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Windows Software Hardware

Windows 10's Automatic Updates For NVidia Drivers Causing Trouble 317

Mark Wilson writes: One of the features that has been removed from Windows 10 — at least for home users — is the ability to pick and choose when updates are installed. Microsoft has taken Windows Update out of the hands of users so the process is, for the most part, completely automated. In theory, this sounds great — no more worrying about having the latest patches installed, no more concerns that a machine that hasn't been updated will cause problems for others — but an issue with NVidia drivers shows that there is potential for things to go wrong. Irate owners of NVidia graphics cards have taken to support forums to complain that automatically-installed drivers installed have broken their computers.
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Windows 10's Automatic Updates For NVidia Drivers Causing Trouble

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  • by snowgirl ( 978879 ) on Sunday July 26, 2015 @03:07PM (#50186035) Journal

    Usually the problem is something like, "it isn't giving me the newest driver" or simply the poor quality of the drivers in the first place. (For awhile there, if I clicked on the start button, it would cause my screen to reset!) And a lot of "your driver stopped responding so we turned it off, then back on again."

    In some ways, I like that the drivers are being pushed to me automatically, but at the same time, if I'm doing multiple reinstalls in a single day, I've already downloaded the drivers... I don't need them to be downloaded YET AGAIN, every install...

    • by RogueyWon ( 735973 ) on Sunday July 26, 2015 @05:26PM (#50186507) Journal

      Always going to the most recent Nvidia drivers has been a risky proposition for years, on Win 7, Vista, XP etc.

      Nvidia put out a lot of driver updates tied specifically to newly released high-profile games. In some cases, performance in those games will be pretty shocking if you don't move straight to the latest drivers. The PC release of GTA5 (in most respects a solid release) is one example. Sometimes, the drivers are fine. More often, they cause issues with a range of older applications and games. One recent driver update caused massive issues with .mkv playback, for instance (though a workaround was discovered fairly quickly).

      The sensible thing to do is to upgrade your drivers only every few months and only move to versions that are generally recognized as stable and whose known issues have well-tested workarounds. Automatically moving to the latest version is a mug's game.

      Sometimes the whole thing goes amusingly wrong. When id Software released Rage, it had horrible texture pop-in issues on most PCs with Nvidia cards. Why? Because id had expected Nvidia to put out a particular driver update in time for launch and Nvidia had gone with a different one instead.

      • by Dutch Gun ( 899105 ) on Sunday July 26, 2015 @07:03PM (#50186841)

        I have a GTX 560 ti, and a couple of years ago, Nvideo released a driver that hosed that particular card with occasional lockups and general meltdowns. Hardware acceleration in Firefox, for instance, would cause the driver to glitch badly enough to require a reboot. Although Nvidia eventually did track it down and fix it, it took quite a few months to do so. I had to monitor their user forums to wait for a fix, and only then could I safely patch once it was confirmed by testers.

        My computer would have been near unusable had the latest updates been forced on me. Microsoft really needs to rethink this. Patching automatically works fine as a default for home users, but there HAS to be a way to defer, roll-back, or opt-out of specific patches - especially anything that isn't security-related, like drivers. Patching an entire OS is not as simple as patching a browser. You know they're looking at the Chrome model here, which was actually somewhat controversial when it launched. This is a "we know what's best for you, so you don't have a choice anymore" model, and while it will be fine for *most* people, we've already seen that it can cause problems for *some*.

        • by Dutch Gun ( 899105 ) on Sunday July 26, 2015 @07:17PM (#50186895)

          Note: I saw an AC mention you could turn off automatic downloading of drivers, so I checked it out. Keep in mind my Windows 10 version is out of date, though. so the RTM may be different.

          Go to Control Panel -> System, then click on "Change Settings"

          Under the Hardware tab, you can click on a button called "Device Installation Settings"

          You're then asked "Do you want Windows to download driver software and realistic icons for your devices?
          * Yes (recommended)
          * No

          Unless this changes for launch, it looks like people will have a way to opt out of automatic driver updates, so that's a good thing. Still, damn... they really buried that setting deep.

          • Yeah, it's usually been a bad idea to let Windows update it's own drivers. They have a bad habit of downgrading things like Video drivers with older "Microsoft Certified" versions, and break/remove a bunch of features in the process.

