Computers That Feel our Mood 202
Roland Piquepaille writes "It certainly happened to you to be so frustrated by the 'reactions' of your computer that you wanted to break it. And the computer industry has noticed, trying to build hardware and software as user-friendly as possible. Still, it would be a good idea for your computer to guess when you're about to become mad at it. Researchers at the Fraunhofer Institute in Germany are working on computers that estimate our emotions. Their solution involves cameras and image analysis, but also special gloves equipped with sensors to record your heartbeat and breathing rate, your blood pressure or your skin temperature. And even if it's difficult to train a computer to interpret emotions, they have enough confidence in their system to demonstrate it at the next CeBIT in March 2006."
I have always preferred deskside machines (Score:4, Funny)
Re:I have always preferred deskside machines (Score:5, Funny)
Hell no.
That's what his dog is for.
/I know, burn karma burn
Macintosh or the Cairn Terrier? (Score:3, Insightful)
Re:I have always preferred deskside machines (Score:4, Funny)
Re:I have always preferred deskside machines (Score:2)
Re:I have always preferred deskside machines (Score:1)
This should greatly enhance productivity (Score:5, Funny)
Re:This should greatly enhance productivity (Score:5, Funny)
Re:This should greatly enhance productivity (Score:3, Funny)
Re:This should greatly enhance productivity (Score:2, Funny)
Clippy *is* an ass.
Re:This should greatly enhance productivity (Score:3, Funny)
Re:Business and Productivity (Score:3, Insightful)
It seems naive to think that businesses would see making employees happy as a good use of the technology. I could imagine a computer noticing that the call center employee in station 7 has been having an unsually pleasant day
A computer might notice that the new associate has been building up an excess of self esteem
Re:This should greatly enhance productivity (Score:2)
I have an easy filter (Score:2)
Still, it would be a good idea for your computer to guess when you're about to become mad at it.
I have an easy filter they could implement to predict this.
Just grep for /Roland Piquepaille/ in the text queued up for rendering.
-- MarkusQ
Just what I need (Score:2)
Melissa
Re:Just what I need (Score:2, Insightful)
Re:Just what I need (Score:2)
Self defense (Score:2, Funny)
Danger, Danger! (Score:2)
Re:Danger, Danger! (Score:5, Funny)
Re:Danger, Danger! (Score:3, Funny)
Orange county chopper computer crash [google.com]
Re:Danger, Danger! (Score:2)
I saw it on that other story-comment site (some of you should know by now).
SWEET! (Score:2, Funny)
Hal: Affirmative, Dave, I read you.
Dave: Open the pod bay doors, Hal.
Hal: I'm sorry, Dave, I'm afraid I can't do that.
Dave: What's the problem?
Hal: I think you know what the problem is just as well as I do.
Dave: What're you talking about, Hal?
Hal: This mission is too important for me to allow you to jeopardise it.
Dave: I don't know what you're talking about, Hal.
Hal: I know that you and Frank were planning to disconnect me, and I'm afraid that's something I cannot allo
Re:SWEET! (Score:3, Funny)
user - ls, HAL.
HAL - you seem depressed.
user - I just want to see what files are in this directory.
HAL - Yes, but I'm programmed to respond to your moods.
user - My mood doesn't matter right now... I have work to do. Please show me a directory listing.
HAL - Now, you seem frustrated. Do you want to talk about it?
user - No, god dammit, I just want to see what files are in this directory. ls, god dammit!
HAL - I think you are angry.
user - I KNOW I'm angry. That doesn't ma
Re:SWEET! (Score:2)
This is nothing new. Microsoft perfected this many years ago. When the system detects a rising level of frustration it displays a soothing shade of blue and enters a resting state for a period of time to give the user time to calm down.
Amiga also had a similar feature to make the user reflect internal
Re:SWEET! (Score:2)
Great idea... (Score:2)
How about this instead - software and hardware developers develop software and hardware that responds rationally and logically so users don't get pissed off at the machin
Re:Great idea... (Score:2)
Re:Great idea... (Score:2)
I can see something like this being used for user interface design - judging the reactions of users to certain interface decisions (if they could measure frustration, that would be a GREAT thing), but to reach a point where software requires that the user press CTRL+ALT+SHIFT+F12 while they're no more than 30% frustrated seems like a bad idea...Especially if the required keystrokes are not documented or the software reacts differently if they're more than 30% frustrated.
I'd be happy if... (Score:5, Insightful)
Disclaimer: Haven't had time read the article yet - perhaps these folks are targeting this - if so, bravo!)
Re:I'd be happy if... (Score:2)
That's surely going to improve your mood, right?
