Google's Ten Golden Rules 424
selvan writes "Newsweek is running an article entitled Google's Ten Golden Rules. The article, by Eric Schmidt and Hal Varian, going into the philosophy behind the company." From the article: "Don't be evil. Much has been written about Google's slogan, but we really try to live by it, particularly in the ranks of management. As in every organization, people are passionate about their views. But nobody throws chairs at Google, unlike management practices used at some other well-known technology companies. We foster to create an atmosphere of tolerance and respect, not a company full of yes men."
Newsweek and Slashdot: redefining fluff. (Score:4, Insightful)
From TFA
Wow...an article written by Google about how great Google is...the very definition of conflict-of-interest.
While I'm aware that Slashdot is contractually obligated to post any and all stories about Google that possess even the most infinitesimal amount of positive spin, this seems extreme even here.
Oh, and Newsweek, shame on you.
"Pack Them In" (Score:5, Insightful)
Also, I take issue with the "Pack them in" criterium. What I like most about my job right now is the space I get. Email, instant-message, radio, etc, make "packing them in" a reality for any company with these technologies. I'd like to be able to fart at my desk or turn on a stereo and not have anybody make a fuss about it.
I think they're trying to justify sticking their employees two-per-cubicle for lack of floor space.
Re:"Pack Them In" (Score:5, Interesting)
I'm going to play Devil's Advocate for a second here.
I'll bet that most of us posting to this thread are doing so from single cubicles or (if we're lucky) offices. How many of us would do so from a shared cubicle?
If your cubemate is the kind of guy who'll accept you reading and posting to Slashdot, you're obviously getting along very well -- well enough to be very productive together.
If you're worried he'll rat you out to management for spending half the day on Slashdot -- or if he's the kind of guy who'll spend half his day downloading goat pr0n -- then sharing cubicles is a net win for you, him, and the company, because you've both got nothing else to do in each other's presence but work. (Or learn how to get along with each other and become as co-productive as the cubemates in the paragraph above this one.)
Some of the most productive days I've had have been days when teh Intarweb was down. There was nothing to do but work. And when the work was done, there was nothing to do but stuff I'd originally planned to do tomorrow. When tomorrow's work was done, there was nothing to do but think up new things to make my work life easier.
Combine the self-reinforcing mechanism of always having a peer looking over your shoulder, with Google's policy that 20% of everyone's time is supposed to be spent fiddling around on your own pet projects, and some very interesting things might happen.
Re:"Pack Them In" (Score:5, Insightful)
It's nine o'clock here in Seattle right now. After my coffee sets in and my brain wakes up, I will do the job of three men, if required. While doing this, I will crank up my stereo, sing along if I want to, take a cigarette break whenever I feel like it, and have a dignified sense of independence and self-empowerment. And my job will get done very well.
Re:"Pack Them In" (Score:3, Insightful)
It's nine o'clock here in Seattle right now. After my coffee sets in and my brain wakes up, I will
Go on to slashdot and post about how great your work ethic is.
I'd tell you to go back to work, but I'll follow my own advice instead, good day.
Re:"Pack Them In" (Score:3, Funny)
Groucho, Harpo and Chico?
Re:"Pack Them In" (Score:3, Interesting)
Fair enough, and so can I. My question is, how much of this is habituation with what is actually a second-rate work process?
I mean, what if "only works well alone and in silence" is an evolutionary dead-end? What if, in the long run, people who become habituated to working in physical proximity to each other, and companies that become adept at building teams that enhance each team member's cognition under those conditions, will be more productive and
Re:"Pack Them In" (Score:4, Insightful)
I'd imagine there's a very low incidence "being interrupted by stupid questions" and a very high incidence "of greatness feeding greatness in a positive feedback loop".
Where most companies end up hiring a bunch of mediocre programmers and giving each of them enough personal space to make it as far as they can on their own, Google seems to be incredibly strict about hiring only the best, and making sure that they'll be a good fit for their team before signing them on.
