The Cultures of Texting In Europe and America 207
Ponca City, We Love You writes "The cultures of text messaging are very different in Europe and North America, according to an internet sociologist named Danah Boyd. Americans and Canadians have historically paid to receive text messages, but 'all-you-can-eat' data plans are beginning to change that. All-you-can-eat plans are still relatively rare in Europe. When a European youth runs out of texts and can't afford to top up, they simply don't text. But they can still receive texts without cost so they aren't actually kept out of the loop. What you see in Europe is a muffled fluidity of communication, comfortable but not excessive. "
First post?? (Score:5, Insightful)
People text until they have to start paying for text messages, then they don't text so much. Is this really surprising? College students and high schoolers text more often. That's about it.
Re: (Score:3, Informative)
Re: (Score:3, Interesting)
The font size is normal. If you consider that text long, how did you manage to get through school, let a alone a typical Slashdot comments page? As for the lack of pictures: this is not kindergarten. Nobody needs those symbolic images used in typical online news articles that never add anything to the story (a candidate in this case: a
Re: (Score:2, Informative)
Last time I checked 'x-small' was not considered normal.
CC.
Re: (Score:2, Interesting)
I know people who run through hundreds or thousands of messages every
Re: (Score:2, Informative)
Re: (Score:2)
I never knew much about text
Re: (Score:2)
US telecoms are quite... peculiar (Score:5, Insightful)
I, for the life of me, cannot understand why in the US telecom users get billed for stuff they receive. I read somewhere that it had to do with technical limitations around billing systems and that it just became like that by tradition (or because US law made it impossible to reverse it)
Clearly, who makes the call is the party who has the necessity to communicate, not the receiving end. Why continue to bill in a way that contradicts basic economic reasoning???
Re:US telecoms are quite... peculiar (Score:4, Insightful)
hear, hear. [slashdot.org]
Not only this, but this mechanism of paying for 'airtime' on received calls, just as for received SMSes, is so engrained in most cellphone users minds that they'll strenuously defend its 'logic' (excessive use of quotes intended).
It'd be just as bizzarre to charge the receiving party for a long distance phone call. Yet apparently cellphone users accept it, just as they accept the absurd incompatibility between GSM and CDMA (good thing TDMA got scrapped at least) as inevitable side-effect of a 'free market' (yup, there are those quotes again).
Funnily enough, there are very few [wikipedia.org] other countries around the world who charge cellphone users for receiving an SMS or a cellphone call... of course, <sarcasm> this is because of GSM's anti-capitalistic approach </sarcasm>.
Re:US telecoms are quite... peculiar (Score:4, Informative)
Re: (Score:2)
Well, to be fair...Joe Q. Public really has no idea or, nor concern with...the technology or acronyms behind how his cellphone works. GSM, CDMA, ABCDE....he hasn't a clue what you're talking about. As long as the phone rings, a
Re: (Score:2, Informative)
That was my feeling after living in a p
Mobile numbers have a distinct prefix here! (Score:5, Informative)
Re: (Score:2, Informative)
Re: (Score:2)
I can get a calling card for dozens of countries for less than 1c a minute, so why in the world are these calls so expensive?
Re: (Score:2)
Re: (Score:2)
Re: (Score:2)
Re: (Score:2)
In America we have this amazing system where we can keep our phone numbers regardless of what device we're using. We don't have to tell everyone we've ever met to update their phone books when we change from a land line to a cell phone or from one company to another.
Re: (Score:2)
Re: (Score:2)
If you change from a landline phone, which is provided by a regional company, to a phone provider that isn't regional, then yes, you can keep the old regional part of the number. And people change phone companies and technologies a little more frequently than they move thousands of miles, so even without that, it's still an advantage.
You consid
Re: (Score:2)
And should the receiver pay for a long distance call? If you don't want to pay, don't make the call. I don't want to pay for receiving unwanted calls from telemarketers. I don't want to pay to receive text messages used for verifying online transactions. I like being able to pay for a call to a pre-paid mobile service with a balance of zero. If I want to call a person and be abl
Re: (Score:2)
The receiver isn't the one choosing the long distance service. Since the receiver IS the one choosing which cellular service to use, they're the only one in a position to shop for a better deal.