Re:I'd be happy if... (Score:2)
That might not improve my mood, but having an automatic renice http://www.die.net/doc/linux/man/man8/renice.8.ht
You mean like... (Score:2)
Re:You mean like... (Score:2)
Since none of those are the case however...
Re:You mean like... (Score:2)
Re:You mean like... (Score:2)
Dave... (Score:3, Funny)
HAL: "I think you are. Your heart rate is really high."
HAL: "Your breathing is heavy."
HAL: "Dave...........no Dave, no!"
HAL: "Dave, that is just wrong!"
Now, why would I want a computer that could sense stuff?
Re:Dave... (Score:2)
A bit like... (Score:1)
And, quite frankly, I wanted to beat the shit out of the monitor after playing it for a few minutes.
Depends what your getting mad at (Score:1)
Computer: Silently drops application and dumps data.
User: !!!
Theres not a lot the computer could actually DO with the information about mood. Its not like it can reprogram itself to bypass the problem.
Most people only get frustrated when it does something unexpected (usually crashing losing the entire afternoons work)
Re:Depends what your getting mad at (Score:2, Insightful)
I don't want a car that emits soothing Muzak and aromatherapy when the wheels fall off. I just want the wheels to stay on.
Ring (Score:1)
Re:Ring (Score:2)
"Calm and collected - Feel free to message me."
"High heart rate - Playing something with lots of blood. Messaging not good now."
"Messaging me is likely to get your head ripped off."
"Tell me that lolwtf3985@hotmail.com is a virus once more and I will personally shove your PC up your ass."
I can see the advantages...
Comment removed (Score:5, Insightful)
Re:People largely get mad due to fixable things. (Score:2)
Greyed out menus with no hint of why they are greyed out are especially annoying... Also, what is the computer supposed to do when it determines you are angry? Suddenly stop sucking?
Another thing that really gets me is keyboard shortcuts. Say, firefox in linux: I repeatedly find myself typing Ctrl-K to delete to the end of the address bar string only to find myself performing a google search. I've almost come to the conclusion that applications should not have interfaces. They should merely plug into
Re: (Score:2)
Re:People largely get mad due to fixable things. (Score:2)
Re:People largely get mad due to fixable things. (Score:2)
Ummm, sorry?!
May I invite you to type "man man" into a command prompt near you?
Linux or rather unices in general come with the most complete documentation that you can get nowadays.
And most of it is actually very useful, very unlike the infamous F1-help in windows.
Where can I buy some of the crack that you're smokin', though?
Re:People largely get mad due to fixable things. (Score:2)
Linux: Most documentation is filler ripped off from SUN OS Manuals, or HP-UX.
What you call "filler" is in fact precise and accurate documentation. And most of it doesn't come from solaris nor HP unix (?!?! what kinda crack are you smoking?) but was adapted from BSD. And what does it matter where it comes from anyways as long as it's complete and very, very helpful?
I found reference to '
Re:People largely get mad due to fixable things. (Score:2)
This sounds vaguely like the old Apple Guide [wikipedia.org] which came with Mac OSes for a while. For most help, it would provide step-by-step guided directions -- circling parts of the screen where you should look, hilighting menu items and buttons, selecting icons, etc. It could also open windows, control panels, etc. step by step for you, always giving you a chance to do it yourself
Re:People largely get mad due to fixable things. (Score:2)
I don't mind academic research into things like this, but it's utterly impractical. We don't need empathic computers. We need software that isn't stupid [nyud.net].
Stupid software is the result of lazy programmers and lazy or inept software designers (though the two categories often overlap). For example, if your program gets a NamingException, you do NOT display an error dialog with "Operation failed due to NamingException." That's just insulting. Of course a user will want to kick the computer for that
Re:People largely get mad due to fixable things. (Score:2)
there should be a UI standard whereby, if a user hovers their mouse cursor over a greyed-out control (or if a blind user tabs over to a given greyed-out control and leaves it there for a few seconds), the computer should tell you why said item is greyed out.
Microsoft already has plans to add this feature in Office 12. I wrote about it in my blog: http://nebupookins.net/entry.php?id=287 [nebupookins.net]
That kind of help system is a security risk (Score:2)
Unfortunately that feature means there's a remote control mechanism readily accessible. Add an Internet connection, add some ability for the help system to read help info from the web, stir in some sloppy design, and you've got what Malcolm Reynolds called "a recipe for unpleasantness".
There have been real-life vulnerabilities in help systems along just these lines.
Re: (Score:2)
Reminds me of MS Clippy (Score:2, Funny)
http://homepage.mac.com/the_macman/clippy.mpg [mac.com]
Could be done much easier! (Score:2, Insightful)
What are the things that people *always* do when they get upset with the computer?