            Almost every other Windows version treats driver downloads as "optional" so they aren't automatically installed even if Automatic updates are on. Has this changed with Windows 10?

            • It appears there's no notion of "optional" updates anymore, at least for the consumer version of Windows. Instead, as I mentioned, there's a checkbox buried deep in system settings to prevent drivers from getting upgraded. Also, there's a separate checkbox on the Windows Update settings page to determine if you'd like Microsoft applications to automatically be updated. I'd guess this would control whether things like Office are updated automatically as well.

              • It appears there's no notion of "optional" updates anymore

                there's a checkbox buried deep in system settings to prevent drivers from getting upgraded

                ?

                • by Dutch Gun ( 899105 ) on Sunday July 26, 2015 @10:43PM (#50187523)

                  Not sure why the question mark. What don't you understand?

                  The category of "optional" updates has gone away, and is instead replaced with the ability to disable driver or application downloads. This is roughly the same in practice, but is slightly less flexible.

                  The disadvantage with the new mechanism is that you can't pick and choose among the "optional" updates. Say you wanted to update your audio and mouse drivers, but not your video drivers (since you prefer to update them using Nvidia's app to do so).

                  The advantage of the new system is that you can choose to automatically update what used to be an optional update, and those had to be manually applied, if I remember correctly. Some people may also prefer to have both their drivers and applications automatically updated. It's a bit friendlier for typical users at the expense of the power-users.

                  I'd like to see that "driver downloads" setting moved to the main Windows Update settings page, where people are more likely to find it.

                  • Well, whatever they want to label it as now it's still optional.

                    The reason it's probably buried is to keep your average person poking around and messing with things that they don't understand. I think the automatic update changes will be a good thing for most people while those of us who know how will still be able to stop them.

                  • No doubt peripheral manufacturers will take advantage of this to silently install shovelware on users' machines, like Logitech's "Download Assistant". This will be the new avenue used by advertisers to install themselves in the system tray or browser. Microsoft themselves have endorsed this by silently installing a Windows 10 nag using Windows update.
          • by Dutch Gun ( 899105 ) on Sunday July 26, 2015 @11:14PM (#50187637)

            Well, shit. Someone else informed me that the option to disable updating of drivers is ONLY when you insert new hardware. So, you typically wouldn't want to disable this.

            It looks like this may still be an issue then. Damn, that's a really misleading setting name. Sorry for the misinformation.

        • Drivers can be related to security; even graphics ones. Usual bullshit like sending specially crafted/malformed data to then execute something arbitrary can possibly happen.
          A better answer would be "LTS drivers" that receive security updates (and some compatibility updates) and that does exist, but it's the legacy drivers. e.g. 30x.xx for geforce 6/7 hardware.

      • I turned off automatically updating of NVIDIA drivers after I found out it broke either DDC or EDID. Whichever it broke it caused Windows to default to a screen resolution / refresh / something much larger than the screen was capable of. Took a while to diagnose boot into safe mode and roll back the driver. Trying to figure out what's wrong with a computer when the screen doesn't come always results in a bad day.

    • ...if I'm doing multiple reinstalls in a single day...

      ...you've got major problems with your OS. Why do you keep reinstalling the same borked version of Windows when you know it's not going to work for you? That's pretty much the classic definition of insanity!
      • Not with Windows. Sometimes insanity is the only way to get a Windows machine or server running properly.

        Before people come after me, No, I don't use Linux at home or in the work place. I work as a Windows SA.
    • by Mashiki ( 184564 )

      And a lot of "your driver stopped responding so we turned it off, then back on again."

      That's the infamous nvidia TDR problem, and has been plaguing their drivers and cards since the very early R.208.xx series drivers. Said TDR problem has been so bad that ~4 years ago they were paying to ship PC's to California [bluesnews.com] for testing to determine the cause of it. It's been on-going since 2008 [geforce.com] and they haven't fixed it, or have been working on 'trying to fix it' since then.

      The last time nvidia fixed it in mid 2011, it was due to the cards throttling the core voltage down to control the amount of heat

  • by QuietLagoon ( 813062 ) on Sunday July 26, 2015 @03:11PM (#50186047)

    ...but an issue with NVidia drivers shows that there is potential for things to go wrong....

