bite you in the ass later.
Been there, done that. Fortunately, in my case, I had just created the domain and was obsessively checking the registrar's whois. Thus, I caught the problem before they had a chance to upload the data to NetSol's main whois. Since I was able to fax the phony letterhead so quickly, we were able to resolve the problem before NetSol saw the bogus data, so at least I didn't get have to pay for a domain transfer when I realized that I had incorrectly filled out the registrar's forms (which never said anything about this policy).
That said, the policy is totally broken and should be fixed. You should have the choice of registering it to a company OR an individual. The current system allows you to register it to BOTH, and changing EITHER requires paying for a transfer. Talk about a system designed to screw people over and hit them up for extra fees....
Re:Overworked (Score:2)
Factually incorrect. The owner of the domain is the registrant. It's whatever you tell them when you registrer it.
It's been that way since 1986.
Re:Overworked (Score:2)
If you aren't careful, person doing the registering (and who goes in as the admin contact) at a company can end up as teh registrant.
It seems that it can become impossible to even renew the domain without the authority of that individual - and if they've left the company...
Re:Overworked (Score:2)
Huh? I have a bunch of domains that other people use but they're in my name. Community service (not court ordered!) stuff. Every now and then they come up for reneweal so I tell them to go renew them and thay take it in turns going to netsols website and paying for it with a credit card.
Which registrar only lets the registrant renew it? I'd like to avoid that one.
Re:Overworked (Score:2)
I dont recall saying "I don't understand why they do this". The fact that I thought to forge a letterhead in the first place, at the very least suggests that at some point I had figured your "plausable (sic) denial" theory out for myself.
Of course your insult-infused argument is a moot point to begin with, as my tale has naught to do with whether Melbourne IT feel justified in their actions or whether they have valid reasoning behind their policies. My message was merely highlighting
Re:Overworked (Score:2, Informative)
Re:Overworked (Score:2)
Translation of corporate speak (Score:5, Insightful)
Translation: We won't commit to doing a damn thing, and frankly we're only interested in the people who pay us to fuck up. Nonethless, we're attempting to put it nicely, so be grateful.
Translation of Translation of corporate speak (Score:4, Funny)
Translation: We are committed to solutions which enhance your whole internet experience and lifestyle. Please see our website if you have any questions concerning customer service.
404 - Page not found
Re:Translation of Translation of corporate speak (Score:2)
The is simple (Score:5, Funny)
Someone screwed up.
The loophole that led to this error has been closed.
And they fired the guy.
Re:The is simple (Score:2)
Re:The is simple (Score:4, Funny)
The CEO is not to be disturbed when he's cooking up Vegemite on the barbie.
Not very surprised (Score:5, Interesting)
They also have all the integrity to be expected of the major ".cx" registrar.
Re:Not very surprised (Score:2)
Re:Not very surprised (Score:2)
Why was IANA at the university of southern california? Same reason. That's where it started.
Re:Not very surprised (Score:3, Funny)
I expect that within the year they'll change their name to GoatseIT.
Re:Not very surprised (Score:2)
At least they got something right.
Re:Not very surprised (Score:3, Insightful)
He passed the rights to Melbourne IT, again for free, knowing they were worth a fortune. Melbourne IT went to be become a $100 million company.
Misinformed (Score:4, Informative)
Re:Not very surprised (Score:2)
Melbourne IT have a history of fucking with this. (Score:5, Informative)
The problem is, the web form did nothing at all with the IP addresses you put in. It completely ignored them. You had to call up Melbourne IT and speak to somebody to get the mess sorted out. That one caused me a day of pain.
Other times, the staff members have stated facts that clearly went against all of their procedures on the web page for redelegation and/or key retreival. "Sorry, no, even though thats what the web page says, it REALLY means the opposite"
The weekend rule (Score:5, Insightful)
She'll be right mate - no one at MelbourneIT would lose their job even if they transferred google by mistake on a weekend and did nothing about it until 9am Monday.
