Google Responds to AdWords Accusations 149
An anonymous reader writes "Google has issued a statement on the Inside AdWords Blog. Based on the thoroughness of the statement and the use of the word 'precedent' in the second sentence, it appears that the Google PR team huddled with the legal team to get their point across." From the post: "Being rather proud of AdWords as a means to effectively advertise one's products or services, it seems natural to use it ourselves. Since it's a common practice across the industry for companies to promote their own products and services through their own web presence, there is much precedent to do this. It's important to note, however, that our ads are created and managed under the exact same guidelines, principles, practices and algorithms as the ads of any other advertiser. Likewise, we use the very same tools and account interface."
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Coincidence? Apparently that would be politics, or some other criminal activity.
Re:Oooh, "precedent"! (Score:5, Funny)
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Re:Oooh, "precedent"! (Score:5, Funny)
Well, Google did set the precedent.
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Re:Oooh, "precedent"! (Score:4, Funny)
Of course you can. In fact, there's even a...what's that word? You know, when something has already happened and it's considered a reasonable example? Darn it all. Well anyway, it's already been done.
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Leaps of logic (Score:2)
Nice (Score:4, Insightful)
Re:Nice (Score:5, Informative)
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I bet they manage the opportunity cost very aggress
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Even if they didn't, it could still make sense, if for no other reason than to build Google Brand awareness.
Those are the kinds of things that marketing/advertising pros sit around and think about.
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But, now here it is, refreshed in our memories, giving the accusation more publicity.
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I would like to elaborate on your example, though.
The limiting factor in how many photos you sell is the demand, not the supply. If you take a photo out of inventory and hang it on your own wall, you're out your own cost to print that photograph (and, if it's the last photograph of that type and someone wants to buy it before you've had time to print another, you may be out that sale. Let's assume this d
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I beg to differ. In most of the products markets I advertise in, and in most of the product markets that get advertise on my sites, Google is able to fill the entire set of ad slots. If Google's ad space were supply-limited, I would expect this not to be the case.
Heck, I put up a site (using blogger), and this is way TMI, discussing the circumstances around a recent colonoscopy, and the ad units on even that site are always filled.
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I don't think you're wrong; I think you misunderstood me.
Re:Nice (Score:5, Insightful)
Actually they would. The ads that show up on Google search are the same ads that show up through their Ad Sense program on other people's website. So if they bid $10000 per click, they'd end up paying that (half of it, IIRC, and keeping half) for clicks on other web sites.
And they still pay when it's on their own web site, though not as much. They force another ad out of the #1 spot, and they force the bottom ad out altogether. That's less click-through revenue for them.
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Only if there's another bidder who offers $9999 per click. At least, that's what I understand of the adwords bidding system. If there are no other bidders, you just pay $0.05 per click. And if you bid $100, one competitor $99, and a third one $0.05, then you will pay $99.05, the second one $0.06, and the third one $0.05, or something like that.
And they get unlimited money to price clicks... (Score:1, Insightful)
I think they forgot, "...only we have unlimited play money we can allocate toward each search phrase, so we can ensure Google ads always beat out the paid ads from the unwashed masses."
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Think about it... (Score:5, Insightful)
MOD PARENT UP (Score:5, Insightful)
I don't see who Google's situation is any different AT ALL. They very likely do the same thing TV networks do, the station has its own "budget" of time they can allocate to promos, and they don't exceed it.
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The television analogy is wrong because the TV networks don't sell anything other than ad time. Google, on the other hand, sells lots of other products and services besides Internet search.
Suppose that
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They don't see DVDs of their shows, and licence merchandising rights? The ones in the UK certainly do.
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But that is not the point. Every ad slot has a value, defined by what somebody else will pay to put an ad it it. If a network puts its own ads in that slot, they lose the money that slot would have delivered if sold to a 3rd party advertiser. The simplest way to manage this is simply for the network to assign itself a budget at the same rate that 3rd parties pay. Even though this is actually only moving money from one pocket to anoth
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NBC isn't just a TV network - they are owned by GE. I'm sure that it would be easy to come up with a similar comparison between GE and its competitors. Other people don't seem to have a prob
Tax benefits (Score:2)
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The brilliance of the adwords system is the dependency of CTR - essentally relevance. Ads which have high CTR have high relevancy and thus are positioned better and those advertisers pay _less_. Don't believe me
"I'm not a crook!" (Score:1)
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Re:And they get unlimited money to price clicks... (Score:5, Informative)
"I think they forgot, "...only we have unlimited play money we can allocate toward each search phrase, so we can ensure Google ads always beat out the paid ads from the unwashed masses.""
