Comcast Customer Service Rep Just Won't Take No For an Answer 401
RevWaldo writes: The Verge and other sources report on how AOL's Ryan Block ultimately succeeded in cancelling his Comcast account over the phone, but not before the customer service representative pressed him for eight solid minutes (audio) to explain his reasoning for leaving "the number one provider of TV and internet service in the country" in a manner that would cause a character in Glengarry Glen Ross to blush. Comcast has now issued an apology.
Comment removed (Score:5, Funny)
From AOL having trouble cancelling service? (Score:5, Funny)
Re:105 megabits per second (Score:5, Funny)
I mean granted, maybe some people here can tell me how a single family home can use that much bandwidth (downloading several dozen torrents simultaneously?), but my family doesn't even use half of our 30 Megabit/second bandwidth.
Two words: Minecraft Server.
Re:Only sorry they got caught (Score:5, Funny)
Re:nobody ever won a war with their customers (Score:5, Funny)
Why am I cancelling? Because Comcast has assholes like you in customer service!
Re:they don't give a fuck (Score:5, Funny)
I was thinking more along the lines of ...
. /Oblg. South Park - Cable Company [youtube.com]
Re:Same business model, different business (Score:5, Funny)
But that's boring. There's so many more fun responses you could give. CSRs don't argue as much with "crazy" customers so it even makes things easier for you (plus, it messes with their statistics). .666. I refuse to support any company with such obvious anti-christian leanings."
"That information is classified."
"The stars are in alignment. The prophecy must be fulfilled."
"I'm moving to Elbonia."
"The NASCAR team you sponsored keeps losing, so I'm switching to a winner like AOL."
"I got assigned an IP ending in
"I finished reading the whole internet, I really don't see any point in keeping it once I've read it all."
Re:they don't give a fuck (Score:5, Funny)
... and the word of this day is: Amateur.
Re:why would anyone cancel comcast? (Score:5, Funny)
where else can you get hundreds of channels of TV i hate and crappy internet for one low price of $200 a month?
$200 a month? That is a heck of a deal. I've got the $99 Cox Bundle and that costs about $250 a month.