Re:The weekend rule (Score:5, Insightful)
Melbourne IT were working within the policy of ICANN, whereby it is now acceptable for a domain to be transferred without the explicit approval of the original owner. This policy was recently changed - it originally only allowed domains to be transferred in ownership with an explicit APPROVAL from the original company. The policy is now such that if the original company does not respond to the request within 5 days, the company asking for transfer will by default have rights to the domain. Everyone who owns a domain effectively must monitor their whois e-mail address at least every 5 days in order to ensure they keep their domain.
This was NOT a case of Australian government being lazy. This idea of a "weekend rule" is stupid, and certainly did not apply here. This is illustrated by the fact that the company's CEO was involved ON THE WEEKEND.
Melbourne IT are very much a corporate entity now. They have share holders, and have a large emphasis internally on sales (much to the dismay of the employee I know). This so called "weekend rule" could be applied to many many other corporates as well (the one I work for being one of them!), since normal "BUSINESS hours" are Monday to Friday 9 til 5 (or whatever your variation is). You will notice that Melbourne IT's hours of operations [melbourneit.com.au] are rather extensive for an Australian "government" organisation. The notion that this situation was bred from some type of government "weekend rule" is ridiculous.
If google was transferred erroneously on a weekend, you can be sure that it would be dealt with very quickly by whoever needs to deal with it, while of course working in the realms of the policies that govern their processes. The policy is at fault here, not the company governed by them.
Re:The weekend rule (Score:2)
I can no longer beleive that, and I think this incident demonstrates that the 24/7 claim is false advertising.
Remember that MelbourneIT is the group that wouldn't even answer emails from ICANN to the ".com.au" whois address for a couple of weeks in 2000 - perhaps that's one of the reasons they no longer have it.
Re:The weekend rule (Score:2)
I'm quite certain someone got through... I just don't believe we are getting all of the details.
Re:The weekend rule (Score:2)
Re:The weekend rule (Score:2, Insightful)
From the article: "I finally located their CEO's cellphone in an investor-relations web page."
That would be why the CEO was involved, so his involvement illustrates nothing about the company's laziness or otherwise
Melbourne IT were working within the policy of ICANN, whereby it is now acceptable for a domain to be transferred without the explicit approval of the original owner.
Again, from the article: "No notificati
CEO had his attorney call Panix (Score:3, Informative)
From the article: "I finally located their CEO's cellphone in an investor-relations web page."
That would be why the CEO was involved, so his involvement illustrates nothing about the company's laziness or otherwise
As a Panix subscriber (and submitter of this topic), I have seen informal update posts made to internal (Panix-only) newsgroups by Panix staff during and since the crisis.
Not only did Panix get MelbourneIT's CEO's cellphone number from a web page, but when they contacted him, he was most unhel
past history says otherwise (Score:2)
So when you say ....
Re:The weekend rule (Score:2)
That's just dumb. I could see having such a policy if domains were free, but they aren't.
You should be notified by post and have a little longer than that to respond. You could be optionally
Re:The weekend rule (Score:2)
Re:The weekend rule (Score:2)
Re:The weekend rule (Score:5, Funny)
Those Aussie terrorist suspects are a lot more polite than the Muslim and American ones. If all terrorist suspects would call in bomb plots, the authorities' jobs would be a lot easier.
"Yes officer, if you cut the red wire directly after the green one, you should have the bomb defused and be home by tea time."
Re:The weekend rule (Score:3, Informative)
The guy appeared to have got mixed up with some very scary people in terrorist groups and tried several times to get help in return for telling everything he knew after he was asked to identify sites in Australia to place bombs. Eventaully he got through to someone and gave them information, but it wasn't taken seriously. A couple of years later some results had to be shown, so someone went back through the files and pu
terror (Score:2)
Comment removed (Score:4, Interesting)
Lock your domain (Score:4, Informative)
"Loophole" - Corporate killspeak for fuckup (Score:3, Informative)
Re:"Loophole" - Corporate killspeak for fuckup (Score:3, Insightful)
In A Word... (Score:2, Funny)
In a word - Fosters.
Re:In A Word... (Score:2)
Carlton and United Breweries (55%): Victorian Bitter, Fosters Lite Ice, Carlton Cold, Crown Lager, Mildara wine.