    Given Microsoft's history of buggy Windows Update patches these past few months, I'd proffer that there is more than just a potential for things to go wrong. There is a likelihood that things will go wrong.

    .
    Microsoft really needs to up its game regarding the quality of the patches it is foisting upon the world.

    • I surely don't know what you mean!

      /glances at KB3079904, which was installed the other day to replace a different update that they got wrong just days earlier, and notes that this is what happened even with patching a serious security vulnerability

    • Question: Who owns the device drivers for hardware?

      In the Linux world, the h/w vendor publishes specs, or conforms to standards, so the kernel guys write drivers and merge it. The distributors like RedHat keep sending updated drivers.

      In the Windows World, Microsoft seems to have deep distrust of h/w vendors, despite not making any hardware by themselves. MS does not enjoy any h/w vendor having control of the OS internals, but such control is essential for the h/w to work.

      If MS published interface or device

  • Ahead of the curve (Score:5, Interesting)

    by Somebody Is Using My ( 985418 ) on Sunday July 26, 2015 @03:18PM (#50186071) Homepage

    This is exactly the sort of thing everyone predicted would happen with enforced automatic updating. It is exactly the sort of reason people argued against taking control out of users hands. I just didn't expect we'd see an example of it before Windows 10 was actually released though. For once Microsoft has proven itself to be ahead of the curve. Yay?

    While Microsoft Update has generally been something good for Windows (and the Internet) by reducing the number of vulnerable machines, it has not been without its share of programs. There are countless stories of Update pushing bad patches and drivers, and quality-control at Microsoft has apparently taken a turn for the worse in the last couple of years. Nobody is arguing that Microsoft should stop pushing patches or even that the default - especially for home users - should be to automatically download and install the patches. But by removing the user's ability to ultimately accept or decline these patches benefits nobody.

    But I guess Microsoft wasn't satisfied with just having a reputation for producing shoddy products that don't work as intended; now they seem to be working towards earning the reputation for creating a product that intentionally goes out of its way to break itself.

    • by luther349 ( 645380 ) on Sunday July 26, 2015 @06:38PM (#50186767)
      drivers should still be option where security should be auto simple yet seemly inpossable for Microsoft..
      • It actually is an option (buried deep in system settings) to disable driver auto-updates. I was beta-testing Windows 10 and I didn't even realize this was possible until someone mentioned it in this discussion today.

        Changing this setting to OFF is going to be the very first thing that power-users do with Windows 10. See my post above for details.

        • If you're talking about the comment the AC made above:
          "Control Panel -> System -> Hardware tab -> Device Installation Settings -> Never install driver software from Windows Update"

          That controls action for when you insert new hardware. Precisely the opposite action of what you want to happen.

          • Ah, I see. Well, that makes a little more sense as to why it's buried in the options down there. Then Microsoft needs to add a checkbox to disable automatic driver updates then, similar to the way you can opt out of automatic application updates.

            Doh. At times like these I wish I could edit my posts (or at least append new info to them), when I'm flat out incorrect.

          • No, not exactly. There is still a repository of generic drivers for things (as well as specific drivers). We had to use the option you listed above on the machines at a hospital I worked at a few years back due to an extremely slow connection to Microsoft. Basically, you could plug in a keyboard, and it would search Windows Update for 5 minutes before being able to use it. So when that option was checked, instead of getting "Dell 104 Key USB Keyboard" with a nice little picture of it, you get "Generic U
  • This is why the forced automatic updates are a horrible idea: one bad update adversely affects many machines automatically.

    I wonder how many times this will happen before MS once again allows home users to choose how and when to update.

    • Not having updates is suicide if you check your bank account or pay bills online! Damned if you do damned if you don't. I only had one problem luckily since Vista with an update.

      MS needs to rehire their QA team they fired back before they certify a WHQL for update.

  • by no-body ( 127863 ) on Sunday July 26, 2015 @03:28PM (#50186113)

    disenfranchising users and using them as exploitable cannon fodder to be sucked on!
    Who owns and controls my computer?
    Some dork in a far away country living out his/her power trips or is it the insatiable, money greedy, total out of touch, higher-upper robot-C?O acting in delusion what needs to be done.

    For chrissake, if you want to do anything on the hardware and software I paid for, kindly ask me and give me a choice.

    Run fiddler on startup and see who has his dirty fingers in the box in your room.
    Is this just a bad dream and when will it be over?

