Study: Major ISPs Slowing Traffic Across the US 181
An anonymous reader writes: A study based on test results from 300,000 internet users "found significant degradations on the networks of the five largest internet service providers" in the United States. This group includes Time Warner Cable, Verizon, and AT&T. "The study, supported by the technologists at Open Technology Institute's M-Lab, examines the comparative speeds of Content Delivery Networks (CDNs), which shoulder some of the data load for popular websites. ... In Atlanta, for example, Comcast provided hourly median download speeds over a CDN called GTT of 21.4 megabits per second at 7pm throughout the month of May. AT&T provided speeds over the same network of of a megabit per second." These findings arrive shortly after the FCC's new net neutrality rules took effect across the U.S.
Not first (Score:5, Funny)
Re: Speed (Score:1)
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Well, as a happy Mediacom cable Internet customer I can happily say that the speeds I get are always over what I pay for.
Also a Mediacom Internet customer, for 13 years now, and ditto. One always gets faster than the speed one is subscribed to.
I pay $24.99 a month for 100/10
Introductory rate for Ultra?
What's funny is that the satellite services now have bundles locally where their satellite service is bundled with Mediacom's internet. For those who don't know, Mediacom is a Cable company. But they are a better ISP and phone provider than they are a cable company. Well, except for their DNS servers having issues now and then.
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If you don't want to roll your own DNS server, the next best option is to use 8.8.8.8
It is run by Google, so it is always up and reasonably fast.
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When doing a speed test, I generally get faster than expected results. I pay for 50/5, and usually test around 55/6. However, during peak times I frequently have issues with Netflix and Youtube videos. These issues don't exist with other websites I've tried, and speed tests still show faster than expected results.
After getting frustrated with poor performance in the evenings, I decided to set up a V
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I use Sonic.net and I'm not affected by this at all.
LOL @ everyone using those shit ISPs.
Those guys are level 2 ISP, one notch below internet backbone, except AT&T which is level 1 too. There is a very good chance Sonic.net is peering with one or more of the 5. When they screw with the traffic, they're very likely screwing with your traffic too.
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Anecdote (Score:3)
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Have you tried downgrading your service to see if it falls lower? Might as well save money and get closer to what you're paying for if your local lines wont support the service T-W is selling you now.
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What kind of modem do you have? We had 20Mbps last year and had to upgrade to a new modem to see the faster speeds.
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I live in VA and subscribe to Verizon FiOS, 50/50. Never see anything below 55/60. Primetime, multiple devices connected.
So I guess we cancel each other out.
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The rest of America hates you.
It's Obama's fault.
Re: Anecdote (Score:2)
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I have FiOS in central Maryland. 75/75, tested out to 83/86 last night. I was however getting robotic sound out of my Teamspeak 3 server running on EC3. No one else was having the issue, and this issue is caused by throttling of the connection. It would not surprise me to hear that VZ is intentionally degrading the connections to try and say it is NN's fault and that we should get rid of NN.
Re:Anecdote (Score:5, Insightful)
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Unless Google, Netflix, and etc. can get bigger campaign contributions.
It's sad that the only reason net neutrality happened is because even bigger companies lobbied for it.
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BUT I have an "unlimited" connection! (Score:1, Troll)
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Perhaps the FCC will fine them 0.3% of their annual profit for lying to customer about unlimited plans for several years!
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I'm sure AT&T care, or who ever it was that got fined.
To put it in a car analogy, a 0.3% fine is like driving down the road and hitting a bump 0.3% of the radius of your tire. A bump around 1mm high. That's got to be noticeable...
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I think people also tend to forget that the providers can cancel the contract if they don't like it and offer you a new one.
If they are regulated in a way in which they don't see any profit in it anymore, they just stop servicing an area altogether.
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Most of us don't even have that option. There isn't a "don't suck, if I give you more money" plan. Money ain't what they're into: they're only into suckin', and nothin' else.