This is referred to as "opportunity cost." In this case, if they take an ad spot, they lose the opportunity to sell that ad spot to somebody else. If they, for example, get a discounted price of $20 for internal accounting purposes, and it would have sold at $100 on the open market, that's an $80 opportunity cost.
All companies, big and small, in all industries, deal with opportunity costs like these. I help run a company that makes computer peripherals, and we sell our products to our employees and channel partners at 50% off. We can only build so many of them (assembly lines are a resource that must be allocated), and each product that we sell to our employees is a product for which we could have made more money selling at retail.
If anybody reading this thinks for a bit, I'm sure it will be trivial how the concept of the "opportunity cost" affects you, either at your job, or in your personal life.
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I think the original argument from yesterday's article was that they actually DID sell that ad spot to somebody else... Then, that somebody else got bumped to the number two spot and Google took the top spot for themselves.
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Now, you make periperhals. Let's say you make a keyboard that costs $5 to produce, which you sell to a store for $10 and which the user gets for $20. Also, if the $10 price is: $5 production + $3 profit + $2 transport costs, you could sell it to your own employees for $8 and earn exactly the same amount of mo
Except that it's internal "funny money" (Score:2, Insightful)
-S
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This does cost Google money. If they sell the words to themselves, then they are not receiving money from someone else for the words. Hence, it costs them money and they do not have an unlimited budget.
Re:Except that it's internal "funny money" (Score:4, Informative)
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Don't adwords work by ordering the ad results by highest bidder?
If so, then Google has no opportunity cost here. The highest, non google bidder just gets the 2nd slot instead of the 1st slot.
The only opportunity cost would come from potential advertisers w
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No. [google.com]
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No, or at least not entirely, since I can't claim to perfectly understand how the ranking does work. But even if they did work that way, and even if Google just magiaclly awarded themselves the top slot (whcih it appears they don't), taking the top slot would presumably mean the next non-google bidder would be willing to pay somewhat less for slot number two, and there's your cost to Google. If a bidder is willing to pay just as much when t
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Although I do wonder, what's the marginal cost of an ad on a google search result? How much does it cost google to serv
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"And when I **** my wife, I'm denying myself the revenue of a third-party john who might have rented her for that slot. Thus, in a very real sense, I pay the same rate as everyone else."
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It's pretty much win win. I'm fine with it personally, it seems to me to be perfectly reasonable to me that a company would promote itself using it's own products. Especially when in many cases their products are the best in their class. For me t
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If Google spends "internal budget" money on adwords, it's the same as if they spent money on external advertising (i.e. buy advertising on Yahoo). They either have lower income (less tax) or greater advertising expenses (less tax). It's a wash.
Weasel words (Score:3, Interesting)
Come on, what you are doing is bidding whatever it takes to get the sport you want.
That pushes up the price for everyone else. Good for you but bad for your customers.
There is never a case where you lie awake at night worrying if you have bid too much.
"Do no evil" is a great motto and Google is a great company. I feel that they have not considered this from the point of view of Adwords buyers. I'd be surprised if they are still doing it in 12 months. Google would no longer be the Google we love if they are.
Re:Weasel words (Score:5, Funny)
And in a year we'll see Fox advertising NBC shows? The New York Times with a full page ad for the Washington Post? Maybe I'll buy a new car from Honda and the license plate frame will read "Have you driven a Ford lately?" Let's go all out: preachers extolling the virtues of Zen Buddhism!
A brave new world indeed.
Re:Weasel words (Score:5, Interesting)
Search Google for "map san francisco" at almost the top of the page you'll see links for :
Map of San Francisco, CA
Google Maps - Yahoo! Maps - MapQuest
You could argue about them being first, but they give you links to two other popular mapping sites right up top.
Do the same search on Yahoo! Lower than the Yahoo map you'll find a link to MapQuest, but nowhere on the page is Google.
So is that Google advertising Yahoo for free?
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just thought of something (Score:2)
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Google would no longer be the Google we love if they are.
I almost see this as the start of Google's path to Microsoft villainy.
For those who don't like the MS comparative how about Sony?
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A critical piece of any adwords auction is the click thru rate, aks CTR. Any experienced adwords advertiser knows that their CTR is the most valuable aspect of their ad. A higher CTR ensures you pay _LESS_ per click (even if your bid is higher), and the ranking algorithm uses rele
Classic Obfuscation (Score:2)
Sure, some admin uses the same interface but the statement ends there for obvious reasons.
It will be interesting to see if there is bottom-line quarter-reporting implications to this practice.
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Common Sense (Score:5, Insightful)
NBC does a crap-ton of promos for their other shows as does every other station.
I don't get why a company can't use their own products to promote themselves.
Also I don't get the monopoly argument. Google--Yahoo--MSN Search is no where near the dominance that Windows--EveryoneElse is.