    • Is this just a bad dream and when will it be over?

      When you buy software designed for IT professionals rather than Mom and Pop "Home" users.

  • And FYI they install automatically too on 7 and 8.1.

    I only use the drivers from Windows update as the ones from ATI or NVidia are always buggy. Sounds like a bad time to fire the QA team and only focus on usage scenarios and feedback.

    I personally will avoid 10 until redstone or the update after comes out ..,. and will use the professional edition.

  • I disabled the update that nags me to install Windows 10. No way, I have a laptop that is certified to run under 8, and I'll be damned if I'm going to spend even one minute in driver hell. I uninstalled the update, and I think I told Windows Update not to install it again. I hid it, or something...I don't really remember. I applied some kind of solution I found from a message board. But whoops, there it is again after a recent reboot. It also demanded I activate Windows again after boot, which I've al

  • Re: (Score:2, Insightful)

    Comment removed based on user account deletion
  • Wasn't Win10 the system where you can't turn off updates? Now, how does that work out for you?

    • Wasn't Win10 the system where you can't turn off updates?

      Err, yes. As the first line of the summary points out.

  • Not Just Win10.. (Score:5, Informative)

    by LVSlushdat ( 854194 ) on Sunday July 26, 2015 @04:15PM (#50186295)

    I normally spend my time on my computers in the company of a Linux distribution, but since I'm a retired "Windows Janitor", I get bugged a lot to "take a look" at friends/neighbors machines. Since the last version of Windows I spent any great amount of time with was XP, I figured I'd better see what all the hoopla was about Windows 8/8.1. I came into a retail copy of 8.1 instead of $$$ for some work I did on a neighbors system, so I figured I'd grab a spare laptop drive and install it so I could get familiar with it, so as not to come off as derpy when the inevitable calls on 8.1/10 start hitting my phone. The install was as smooth as silk, and the system looked/worked fine, after installing the MANDATORY ClassicShell. The inevitable WU notification came and told me I had 100+ updates, so I turned it loose to do its thing.. Once the updates installed, and a reboot, I logged into the system and KABLOOOIE.. right after login, one of the new-style BSOD's telling me there was a video_tdr_failure in one of the pieces of the Nvidia driver that WU forced down my systems throat.. After some googling to find that MS, in its infinite wisdom, had changed the old "F8" to get to safemode, I managed to figure it out and installed the latest/greatest from the Nvidia website, which made the Quadro FX770M in my system happy... Now I hear that MS, once again, in its infinite wisdom, is gonna take away the capability of permanently skipping crap updates in Windows 10, I'm getting close to the point of heading back to Linux, and telling friends that "if you want my help, you get rid of Windows and use Linux"....

  • by cfalcon ( 779563 ) on Sunday July 26, 2015 @04:27PM (#50186337)

    It sounds awful. Automatic updates sounds great, because it's a default. And you can turn it off. Windows 10 moves heaven and earth to remove the parts that let you turn it off. How does that sound great to anyone, at any point, ever?

  • Drivers have always been iffy on windows update.

    Some times they try to install older ones on top of newer ones / try to install basic ones that lack CCC for AMD or the NVIDIA tools.

    Try to install non working ones for some Intel nic cards.

    Why make drivers forced ones? In the past some where auto picked and others where not.

  • OS X and iOS constantly nag users to update system software and user apps. Sometimes an app is really improved, but far more often the update includes adware and other crap. There's no way to know because those 'enhancements' are not mentioned when you are asked to update. It's best to look around for other users who updated and reported on the result--if you have lots of time on your hands...

  • Update Clashes (Score:5, Informative)

    by westlake ( 615356 ) on Sunday July 26, 2015 @05:15PM (#50186477)

    Irate owners of NVidia graphics cards have taken to support forums to complain that automatically-installed drivers installed have broken their computers.

    That would be 17 posters on the NVIDA GeForce drivers forum. Windows 10 Display Driver Feedback Thread [geforce.com]

    Interestingly the problem has also been experienced by Forbes contributor Paul Monckton who has done some digging and explained to me that the fault lies in a conflict between Windows Update and Nvidia's own driver and software management tool the 'Nvidia GeForce Experience'.