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After all, it works pretty well when it comes to roads and highways.
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Why is that the ideal solution? It seems like we're starting to get some traction with plain old competition from Google Fiber, AT&T Gigapower, Time Warner MAXX, Comcast's 2Gbps thing (don't recall the name), etc. We didn't need government owned infrastructure to do that...
And frankly, if the government owned it I'm not sure these types of upgrades would have been any faster. If the reason it's faster is something like "they can do it via eminent domain and bypassing their own rules and regulations" the
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This is why you want internet to be a government owned and operated service, like the highways. That way if you don't like your service you can at least vote for change, unlike now where your only option more money.
Seriously now... That's NOT a viable answer to this problem.. Roads are a unique solution, and in some places the level of service they provide is horrible. (Like LA during "rush hour"). No, I don't want THAT kind of service from my ISP.
If you want to start talking about doing stuff like we did to get electricity and phones into rural America using private investment though favorable regulations, say give out tax abatements for "last mile" infrastructure owners who allow third party use of their networks a
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I think you need to re-read what I posted. I'm just opposed to government owning and operating infrastructure. It bloats the size of government unnecessarily and opens up avenues for graft and corruption. I am in favor of rules that forbid the owners of the "last mile" infrastructure which government has allowed (like the cable franchise in your local town) from not allowing competitive use. Perhaps going so far as to forbid them from dealing directly with retail customers. So competition yes, government
Netflix needs to fix this (Score:5, Insightful)
If the last mile ISPs are going to only allow balanced traffic for free (and last mile traffic is clearly not balanced by its nature) then we should fix the problem for them and generate enough upstream traffic to balance the equation. This is simple - answer one idiotic position with another idiotic position. Have Netflix go peer to peer and then manage traffic flow to create balanced traffic at all of the last mile ISPs. It's what they want ---- we should give it to them.
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Windows 10 includes technology to distribute updates P2P. It seems to be the way things are moving, not least because of the actions of ISPs.
Often my ISP is so broken I can't stream Netflix, so I just switch to torrents instead. Probably makes the situation worse for them, but since they told me they won't even look at upgrading their equipment for another six months and I can't switch to another supplier (only cable works for me, my phone line won't take ADSL) it's their own fault.
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Realtime streaming is a bandwidth pig, but if you had something with 128 GB of storage you could download content in the background at a much lower bandwidth rate. 128kbps, 12 hours a day for a week would give you 300 gigs of offline content.
Netflix could do this with your "My List" of titles and possibly interweave this with some predicted preference stuff and maybe catch a percentage of things you might watch while just browsing (er, vainly searching for something interesting).
At this point you could pos
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That's a great idea, and I'd add a p2p element so the aggregate bandwidth going through interconnections is also reduced. (Simpler than hoping for widespread multicast support.)
If I could donate 5mbps outgoing to Netflix to act as a seed node for others in my area for a reduction in my bill, I'd do that.
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The p2p element seems reasonable but I suspect would be kind of thorny. Most people's broadband connections are asymmetric, with upload speeds only a fraction of download, so you'd have to limit total upload bandwidth to something small enough that it wouldn't prove obnoxious, either to performance or that would cause users to hit caps, especially the kind they didn't know they had.
And then there's the question of figuring out who has the content on my download list -- even though the streaming catalog is
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I'm doing my part as I just purchased a 4K video camera and upload all of the footage to YouTube and backup my photos to multiple sites.
Yes I'm helping!!!! Although I don't torrent but uploading a lot by seeding would also help balance it out right???
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If Netflix really wanted to be nasty they could just sprew streams of garage in the other direction and toss it as soon it hits their network.
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bad autocomplete!
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Have your ever seen your Netflix traffic? A large portion of it is already going back upstream...
Incorrect. A "large" amount of traffic may be going back upstream, but the ratio of down to up is about 35:1. Just ACK data, nothing special. Someone may think 10Gb up is a large amount of data, but relative to the 350Gb/s down, it's nothing.