Re:"Pack Them In" (Score:3, Informative)
Re:Newsweek and Slashdot: redefining fluff. (Score:5, Insightful)
It gives some idea of how the management thinks of the company, and what they try to work on. Sure, it's a fluff piece, the equivilent of the society column for businesses, but it's a moderately useful fluff peice. And it can help some people, espcially if you want to understand how Google thinks about itself.
Another fun fact (Score:2)
get over yourself plz (Score:3, Insightful)
Re:Newsweek and Slashdot: redefining fluff. (Score:2, Insightful)
Your grasp on marketing is outstanding.
Re:Newsweek and Slashdot: redefining fluff. (Score:3, Insightful)
In this case all my annoyance is at Newsweek. the state of mainstream journalism in this country is pretty bad, and they don't need to be turing over their pages to corperate PR folks. How about taking the CEOs talking points and then going into the workplace and see them actually being implemented? Ask the average employee about the quality of the food in the cafeteria. Do
Re:Newsweek and Slashdot: redefining fluff. (Score:3, Insightful)
If this had been in Harvard Business Review, no one would have batted an eye.
Re:Newsweek and Slashdot: redefining fluff. (Score:5, Insightful)
Welcome to 5 years ago... (Score:5, Funny)
Re:Welcome to 5 years ago... (Score:3, Interesting)
Sure, it would be one thing if he was blatantly broadcasting private information (which a new employee probably shouldn't have access to anyway), but as far as I read, he was just kind of enthusiastically gushing about the behind the scenes operation of the great new job he had. Now it's entirely possible that w
Re:Welcome to 5 years ago... (Score:2, Funny)
Re:Welcome to 5 years ago... (Score:2)
> I read about how they fired a new employee that was blogging
> about his "behind the scenes" Google experiences shortly
> after being hired.
My personal understanding is that he blogged confidential information.
Google has nothing against bloggers. They even have links to Googlers' blogs on the Google Blog [blogspot.com].
Re:Welcome to 5 years ago... (Score:3, Informative)
Though it was still kinda harsh/pathetic that he got fired, seemingly just because a bunch of google employees were pissed off by the "new kid" and what he was writing. Maybe vindictiveness is not evil in googleworld.
Which company? (Score:4, Funny)
I wonder which company they're talking about?
Throwing chairs...rings a bell.
Mi...cro...?
Nope lost it.
Re:Which company? (Score:3, Funny)
Let's face it: programmers want to program, they don't want to do their laundry.
Being in a CS class in college, this really hits home.
Re:Which company? (Score:5, Interesting)
They need to do _something_ with those billions of dollars
-fren
Re:Which company? (Score:2, Funny)
See http://laundry.google.com/ [google.com]
Coral Cache! (Score:4, Funny)
Re:Coral Cache! (Score:3, Funny)
Coral Cache link: http://www.msnbc.msn.com.nyud.net:8090/id/1029617
Please mod parent +5 informative.
I think BillG is running MSN off his cable modem connection & it's
sure to get slashdotted.
Self-fulfilling prophecy! (Score:3, Funny)
I 3 self-fulfilling prophecies!
What? (Score:3, Insightful)
Re:What? (Score:5, Insightful)
Re:What? (Score:3, Insightful)
Daniel
Re:What? (Score:3, Informative)
Re:What? (Score:2)
Since it is virtually impossible to live in a modern society (like, use a computer) w/o owning *something* that wasn't made or sourced from China these days, your argument is a red herring.
Would China be changing (China now is different than China in 1972) without it being in
Re:What? (Score:2)
Just because they don't agree with a country's laws, doesn't mean that they can break those laws!
Re:What? (Score:3, Informative)
I'll accept that--while I personally may find the entire concept of communism (or at least the way it's actually been implemented thus far) to be "evil," I understand that others may disagree. After all, "from each according to his ability, to each according to his needs" does indeed sound like a wonderful way to live, if impractical.