    Many PC components and peripherals come with bundled software that automatically manages driver updates already. PC makers also often bolt on driver update management software onto their PCs (Lenovo is a notable example) which then has the potential to conflict with driver updates delivered by Windows Update.

    ''It looks like driver version 353.54 [the latest at time of writing] is available only via Window Update,'' Monckton told me. ''The problem is the Nvidia GeForce Experience then tried to downgrade that to the previous version while claiming the previous version was actually newer.''

    The problem is compounded by the fact that Windows Update doesn't actually reveal driver version numbers prior to install or warn the user in advance so pinpointing something that has suddenly caused problems can be hard to identify.

    Given Windows 10 updates cannot be stopped the most obvious solution is to uninstall third party driver management and hand it all over to Windows Update to avoid clashes. This potentially simplifies matters by providing an all-in-one update service, but it does mean taking away control from specialist companies over their own products.

    Windows 10 Automatic Updates Start Causing Problems [forbes.com]

    • by jkrise ( 535370 )

      the most obvious solution is to uninstall third party driver management and hand it all over to Windows Update to avoid clashes.

      This is neither obvious nor desirable, never a solution. Windows is an OS written by Microsoft. Generally, Microsoft makes no hardware, yet, the OS runs on hardware.

      So the obvious solution is for MS to publish and adhere to standards for device drivers interfacing and integrating with the OS, and keep shut. Otherwise, Microsoft should be the sole mfr. of all hardware that is sup

  • Mesa/nouveau are released under an MIT license. Any time MS want to hire their core developers, the option is there.

  • Look, I simply do not trust Microsoft to force updates on their timetable and without user consent.

    They've had far too many incidents of demonstrating they absolutely suck at doing it, and there's far too many configurations of machines for this to work without leaving a wake of crap behind it.

    Sorry, but this is just more Microsoft thinking they know what is best, being assholes about, and being fucking wrong about it.

    If Microsoft is going with a model of "it's our computer and we'll break it if we want to"

  • It's gonna be quite the ride!

    Also, remember - sharing your wireless connection with the world is awesome

  • by DERoss ( 1919496 ) on Sunday July 26, 2015 @07:42PM (#50186991)

    Currently running Windows 7, I allow Microsoft to notify me about updates; but I block them from downloading or installing. But that is how I handle all software. The only automatic updates that I allow are virus definitions for my anti-virus application, and updates to that application itself are also blocked until I am ready to download and install them.

    For Microsoft updates, I wait at least a week after they are released. I read news reports and the alt.windows7.general newsgroup to see what others have experienced with those updates. I try to read Microsoft's "details" about its updates, but those are generally so vague that I cannot tell whether an update benefits me or benefits Microsoft. I reject any Microsoft updates for applications that I never use (e.g., Outlook, Silverlight) and any updates that facilitate installing Windows 10. I also reject Microsoft updates for non-Microsoft products. (Because I bought Acronis True Image, I get notices about updates directly from Acronis. I rejected Microsoft's recently released Acronis updates.)

    In all cases, I want to delay any updates to any software on my PC until I know the process will not interfere with other tasks to which I have assigned a higher priority. Microsoft might release its updates on its own schedule, but I will install them on my own schedule.

    All this means I certainly will not be updating Windows 7 to Windows 10. Another reason is that I have applications that run on Windows 7 -- some that I originally ran with Windows 95 -- that (1) are no longer being developed or even available but still serve my purposes and (2) Microsoft admits will not run with Windows 10.

    Windows 10 (or even a later Windows) might be in my future only when I need a new application that will not run on any earlier version of Windows. Given that I am already 74 years old, my Windows 7 configuration might last longer than I will.

    • by DERoss ( 1919496 )

      By the way, Microsoft does own the Windows and Office software on my PC. Thus, Microsoft might have the right to alter that software. But Acronis owns the Acronis True Image application; I am not sure what permissions Microsoft has from Acronis for altering that application. Did Microsoft have permission to alter NVida's driver?

      In any case, I own my PC. It did not come from Microsoft. And I have the right to control what signals enter it, including electronic transmissions of software updates. I will

  • My Dell XPS 15 laptop running Windows 7 has an Nvidia graphics processor as well as Intel graphics. A choice can be made as to which processor to use for any application. I wonder if this is why I haven't seen the Widows 10 update Icon that invites me to reserve my update to Win 10. Maybe it's something else. A desktop computer I built running Win 7 does show the update icon.