Assholes (Score:5, Insightful)
Since they can't get their way to squeeze more profit from their customers, they'll punish them instead.
Assholes.
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Since they can't get their way to squeeze more profit from their customers, they'll punish them instead.
Assholes.
What kind of grudge do you have against assholes which leads you to demean them by comparing them to these thieves???
Re:Assholes (Score:5, Interesting)
Assholes.
Incidentally, the ISP I worked for once specifically gamed the speed testing software with special rules in the network infrastructure for that type of traffic so it would always be prioritized.
Assholes.
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Re:Assholes (Score:4, Informative)
So you made your bit torrent client look like a speed test?
No, they identified the ports the popular free speed check software used and then wrote special rules to handle that traffic with priority so the user thought the connections were faster than they were.
ISP quasi-monopolies (Score:1)
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Wow I'm surprised we're ranked that highly. I didn't expect that we'd be above France and Germany.
But anyway, with all the gigabit projects going on now it seems like the "more competitive option" has come. Basically it took one company to not play along (Google), then another company to get scared and react (AT&T), and now everybody's jumping in.
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What is the cause? (Score:1, Insightful)
Is it:
A. Actively punishing users?
B. The natural side-effect of the legal inability to shut out extreme bandwidth usages?
C. A coincidence?
D. A failure in the process of making changes required by the FCC?
E. Something else?
Why the fuck can't slashdot fix (Score:5, Insightful)
Why the fuck can't slashdot fix the category/comments icons from covering the article title?
Re:Why the fuck can't slashdot fix (Score:5, Insightful)
Because you're no longer the customer/audience, you're the product. Products don't get to have opinions or preferences. Products are there to look at ads, and icons will only be moved if they cover up ads.
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AC gets ads by default. It's the product. Registered users can disable ads, and I should hope that everyone on Slashdot has the sense to not give websites anything other than their e-mail address for spam. For me, it all just goes to websitename@spam.mypersonaldomain.com, so who cares if they have my e-mail address, since I'll blackhole them if they decide to abuse it anyway.
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What are you running -- a 1024x768 screen?
Bandwidth throttling and net neutrality .. (Score:2)
It's more the Government than the ISPs. (Score:2)
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Bullshit. Mirroring is not the issue. Government data collection, though a problem in its own right, is not the issue. The problem is with the corporations controlling the network space throttling bandwidth to screw over customers. A simple solution would be taking the "free enterprise" out of long-haul communication infrastructure. A government monopoly couldn't do much worse than these deceitful assholes. Or, of course, regulating the shit out of them until they straighten up. But I'm sure I'm just gettin
Charter is all good... (Score:2)
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google should buy one of these (Score:2)
This is why (Score:2)
This is why, as President of my condo-complex HOA Board (c.a. 100 units), I made sure that Verizon fiber was wired to every unit, just like Time Warner Cable had been years prior.
The result was real market competition. I switched. My bandwidth increased by about 15x (symmetric), with a reduction in price over the service TWC had formerly been (intermittently) providing.
Re:What an amazing surprise! (Score:5, Insightful)
You are an idiot. This demonstrates that they were fucking with people's speeds all along.
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Smart is spending more than a Mac so you can build it yourself.
Smart is not paying the Apple tax. Smart is buying a PC for half the price, or building one for a third the price. Smart isn't buying Apple crap which doesn't work with 90% of the software on the market.
Re:What an amazing surprise! (Score:5, Informative)
You must be living in some kind of bizarro reality. Internet connections are NOT regulated at all, right now. Things will improve when Internet connections fall under the auspices of the FCC.
Re:What an amazing surprise! (Score:4, Informative)
You do realize FCC has no hand in market prices, correct?
Re:What an amazing surprise! (Score:5, Insightful)
These studies were done before the FCC's Net Neutrality regulations went into effect.
Actually, I'm lying. I don't know when they were done. The article links to... get this... no study. I can't find a single link on the Internet to the study that this article suggests happened.