Look, I'm happy you like your system. But it really, truly, seems just as stupid to us as ours seems to you. I think it's perfectly reasonable for *me* to pay for *my* desired level of mobility. I would consider myself a jerk to ask my friends to pay extra to cal
Re: (Score:2)
Re: (Score:2)
Re: (Score:3, Insightful)
Well, I consider it stupid to ask *ME* to pay to receive a call when I didn't even ask the caller to make it. Particularly a problem with SMS, as you can't even look at the CLI and hit Reject.
Roll on free universal wi-fi. Then we can just use SIP and the IM clients of our choice :)
Re: (Score:2)
In any case, in Australia most adults who've always had a land line also have a mobile phone, so they actually have two numbers, whereas younger people tend to only have a mobile phone and if they have their own home they might have a landline but not generally use it. (What good is switching your number from a mobile to a landline if you can only receive calls then when you'r
Re: (Score:2)
Re: (Score:2)
You don't have to (any more), though most people do like a local area code if they're planning on staying in the new area. Our geographic area code system is slowly dying, everything is still allocated that way but we keep adding overlays and allowing newer services that are flexible in code allocation (like VOIP).
Re: (Score:2)
In the UK, all mobile phone numbers start with 7. I believe this is common in other countries as well, so charging more to call a mobile phone is perfectly reasonable in these places.
Re: (Score:2)
03 9xxx xxxx = don't pay extra (Melbourne)
just the same as
02 xxxx xxxx = pay extra (NSW, ACT)
03 5xxx xxxx = pay extra (regional Victoria)
1800 xxx xxx = pay less (free call)
I gather Americans like their system of conflating mobile numbers and local numbers because you can easily switch from one to another, but I'd personally like to know if I'm calling a mobile so I can know how likely they are to answer it. And number portability would confuse everyone
Re: (Score:2)
That's precisely part of the reason we *didn't* allow cell phones to get stuck on a different prefix, we didn't want people to be treated differently because they were using a cell number (whether good different or bad different). We wanted cell service to be a transparent addition to the existing phone network, and only the cell customers would have to worry about any adaptations that were necessary or extr
Re: (Score:2)
Why continue to bill in a way that contradicts basic economic reasoning???
To play devil's advocate...
You have the option to not pick up - especially with caller ID coming by default on most cell service.
Ultimately, a call requires the same resources, on your provider's end, whether you make or receive it.
It is arguably more contradictory of basic economic reasoning to try and figure out some consistent rate that receiving service providers get paid by the calling provider being the sole billing party.
Say it is agreed that 10c/min should be split 5c for the calling provider's cos
Re: (Score:2)
Re: (Score:3, Interesting)
Thankfully, I'm finally rid of this horrible company and I'm on a nice tiny plan w
Re: (Score:2)
Because it's the person receiving who has chos
Re: (Score:2)
You can't send SMS to landlines in the US?
Re: (Score:2, Informative)
Mostly not. Amazing eh?
There was no teletext [wikipedia.org] either. (not that the two are related technologies)
Lack of standards in both cases I guess... from wikipedia: "Adoption in the United States was hampered due to a lack of a single teletext standard and consumer resistance to the high initial price of teletext decoders."
The same place which finally produces a reasonable unlimited data plan [att.com] can't seem to offer simple data services such as landline SMSes as standard.
A
Re: (Score:2)
Oh, and don't believe that it is hard to change the billing system. I remember the beginning of the cell phone era, when texting was free. That's right FREE. I heard that originally it was developed by telecom engineers as a test protocol. Then it was re
Re: (Score:3, Interesting)
Oh, and don't believe that it is hard to change the billing system.