However, wh
Re:What? (Score:2, Insightful)
Until people stop parroting Google's corporate motto like brainless sheep, yes. Until then, it's embarrasing watching a bunch of you with your pants around your ankles and your cheeks spread right in front of Google.
Re:What? (Score:3, Informative)
i don't think anyone said that. the point is, for a public company, the goal is to maximize profits, period. if the company's actions happen to match some philosophy, well that's nice, but it's only a side affect. if you have any doubt, read this [businessweek.com] as reported by slashdot some months or so ago.
Re:What? (Score:5, Insightful)
The "shareholder's interest" argument really means that you can't use the company's money to put a new deck on your house. It is not sinister.
Re:What? (Score:3, Funny)
Unless, perhaps, you're a left-handed stock-holder.
Re:What? (Score:3, Insightful)
hint: explore who the major holders are........
Re:What? (Score:2)
This is incorrect. Their defining philosophy now, as before, is to keep their owners happy. Some owners will, as you imply, be happy only with companies that aggressively pursue profits. Others, including, presumably, most of Google's current owners, have other happiness-criteria.
It can be conjectured that in due time, Google ownership will have changed around enough tha
Re:What? (Score:4, Informative)
% of Shares Held by All Insider and 5% Owners: 35%
% of Shares Held by Institutional & Mutual Fund Owners: 38%
Number of Institutions Holding Shares: 341
insiders, 5%'s and institutions- none of those categories have any interest but in keeping the status quo..
unlease there is actual belief of serious mis-management, institutional & mutual fund holders want stability, not strife.
and they have 73% of the company....
what I find more interesting, is how unbalanced the major insiders are as to ownership.
http://biz.yahoo.com/t/81/5092.html [yahoo.com] senior VP with control of 117,075 shares
http://biz.yahoo.com/t/67/3807.html [yahoo.com] president with control of 198,604 shares
http://biz.yahoo.com/t/80/5092.html [yahoo.com] president with control of 231,124 shares
http://biz.yahoo.com/t/20/976.html [yahoo.com] officer with control of 286,566 shares
http://biz.yahoo.com/t/66/5444.html [yahoo.com] V-presdnt with control of 315,032 shares
total 1,148,401 directly held by the top 5 guys in the company.
but look who has the most.....
No, you're wrong (Score:5, Informative)
That's wrong, or at least, the premise is incorrect. A publicly traded corporation is only required to abide by what their SEC paperwork says. For most companies, that does mean maximizing profits. But that's not an absolute rule.
In Google's SEC filings, and in most of its public statements, it says they won't be evil. Any investor in the company is assumed to have read those filings and public comments. Caveat emptor.
An accountant will tell you that "profit" is a somewhat artificial result. A complex set of corporate books allows you to attribute money to expenses, investment in future growth, savings for future tax liability, or whatever. Some companies choose to pay dividends, others choose to buy back their own stock. They have a range of options, as long as they cover themselves in their SEC filings.
They do have to play by the rules, but maximizing profit isn't necessarily one of them, and it doesn't have to mean maximizing quarterly profit.
Re:What? (Score:2)
History Repeats (Score:5, Funny)
Re:History Repeats (Score:5, Funny)
Re:History Repeats (Score:2)
Re:History Repeats (Score:3, Insightful)
Bullshit. I have no faith (i.e. I don't believe in a god) but you don't see me running around having sex with boys, convincing people to give me their life savings, having extra-marital affairs (ok, I'm not married so that doesn't count), murdering my family and so on. I highly doubt you'd find many people who don't have faith who don't fol
Rule number 11 (Score:5, Insightful)
Re:Rule number 11 (Score:5, Insightful)
Re:Rule number 11 (Score:2)
Re:Rule number 11 (Score:3, Interesting)
Remember, capitalism is the economic system that's based on greed. It is the opposite of socialism, which is based on responsability and generosity. Guess which one worked out best?
Capitalism is also pretty resistant to other negative human traits, like laziness. A lazy entity in a capitalist environment will soon be left out in the cold...