So how can we draw any conclusions about the effectiveness of the new policies from this article?
Re:What an amazing surprise! (Score:5, Insightful)
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I think the study is the last paper published in 2014 at this site.
http://www.measurementlab.net/publications
Looks like they did a good job of isolating the cause to the Interconnection point.
They admit that they have no clue as to why there was a problem at the point.
That seems more a private business consideration instead of a technical issue.
They also found some interesting latency increases with Comcast which appeared to be there even during non-busy times.
Over time, they appeared and disappeared nation
Links to the actual study (Score:5, Informative)
Yes, the article referenced doesn't point to the actual study directly, a but with a bit of goggling I found:
The battleground — where this degradation takes place — is at ISP interconnection points. These are the places where traffic requested by ISP customers crosses between the ISP’s network and another network on which content and application providers host their services.
This test measures whether interconnection points are experiencing problems. It runs speed measurements from your (the test user’s) ISP, across multiple interconnection points, thus detecting degraded performance.
What I don't understand is why people assume congestion is intentional throttling by ISPs for them to profit later with imagined fast lanes. Isn't the simpler assumption that it costs ISPs money to add interconnection capacity. And since their customers don't/can't choose ISPs based on the quality of their connection all the way to the popular content providers, the ISPs don't spend money on those upgrades? Usually the only thing customers have to go on and promised is the maximum download/upload speeds quoted by the ISP for the last mile.
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What I don't understand is why people assume congestion is intentional throttling by ISPs for them to profit later with imagined fast lanes.
Assume? The ISPs have been fighting (a losing battle) for a legal structure that will allow them to do it.
Hell, they're even telling us that is exactly their plan.
FTFA:
In Atlanta, for example, Comcast provided hourly median download speeds over a CDN called GTT of 21.4 megabits per second at 7pm throughout the month of May. AT&T provided speeds over the same network of â... of a megabit per second. When a network sends more than twice the traffic it receives, that network is required by AT&T to pay for the privilege. When quizzed about slow speeds on GTT, AT&T told Ars Technica earlier this year that it wouldnâ(TM)t upgrade capacity to a CDN that saw that much outgoing traffic until it saw some money from that network (as distinct from the money it sees from consumers).
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That is a form of throttling. They are knowingly selling a level of performance that will require upgrades for them to actually provide and then they're not doing the upgrades.
Would you tolerate a gas station selling you 10 gallons of gas when they know they only have 5 gallons left?
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The thing is, they aren't selling you X mbps guaranteed for every end to end connection. That's impossible of course. I'm curious if during this 8pm-10pm window, users can still get their X mbps in aggregate by downloading from many providers in parallel. If so it doesn't sound like a problem, more like a reality of how networks work. If the throttling is based on content, such as movies downloaded from this GTT CDN are throttled but random zip files downloaded from the same servers are going at full speed,
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Except that's not how it works. There is one tank and it has 5 gallons in it. It is not even theoretically possible that you will get 10 gallons. In the ISP case, you might in some cases theoretically be able to get the up-to speed, but you are statistically more likely to be struck by lightning as you win the big lottery jackpot.
I don't think it's unreasonable to require that the advertised up-to speed be something the average customer will actually see from time to time.
Re:What an amazing surprise! (Score:5, Funny)
This is the single most stupid thing said on the internet today.
Congrats, you even make Kardashians look like rocket scientists.
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It's just lawmakers judging what is right for people.
Let me see here. Stores are deciding they don't want to associate their name with a flag that many people see as a racist and divisive symbol. What exactly do lawmakers have to do with this?
Re:What an amazing surprise! (Score:5, Funny)
When you strongly regulate something the effects are negative for the consumer!
Ya! Like all that clean air and water the government is regulating. And don't get me started on safe food and drugs. /sarcasm
Re:What an amazing surprise! (Score:5, Informative)
Soy sauce made from human hair.
