from the what's-wrong-dave? dept.
cylonlover writes "Automated telephone services may get slightly less annoying thanks to research being carried out at Spain's Universidad Carlos III de Madrid and Universidad de Granada. A team of scientists from those institutions has created a computer system that is able to recognize the emotional state of a person speaking to it, so that it can alter its behavior to make things less stressful."
e-credibility: the non-guaranteeable likelihood that the electronic data
you're seeing is genuine rather than somebody's made-up crap.
- Karl Lehenbauer