Don't kid yourselves, rules 1-10 AREN'T what brought google it's huge piles of cash. And now that they're publicly trade
Eat your own dog food. (Score:2, Funny)
Not only do they, as they said in this article, eat they own dog food, but they make us do it.
Beta 1, Google Inc, Beta 2, The World!!
Re:Eat your own dog food. (Score:2)
Nonsense. You don't have to subscribe to GMail, it's your own decision to eat their dogfood. If you don't like GMail, then don't subscribe.
Do no evil... (Score:4, Informative)
Re:Do no evil... (Score:3, Informative)
elegance (Score:3)
Interesting article - I believe the management really are smoking their own stuff, from what I've experienced from dealing with googles people.
I just hope they don't get too spread thin and have trouble with upkeeping excellence with their various product.
what is their slogan, anyway?
You mean the one... (Score:2)
Don't Be Evil?? (Score:4, Insightful)
The fact is that the vast majority of businesses aren't evil, Microsoft included. They might do some bad things, but no reasonable person could say they are overall evil. Now Enron, and Worldcom could be considered evil, but there are the rare exceptions in American society, not the rule.
I like google, but sometimes they are a little full of themselves. They are bright and smart people, maybe too smart for their own good. For all people talk about Microsoft and Apple's arrogance, Google has got a pretty big head for a company not even 10 years old.
Re:Don't Be Evil?? (Score:2)
The fact is that the vast majority of businesses aren't evil, Microsoft included. They might do some bad things, but no reasonable person could say they are overall evil. Now Enron, and Worldcom could be considered evil, but there are the rare exceptions in American society, not the rule.
Hmm... I'll disagree, but their evilness comes out when they think you're trying to suck money out of them, whether it be insisting that their service sucked and you want your money back, that the product they sold to you s
Re:Don't Be Evil?? (Score:2)
I'm not too cozy with google or dislike them either. To me they are just mediocre with lots of good hype and cash. I hope they realize that at some point creating simple IM clients or map won't sustain them. They should be a good investment for a lot of years to come tho.
Enron's motto (Score:4, Insightful)
Re:Enron's motto (Score:5, Funny)
The evil side of business (Score:3, Interesting)
Rule #11 (Score:5, Insightful)
Thou shalt not be bitchy about competitors.
knowledge workers (Score:5, Interesting)
Their principles can be summed up like this:
1. Pay them based on what they produce, not how many hours they're in the office.
2. Get out of their way whenever possible.
3. Keep them informed
4. Let teams make decisions, not some arrogant-but-stupid manager
I say that's the sort of thing that makes me want to work there.
Re:knowledge workers (Score:2)
I'm not sure I like that. Assuming each shared office has a minimal number of people squeezed in (say 2 or 3), that the office is actually big enough to comfortablly house up to 3 people, and that all in the room are working on the same project -- then yes, I suppose this could work. Yet, there are still times when individual time with no distractions will yield the most productive and effective results. How does Google address that?
Re:knowledge workers (Score:2)
Re:knowledge workers (Score:5, Insightful)
It its own way, that's a worse kind of pressure than Dilbert-style companies have, because it's ideological pressure. You can pretty much predict what a PHB wants - he wants you to do your job, make him look good, and, even though you might have to work overtime until you find a better job, it ends when you go home. If you're supposed to drink the kool-aid and live/breathe the company 'values', then the company is not just trying to take over your time, but your mind, and I for one would rather work a few extra hours at crunch time.
Re:knowledge workers (Score:5, Interesting)
Being happy is good (Score:4, Interesting)
But everyone loses sight of the fact that the end goal of all these enticements is simply to get you to stay at work. That's it.
But on the other hand, the way they get you to stay at work is by making you genuinely want to stay at work because it's enjoyable. I really don't think that's evil--if it works, you are happy; if it doesn't then you don't have incentive to stay later than your work requires, and you go home.