Poisonous alcohol made from industrial alcohol.
Counterfeit drugs, including antibiotics with a disinfectant as an ingredient.
Tainted meat from all kinds of animals: pork, beef, lamb and chicken, but also cat meat sold as rabbit, poisoned snails, and goat urine treated duck.
And always a big favorite: cooking oil filtered from sewage.
When you strongly regulate something the effects are negative for the consumer!
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If you're fed up (pun intended) with safe food and other consumables I suggest that you order the cheapest possible products directly from China. Unlike the commies here in the US, manufacturers there are mostly unencumbered by effective regulation, so anything goes.
You're not kidding. Just today there's this article on the BBC (and elsewhere) titled China 'seizes 40-year-old meat in crackdown on smugglers' [bbc.co.uk]
According to state newspaper the China Daily, officials from Guangxi, a southern region bordering Vietnam, found meat dating back to the 1970s.
Yang Bo, an anti-smuggling official in Hunan province, was quoted as saying food was often transported in ordinary rather than refrigerated vehicles to save money. "So the meat has often thawed out [and re-frozen] several times before reaching customers," he said.
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I would not call SuperKendall a Libertarian. He is a corporate stooge, libertarians would expect to be able to sue the ISPs for this behavior.
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Then some people figured out that they could make more money by not giving a shit about what they dumped into the rivers, spewed into the sky, or whether the meat/produce/etc they were selling was safe to eat, etc. After a while, there was enough of a public outcry about stuff like rivers literally catching on fire (https://en.wikipedia.org/wiki/Cuyahoga_River#Environmental_conc
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So, because the local government forced them to sell the land, and the dept of education didn't actually bother to read the deed to the land, then built on the land causing the breach of the containment structure, it is all the chemical companies fault? That is absurd.
From that Wikipedia entry:
The Niagara Falls City School District needed land to build new schools, and attempted to purchase the property from Hooker Chemical that had been used to bury toxic waste. The corporation initially refused to sell citing safety concerns; however, the school district refused to relent.[1] Eventually, faced with parts of the property being condemned and/or expropriated, Hooker Chemical agreed to sell on the condition that the School Board buy the entire property for one dollar.
To be certain that the School Board knew what it was getting by taking the Canal, Hooker escorted School Board members to the Canal site and made test borings in front of them. On its own initiative and at its own expense Hooker Chemical thus ensured that the School Board had directly witnessed the danger which would later be proclaimed in the deed which the School Board would sign. Hooker Chemical thus also ensured that the School Board understood the singular unsuitability of the land for the uses the School Board planned to make of it. However the School Board already had a plan, and would not change it.
So this was a failure in the school board. They were warned that this spot was an awful spot to build a school. Now, I don't know much about how dumps work, but it sounds like they were doing the proper preventativ
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Ya!
Just like food safety...
car safety...
workplace safety...
hazardous waste...
You know what, the list is too big.
It's easier to just call you an idiot.
Idiot.
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You must be a young kid. Im guessing you dont remember when Ma-Bell ran all the phones in the US and you paid $0.25 a min to call someone that was less than 30 miles away.
Tell me, how much does it cost to call someone 30, 50, or 100 miles away now? Oh wait, it is $0 a min. All from regulating Ma-Bell and having the markets opened.
Kind of killed Phreaking with $0 a min long distance. lol
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Tell me, how much does it cost to call someone 30, 50, or 100 miles away now? Oh wait, it is $0 a min. All from regulating Ma-Bell and having the markets opened.
No, I think that's a result of competition from the internet/data networks. When Ma Bell was broken up into regional Bells, there were still high long distance fees. And yes I do remember that.
Cell phones with extremely high monthly costs, so high that providing long distance was an "eh why not" for the companies involved, sealed the deal. And they drove down costs by using data networks to carry voice. Packet switching vs dedicated lines made a big difference.
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When you strongly regulate something the effects are negative for the consumer! What an astounding shock that must be to everyone except the people who tried to warn you!