Oh, believe it :-) When MMS (multimedia messages) first hit the UK, everyone charged a fixed rate per month for the ability to send them - except for Orange. When quizzed on why they were 'ripping off' their customers, Orange responded that the reason they were the only ones charging per message was simple - they were the only company with a billing system that could charge per MMS message. All the other telco's billing systems needed upgrading, and they would charge based on the number of messages sent
Re:US telecoms are quite... peculiar (Score:4, Informative)
US consumer psychology is also very different. Historically US consumers have always preferred fixed bills versus variable bills, even though many would save money with variable bills. This is the reason that local phones calls are free - the cost is fixed, not actually free. The Internet also took off here early on because of that - plans were almost entirely fixed cost. For cell phones, everyone fixates on the plan with how many bundled minutes it includes (fixed cost). Competition has led to voice minutes being underpriced, so the carriers ding on other services such as data, SMS, sending/receiving picture messages etc. Some carriers (Verizon Wireless) go so far as deliberately crippling features in phones they sell so that the only way to do various things is via them, for a charge. (And in general phones are carrier locked in the US, and cannot be used with another carrier even if unlocked, or can but with significantly reduced functionality). Verizon even went so far as making SMS messages very expensive if you don't buy a bundle to encourage people to sign up for bundles they mostly don't use fully. To put things in perspective, a text message consumes about as much bandwidth as one tenth of a second of voice, but is typically charged the same as 60 to 90 seconds of voice.
Apologies for not being able to cite the consumer preferences for fixed billing source. A story was posted on
Re: (Score:3, Funny)
Re: (Score:2)
That's not the reason. There are mobile-device area codes (e.g., 917) and if it were desired (or desirable), they could be implemented nationwide.
The receiver-pays billing system is a specific policy choice.
There are only two ways to keep termination costs under control.
1) Strictly regulate them: "You may only charge up to US$0.02/minute to terminate a call."
2) Allow the market to sort it out: "Ca
Re: (Score:2)
But why would A want to do this? If A and B don't make this agreement, they both keep a higher price (which means more revenues from termination fees) and are in no danger of losing customers.
Re: (Score:3, Informative)
That makes perfect sense! Thanks, I'd been wondering the same thing for a long time. In the Netherlands all mobile numbers start with 06, so a caller can alway tell they're calling a mobile number. So receiving mobile calls or text messages is free. Except when the receiver is roaming abroad. The caller may be able to tell they're calling a mobile number, but not that the phone is currently abroad, s
Re: (Score:2)
Easy -- Because then the carrier gets money twice.
And since that's standard practise among cellphone carriers, it's not like there's a huge incentive for them to stop doing it.
(It is unfortunately, though -- I was pretty much forced to disable texting on my own cellphone because it got a ton of junk texts on it (recycled number?), and didn't feel like paying either the $10 unlimited texting option no
Re: (Score:2)
I think this statement sums up the weirdness that non Americans feel about your cell phone billing systems. Something like what you describe should really be illegal.
Re:US telecoms are quite... peculiar (Score:5, Insightful)
That's just not how the U.S. system involved. When the first cellphones came out, the networks were operated by the local/regional telephone companies, and they gave out local telephone numbers for them, from the blocks they had been assigned, just like any other line. (In fact, getting a local number was pretty important, so that people calling you wouldn't have to pay long distance, and neither would you when you called them -- early AMPS plans frequently didn't have unlimited long distance.)
No regional cell operator was in a position to offer nationwide service early on, and there frankly just wasn't that much top-down coordination driving the process (and why should there have been? they were expensive toys for rich people). I doubt that the switching system could have handled a national cellular prefix or area code without a huge overhaul, anyway. That's just not how it was designed. Combined with the fact that there just aren't enough available area codes in the U.S. POTS namespace to give every current area code a secondary 'mobile area code,' and there's just not a feasible way to do dialer-pays.
Plus, I think dialer-pays plans in the U.S. would have held back the adoption of cellphones significantly. One of the reasons people liked cellphones was that it gave you a real, regular local phone number, which happened to be mobile. The calling party never had to know it was mobile. Really, what the U.S. system boils down to is "convenience pays." If you want the convenience of a mobile, you pay for it. The caller just pays for the landline call to wherever the area code that the number is located in, the person with the cell pays for the airtime over the cell network. I think this is pretty fair, actually, and judging by how quickly cellphones became popular, I think a lot of other people did, too. (Also: the only dialer-pays extra-fee numbers in the U.S. are the "1-900" numbers [wikipedia.org], and they're generally regarded as pretty sleazy; the domain of phone-sex operators and psychics, mostly. Not the sort of thing you want your budding technology associated with.)