I work at one of the companies in your list, and I know people in both camps, and I haven't seen any negative repercussions for the people who don't spend their leisure time at work. They still get their work done, and management recognizes and respects that. Mileage may vary from group to group or company to company of course, but that's certainly the way it is all around me.
Re:knowledge workers (Score:3)
The issue of how many hours you work is up to the person working. I think the point people miss is that places like Google attract work-a-holics. The whole of the Bay Area is like that. Personaly, I'm not that type. I go home at a reasonable hour and don't normaly check my work mail off-hours. Some days are exceptions, but that's normal for what I do at any work place. I don't think providing an atmosphere for work-a-holics to be happy is evil. Google is a good place to work, e
Google / ? (Score:5, Funny)
So, Google uses a Slash like moderation system? Imagine being able to moderate a PHB (-1, Talking out of Your ASS), or a colleague (-1, Clueless Luser). And moderating the CEO (-100, Evil - Fuck Shareholder Value, This is Wrong!) to keep them to thier word.
That would be cool.
Soko
The chair story - truth or fiction? (Score:5, Funny)
If accusations are automatically true, then I accuse all Slashdot readers of being pathetic geeks with no life.
Hey, wait a minute...
"Built to Last" (Score:2)
Pack them in (Score:5, Interesting)
Someday I would like to find the person who came up with this concept and shoot them in the head. I find nothing enhances my productivity more than having to listen to other people's meaningless personal phone conversations or conference calls that have nothing to do with what I'm working on, the assorted smells and sounds the human body makes that are not pleasant, the incesant pinging and chiming of IMs and email alerts, not to mention having my personal business available to anyone who wishes to stare over my shoulder.
Oh to have an office! And if I needed a co-worker's help and/or advice and they won't return emails/phone calls, I would simply get my butt out of my chair, go to their cubicle, grab them by the lapels (or goatee if there are no lapels) and tell them we need to have a little chat. There's nothing like the personal approach! And then I could return to my office, close the door, crank the Rush, and get back to doing what I'm supposed to be doing, which is coding.
Re:Pack them in (Score:4, Interesting)
I have the same "colocation" attitude where I work that I fight endlessly.
"We're networked!" says I. "You can instantly contact another person with any of five different methods. If they are out of touch for some reason, then they probably wouldn't have been in whatever densely packed cubicle farm into which you want to stuff eneryone. The occasional brainstorm/info sharing meeting is sufficient. We don't sit and hold hands and sing as we design. Grrrrrr!" At that point I usually start frothing and someone calls the company nurse for a sedative.
I have said, in no uncertain terms, I *will* barricade myself in my office with the South facing windows and lovely view if they try to move me, and I will start tossing out dead laptops until my demands are met.
Re:Pack them in (Score:3, Insightful)
Now having said that I think there are certain things that should be considered before doing that. First: if people on the project hate each-other this will not help matters.
Second: do not cram people into small rooms with no windows. It's horrible
"Don't be evil"??? (Score:4, Insightful)
How on earth does Google want to be not evil, when every single thing they do is designed to collect as much data about people as possible (and that includes "free WLAN for everybody" - monitor surfing habits at the root has to be Google's wet dream)? I think they would have to make a VERY directed effort to avoid being evil.
Like acedamia but a real job (Score:2)
Except of course for that "cater to their every need" rule. (Insert ramen joke here)
Re:Like acedamia but a real job (Score:2, Insightful)
Bread and Circus....keep them fed and entertained and you can make them do anything!! Hoo ha haaaaaaa!
Agile Google (Score:4, Interesting)
Lots of what they are doing is in line with the Agile Work Axioms [agileaxioms.com] and agile practices. For example:
How DOES Google Keep It Up? (Score:2, Interesting)
This company is spooky in it's rate of innovation. Even, as the article points out, in it's management strategy as well.
Google, being the most popular search engine on the planet is privilege to the tiniest emerging trends, harvested by our searches. Our collective secrets. So they know quite a bit about what we want.