I know! Consumers were so much better off before regulation. Why does the stupid government prevent me from buying the patent medicines I want? The free market was working perfectly until whiners like Upton Sinclair came along. Rivers were intended (by God) to be the sewers of industry! Then the cry-baby unions, "waaah, eighteen hours a day is too much, waaah!"
Please, can we go back to the way it was before stupid regulations? Everything sucks now.
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- reminds me of something a previous President said - he had to violate free market principles to save the free market... And oh how you all laughed when he said it, now you borrowed his logic.
Utopia is always sold that way... And always with the same results.
Re:Not surprising... (Score:5, Insightful)
What a load of crap. The Major ISPs want to become content publishers, nothing more and nothing less. They want a 30% hit from all the content sold on their networks.
The internet, the digital highway, needs to be as regulated as every other road for smooth traffic flow. Imagine a sick corporate world, where you are forced to pull over to allow a corporate executive through and if you do not move over fast enough, forced straight off the road. Imagine roads run as revenue operations, fines for everything, penalties for excess use, penalties for not using it enough, all you movements subject to review. Imagine wanting to drive to one place only to be forced to drive somewhere else instead. Imagine tolls on every road and footpath. Imagine someone else owning your driveway, front path and garage. Imagine being charge for having more stuff in you car when you use roads, four people four tolls, full boot, extra fees. That is corporate freedom in roads just as they would implement it on the digital highway.
Re:Not surprising... (Score:5, Informative)
The FCC has removed incentives for monopolistic ISPs to increase backbone network capacity since they are not allowed to derive any additional revenue to offset the cost of those investments...
They were NEVER going to do that, ever, until it became absolutely necessary and/or someone else paid for it.
For starters, ISPs do not have anything to do with the backbones - those are owned and operated by other companies that do not sell connections to the end user. The backbone is not the problem - the ISPs which control the "last mile" are.
And there's plenty of bandwidth for the most part. All evidence suggests that the plan was never to increase bandwidth and charge extra for better service - the plan was to throttle and charge extra for normal service.
This is self evident in the fact that the backbone is fine, but traffic is what's being artificially throttled. It's exactly what they were doing and the FCC regulations were put in place to stop it and preserve the internet how it was, not change it.
There's no such thing as a free market when there is a monopoly. Network Neutrality prevents monopolies from harming competition and actually *preserves* what little free market exists on the internet.
=Smidge=
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So they need to get slapped down for false advertising for any link that is hitting 100% on a 95th.
time to remove the monopolies (Score:2)
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You do realize, that in the example provided, Comcast to Nlayer was a steady 21Mbs, while AT&T was the sub Mbs carrier, right? The problem wasn't Comcast to Nlayer.
The funny thing is, if you read the article, that is the only time in the entire thing Comcast's name is mentioned, and it's not in a negative way.
But I guarantee you that everyone is going to assume Comcast is one of the five mentioned in the summary just because of the general bias.
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They dug themselves that hole over a course of decades, so they have the reputation that they deserve. The fact that they became one of the remaining five ISPs shows that when the business environment is monopolistic, the worst will be the survivors
If someone could wave a magic wand and have immediate competition in the ISP market (with lots of new players) Comcast wouldn't last six mont
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The study, conducted by internet activists BattlefortheNet, looked at the results from 300,000 internet users and found significant degradations on the networks of the five largest internet service providers (ISPs), representing 75% of all wireline households across the US.
When 5 companies have 75% market share, it's a highly monopolistic market, which will result in very high prices because of lack of competition.
You need to figure out how (politically and technically) only five companies are allowed to profit from a commodity service. Imagine if only 5 vendors made and sold all t-shirts. How high would the price of t-shirts be then?
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It will be rather hard for them to do that when many of us have contracts.
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You can cancel those contracts whenever you like, right?
So can they.
In fact, they already frequently do, and you don't even notice it because they just give you a new contract with new terms, and you keep paying.
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