    Like many who have posted above, I have disabled auto updates on both these Win 7 computers and wait for a week to find out if ther
  • by ZorinLynx ( 31751 ) on Sunday July 26, 2015 @08:35PM (#50187145) Homepage

    Seeing users having issues with broken drivers may cause Microsoft to reconsider and allow more control over updates.

  • by pecosdave ( 536896 ) on Sunday July 26, 2015 @09:59PM (#50187423) Homepage Journal

    Microsoft has had some really bad track records with patches as of late. They've trashed Outlook 2010 no less than four times this year, it's gotten so bad we've had to disable updates company wide. I actually had one use request a downgrade to Office 2007 since Microsoft didn't seem to break that one. After the third mass break this year it's gotten to the point that I outright ban any patch labeled Outlook when I update a system with 2010 on it.

    Come on Microsoft, I didn't have a huge amount of trust in you to begin with. Publicly address this chain of fail and promise you'll cut it out to restore some faith.

  • by ledow ( 319597 ) on Monday July 27, 2015 @03:27AM (#50188211) Homepage

    Automatic updates are fine in principle.

    But every update breaks 1% of the things it hits. It's as simple as that.

    For home users, that wasn't a problem, because they have one machine so might survive hundreds of updates before anything goes wrong.

    On networks, it's a damn nightmare. Even with homogenous environments, you're looking at one thing broken every update, or thereabouts.

    The problem with forcing auto-updates is that it doesn't solve the reasons people turn auto-updates off. The main reason? People have suffered breakage like this of previously perfectly working systems. And to the point they get BSODs or complete failures to boot, not just "oh, something's slightly slower or they moved an icon around".

    To a professional environment, it's a 10-minute re-image. To a home user, it's days without the machine while they pay someone to look at it, who does two seconds work and charges a fortune, for something that they aren't likely to understand (and if they tried it themselves, might well end up breaking more than they fix).

    It's the wrong way round.

    I get that you want to keep thing secure, but breaking graphics drivers for EVERYONE isn't the solution there. In fact, more of a risk is some virus getting on the machine and crippling auto-update anyway. I see that as the only way for the virus to survive any length of time - if it allows random patching then it's entry method will fix itself.

    So, auto-patching by default doesn't solve the problem there - malware will still stop them happening and so persist security risks. But users who are following all the guidelines are getting BSOD's and crashes and unbootable computers because of the quality of the updates, not to mention the junk shoved into them (malware scanners, adverts for the next version of Windows, etc.). That's just backwards.

    The one thing that annoys me about any software is lack of choice. Why CAN'T I have the old start menu back if I want? It's really not that difficult to supply it as an option. I will go out of my way to reintroduce those options if necessary. I don't care what you want as the default, I care about being able to select MY CHOICE.

    And that's what they are planning with Windows 10 updates - removing the choice such that you can't stop a known-bad update propagating to your machine unless you spend lots more money on enterprise-level versions of the OS and dedicate a server to the task. Given the number of bad updates pushed out in just the last year, it's a disaster waiting to happen.

    I can, and will, find the option to disable it, just because you MADE me do so. If you'd just put the option as default (like it's always been) but allowed me to disable, I could at least say "Woah, there's a dodgy update for Windows 10 making the news - I will stop it until I'm sure MS has fixed the problem". The alternative is really VM'ing it and rolling back - and if I'm going to have to do that, fuck Windows, basically.

    It's a nice sentiment, but MS has proved that it can't be trusted to not put tons of junk into "critical security updates" which it doesn't label properly (and puts in adverts for Windows 10 that you then struggle to rid yourself of into such updates). As such, I can't leave them to make the decision as to what's critical for security and should be forced to my machine, and what's not.

    And if an nVidia driver - whether or not it can be fixed by a clean install - might just one day get forcibly updated and cock up a machine, that's not something I want to have on a games machine which has only the barest of connections to the net behind a firewall. It really doesn't need all the latest Windows Updates if all it is is a games machine with, say, Steam, and doesn't download third-party shit and just plays games and goes out on a handful of high-numbered gaming ports. Especially if the risk is some random nVidia driver being shoved onto the machine and breaking it (hell, some drivers for nVidia will ramp up the temperatures etc. on you

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