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Mozilla Firefox Windows

Mozilla CEO: Windows 10 Strips User Choice For Browsers and Other Software 371

puddingebola writes: Mozilla CEO Chris Beard has sent an open letter to Microsoft CEO Satya Nadella complaining about the default settings in Windows 10. Users who upgrade to 10 will have their default browser automatically changed to the new Edge browser. Beard said, "We appreciate that it’s still technically possible to preserve people’s previous settings and defaults, but the design of the whole upgrade experience and the default settings APIs have been changed to make this less obvious and more difficult. It now takes more than twice the number of mouse clicks, scrolling through content and some technical sophistication for people to reassert the choices they had previously made in earlier versions of Windows. It’s confusing, hard to navigate and easy to get lost. ... We strongly urge you to reconsider your business tactic here and again respect people’s right to choice and control of their online experience by making it easier, more obvious and intuitive for people to maintain the choices they have already made through the upgrade experience.
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Mozilla CEO: Windows 10 Strips User Choice For Browsers and Other Software

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  • by NotDrWho ( 3543773 ) on Friday July 31, 2015 @10:07AM (#50223267)

    Try using a non-Safari-based browser in iOS

    • by Karlt1 ( 231423 ) on Friday July 31, 2015 @10:22AM (#50223461)

      Or try using a non-Firefox browser with the Firefox OS.
      Or try using a non-Chrome browser with the Chrome OS.

      • Pretty much this. GP forgot that mobile !=desktop, and Firefox/Mozilla was complaining about the desktop restrictions.

      • by ADRA ( 37398 ) on Friday July 31, 2015 @11:25AM (#50224061)

        Its almost like... in those cases the OS is a specially crafted web browsing tool instead of a GENERAL PURPOSE operating system.

        Nobody's assuming that a phone / tablet / netbook have unlimited control (though it is nice when given), but for a general purpose OS, you expect fluidity. I guess some of the big shifts in Windows since 8 (maybe earlier, but in much smaller doses) has been their ham-strung proprietary and irreplacible components that lock down more and more of the OS. This may well be my last Windows if Linux Gaming becomes more of a thing. If the last couple years' growth has been any indication, it looks like a real possibility now.

        • I remember reading an article several years ago which covered some internal leaked MS memos. In essence it said that MS was going to monetize every component of an OS, including hardware access. Have a high end graphics card? Want graphics acceleration in a game? Pay the subscription rate for DirectX. Want an update, pay the subscription rate for the portion of the OS you want to update. Have 2x8 core CPUs and want to use them? That is an extra fee. Have memory you want to use? Past a certain point

        • Re: (Score:3, Interesting)

          by KGIII ( 973947 )

          Nobody's assuming that a phone / tablet / netbook have unlimited control (though it is nice when given) ...

          Like hell I am not. I expect full control of a tablet and a netbook. What is up with you people relinquishing control???

      • Re: (Score:2, Interesting)

        by Anonymous Coward

        Or try using a non-Firefox browser with the Firefox OS.
        Or try using a non-Chrome browser with the Chrome OS.

        Point of clarification. 99.999% of Chrome/Firefox OS users voluntarily chose that OS to get the fuck away from IE/Microsoft and prefer the browser that comes with it.

        I thought that was rather obvious to most.

    • Huh? Running Chrome works on iOS 6.1.2 -- sure it will crash but that is due to running 50+ tabs.

      I've had Safari crash too.

      Both problems are related to low memory conditions.

  • IE all over again (Score:2, Insightful)

    by gstoddart ( 321705 )

    So basically they're doing the same thing with Windows 10 as they did originally with IE? Making it part of the OS and claiming it can't be removed?

    Sorry, Microsoft ... but everything I hear about Windows 10 is making me say "fuck you, I'll stick with my Windows 8.1".

    When will Microsoft realize we own the computers, we are ultimately the ones who make decisions about the computers, and they simply can't dictate to us what software is on our computers and how we use it.

    And, like every other Microsoft produc

    • Comment removed (Score:4, Interesting)

      by account_deleted ( 4530225 ) on Friday July 31, 2015 @10:18AM (#50223395)
      Comment removed based on user account deletion
    • Re: (Score:3, Insightful)

      by Anonymous Coward

      "fuck you, I'll stick with my Windows 8.1". ----- giahwaaaht?

      I like MS but not their new stuff? I brain froze on the rest of what you had to say...

    • Re: (Score:2, Funny)

      by Anonymous Coward

      Sorry, Microsoft ... but everything I hear about Windows 10 is making me say "fuck you, I'll stick with my Windows 8.1".

      That should be "I'll stick with my Windows 7", just like "I'll stick with my Windows XP".

      Saying, "I'll stick with my Windows 8.1" is like saying, "I'll stick with my Windows Vista".