In short, a caller-pays system just would not have been feasible in the U.S. given how the system developed, and I think if the issue had been forced, bad things (including a delay in uptake of the technology or consumer rejection) could have resulted. There are fundamental differences between the cellular market in the U.S. and Europe (which stem, in not insignificant part, from the fact that European phone systems were still a lot more centralized during the inception of cellular service than the U.S. was), and I don't think there's really any reason to assume that what works in one place is necessarily the best everywhere. The European system may seem conceptually more consistent, but the U.S. system allows for no-change number portability from landlines to cells, and makes cell lines 'equal' for a caller to a traditional landline.
It's the area codes (Score:2)
Taking that into account, it starts to make sense that if you are the one who decided to be on an expensive network, yo
Re: (Score:2)
Makes sense to me.
With multiple carriers I can shop for the best price I can, on both received and sent calls. If all incoming calls are charged to the caller, then the person calling you has to be charged whatever the telco wants. There's no economic incentive to drop the cost. The caller to a mobile number can't shop for a better rate.
In the U.S. buckets of minutes are so cheap it's not really an issue.
Re: (Score:2)
However, there was an increasting number of bulk-sms (ie spam) sending companies, these companies were generating lots of messages, w
Re: (Score:2)
On the other hand, Europe takes it "the initiator pays" to a degree that might be considered extreme to North American tastes: when calling a European cell number, you pay much, much more than you would when calling a European landline. (This is the case in France and Italy at least.)
When I learned this a couple years ago, the difference in price was a factor of 10. Of course, with Skype now this aspect o
Re: (Score:2)
You're looking at one side of the economic equation, which is consumer psychology. The person placing the call is the one requesting a service, therefore he alone should be billed.
I'm not sure I find this argument all that compelling. Would most people find a mobile phone that could place, but not receive, calls to be useful? I carry a phone because I want people to be able to communicate with me, and I'm willing to pay for the ser
Re: (Score:2)
The article is too long, here's the summary... (Score:5, Funny)
Re: (Score:2)
Re: (Score:2)
Re: (Score:2)
Why do texts cost much anyway? (Score:4, Interesting)
SMS's put virtually no load at all on the network infrastructure. Surely some carrier could attract business with free unlimited messages, and it wouldn't cost them a thing.
Re:Why do texts cost much anyway? (Score:5, Informative)
SMS messages use GSM control channels, not the main voice/data channels. Even worse, SMS messages compete for bandwidth with the other service messages (like 'make a call'). So too many SMS messages can easily crash operator's networks.
Re: (Score:2, Funny)
Then someone tried running slip over text for a free wireless connection between two machines...
Re: (Score:2, Informative)
There is no Quality of Service connected to sending SMS,
so if there is a flood of SMS coming,
the operator normally caches them and send them at a conveniant time.
Or just throw them, since the is no QoS connected.
A little like when the postman gets tired of carrying your letters and throws some of them.
Re: (Score:2)
At least because nobody would be using SMS if operators were throwing 90% of messages or delaying them for a few days.
Re: (Score:2)
It's an absolutely trivial amount of data compared to a phone call.
If a one-off transmission at low priority of a few hundred bytes is a significant burden, then it's implemented wrongly.
Re: (Score:2)
Re: (Score:2)
Ah, so the implementation is brain-damaged.
Yet another reason to get away from the legacy phone systems. Just give us a packet-switched network, and we'll come up with apps that don't suck. Text should just be PGPed Jabber, QOSed to reflect its tolerance for high latency.
Re: (Score:2)
I never have understood paying for text messaging.