Lion Nathan (42%): Tooheys, Castlemaine XXXX, Swan, S.A.B.
Re:In A Word... (Off Topic) (Score:2)
Fosters starts to taste exponentialy better after the seventh jug. That said ugly women start to look better after the fourth so read into that what you will.
It doesn't look like their fault to me (Score:4, Insightful)
Re:It doesn't look like their fault to me (Score:3, Interesting)
Re:It doesn't look like their fault to me (Score:3, Interesting)
But if the domain is locked, then that is not supposed to be possible. To transfer a domain from registrar X to registrar Y, registrar Y basically has to ask registrar X to do it. For a domain that has been locked, X is supposed to say "no" and refuse the transfer.
So, what has been described so far is very puzzling. I can't see how it could be MelbourneIT's fault...but they are accepting blame, so so
Re:It doesn't look like their fault to me (Score:3, Insightful)
Re:It doesn't look like their fault to me (Score:2)
The first link in the Netcraft story linked to by the Slashdot article says that. For your convenience, here it is [netcraft.com].
Re:It doesn't look like their fault to me (Score:2)
Re:It doesn't look like their fault to me (Score:2)
This could happen again ... (Score:2, Interesting)
If I'm reading the linked description of the transfer process right, in part 2 (allegedly where it fell over) the "gaining registrar is not permitted by the policy to initiate a transfer without approval from the registrant".
Not permitted BY THE POLICY? That's an awful lot of trust to put into each
Re:This could happen again ... (Score:2)
Because then Verisign would be liable when this sort of thing happened, and they don't want to be.
Re:This could happen again ... (Score:2)
What Happened (Score:5, Informative)
ICANN recently changed the rules for domain name transfers so that rather than requiring confirmation for domain name transfers, they are transferred automatically if the owner does not object within a set period of time (a few weeks IIRC). This is meant to "streamline the domain transfer process". In this regard, I believe that ICANN is partially to blame for this hijacking. These policy changes need to be reviewed. You can, of course, lock your domain against this occurring, but it is a simple error to neglect to do this.
Melbourne IT is also more or less to blame for this hijacking (depending on who you believe). It has been confirmed that one of their resellers allowed someone to create an account with a stolen credit card number, and initiate the domain transfer process. Panix claims that Melbourne IT failed to send the notification of transfer to them or their registrar. They also state that they had asked that their domain be locked against transfers, but this did not occur. If this is the case, then this is a serious issue with Melbourne IT.
Mebourne IT has also been accused of being unavailable for contact over the weekend, despite promising 24/7 service. The only way that Panix managed to contact them was via the CEO's mobile number.
If these accusations are true, then this shows serious problems within Melbourne IT.
Re:What Happened (Score:4, Insightful)
The real question here is whether Panix's registrar failed to lock the domain for transfers, or whether Melbourne IT somehow transferred it anyway after it was locked.
If it was not locked, then a lot of the blame can be shifted off Melbourne IT's shoulders. If it was locked, then there are some real issues with the domain transfer process.
Re:What Happened (Score:2, Insightful)
Blame Dotster? (Score:2)
Re:What Happened (Score:2, Insightful)
Re:What Happened (Score:2)
I dare you to create a meaningful sentance with the words "IANA" and "lobbyist" in it.
To prevent this from happening to your domains (Score:5, Informative)
How do you prevent this? Well, when reading the various articles about this, (I know, I'm new here), I ran across the phrase 'locking your domain'. I had never heard of this before, but I checked with my registrar, and sure enough they now have settings for 'normal' and 'high' transfer security. Basically they will not allow any domains that have 'high transfer security' set on to be transferred. Period. Whether they can get in contact with me or not. If I want the domain transferred, I have to log in and reset transfer security to normal, and then a transfer can go ahead. Otherwise it stays with me until it expires. Unfortunately the default setting was normal, but once I knew about it, it only took 30 seconds to set my domains to 'high'.
In theory anyway; panix.com says that their domain was set to 'locked' with dotster, so your mileage may vary. Maybe tucows or someone can randomly test transfer attempts of 'locked' domains and certify registrars that appropriately deny the transfers?