The following things:
- Hit the keys (especially the enter key) harder.
- Start clicking the mouse hard and repeatedly, usually the computer does nothing at that point.
- People also tend to smack the mouse against the mousepad.
- Hit the computer casing.
- Start swearing.
Seems to me that with:
- some smart software
- extra sensors in the mouse and the keyboard
- shock s
Re:Could be done much easier! (Score:2)
HAL: Affirmative, Dave, I read you.
Dave Bowman: Open the pod bay doors, HAL.
HAL: I'm sorry Dave, I'm afraid I can't do that.
Dave Bowman: What's the problem?
HAL: I think you know what the problem is just as well as I do.
Dave Bowman: What are you talking about, HAL?
HAL: This mission is too important for me to allow you to jeopardize it.
Dave Bowman: I don't know what you're talking about, HAL?
HAL: I know you and Frank were planning to disconnect me, and I'm afraid th
I see a link up with Philips Ambi-light (Score:3, Funny)
So thats just red leds then
I rather like the idea. I'd know when not to talk to co-workers...
Re:I see a link up with Philips Ambi-light (Score:2)
Great! (Score:2)
@#$! computer ! (Score:3, Funny)
And then what .... duck?
Re:@#$! computer ! (Score:2)
It's the computer from Fox Trot! (Score:2)
Analyze this! (Score:2)
(a) I'm irritated with the computer?
(b) I'm irritated with the content that I'm being shown?, or
(c) I'm trying to beat the 5PM code delivery time?
Emotions? You can't handle my emotions!
What good is this? (Score:5, Insightful)
In my humble opinion, this research is a total waste of time until AI is so fully developed that a computer can understand context.
Re:What good is this? (Score:2)
As with any new technology, to determine how useful it will be to the general public you need to ask "How can this be used to help the adult entertainment industry?".
I'm not kidding either. Colour TV. Home VCR. Image compression algrithoms. High speed Internet.
Think about the "alternate-angles" feature of DVDs. Ohhhh Yeah!
Best Gadget Ever! Worse than useless. (Score:3, Interesting)
Hi, this is your boss and I absolutely love this thing. If you don't like working here, you probably don't belong here. It's been said better, Sometimes the best solution to moral problems is to just fire all of the unhappy people. [despair.com]
Sarcasm off. This technology is sure to be loved and abused as above. Like you, I doubt any real use can be made of the user's emotions and it will get things wr
Re:Best Gadget Ever! Worse than useless. (Score:2)
Unfortunately, some obscure German company [nutzwerk.de] just does that...
But fortunately there's a silver lining. Knowing what kind of company this is, they have probably patented the concept [boingboing.net]. So at least nobody else can use it!
Yes, in this instance two evils do cancel out, hehe.
Re:What good is this? (Score:2)
Another alternative would be that the computer orders the corporate nurse to your cubicle to administer some sedatives to the frustrated user. "Time for you to calm down Mr. Anderson."
Ooo...wait, what if you pretended to have massive back pain? Would the nurse bring you some free Vicodin or Percocet?
Re:What good is this? (Score:2)
My computer should duck... (Score:2)
Self-Defence? (Score:2, Funny)
Whoopie (Score:2)
"I can see that MS Office is frustrating you, would you like to download OpenOffice?"
Not likely.
More likely it'll tune how many ads pop up or show on a given webpage, if you don't mind they'll crank it up til you do, then back off just enough. Those who are patient will have more ads, those who are easily upset will have nice ad-free c
What will this gain us? (Score:2)
On the other hand, if there's a way to telepath "Skip the wizards and guides, just give me all the options" into the machine, I'll take that. Let it smell newbies coming and dumb the interface down for them.
Because it may not be as simple as that (Score:4, Insightful)
Because the desired behavior, the behavior that each person wants, differs from person to person.
I get really irritated when I have to use a Windows box. From my standpoint, it lacks major functionality that I use on a daily basis, performs like a cow, forces every minor action to be confirmed, and generally isn't very capable of being configured to work the way I like. And a lot of the software for it *really* sucks.
A Windows programmer that I work with really hates having to use Linux. To him, Linux is cryptic, lacks dedicated help lines to call if he runs into problems, has a ton of different distributions, doesn't currently support
Now, each of us has a different set of knowledge, and while each of us is competent in our own areas, both of us have a different set of things that set us off. He doesn't want to see command lines or man pages, and I don't want to see wizards or popup balloons.
For a while, websites tried incorporating this sort of thing: "Help us improve: Was this page helpful to you?" The problem is, no user is going to waste time doing work for a company that then just owns his work, without getting something back for it.
