Mark Wilson writes: LinkedIn caused a storm a couple of days ago when it removed the option to instantly download contacts. Many users of the professional social network were more than a little irked to discover that while contact exporting was still available, a wait of up to three days had been put in place. Unsurprisingly, users revolted, having been particularly upset by the fact the change was implemented with no warning or announcement. But the company has managed to turn things around by quickly backtracking on its decision after listening to a stream of complaints on Twitter.
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