    • Re: (Score:2, Informative)

      by Anonymous Coward

      So basically they're doing the same thing with Windows 10 as they did originally with IE?

      No, basically Mozilla is bitching that Windows 10 has default settings, and people might not change it to the ones they want.

      When will Microsoft realize we own the computers, we are ultimately the ones who make decisions about the computers, and they simply can't dictate to us what software is on our computers and how we use it.

      Nothing is stopping you from setting any browser you want as a default, or installing any legitimate software you want. Hopefully something is stopping illegitimate software from being installed without your permission though.

      You might even find the DoJ knocking at your door if they ever grow a pair and stop doing whatever industry demands of them.

      If the DOJ is going to go after criminals in industry, there are a lot better choices than this phantom hysterical one.

      • Re: (Score:2, Insightful)

        by Anonymous Coward

        >> So basically they're doing the same thing with Windows 10 as they did originally with IE?

        > No, basically Mozilla is bitching that Windows 10 has default settings, and people might not change it to the ones they want.

        No, Mozilla is complaining that if you have already changed your defaults, when you upgrade to Windows 10, it changes those defaults back.

    • ...Keep alienating your customers, see how that works out for you....

      A good case study in that area might be Mozilla and Firefox.

    • Re:IE all over again (Score:5, Informative)

      by MightyMartian ( 840721 ) on Friday July 31, 2015 @10:33AM (#50223559) Journal

      When I upgraded to Windows 10 yesterday, there was a screen that came up that asked me if I wanted to reset the default apps. I said no for my browser and media player, and when it completed, Chrome and VLC were still the default applications. I think it's a little underhanded, but not as underhanded as the article suggests.

      • Re: (Score:3, Interesting)

        Comment removed based on user account deletion
      • by CastrTroy ( 595695 ) on Friday July 31, 2015 @10:51AM (#50223743)

        I actually really like the way they implemented it in Window 10. As far as I can tell, It's no longer possible for the browser to change the default browser for you. They can bring up the screen to change the option, but the user has to change the option themselves. This is much better than the old functionality where applications would constantly be setting themselves as the default application either with no warning or with a simple yes/no dialog. Making it take more clicks is a good thing.

      • Re:IE all over again (Score:4, Informative)

        by The-Ixian ( 168184 ) on Friday July 31, 2015 @10:58AM (#50223823)

        Yeah, I agree. I think this issue is a little overrated.

        When I installed FF on Windows 10, it was slightly more difficult to make it my default browser, in that I had to click maybe 3 times instead of only 1 or 2 times as I would have on Windows 7.

        The way it looks to me, MS is trying to make it harder for hijackers to silently take your defaults.

        • Whatever MS's justification, they do actually ask you if you want to change your current apps for certain functions during the final stage of the upgrade phase. What I don't like is that it is essentially an "opt-out" rather than an "opt-in".

    • by Anonymous Psychopath ( 18031 ) on Friday July 31, 2015 @10:40AM (#50223617) Homepage

      Launching another browser presents the usual "do you want me to be default" dialog. It's completely trivial to change your browser preference. Yes, I would have preferred if Microsoft had left my browser preferences alone with the upgrade, but this is blown a bit out of proportion.

      It's also a bit disingenuous to compare today's situation to the Internet Explorer case that's literally 20 years old. I find it improbable to believe that anyone using Windows 10 is unaware of alternative browsers availability.

      • by Z00L00K ( 682162 )

        However I have seen that Microsoft do some strange stuff in some cases when downloading files using the browser from another application. Only way to make it work is to set IE as default browser. I have seen this when using Visual Studio trying to download an update to Visual Studio won't work until browser is set as IE default.

    • When will Microsoft realize we own the computers, we are ultimately the ones who make decisions about the computers, and they simply can't dictate to us what software is on our computers and how we use it.

      Not while they can dictate to us (and they can, except for the exceptionally knowledgable) and make money doing it.

    • by chmod a+x mojo ( 965286 ) on Friday July 31, 2015 @10:49AM (#50223731)

      Nope.

      Apparently it's too hard for a CEO to parse the upgrade page where it asks "Do you want to use the windows defaults or your old defaults for opening programs?". I wasn't paying the most attention to the part after, but I vaguely recall maybe even a mini tutorial on rightclick > open with > set as default from the list after clicking OK from the keep my default settings page.

      Not saying there is nothing wrong with Windows 10, the start menu for instance is NOT worth a shit.... it is just a list in alphabetical order of programs with no sane grouping. Thankfully classic shell has a build that works with 10. Other than the one 8.1 laptop I upgraded I think I will keep my win7 machines for a while.