Rumors are that Google is considering Riya [riya.com] another spookily intelligent beta photo service that will probably put Flickr to shame while spark spin-off revolutions imposs
misleading (Score:2)
Google is like the Beatles (Score:5, Funny)
Re:Which one is John? (Score:4, Funny)
10 Rules To Break (Score:2)
Google & Kozoru story: Do be evil (Score:2)
serously. come on. This is a front pager? (Score:3, Interesting)
Seriously the media loves google and that is the only reason the stock is so inflated. If we didn't know better you'd think they weren't the one with site traffic behind aol, yahoo, and msn, by ten of millions of visitors. Its similar to apple, by all the good press and constant front page articles you'd think they'd have more then a few percentage points of the desktop market, but nope.
This at the end of the day is why all the predictions that Microsoft is going to fail "the next time around" never come true. Why that crowd is always dumbfounded that MS does so well time and time again. At some point you have to stop believing your won FUD and Fluff pieces and try to get the facts.
Google's stock is going to cr4ash like the dot.com bubble. The only question is whether or not YOU will get your money out before or after it tanks.
11, 12, 13... (Score:2, Insightful)
12. Make a reference to Stanford in the first five minutes of every conversation.
13. Require hefty formal academic credentials for positions that are mostly clerical, administrative, or customer service. Because we're cool, like NeXT was.
14. Use the "W" hotel for conferences; it impresses the kids.
15. Eric Schmidt can lead us. After all, Sun did so well. And Novell, under his leadership. Plus, he looks like "Jimmy James" from News Radio.
16. Search! Don't sort! DON'T SORT! Do i
Hire by Committee (Score:2)
Oh, since when did they decide that "Personnel Department" is no longer acceptable and rename it to "Human Resources"???
HR (Score:2)
Ten is the new seven. (Score:2, Funny)
Seven,WTF? Is editing evil?
put your money where your mouth is (Score:2, Insightful)
And even the Google Toolbar.. personally, it was the first "good" toolbars that actually worked, and blocked popu
Analysis (Score:2)
Is there a tech company that doesn't do this? And don't bring people in unless you have a position to fill. I once when through 13 hours of interviews, and then another 12 as a followup, only to find out the company didn't actually have any openings for my type of engineer. They just liked to talk to people with good resumes for future reference. I cursed their name thoroughly and darkly on the drive home, and then tech bubble burst the next week (true story), dragging their stock down 98
fuck google (Score:3, Insightful)
of course i'll be modded into obvlivion for saying this, it goes agains the mindless slashot cliques: "google good, microsoft baaad" say the slashdot sheeple
read the comment again. it's a stupid manifesto of corporate life. the point is, IT'S STILL SOUL SUCKING CORPORATE LIFE
I like 'em all except pack 'em in (Score:3, Funny)
I particularly like "Hire by Committee". This tends to weed out those individuals with work disrupting character flaws.
I don't like "Pack 'em in". Individual offices are much better. Phone tag and emails are not that big a problem. The practice of setting up "war rooms" or "pack 'em in" is done to indimidate workers. The way to get out of one of these bullpens is to eat Mexican food, chili or perhaps Indian food and cut rank farts until they beg you to move.
Mission Statements. . . (Score:5, Insightful)
Mary Kay Cosmetics: "To give unlimited opportunity to women."
Merck: "To preserve and improve human life."
Wal-Mart: "To give ordinary folk the chance to buy the same thing as rich people."
Walt Disney: "To make people happy."
McDonald's: "McDonald's vision is to be the world's best quick service restaurant experience. Being the best means providing outstanding quality, service, cleanliness, and value, so that we make every customer in every restaurant smile."
So, is Google evil?
Spiderman said it best; "With great power. .
-FL
Re:Got any references? (Score:2)
You're either a troll or newsworthy
Can't it be both? This is from January [insidecounsel.com] with Mark Jen [plaxoed.com], now of Plaxo.
Re:They forgot three... (Score:2)
- The open steppe
- fleet horse
- falcon on your wrist
- wind in your hair!
you made my day with that Conan reference thanks.