So, check your domains now, set them to locked, or high security, or whatever your registrar calls it. If they don't have such a setting, hey, it ought to be easy to transfer your domain to one that does!
Re:To prevent this from happening to your domains (Score:3, Informative)
ICANN is soliciting comments on the revised transfer policy: RFC [icann.org]. Let them know what you think.
Clearly, MIT has it's priorities. (Score:5, Funny)
Clearly, MIT has it's priorities.
Re:Clearly, MIT has it's priorities. (Score:5, Funny)
I expect that is the loophole they have fixed. The CEO's contact info is probably completely gone, now.
Re:Clearly, MIT has it's priorities. (Score:2)
Re:Clearly, MIT has it's priorities. (Score:2)
> administrator getting woken up at 3am because
> some idiot forgot to update his admin email
> address and wants you to do it for him?
So you charge him $100 for emergency service as provided for in his contract.
I would have thought that a company like Panix would have a special $1000/year contract with a reliable registrar providing for things like 24hr support, telephone confirmation of changes, etc.
The good, the bad and the ugly (Score:2)
The good, the CEO admitted it so something will likely happen to prevent it in the future.
The bad, panix.com users were compromized and without service
The ugly hopefully (as far as we know) does not happen. Such hijackings can lead to compromized passwords and accesses to other systems.
Be careful out there...
Re:The good, the bad and the ugly (Score:2)
Re:The good, the bad and the ugly (Score:2)
Haven't you ever worked for a government run company? There are procedures for this sort of thing! The change will be the CEO getting a new cell phone, one that takes pictures of his stock portfolio to send to investors and has a different number to prevent this kind of upset of his chain of command.
Yes I have worked for a government run company and the senior management usually has self denial, run for the hills and procedures are for "other" people unless if is convenient.
This is why it was surprisi
Re:The good, the bad and the ugly (Score:2)
Last I checked, Bruce is the CTO not the CEO.
Good point. Guess the CEO headed for the hills on this one.
Using Lock makes this a bad comprimise! (Score:3, Insightful)
Now, I agree that there is certainly a worry that losing registrars could make sending a domain name very difficult if they initiated a transfer. However, a system which provides registrar-lock which many registrars initiate by default and require user action to remove is just as abuseable. So long as the registrar may put on registrar-lock by default they may incorporate any difficulty they want into the process of removing registrar lock. In fact this is even worse than just requiring the losing registrar to initiate a transfer. After all many domain holders like myself until today have no idea that registrar lock even exists and may attempt to do the transfer before we know we have to undo the registrar lock, adding additional difficulty on top of any difficulty for removing registrar-lock.
As it is we get the worst of both worlds. Since registrar-lock is not always turned on many domain names are left vulnerable but those registrars who want to make it difficult to leave have just as much incentive to turn on registrar-lock by default and make it hard to turn off as they would to initiate a transfer. At this point it would be strictly better to go to a loser-initiated system.
I think a good fix would be to require that registrar-lock be off by default. Those domains that wanted it could turn it on easily, after all the registrar has every incentive to make this as easy to do as possible. This is also a good match for the threat/benefit model. Big name domains are must liable to be attacked, but they have departments that can deal with a difficult transfer process, while private users can leave registrar-lock off knowing that they are unlikely to be targeted and being more likely to change registrars anyway.
Re:Using Lock makes this a bad comprimise! (Score:2)
P
Possible Overlooked Security Risk. (Score:2)
Basicially, since they owned the domain, they also owned all the servers on it, including the E-mail server. It wouldn't be too hard for them to write a dummy E-mail server that captures every login attempt to it as well as the password sent. From that they got your E-mail address (SPAM!) and your password for it (SPY!).
From what this dotster.com business prac
Default Policy (Score:2)
ICANN are seeking comments... (Score:2)
... [here [icann.org]] on the transfer process.
I have sent them my comment as follows:
Re:ICANN are seeking comments... (Score:2)
Anyone involved with the PANIX outage or otherwise stolen domains should really write their comments there. Please help bring ICANN back to their senses. Without public comments, they may even think that everything's fine with their screwed domain transfer policy.