A stress monitor would provide continuous background feedback. Some software (Microsoft Office is particularly notable here) tries using heuristics to guess what a user wants. As you're probably aware, this hasn't worked very well in the past. One possible fix would be to incorporate more data -- every time Clippy shows up, your irritation level rises? You don't see Clippy any more.
I'd say that this is a long way from being useful in the general workplace -- there are a lot of social barriers to wearing stuff like this, and there are some costs that I'm not sure are being taken into account (use of heuristics to guess what the user wants just makes them feel *less* in control of their computer -- something that my parents acutely suffer from.) However, one thing that could be done would be to have it hooked up to testers for usability testing. Instead of having bugs based on misbehavior, file bugs based on the number of times a user gets pissed off at a particular dialog or window.
So here are things you can do:
* Identify (though maybe not fix) problem areas for user frusteration.
* When the user is searching documentation, play hot-and-cold with what the user wants.
On the other hand, if there's a way to telepath "Skip the wizards and guides, just give me all the options" into the machine, I'll take that. Let it smell newbies coming and dumb the interface down for them.
The problem is that a simple split between "newbies" and "experts" isn't really all that useful.
Okay, I've been using GUIs for a number of years, and I'm familiar with many of their conventions. I know where (of several places) to go looking if I want to change the setting of a program. I know how to close a program. I know how to copy-and-paste in Windows, even if a program doesn't allow use of the contextual menu. However, I'm not sure that that immediately qualifies me as an expert in the area of 3d modelling, say.
Secondly, I strongly oppose the use of newbie/expert interfaces (where the "newbie interface" is often called a "wizard" under Windows). The problem with such an interface is that the wizard is generally quite different from the expert interface. This means that, as a newbie gains familiarity with a program, he only learns to operate the wizard interface. He does not gain any skills that transfer over into making him a "serious" user of the program.
I've certainly fallen prey to this. For example, when I first used Excel, I remember trying to create a chart. I could create *almost* wha
Obligatory: lest we not forget... (Score:2, Funny)
Obligatory Futurama reference (Score:2)
I think this guy, in this video, needs this! (Score:2)
Just what we need: more processor devoted to UI (Score:2, Insightful)
Simple, really... (Score:2, Funny)
Some potential here. (Score:3, Interesting)
How about natural speech/text recognition first? (Score:3, Interesting)
What's the point? (Score:2)
In case A, the activity of yet another piece of software in the system is almost certain to make the situation worse, increasing my anger.
In case B, well, perhaps some sort of feedback mechanism can help the programmers figure out what parts of their user interface are pissing people off, but what goo
Roland should just be happy.. (Score:2)
An amusing side effect (Score:2)
more useful... (Score:2)
manic depression (Score:2)
Cool (Score:2, Funny)
This is really good news to hear !
VERY old news! (Score:2)
And few people are aware that it is covertly being used against millions of people worldwide every day: http://www.us-government-torture.com/ [us-governm...orture.com]
Regarding the "article" in question, it should be pointed out that a patent for "Apparatus and method for remotely monitoring and altering brain waves" was filed 1974-08-05 and granted 1976-04-20.
Building light "mind control" into software
Re: (Score:2)
This will create a NEW problem.... (Score:2)
"Please tell me the good news, because you seem so happy!!!"
Which, of course, only ends up pissing you off even more.
Brilliant fucking idea. How about just trying to make sure the computer doesn't piss you off by makeing them work better?
You seem overwhelmed... (Score:2)
They'd Better Include... (Score:2)
Full Metal Panic! (Score:2)
Have you been paying attention to the ASIMO? We're less than 20 years away from man-made ArmSlave unts. All the parts/subsystems are falling into place.
pressure-sensitive keyboard (Score:2)
i think all you'd need to put in place for my computer to tell my emotional state is a pressure sensor in the keyboard, and probably a keystroke recorder to see how frequently i hit the backspace key. at a certain pressure/mistake threshold, it would be great if
This is so stupid (Score:2)
Re:This is so stupid (Score:2)
Well, I'm sure a lot of people would have liked it if their hammer had recognised that it was currently aiming at the thumb instead of the nail and had corrected that situation
I want a breathalyzer (Score:3, Funny)
"I'm sorry.. I have detected you're blind drunk. No, I am not going to let you send an email to your ex-girlfriend."
"No, nor your boss."
"You really think I'm going to let you log in to [MMO here] and screw up that character you've just spent the last six months building up?"
Re:Mmmmm Word (Score:5, Funny)
You seem aroused. Would you like to:
-Look at porn?
-Shut down computer to sleep with wife?
-Suggest online dating sites to find a girlfriend?
-Display Margaret Thatcher to continue working?
Re:My gf... (Score:2)