    • Lets see... Your other browsers are STILL THERE, and if you open one of them, it will ask you if you want to make it your default browser.
      Real freaking difficult.
      On the other hand, it's not MSs responsibility to ensure that old versions of other peoples software is compliant with their new OS, so yes, it makes sense to have upgrades change the default to one they know will work. That way the users that prefer the other browsers can use the default one to download a new version of the one they prefer, even i
    • When will Microsoft realize we own the computers, we are ultimately the ones who make decisions about the computers

      Did you never wonder who the 'My' in 'My Computer' is referring?

      Heres a hint; its not you.

      Heres another hint; it originally meant "My, Bill Gates's, Computer

  • Oh the irony! (Score:5, Interesting)

    by Anonymous Coward on Friday July 31, 2015 @10:12AM (#50223335)

    Lemme repost directly from HN for convenience:

    Animats 16 hours ago

    I am writing to you about a very disturbing aspect of Firefox 38.0.5. Specifically, that the update experience appears to have been designed to throw away the choice your customers have made about the Internet experience they want, and replace it with the Internet experience Mozilla wants them to have.

    When we first saw the Firefox upgrade experience that strips users of their choice by effectively overriding existing user preferences for the search engine and other apps, and forces the integration of Pocket and Sync, we reached out to your team to discuss this issue. Unfortunately, it didn’t result in any meaningful progress, hence this letter.

    We appreciate that it’s still technically possible to preserve people’s previous settings and defaults, but the design of the whole upgrade experience and the default settings APIs have been changed to make this less obvious and more difficult. It now takes more than twice the number of mouse clicks, scrolling through content and some technical sophistication for people to reassert the choices they had previously made in earlier versions of Firefox. It’s confusing, hard to navigate and easy to get lost.

    Sometimes we see great progress, where consumer products respect individuals and their choices. However, with the launch of Firefox 38.0.5 we are deeply disappointed to see Mozilla take such a dramatic step backwards.

    These changes are unsettling because there are millions of users who love Firefox and who are having their choices ignored, and because of the increased complexity put into everyone’s way if and when they choose to make a choice different than what Mozilla prefers.

    We strongly urge you to reconsider your business tactic here and again respect people’s right to choice and control of their online experience by making it easier, more obvious and intuitive for people to maintain the choices they have already made through the upgrade experience. It should be easier for people to assert new choices and preferences, not just for other Mozilla products, through the default settings APIs and user interfaces.

    Please give your users the choice and control they deserve in Firefox.

    • by Z00L00K ( 682162 )

      I can't see that I recognize that problem on my Firefox installation, it looks more like they did have an infected system by some unwanted program/virus/adware.

    • by jez9999 ( 618189 )

      Yeah quite. This is rich coming from Mozilla. "Removing user choice" has pretty much been their UX team's modus operandi for years now (and telling users they never really wanted that choice anyway; they wanted Chrome). Now they go whining to Microsoft about a lack of user choice? Go fuck yourselves, Mozilla. Only Pale Moon gives a shit about what you guys used to.

  • by DanJ_UK ( 980165 ) * on Friday July 31, 2015 @10:13AM (#50223343) Homepage
    Ha, the EU will be all over this. Microsoft were supposedly turning themselves around, not opening themselves up for more fines from EU courts.
  • Granted I like firefox over any MS browser... but come on now. That letter has just as much business intent for Mozilla as the the default browser switch does for MS.
    • I don't even see the problem.
      My Browser default (under Windows 7, at work) is IE-whatever.
      If I want to start browsing, I fire up my browser of choice and get to it. IE does not get a look in.

  • by QuietLagoon ( 813062 ) on Friday July 31, 2015 @10:15AM (#50223365)
    Mozilla will be facing the Take Back The Web battle with Microsoft once again, though this time it will be a bloated Firefox vs. a newly aggressive Microsoft.

    .
    Microsoft has caught the smell of Firefox's current weakness and is exploiting it.

    What to watch: will Firefox's marketshare drop to the point where Firefox no longer has any impetus in pushing for, or moving towards, new web standards? A browser's marketshare needs to be over 20% (some say, well over 20%) for the browser to have that amount of gravitas.

    Perhaps this default settings quarrel is Microsoft trying to grab a lump of marketshare for Edge, giving Edge a big boost towards that 25% mark and cementing Edge as a replacement for Firefox in setting web standards.

    • by Z00L00K ( 682162 )

      And what alternative browser do you think that we shall use that actually supports some of the add-ons that Firefox have?

      The fact that Firefox is getting bloated - blame the development of the web, like HTML5 support needed.

      • The fact that Firefox is getting bloated - blame the development of the web, like HTML5 support needed.

        Or Pocket....