Re:ICANN are seeking comments... (Score:2)
ICANN was created to create new tlds, they really were. Big business didn't want this and spent literally hundreds of millions of dollars to prevent it.
Hows that
5 day period is for Registrars, not domain owners (Score:2)
Failure by the Registrar of Record to respond within five (5) calendar days to a notification from the Registry regarding a transfer request will result in a default "approval" of the transfer.
In the event that a Transfer Contact listed in the Whois has not confirmed their request to transfer with the Registrar of Record and the Registrar of Record has not explicitly denied the transfer request, the default action will be that the Registrar of Record must allow the transfer to proceed.
Its
Re:5 day period is for Registrars, not domain owne (Score:3, Informative)
www.icann.org/transfers/policy-12jul04.htm [icann.org]
Instances when the requested change of Registrar may not be denied include, but are not limited to:
* Nonpayment for a pending or future registration period
* No response from the Registered Name Holder or Administrative Contact.
* Domain name in Registrar Lock Status, unless the Regis
The registration didn't lapse (Score:2, Informative)
Registrar: DOTSTER
Domain Name: PANIX.COM
Created on: 22-APR-91
Expires on: 23-APR-06
Last Updated on: 16-JAN-05
It could only lapse in April - and it sure as hell didn't lapse in April of 2004 and stay working for this long!
Re:The registration didn't lapse (Score:2)
At least they got something good out of it.
Re:But.. (Score:2, Insightful)
I have no idea how you came to the conclusion that this is Panix fault, or the domain expired. Even with this incredible lack of evidence, you proceed to go out on a rant against Panix.
Check your facts before posting.
Re:Alternatives in AU (Score:2, Informative)
Re:Alternatives in AU (Score:2)
Re:Alternatives in AU (Score:2)
Re:oldest ISP in NY ? (Score:4, Insightful)
"Aside from the obvious chicken-and-egg problem of claiming to have been an ISP before the "I" was even invented - 1989 may pre-date the web but it's a long way short of pre-dating the Internet."
"Advent" is commonly used to describe when something catches on and takes hold. "before the advent of the Internet" has a subtle yet distinctly different meaning than "before the Internet was invented" and that's why I think they chose to write it the way they did.
You're 100% correct, of course, that had they tried to claim that they were around before the Internet was invented, then it would be laughable.
Re:oldest ISP in NY ? (Score:2)
Re:oldest ISP in NY ? (Score:3, Interesting)
Bollocks. Advent means, and always has meant, the very beginning. Check any dictionary. 'Advent', for Christians, is the month before Christ was born - not the month when Christianity 'caught on'. You can't just just go around redefining words
Re:oldest ISP in NY ? (Score:2)
Re:oldest ISP in NY ? (Score:2)
Well, that's tough for you youngsters, but it doesn't make any difference to the Internet. I was using the Internet in '86. Plenty of people here were using it before that.
The Advent of the Railways didn't happen in 1990, you know, just because that was when you first became old enough to buy a train ticket.
Re:oldest ISP in NY ? (Score:2)
"Bollocks. Advent means, and always has meant, the very beginning. Check any dictionary. 'Advent', for Christians, is the month before Christ was born - not the month when Christianity 'caught on'. You can't just just go around redefining words because you've made an arse of yourself in public."
Thanks for your insights into the colloquial differences between British English and American English, and the anecdote about the religiious meaning of the word (which applies here in the US, as well). Here in t
Re:oldest ISP in NY ? (Score:3, Insightful)
Re:oldest ISP in NY ? (Score:3, Interesting)
Disclaimer: I am a Panix user, and I have always been very satisfied of their service.
A Panix old-timer once explained that the first connection between Panix and the outside world was a UUCP link. So they did predate the Internet in a way, since that connection was not TCP/IP.
This being said, they probably meant
Re:oldest ISP in NY ? (Score:2)
But, if you were a bit of a tinkerer, you got a shell account, a couple megs of storage, and access to both a
Re:Meh (Score:2)
Re:More than one Bruce Tonkin? (Score:2)