Also part of a monopoly is barriers to entrance. It is so incredibly brain-dead easy to stop typing google.com and start typing yahoo.com or newsearch.com if one day I don't like to use Google. There is no OS creator that can make it that easy to switch OS's.
1) Google doesn't have a monopoly, there are real viable competitors with real market share and it is incredibly easy for new compeitors to enter the market
2) Every company in the world uses their own products to promote themselves
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NBC does a crap-ton of promos for their other shows as does every other station.
NBC has competition. While you could argue that so does Google...well you really can't.
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OP argued without links, but so did I.
Google may not technically be a monopoly however it's market share is rising [webpronews.com] and Google is plenty on it's way to becoming a monopoly. [searchenginewatch.com]
Lastly, as the person who decides where my companies online advertising budget gets spent I have to tell you that Google overwhelmingly provides much of my traffic. Far more than those charts are showing. Many of my constituents have confessed similar circumstances.
P.S. This is a discussion, not a shouting match.
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Any ideas where those descriptions came from?
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Wow, just freaking wow!
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If I buy a Nike shirt, it has a Nike logo on it.
What surprises me most about this whole thing is that Google even feels a need to respond at all!
Proof (Score:1)
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http://www.google.com/search?hl=en&lr=&q=calendar& btnG=Search [google.com]
http://www.google.com/search?hl=en&lr=&q=free+emai l&btnG=Search [google.com]
http://www.google.com/search?hl=en&lr=&q=email&btn G=Search [google.com]
http://www.google.com/search?hl=en&lr=&q=online+sh opping&btnG=Search [google.com]
http://www.google.com/search?hl=en&lr=&q=instant+m essaging&btnG=Search [google.com]
This is the only search I could find with google adds in which they were not listed fi
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funny quote (Score:1)
Really? Strange that 'spreadsheet' would give... (Score:2, Interesting)
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I haven't seen anybody say Google should discriminate against itself, people are saying Google should give Google priority over others just because they're 'Google' products.
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Remember when Google released 'Scholar'? The very next day (this is something other people critical of Google adwords like to mention) somehow, with very few links to this new product, the word 'scholar' had Google showing up as #1.
Yeah, sure they play fair
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Still competing against their customers (Score:1)
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If I wanted to process online payments, would I accept Visa?
If my co-worker is a competitor for the same promotion, would I come to him/her for work issues?
When you make a decision to get involved with a 3rd party, 99% percent of the time you should just try to get a better deal in that particular transaction rather than considering potential competition through several layers of indirection. Otherwise, you will end up not getting a good
Enron-like crash looming? (Score:2)
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Blame the Lawyers (Score:2)
I don't particularly like lawyers in general, but that really was a cheap shot. I expect better out of the lawyer-bashing slashdot crowd.
and the top google add for this post is ... (Score:2, Funny)
One huge differnce... (Score:3, Insightful)
But Google knows their own search algorithms. I'll bet if I were privvy to the same knowledge, I could make AdWords ads that rival Google's. They play by the same rules but only they know the rules.
to be expected (Score:2)
Must disclose list of words they are using (Score:1)
It's important that this is an auction (Score:2, Insightful)
If Google bids for AdWords (either with funny money or somehow with real money) then it is bidding against its own customers in an auction for its own products. Bidding in your own auction ("shill bidding") has long been considered a fraudulent practice.
Tax Liability? (Score:3, Interesting)
If google:
Do they, then, have to mark as "income" the money they create in this manner? I mean, the point would be moot if they "paid themselves" and then marked that as income. (And also created a business expense I guess.)
Do they have to bid, like the others, or do they simply bid[0] = bid.highest() + 1 where bid[0] is google's "bid"? If so, does this violate their own bidding rules? It appears by the article that they do bid fairly.
However, if they do not use "real money" to do so, or record any "created money" as income (as it is value, as it is valuable, since they sell it as a service), isn't this a problem legally?
It's because we're rich!!! (Score:2)
We just pay ourselves more then our competators.
Knickers! (Score:2)
Was the author smoking a cigarette at the time? In his underpants? Was he pissed off with his wife? Had he run out of beer? Who gives a shit.
What is it with this hack analysis of "how" something was produced. Academics got distracted with this idea of process a long time ago; did a good job of it; and some of them
OH NO! NOT YOU TOO, SLASHDOT! (Score:2)
Won't someone please think of the children?! I can't bear to look, but I can't tear my eyes away! Ah Bartleby! Ah humanity! For the love of God, Montresor! Noooooooo!
Google Clueless Again (Score:2)
ORLY? (Score:2)
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As for not making money on AdSense - are you not paid for the CLICKS? That you only got 5 clicks in 400,000 impressions is not necessairly google's fault. Now if you had some comment re: the quality of placed ads, then there might be something to talk about.