  • EU Antitrust (Score:3, Interesting)

    by TerryC101 ( 2970783 ) on Friday July 31, 2015 @10:18AM (#50223399)
    Anybody else see a big fine for Microsoft on the horizon. https://en.wikipedia.org/wiki/... [wikipedia.org]
  • https://en.wikipedia.org/wiki/The_Scorpion_and_the_Frog

  • by Anonymous Coward on Friday July 31, 2015 @10:26AM (#50223499)

    Just like how a semi-recent firefox update forced a new search engine on users by changing my long accepted default. The irony is delicious!

  • The upgrade process asks you if you want "express settings" or if you want to make choices. If you're wanting to keep certain apps as defaults, you go the non-express upgrade route. It takes a few minutes at most. The only reason for Mozilla to be worried is that MS has the new lightweight browser while Mozilla now has the bloated piece of crap. The only problem with MS's new Edge browser is the lack of ad block.

  • Mozilla lies. (Score:5, Informative)

    by Coren22 ( 1625475 ) on Friday July 31, 2015 @10:36AM (#50223593) Journal

    -5 troll article here.

    I just installed Windows 10 last night. After the install was complete and you log in the first time, it asks you which of the installed browsers you would like to use. It still had Chrome, I selected it and it has since used it.

    Does Mozilla want theirs to be at the top of the list? Do they expect that Windows 10 will carry over every setting from 7, 8, and 8.1?

    Did the Mozilla CEO even try to install Windows 10 before firing off a message complaining?

    • When I upgraded from 8.1 Pro to 10 Pro all my custom default apps were replaced with Microsoft apps including the browser which got changed from Firefox to Edge.
      • AC has your answer. The Express install changes the defaults, as it redefaults many settings. If you do Custom, it asks after the first login.

    • Did the Mozilla CEO even try to install Windows 10 before firing off a message complaining?

      Well, maybe, but who cares? The really important thing is that he didn't contribute to any anti-gay-marriage whatevers.

    • by ADRA ( 37398 )

      Well, I installed a Windows 10 (preview) from scratch and installed firefox/chome. Both asked me to make it default, both got a windows prompt telling me the program wanted to be default, and both times I clicked yes. Default browser after this: The microsoft one. The only thing I could do to change the default was to specifically go to the default applications settings panel and update them specifically to use chome/firefox.

      Now mind you, this was a recent pre RTM version so I can't say specifically if that

      • This was fixed from what I have read. MS changed the behavior of the default applications applet to prevent the application from doing the change to stop malware installers that change your defaults.

  • Users who upgrade to 10 will have their default browser automatically changed to the new Edge browse

    I upgraded and it gave me a clear screen showing the new defaults, and an option to keep my existing ones, which I chose.

    After booting, MPC-HC was still my default video player, foobar2000 was still my default music player, and Opera was still my default browser.

    • Users who upgrade to 10 will have their default browser automatically changed to the new Edge browse

      NOT TRUE.. I just upgraded to 10 from 8.1, where I had FF as my default browser.. After the upgrade, my default browser was *still* FF....

  • This happened with Windows 8 and both Google and Mozilla were all over Microsoft's butt about Browser lock in. It was fixed, things made clearer. Move on.

  • I'm on the released build of Windows 10 and I had zero trouble with making Firefox my default browser. It was no more an issue that it was on XP/Vista/7... Guess the guy just wants to bitch at the MS CEO...

  • Is all about cross promoting Microsoft's other stuff Bing Everything, Xbox One, MS Store, IE (renamed). At least they had the decency to not charge you to upgrade to full screen live tile based advertisements for their other offerings like they did with Windows 8. There is not much in either version that truly benefits the user it's all about improving their flat revenue by getting suckers to buy or use their other crap. And of course Cortana is just about getting people to use Bing.

  • Open Firefox, Chrome, or whatever browser you prefer. When asked if you want to make it your default, say yes. Two more clicks and your choice is now the default. I set up three PC's with Windows 10 in the last 2 days. Setting Chrome as the default took about 30 seconds each. This is a one time setting change and is not hidden at all. The head of Mozilla seems uninformed or looking for publicity, which he freely received.
  • Comment removed based on user account deletion
  • Pot meet Kettle (Score:4, Insightful)

    by jenningsthecat ( 1525947 ) on Friday July 31, 2015 @01:03PM (#50224893)

    FTS: "We strongly urge you to reconsider your business tactic here and again respect people’s right to choice and control of their online experience by making it easier, more obvious and intuitive for people to maintain the choices they have already made through the upgrade experience.

    Oh... you mean the way you guys did when you both inflicted Australis on the world and changed the default search engine to Yahoo?

  • by Vyse of Arcadia ( 1220278 ) on Friday July 31, 2015 @02:52PM (#50225819)

    Users who upgrade to 10 will have their default browser automatically changed to the new Edge browser

    No they won't. It popped up a screen that asked me if I wanted to change my defaults for four common tasks to the new Win10 apps for those tasks. Photos, videos, music, and browser. I clicked no on each, and my old defaults carried over.

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