In my mind, I've been "Texting" for free since the early 90's, in the form of Instant Messaging. You could say since the early 80's if you count chat. I don't understand Cell Phone economics. Offer a service on the Internet, and consumers demand it for free. Offer a service on a cell phone, and consumers will pay you pennies a micro-second. To really sweeten the deal, most cell phones only offer a 12-key sub-micro keyboard that almost requires a toothpick
Re: (Score:2)
Re: (Score:2)
Re: (Score:2)
Many parts of Europe are different from the US in that most people use public transit. You also have to consider that, in a car containing more than one person, not everyone is driving.
Those facts make messaging while being in transit a whole lot more appealing and a lot less dangerous.
Re: (Score:2)
It was Col. Mustard, with the cell phone, in the parlor.
Re: (Score:2)
Heh. That is slightly amusing - are you American? It was the assumption that if you're not at home/in the office, you must be in a car that gave it away. In the UK, at least, people don't text while driving (although they do talk, even though it's illegal now). But people will text when at home, work, in a cafe, in a shop, on the street, on a bus, in a taxi, on a train, etc.
I guess it's just a cultural thing - the US seems not to use text much (although that's changing with various new charge plans).
Re: (Score:3, Insightful)
Re: (Score:2)
I would be very surprised if it was out because of texting alone. Just two seconds of thinking tells you that a plain text message, usually less then 255 characters is a much smaller payload then any voice conversation. If it is the SMS however, its not the payload of the messages that is hurting the system its the constant hammering of the tower by very small
Re: (Score:3, Informative)
As many others have said, SMS uses the control channel which has much less bandwidth and chokes very easily, and also affects voice call functions, even if there's plently of bandwidth free on the voice channel.
SMS wasn't designed for the daily usage that we're seeing today - it was more of a 'hmmm, we'll add this function in as an after thought, but no one's really gonna use it m
Re: (Score:2)
With unlimited texting, there's much less incentive to call someone and speak to them, hence why do I need a 1000 min cellphone plan then, the much cheaper 250 minute one would be fine.
Re: (Score:2)
Re: (Score:2)
Re: (Score:2)
Re: (Score:2)
"Internet Sociologist" (Score:2, Insightful)
Whoever came up with texting... (Score:2)
Re: (Score:2)
Re: (Score:2)
free in europe (Score:2, Interesting)
Re: (Score:2)
Re: (Score:2)
In Soviet Europe... (Score:2)
First of all, the idea of paying to receive anything is completely alien here. There is simply no way you could even sell that here. People would fear that their friends start adding to their bills. Not to mention that people here are already afraid of being ripped off by someone abusing the phone system (you'd be surprised how many ask in various boards what they should do when getti
Re: (Score:2)
"Huh? That's retarded." (Score:2)
Whenever any of my european friends hears americans pay for incoming SMS or calls, they just open their eyes wide in amazement. "Huh? That's retarded. So I send you 100 SMS using a WWW gateway and you have to pay for them?"
Yeah. WWW gateways where you can send SMS for free. Actually getting an EXTRA CREDIT for RECEIVING calls - 2 minutes of incoming call gives you 1 minute of outgoung call extra in some plans. When your prepaid card runs out of credit, you can receive calls and SMS for a year without paying
Cheap unlimited data in Europe (Score:5, Informative)
Re: (Score:2)
Back OT:
Unfortunately it is true for Austria. However contracts are so cheap and even prepay is really cheap anyway. 20Eu gets me by for 2+months and I'm calling/txting all the time.
Re: (Score:2)
So yeah, you're the happy exception, I think
Re: (Score:2)
http://www.sprint.com/sero [sprint.com]
http://www.fatwallet.com/t/18/680568/ [fatwallet.com]
US Cellular? (Score:2, Informative)
Europhilic Summarizer... (Score:2)
Oh, how convenient for them that even their shortcomings make them superior.
Rubbish - all major networks offer unlimited texts (Score:2)
Since the owners of the UK networks (Vodafone, o2, three, Orange, T-mobile) run networks in most other European countries.... I'd be very surprised if there weren't similar plans in the rest of the EU to as in the UK
Re: (Score:2)
Re: (Score:2)